Owners have filed 127 complaints
about the 2026 RAM 1500 with NHTSA between 2025 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 14 of 15 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 6
Against the median year of the RAM 1500. 50 means typical for this
model; 100 means roughly double.
Severity — 28
5.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
63% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
112.5%
1,000 – 9,999 miles
450.0%
75,000 – 99,999 miles
337.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2025peak 22Sep 2026
Recalls on the 2026 RAM 1500
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V560000
BACK OVER PREVENTION:SOFTWARE
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 vehicles. A radio software error may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
26V531000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiator, Jeep Compass, Jeep Cherokee, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Wagoneer, Jeep Grand Wagoneer L, Ram Promaster, Ram Promaster EV, Ram 1500, Ram 2500, Chrysler Pacifica Plug-In Hybrid, Chrysler Voyager, and 2026-2027 Chrysler Pacifica and Dodge Charger vehicles. The rearview camera image may fail to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera image that fails to display reduces the driver's view behind the vehicle, increasing the risk of a crash.
26V495000
SEAT BELTS:REAR/OTHER:ANCHORAGE
Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.
26V421000
EXTERIOR LIGHTING:HEADLIGHTS
Chrysler (FCA US, LLC) is recalling certain 2026 Ram 1500 vehicles. The headlight wiring may cause the parking lights and daytime running lights to flicker on and off, or fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Parking lights and daytime running lights that fail to illuminate properly reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
26V225000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."
Risk: An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
26V059000
EXTERIOR LIGHTING:BRAKE LIGHTS
Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
Risk: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
25V826000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," 105, "Hydraulic and Electric Brake Systems," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Risk: An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202641615,837 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the radio software.
Recall 202639682,868 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Note: This recall also affects Grand Cherokee L models and Grand Wagoneer L models. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and send a wireless over-the-air software update to eligible vehicles to update the radio software. Alternatively, you may schedule an appointment to have the update performed at an FCA dealership.
Recall 2026371156,138 units in Canada
Seats And Restraints
Issue: On certain trucks, the second-row seat belt anchors may not be properly attached. As a result, the seat belt(s) could detach in a crash. Safety Risk: A seat belt that detaches could increase the risk of injury in a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your truck to a dealership to inspect and, if necessary, secure the second-row seat belt buckle(s) to the body.
Recall 20263201,418 units in Canada
Lights And Instruments
Issue: On certain vehicles, the headlamp assemblies could cause the parking lamps and daytime running lights (DRLs) not to work, or to flicker. As a result, the vehicles may not meet certain requirements of Canadian regulations. Note: This recall only affects vehicles equipped with premium headlamp assemblies. Safety Risk: Parking lamps and/or daytime running lights (DRLs) that don't work properly could make the vehicle less visible to other road users. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect, and if necessary, replace the headlamp assemblies.
Recall 20261793,864 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the instrument panel cluster screen not to display when starting the vehicle or while driving. If this happens, you may not be able to see certain information about the vehicle, including the gear selection, warnings, and tell-tales. Note: This recall only affects vehicles equipped with a 3.5" instrument panel cluster. This recall also affects certain RAM 3500, 4500 and 5500 chassis cab incomplete vehicles. Safety Risk: Warnings, tell-tales and gear selection indicators that don't display could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the instrument panel cluster software.
Recall 202604344,696 units in Canada
Electrical
Issue: On certain vehicles, the trailer tow module could fail. As a result, the trailer lights may not work when towing a trailer. This problem could also cause the trailer brakes not to work. Note: This recall also affects certain RAM 3500, 4500 and 5500 chassis cab incomplete vehicles. Safety Risk: Trailer lights that don't work could make the vehicle less visible and cause following drivers not to recognize that the vehicle is braking or intends to turn or change lanes. These issues could increase the risk of a crash. Additionally, a loss of trailer brakes could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the trailer tow module.
