2022 RAM 1500 problems

FUEL/PROPULSION SYSTEM

On XXX at approximately 1:00 PM, while driving my 2022 Ram 1500 3.0L EcoDiesel on [XXX] east of [XXX]/north of [XXX], a rigid metal diesel fuel supply tube fractured at approximately 49,209 miles. The failure caused a substantial uncontrolled release of diesel fuel into the engine compartment and underneath the vehicle. Diesel fuel traveled underneath the truck and contaminated portions of the rear of the vehicle. The vehicle's check engine light came on, became disabled and required repair away from home. The failed component has been retained. Photographs show a visible crack/fracture in the metal tube itself rather than at a threaded connection. A replacement Mopar tube was obtained from a Ram dealer. The vehicle previously underwent the Ram/Stellantis high-pressure fuel pump (HPFP) safety recall, Recall 01A/NHTSA 23V-263, on XXX. I do not currently know whether the failed tube was replaced or disturbed during that repair and have requested the prior repair records. I am reporting this because a sudden pressurized diesel fuel leak into the engine compartment presents a potential fire hazard. I have retained the failed component and can make it available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11763016 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2022 Ram 1500. The contact stated that while driving on several occasions at various speeds, the ABS, brake, and other unknown warning lights illuminated, and the messages "Traction Control Disengaged", "Shift Knob Required Servicing", "Cruise Control Disconnected", "Video Display Need Servicing," and other unknown messages were displayed. The steering wheel was firm and difficult to turn. The vehicle was turned off and failed to restart immediately. The contact stated that after several minutes, the vehicle restarted. Additionally, while driving with the cruise control feature activated, the feature deactivated inadvertently and the message "Traction Control Disconnected" was displayed. The fuel gauge on the instrument panel was moving erratically and then became inoperable. The vehicle was pulled over to the side of the road, turned off, and then restarted. The vehicle was then taken to the residence. The vehicle was taken to the same dealer four times and was diagnosed with an unknown communication error. During the first visit, the ABS module was replaced. During the second, third, and fourth visits, the dealer was unable to duplicate the failure, but stated that there was a communication error. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

NHTSA complaint #11762091 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ram 1500. The contact stated that while driving on several occasions at various speeds, the ABS, brake, and other unknown warning lights illuminated, and the messages "Traction Control Disengaged", "Shift Knob Required Servicing", "Cruise Control Disconnected", "Video Display Need Servicing," and other unknown messages were displayed. The steering wheel was firm and difficult to turn. The vehicle was turned off and failed to restart immediately. The contact stated that after several minutes, the vehicle restarted. Additionally, while driving with the cruise control feature activated, the feature deactivated inadvertently and the message "Traction Control Disconnected" was displayed. The fuel gauge on the instrument panel was moving erratically and then became inoperable. The vehicle was pulled over to the side of the road, turned off, and then restarted. The vehicle was then taken to the residence. The vehicle was taken to the same dealer four times and was diagnosed with an unknown communication error. During the first visit, the ABS module was replaced. During the second, third, and fourth visits, the dealer was unable to duplicate the failure, but stated that there was a communication error. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

NHTSA complaint #11762091 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2022 Ram 1500. The contact stated that while driving on several occasions at various speeds, the ABS, brake, and other unknown warning lights illuminated, and the messages "Traction Control Disengaged", "Shift Knob Required Servicing", "Cruise Control Disconnected", "Video Display Need Servicing," and other unknown messages were displayed. The steering wheel was firm and difficult to turn. The vehicle was turned off and failed to restart immediately. The contact stated that after several minutes, the vehicle restarted. Additionally, while driving with the cruise control feature activated, the feature deactivated inadvertently and the message "Traction Control Disconnected" was displayed. The fuel gauge on the instrument panel was moving erratically and then became inoperable. The vehicle was pulled over to the side of the road, turned off, and then restarted. The vehicle was then taken to the residence. The vehicle was taken to the same dealer four times and was diagnosed with an unknown communication error. During the first visit, the ABS module was replaced. During the second, third, and fourth visits, the dealer was unable to duplicate the failure, but stated that there was a communication error. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

NHTSA complaint #11762091 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2022 Ram 1500. The contact stated that while driving 70 MPH on the interstate, the vehicle lost traction and fishtailed on the wet roadway. While at a stop and turning, the vehicle started spinning like the vehicle was driving on ice, even though the outside temperature was hot. The local dealer was contacted and scheduled an upcoming appointment. The manufacturer was contacted but was unsure if a complaint was taken due to a language barrier. The failure mileage was approximately 30,000.