Recall 20256599,842 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the instrument panel cluster screen not to display when starting the vehicle or while driving. If this happens, you may not be able to see certain information about the vehicle, including the gear selection, warnings, and tell-tales. Note: This recall only affects vehicles equipped with a 12" instrument panel cluster. This recall also affects certain RAM 3500, 4500 and 5500 chassis cab incomplete vehicles. Safety Risk: Warnings, tell-tales and gear selection indicators that don't display could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update or replace the instrument panel cluster, as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
Salt Point, NYFire
UNKNOWN OR OTHER
On September 14, 2026, my 2026 Ram 1500 Limited, with approximately 6,000 miles, caught fire while parked and unattended in my workplace parking lot. I had driven the vehicle approximately six minutes to work and parked it at approximately 1:30 PM. I did not notice any warning lights, warning messages, smoke, unusual smells, or other indications of a problem while driving or when I parked the vehicle. At approximately 2:25 PM, a coworker noticed smoke coming from the parked vehicle. He approached the vehicle and then ran inside to alert others. Workplace surveillance cameras captured the incident. Management reviewed the footage, which shows the truck sitting parked and unattended before smoke becomes visible, followed very quickly by visible flames. The fire developed very rapidly. The fire department responded and extinguished the fire, and a fire investigator responded to the scene. There was no collision, the vehicle was unoccupied, and thankfully there were no injuries. The cause of the fire and the component or system responsible are currently UNKNOWN. The vehicle is available for inspection. Because this is a 2026 vehicle with only approximately 6,000 miles that caught fire while parked and turned off shortly after being driven, we are concerned that a vehicle component or system may have malfunctioned and created a serious safety hazard.
NHTSA complaint #11764237 — an unverified report by a vehicle owner.
Salt Point, NYFire
ELECTRICAL SYSTEM
On September 14, 2026, my 2026 Ram 1500 Limited, with approximately 6,000 miles, caught fire while parked and unattended in my workplace parking lot. I had driven the vehicle approximately six minutes to work and parked it at approximately 1:30 PM. I did not notice any warning lights, warning messages, smoke, unusual smells, or other indications of a problem while driving or when I parked the vehicle. At approximately 2:25 PM, a coworker noticed smoke coming from the parked vehicle. He approached the vehicle and then ran inside to alert others. Workplace surveillance cameras captured the incident. Management reviewed the footage, which shows the truck sitting parked and unattended before smoke becomes visible, followed very quickly by visible flames. The fire developed very rapidly. The fire department responded and extinguished the fire, and a fire investigator responded to the scene. There was no collision, the vehicle was unoccupied, and thankfully there were no injuries. The cause of the fire and the component or system responsible are currently UNKNOWN. The vehicle is available for inspection. Because this is a 2026 vehicle with only approximately 6,000 miles that caught fire while parked and turned off shortly after being driven, we are concerned that a vehicle component or system may have malfunctioned and created a serious safety hazard.
NHTSA complaint #11764237 — an unverified report by a vehicle owner.
Big Rapids, MICrash1 injured
AIR BAGS
side air bag is at body shop waiting on estimate. side impact wife driving 30 mph hit in left side started at A post ripped through drivers door crushed outer and inside rocker panels. has dent into cab area. Wife was taken to hospital in a neck brace with large Hematoma above left eye from head bouncing off side window. Vechicle has not been inspectied by anybody other than body shop. Truck is new 3000 miles with no warning lamps on. The truck was pushed over 1 lane do to impact.
NHTSA complaint #11763123 — an unverified report by a vehicle owner.
Emergency brake comes on during car wash and engine turns off. Car crashed into the back of the truck on 7-7-26 causing damage to the front of their vehicle. Truck was evaluated by dealership who "reset the electronics" but it continues after this service.
NHTSA complaint #11757254 — an unverified report by a vehicle owner.
Deerfield Beach, FLCrash
LANE DEPARTURE: BLIND SPOT DETECTION
I purchased a new Ram RHO Dec 31 2025, on Saturday, January 17th 2026 1:03 AM, I received an email, a triggered alert 1) Driver Assistance Blind Spot Monitoring System Triggered Allert, Schedule your Service Appointment. I made an appointment for a shake in wheels and blind spot monitoring I brought it to Joey Accardi Ram Pompano Beach Fl, I picked up the truck with the same issue. I called Rick the service advisor and explained to him, still not right, and expressed a concern that the mechanic must have driven my truck hard, because everything was all over the place in bed of pick up. Rick assured me they don't let those specialty vehicles out for test drive; they don’t go out on the road. I agreed to bring truck back April 23, 2026, around 6:00 Pm I dropped truck off, on April 24th midafternoon, I received a call my truck was involved in an accident with the dealership mechanic, At 4:03 PM 3/24/2026 I received email same issue Blind Spot Monitoring System please advise mor information on request please advise [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11734331 — an unverified report by a vehicle owner.
at 3,900 milesOrangevale, CA1 injured
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2026 Ram 1500. The contact stated that while driving 35 MPH, the rear panoramic sunroof exploded and shattered, causing shards and pieces of glass to fall inside the vehicle, onto the driver's side headrest, armrest, and on the center console. The contact closed the shade cover and continued driving to the residence, where the vehicle was parked. While the contact’s wife was searching through the vehicle, she sustained a cut on the right forearm but did not seek medical assistance. The contact had not sustained any injuries. The contact stated that while driving to the dealer later, the shattered sunroof glass flew off and fell onto the tonneau cover. The vehicle was taken to the dealer, where the contact was informed that an assessment was being made to determine whether the failure had occurred due to an external impact. The contact was advised that it was not yet determined whether the repair would be covered under warranty. The manufacturer was not notified of the failure. The failure mileage was approximately 3,900.
NHTSA complaint #11733573 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Roseville, CA
POWER TRAIN
While driving at highway speeds, a severe transmission defect caused an electronic and mechanical failure chain on my 745-mile vehicle. The transmission experienced an immediate loss of hydraulic control, causing the engine to surge to 4,000 RPM and violently slam three separate times under load, attempting to force a gear engagement (DTC P076F-00). This severe physical trauma caused the Transmission Control Module (TCM) to completely drop communication with the Engine Control Unit (ECU), throwing error codes U0080-00 (Ethernet Bus 1) and C2226-00 (TCM Disabled ECU).The vehicle's safety software responded to this network crash by entirely cutting transmission line pressure. This architecture resulted in an instantaneous and catastrophic Loss of Motive Power (LMP). The vehicle entered a dead-freewheel state, causing it to roll backward on an active, inclined freeway off-ramp into oncoming traffic. A severe collision was avoided solely due to immediate driver reaction time. The driver and a [XXX] passenger were left stranded in a live traffic zone. Dealership Repair Order #XXX explicitly documents this loss of motive power and unintended directional movement. However, the manufacturer's current remediation plan completely ignores the severe electrical and structural trauma. The dealership is attempting a superficial valve body replacement based on a stationary shop air test. This low-pressure test cannot inspect for warped clutch steel plates, glazed friction linings, micro-fractured planetary gear teeth, or torque converter clutch fatigue caused by consecutive 4,000 RPM shock-loads. Furthermore, a mechanical valve body fails to address the high-speed Ethernet bus crash that disabled the TCM. This vehicle suffers from an unpredictable, systemic electronic and mechanical safety defect that creates an immediate hazard to public safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11764262 — an unverified report by a vehicle owner.
Salt Point, NYFire
UNKNOWN OR OTHER
On September 14, 2026, my 2026 Ram 1500 Limited, with approximately 6,000 miles, caught fire while parked and unattended in my workplace parking lot. I had driven the vehicle approximately six minutes to work and parked it at approximately 1:30 PM. I did not notice any warning lights, warning messages, smoke, unusual smells, or other indications of a problem while driving or when I parked the vehicle. At approximately 2:25 PM, a coworker noticed smoke coming from the parked vehicle. He approached the vehicle and then ran inside to alert others. Workplace surveillance cameras captured the incident. Management reviewed the footage, which shows the truck sitting parked and unattended before smoke becomes visible, followed very quickly by visible flames. The fire developed very rapidly. The fire department responded and extinguished the fire, and a fire investigator responded to the scene. There was no collision, the vehicle was unoccupied, and thankfully there were no injuries. The cause of the fire and the component or system responsible are currently UNKNOWN. The vehicle is available for inspection. Because this is a 2026 vehicle with only approximately 6,000 miles that caught fire while parked and turned off shortly after being driven, we are concerned that a vehicle component or system may have malfunctioned and created a serious safety hazard.
NHTSA complaint #11764237 — an unverified report by a vehicle owner.