NHTSA complaint #11761872 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My 2022 Ram 1500 with the 5.7L HEMI eTorque system illuminated the check-engine light at approximately 88,000 miles with diagnostic codes P0AEE and P0BD4 relating to the motor-generator/inverter temperature sensing system. An authorized Ram dealership diagnosed a failed Motor Generator Unit (MGU) and stated that the MGU requires replacement. I was advised that continued operation could eventually result in the vehicle becoming undrivable, so I am storing the vehicle rather than routinely driving it. The dealer has ordered a replacement MGU but reports a severe national backorder and cannot provide an estimated repair date. Stellantis Customer Care has opened a case and is attempting to expedite the part, but has not provided an ETA. I am reporting this because the MGU is integral to the eTorque starting/charging system and the vehicle cannot presently be repaired within a known timeframe. I understand NHTSA has an existing investigation, PE24-018, concerning loss of motive power in 2022 Ram 1500 eTorque vehicles.

NHTSA complaint #11761537 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I was driving down the highway, in light rain around 9pm, very little road traffic, when all of a sudden the forward glass of my sunroof exploded, it sounded like a gun shot. But then I heard wind noise and realized the glass on my sunroof just imploded towards the sky. Very alarming, no other sun roof issues previously on this vehicle. Safe lite replaced the sun roof, but it took several weeks for mopar/ram dealership to get the part in. It seems online I’m not the only person with a ram sunroof that’s exploded spontaneously.

NHTSA complaint #11761487 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2022 Ram 1500. The contact stated that while driving approximately 40 MPH, the vehicle lost power and coasted to a stop along the curb, stalled, and the transmission independently shifted to park(P). The vehicle failed to restart, and the Police arrived on the scene to assist with traffic control. The vehicle was towed to the local dealer, who replaced the high-pressure fuel pump as part of the repair under NHTSA Campaign Number: 23V263000 (FUEL SYSTEM, DIESEL). However, the repair failed to fix the vehicle. The vehicle was towed to a second dealer, and it was determined that during the failure with the high-pressure fuel pump, the valves in the engine were damaged. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 139,000.

NHTSA complaint #11761358 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2022 Ram 1500. The contact stated that while driving approximately 40 MPH, the vehicle lost power and coasted to a stop along the curb, stalled, and the transmission independently shifted to park(P). The vehicle failed to restart, and the Police arrived on the scene to assist with traffic control. The vehicle was towed to the local dealer, who replaced the high-pressure fuel pump as part of the repair under NHTSA Campaign Number: 23V263000 (FUEL SYSTEM, DIESEL). However, the repair failed to fix the vehicle. The vehicle was towed to a second dealer, and it was determined that during the failure with the high-pressure fuel pump, the valves in the engine were damaged. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 139,000.

NHTSA complaint #11761358 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I am submitting this formal complaint regarding my Ram 1500, which I purchased from Tuttle-Click’s Tustin Chrysler Jeep Dodge Ram less than one year ago. Despite the vehicle being relatively new to me, I have experienced multiple serious electrical and safety-related failures, including non-functioning power windows, air conditioning, horn, infotainment/display screen, backup camera, and vehicle sensors. These are not minor inconveniences; several of these failures directly affect the safe operation of the vehicle and my ability to properly operate and maneuver it. I do not believe a vehicle with these systems malfunctioning should be considered safe to drive. I am extremely concerned that I have encountered these problems after purchasing the vehicle from an authorized dealership and after spending my hard-earned money expecting a safe and reliable vehicle. I am requesting that these defects be thoroughly investigated and corrected immediately. I also urge the manufacturer and dealership to review whether similar electrical and safety complaints involving Ram 1500 vehicles indicate a broader recurring problem. I expect a prompt response and a meaningful resolution because I should not be placed in a position where I have to risk my safety or the safety of others simply by operating a vehicle I recently purchased.