Salt Point, NYFire
ELECTRICAL SYSTEM
On September 14, 2026, my 2026 Ram 1500 Limited, with approximately 6,000 miles, caught fire while parked and unattended in my workplace parking lot. I had driven the vehicle approximately six minutes to work and parked it at approximately 1:30 PM. I did not notice any warning lights, warning messages, smoke, unusual smells, or other indications of a problem while driving or when I parked the vehicle. At approximately 2:25 PM, a coworker noticed smoke coming from the parked vehicle. He approached the vehicle and then ran inside to alert others. Workplace surveillance cameras captured the incident. Management reviewed the footage, which shows the truck sitting parked and unattended before smoke becomes visible, followed very quickly by visible flames. The fire developed very rapidly. The fire department responded and extinguished the fire, and a fire investigator responded to the scene. There was no collision, the vehicle was unoccupied, and thankfully there were no injuries. The cause of the fire and the component or system responsible are currently UNKNOWN. The vehicle is available for inspection. Because this is a 2026 vehicle with only approximately 6,000 miles that caught fire while parked and turned off shortly after being driven, we are concerned that a vehicle component or system may have malfunctioned and created a serious safety hazard.
NHTSA complaint #11764237 — an unverified report by a vehicle owner.
Elk Grove, CA
ELECTRICAL SYSTEM
The charging system does not charge the starting battery at times. On a 2 plus hour drive I got a low voltage warning from my dash camera. the dashcam has the feature to protect not running the battery to low. I was driving at highway speeds and the trucks onboard gauges showed the battery voltage at 12.5 volts. It should show between 13.8 to 14.1 with the engine running. If the battery were to have completely died the truck would have been disabled at speed. Dealer looked at it and charged the battery up. Said batter was good and saw no issues, but I have experienced it again after so they are wrong. Truck has less than 4000 miles on it.
NHTSA complaint #11763918 — an unverified report by a vehicle owner.
Big Rapids, MICrash1 injured
AIR BAGS
side air bag is at body shop waiting on estimate. side impact wife driving 30 mph hit in left side started at A post ripped through drivers door crushed outer and inside rocker panels. has dent into cab area. Wife was taken to hospital in a neck brace with large Hematoma above left eye from head bouncing off side window. Vechicle has not been inspectied by anybody other than body shop. Truck is new 3000 miles with no warning lamps on. The truck was pushed over 1 lane do to impact.
NHTSA complaint #11763123 — an unverified report by a vehicle owner.
North Hollywood, CA
UNKNOWN OR OTHER
On XXX, I leased a 2026 Ram 1500 truck from Enterprise Rent-A-Car ([XXX] branch) with a friend, both of us being young women. While traveling, the vehicle suffered a catastrophic electronic system failure. The truck’s central computer completely desynced from the key fob, locking two female occupants out and leaving us stranded and vulnerable in a remote area. It also began alerting about “ checking tire pressure system despite checking all tires. A passerby stopped (dangerous) and by offered a used AirTag battery, the red light in the fob was working before and after the battery change. It started once, we were forced to sleep in a running vehicle, afraid to turn it off. Eventually the tire pressure alert over rode the key fob alert so we reached a secure location and turned off and locked the truck. After breakfast we were completely locked out and stranded again. We tried a replacement NEW fob battery but still didn’t sync leaving us stranded AND locked out. Because Enterprise corporate actively alters manufacturer safety equipment by stripping the physical, manual emergency backup key blades out of the key fob housings, we had absolutely no physical mechanism to override the locked doors to seek shelter or access the cabin during this system failure.A subsequent VIN search on the official NHTSA database proved that this exact vehicle had an active, unresolved federal safety recall for software defects (NHTSA Recall Campaign #26V-531 / Manufacturer Recall #78D) issued on XXX. Enterprise held this vehicle in its active fleet and rented it to me eleven full days after the federal safety recall went live, violating federal laws governing rental fleet recall compliance. The specific software defect cited in the federal recall matches the exact electrical system crash that disabled our vehicle, locked out our security protocols, and put our physical safety at risk TWICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11763022 — an unverified report by a vehicle owner.
Dallas, GA
EXTERIOR LIGHTING
The contact owns a 2026 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11763018 — an unverified report by a vehicle owner.
Dallas, GA
ELECTRICAL SYSTEM
The contact owns a 2026 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11763018 — an unverified report by a vehicle owner.
North Hollywood, CA
ELECTRICAL SYSTEM
On XXX, I leased a 2026 Ram 1500 truck from Enterprise Rent-A-Car ([XXX] branch) with a friend, both of us being young women. While traveling, the vehicle suffered a catastrophic electronic system failure. The truck’s central computer completely desynced from the key fob, locking two female occupants out and leaving us stranded and vulnerable in a remote area. It also began alerting about “ checking tire pressure system despite checking all tires. A passerby stopped (dangerous) and by offered a used AirTag battery, the red light in the fob was working before and after the battery change. It started once, we were forced to sleep in a running vehicle, afraid to turn it off. Eventually the tire pressure alert over rode the key fob alert so we reached a secure location and turned off and locked the truck. After breakfast we were completely locked out and stranded again. We tried a replacement NEW fob battery but still didn’t sync leaving us stranded AND locked out. Because Enterprise corporate actively alters manufacturer safety equipment by stripping the physical, manual emergency backup key blades out of the key fob housings, we had absolutely no physical mechanism to override the locked doors to seek shelter or access the cabin during this system failure.A subsequent VIN search on the official NHTSA database proved that this exact vehicle had an active, unresolved federal safety recall for software defects (NHTSA Recall Campaign #26V-531 / Manufacturer Recall #78D) issued on XXX. Enterprise held this vehicle in its active fleet and rented it to me eleven full days after the federal safety recall went live, violating federal laws governing rental fleet recall compliance. The specific software defect cited in the federal recall matches the exact electrical system crash that disabled our vehicle, locked out our security protocols, and put our physical safety at risk TWICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11763022 — an unverified report by a vehicle owner.
North Hollywood, CA
ENGINE
On XXX, I leased a 2026 Ram 1500 truck from Enterprise Rent-A-Car ([XXX] branch) with a friend, both of us being young women. While traveling, the vehicle suffered a catastrophic electronic system failure. The truck’s central computer completely desynced from the key fob, locking two female occupants out and leaving us stranded and vulnerable in a remote area. It also began alerting about “ checking tire pressure system despite checking all tires. A passerby stopped (dangerous) and by offered a used AirTag battery, the red light in the fob was working before and after the battery change. It started once, we were forced to sleep in a running vehicle, afraid to turn it off. Eventually the tire pressure alert over rode the key fob alert so we reached a secure location and turned off and locked the truck. After breakfast we were completely locked out and stranded again. We tried a replacement NEW fob battery but still didn’t sync leaving us stranded AND locked out. Because Enterprise corporate actively alters manufacturer safety equipment by stripping the physical, manual emergency backup key blades out of the key fob housings, we had absolutely no physical mechanism to override the locked doors to seek shelter or access the cabin during this system failure.A subsequent VIN search on the official NHTSA database proved that this exact vehicle had an active, unresolved federal safety recall for software defects (NHTSA Recall Campaign #26V-531 / Manufacturer Recall #78D) issued on XXX. Enterprise held this vehicle in its active fleet and rented it to me eleven full days after the federal safety recall went live, violating federal laws governing rental fleet recall compliance. The specific software defect cited in the federal recall matches the exact electrical system crash that disabled our vehicle, locked out our security protocols, and put our physical safety at risk TWICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11763022 — an unverified report by a vehicle owner.
Lawton, OK
UNKNOWN OR OTHER
[XXX]. at about [XXX] I put the vehicle on Drive mode after releasing the electronic parking brake. Suddenly the vehicle engine stopped running all power was not available to include power windows and doors. I was trapped inside my vehicle for about 20 minutes. I made a call to the manufacture's roadside assistance at 8667264636 since the vehicle has only 3,000 miles on it. The script reading third world country support team was not very helpful. I managed to exit the vehicle through an open window after releasing the hood latch. My first troubleshooting procedure was to reboot the system by disconnecting the negative of the vehicle power pack, my next step was to confirm volage on the power pack. After I got confirmation that sufficient power was available and reconnected the negative side to the power pack, I used my key fob to unlock the vehicle. I got power to the dash and the 12" cluster screen but the push to start was still disabled. I called back the manufacture's roadside assistance once again only to be informed that I had to pay $200 for towing. I decided to disconnect the power pack once again this time for 30 minutes. Upon reconnecting it back again I was able to restart the vehicle and cautiously drove it to my home. I've noticed glitches since the last software update completed through my ISP as the system is designed to do so. Please investigate, this is a safety concern. People could get trapped for hours in inclement weather (heat) specially the ones with no technical/mechanical background. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11762728 — an unverified report by a vehicle owner.
Lawton, OK
ELECTRICAL SYSTEM
[XXX]. at about [XXX] I put the vehicle on Drive mode after releasing the electronic parking brake. Suddenly the vehicle engine stopped running all power was not available to include power windows and doors. I was trapped inside my vehicle for about 20 minutes. I made a call to the manufacture's roadside assistance at 8667264636 since the vehicle has only 3,000 miles on it. The script reading third world country support team was not very helpful. I managed to exit the vehicle through an open window after releasing the hood latch. My first troubleshooting procedure was to reboot the system by disconnecting the negative of the vehicle power pack, my next step was to confirm volage on the power pack. After I got confirmation that sufficient power was available and reconnected the negative side to the power pack, I used my key fob to unlock the vehicle. I got power to the dash and the 12" cluster screen but the push to start was still disabled. I called back the manufacture's roadside assistance once again only to be informed that I had to pay $200 for towing. I decided to disconnect the power pack once again this time for 30 minutes. Upon reconnecting it back again I was able to restart the vehicle and cautiously drove it to my home. I've noticed glitches since the last software update completed through my ISP as the system is designed to do so. Please investigate, this is a safety concern. People could get trapped for hours in inclement weather (heat) specially the ones with no technical/mechanical background. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11762728 — an unverified report by a vehicle owner.
Eagle Mountain, UT
ELECTRICAL SYSTEM
The vehicle has failed to start and left me stranded multiple times. The concerning thing here is, upon jumping the vehicle, there were no concerning lights just a single check engine light. I was driving directly to the dealer for a repair. All was fine for about 10 minutes. Then, I hit the brakes and all warning lights came up and the brakes STOPPED WORKING. The pedal was soft and going nearly to the floor. I very luckily avoided an accident and pulled over, then had the vehicle towed to the dealer. A week and a half later, when trying to start the truck it had another full electrical freakout and was towed to the dealer again.
NHTSA complaint #11762807 — an unverified report by a vehicle owner.
Lawton, OK
ENGINE
[XXX]. at about [XXX] I put the vehicle on Drive mode after releasing the electronic parking brake. Suddenly the vehicle engine stopped running all power was not available to include power windows and doors. I was trapped inside my vehicle for about 20 minutes. I made a call to the manufacture's roadside assistance at 8667264636 since the vehicle has only 3,000 miles on it. The script reading third world country support team was not very helpful. I managed to exit the vehicle through an open window after releasing the hood latch. My first troubleshooting procedure was to reboot the system by disconnecting the negative of the vehicle power pack, my next step was to confirm volage on the power pack. After I got confirmation that sufficient power was available and reconnected the negative side to the power pack, I used my key fob to unlock the vehicle. I got power to the dash and the 12" cluster screen but the push to start was still disabled. I called back the manufacture's roadside assistance once again only to be informed that I had to pay $200 for towing. I decided to disconnect the power pack once again this time for 30 minutes. Upon reconnecting it back again I was able to restart the vehicle and cautiously drove it to my home. I've noticed glitches since the last software update completed through my ISP as the system is designed to do so. Please investigate, this is a safety concern. People could get trapped for hours in inclement weather (heat) specially the ones with no technical/mechanical background. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11762728 — an unverified report by a vehicle owner.
Eagle Mountain, UT
SERVICE BRAKES
The vehicle has failed to start and left me stranded multiple times. The concerning thing here is, upon jumping the vehicle, there were no concerning lights just a single check engine light. I was driving directly to the dealer for a repair. All was fine for about 10 minutes. Then, I hit the brakes and all warning lights came up and the brakes STOPPED WORKING. The pedal was soft and going nearly to the floor. I very luckily avoided an accident and pulled over, then had the vehicle towed to the dealer. A week and a half later, when trying to start the truck it had another full electrical freakout and was towed to the dealer again.
NHTSA complaint #11762807 — an unverified report by a vehicle owner.
Green Bay, WI
VEHICLE SPEED CONTROL
Fall of 2025. After braking in a round a bout vehicle would not drive. I had enough forward momentum to get through the round a bout and pull over. Once stopped I shut off truck and restarted it. The transmission worked after restarting. Took truck to dealer but they could not determine any problems. August 2026 same issue occurred in another round a bout. I was able to limp to a side street and shut down and restart truck. Worked fine after restart.
NHTSA complaint #11761333 — an unverified report by a vehicle owner.
Montgomery, AL
SUSPENSION
My tailgate wont open at all ! I tried the button in the overhead console ,the key fob and manually! Nothing works and I can't get a dealership to get me a loaner to look at it because I can't be with out transportation! It's a little frustrating I have a new truck that was less then 1month old at the time. Not to mention the other electrical issues like (system keep unpairing my phone),my airbag RH rear canister makes a loud bursting noise or the light indicator in the mirror come on and system is froze until I turn the truck off and back on. I'm hoping you will be able to help with the issues I've mention!
NHTSA complaint #11761422 — an unverified report by a vehicle owner.
Montgomery, AL
ELECTRICAL SYSTEM
My tailgate wont open at all ! I tried the button in the overhead console ,the key fob and manually! Nothing works and I can't get a dealership to get me a loaner to look at it because I can't be with out transportation! It's a little frustrating I have a new truck that was less then 1month old at the time. Not to mention the other electrical issues like (system keep unpairing my phone),my airbag RH rear canister makes a loud bursting noise or the light indicator in the mirror come on and system is froze until I turn the truck off and back on. I'm hoping you will be able to help with the issues I've mention!
NHTSA complaint #11761422 — an unverified report by a vehicle owner.
Montgomery, AL
LANE DEPARTURE: BLIND SPOT DETECTION
My tailgate wont open at all ! I tried the button in the overhead console ,the key fob and manually! Nothing works and I can't get a dealership to get me a loaner to look at it because I can't be with out transportation! It's a little frustrating I have a new truck that was less then 1month old at the time. Not to mention the other electrical issues like (system keep unpairing my phone),my airbag RH rear canister makes a loud bursting noise or the light indicator in the mirror come on and system is froze until I turn the truck off and back on. I'm hoping you will be able to help with the issues I've mention!
NHTSA complaint #11761422 — an unverified report by a vehicle owner.
at 6,650 milesHampton, NH
LATCHES/LOCKS/LINKAGES
The contact owns a 2026 RAM 1500. The contact stated that while the vehicle was turned off, an attempt was made to open the front passenger door and both rear doors manually and with the key fob; however, the doors failed to unlock or open. The vehicle was restarted, but the doors remained unresponsive. After sitting for approximately 15-20 minutes, the front passenger door and both rear doors were able to unlock and open. The contact expressed concern that the failure posed a safety hazard in an emergency situation. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 6,650.
NHTSA complaint #11760889 — an unverified report by a vehicle owner.
Valrico, FL
ELECTRICAL SYSTEM
While actively driving the vehicle on roadways the vehicle began initiating a software update without any approval prompt request to confirm OK to begin the update. The backup camera, radio, SOS and driver assistance features were unavailable during the update, and the update screen stated "Vehicle should not be driven, and should remain in PARK or with parking brake engaged". Problem has not been reproduced or confirmed by dealer as it occurred this morning 8/28/26.
NHTSA complaint #11760226 — an unverified report by a vehicle owner.
Knoxville, TN
POWER TRAIN
At a red light, the truck flashed all lights then refused to move. I tried to put the truck in park and turn it off and back on again but it didn't ever turn on again. The truck was towed to the dealer 13 days ago now. They fixed all safety recalls but it didn't resolve the issue and the truck still will not drive. The manufacturer is refusing to repair what the dealer believes to be the issue.
NHTSA complaint #11760150 — an unverified report by a vehicle owner.
Knoxville, TN
ELECTRICAL SYSTEM
At a red light, the truck flashed all lights then refused to move. I tried to put the truck in park and turn it off and back on again but it didn't ever turn on again. The truck was towed to the dealer 13 days ago now. They fixed all safety recalls but it didn't resolve the issue and the truck still will not drive. The manufacturer is refusing to repair what the dealer believes to be the issue.
NHTSA complaint #11760150 — an unverified report by a vehicle owner.
Knoxville, TN
ENGINE
At a red light, the truck flashed all lights then refused to move. I tried to put the truck in park and turn it off and back on again but it didn't ever turn on again. The truck was towed to the dealer 13 days ago now. They fixed all safety recalls but it didn't resolve the issue and the truck still will not drive. The manufacturer is refusing to repair what the dealer believes to be the issue.
NHTSA complaint #11760150 — an unverified report by a vehicle owner.
Haslet, TX
POWER TRAIN
Vehicle experiences a severe, unpredictable 1 to 2-second acceleration delay/dead spot when pulling away from stop signs or turning from low-speed near-stops. This vehicle nearly caused an accident due to entering an intersection and losing all throttle response before cross-traffic. I do not feel safe driving this vehicle
NHTSA complaint #11759465 — an unverified report by a vehicle owner.