NHTSA complaint #11760858 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

I am submitting this formal complaint regarding my Ram 1500, which I purchased from Tuttle-Click’s Tustin Chrysler Jeep Dodge Ram less than one year ago. Despite the vehicle being relatively new to me, I have experienced multiple serious electrical and safety-related failures, including non-functioning power windows, air conditioning, horn, infotainment/display screen, backup camera, and vehicle sensors. These are not minor inconveniences; several of these failures directly affect the safe operation of the vehicle and my ability to properly operate and maneuver it. I do not believe a vehicle with these systems malfunctioning should be considered safe to drive. I am extremely concerned that I have encountered these problems after purchasing the vehicle from an authorized dealership and after spending my hard-earned money expecting a safe and reliable vehicle. I am requesting that these defects be thoroughly investigated and corrected immediately. I also urge the manufacturer and dealership to review whether similar electrical and safety complaints involving Ram 1500 vehicles indicate a broader recurring problem. I expect a prompt response and a meaningful resolution because I should not be placed in a position where I have to risk my safety or the safety of others simply by operating a vehicle I recently purchased.

NHTSA complaint #11760858 — an unverified report by a vehicle owner.

SERVICE BRAKES

When it rains, the ESC, ABS and check engine lights come on. 4WD capability and is disabled and rear backup stopping is disabled. Steering becomes rough like it is locked in 4WD High but once dried out that goes away, and all lights except check engine light goes out. Mechanic reset codes and the next time it rains the scenario repeats itself.

NHTSA complaint #11760657 — an unverified report by a vehicle owner.

POWER TRAIN

The vehicle has already had the generator replaced due to failure and shutting off while driving down the road and the speed limit. The truck was in the shop for almost 6 moths, then the front drive shaft broke while driving in 2-wheel drive. Now while my wife was driving going 40 mph on HWY 96 the car shut off and put itself in park in the middle of the highway. We were lucky no one hit us and after a few minutes it restarted and we were able to get it off the road and have it towed to the dealer where it is right now.

NHTSA complaint #11759539 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The vehicle has already had the generator replaced due to failure and shutting off while driving down the road and the speed limit. The truck was in the shop for almost 6 moths, then the front drive shaft broke while driving in 2-wheel drive. Now while my wife was driving going 40 mph on HWY 96 the car shut off and put itself in park in the middle of the highway. We were lucky no one hit us and after a few minutes it restarted and we were able to get it off the road and have it towed to the dealer where it is right now.

NHTSA complaint #11759539 — an unverified report by a vehicle owner.

ENGINE

The vehicle has already had the generator replaced due to failure and shutting off while driving down the road and the speed limit. The truck was in the shop for almost 6 moths, then the front drive shaft broke while driving in 2-wheel drive. Now while my wife was driving going 40 mph on HWY 96 the car shut off and put itself in park in the middle of the highway. We were lucky no one hit us and after a few minutes it restarted and we were able to get it off the road and have it towed to the dealer where it is right now.

NHTSA complaint #11759539 — an unverified report by a vehicle owner.

SUSPENSION

The contact owns a 2022 Ram 1500. The contact stated that while driving 45 MPH, there was a shimmy coming from the vehicle. The contact pulled into a parking lot, and the front passenger’s side tire, rim, brake assembly, and ball joint suddenly detached from the vehicle. There was no warning light illuminated. The vehicle was towed to the local dealer, and it was confirmed that there was no warranty coverage on the vehicle for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 29,000.

NHTSA complaint #11759003 — an unverified report by a vehicle owner.

WHEELS:RIM

The contact owns a 2022 Ram 1500. The contact stated that while driving 45 MPH, there was a shimmy coming from the vehicle. The contact pulled into a parking lot, and the front passenger’s side tire, rim, brake assembly, and ball joint suddenly detached from the vehicle. There was no warning light illuminated. The vehicle was towed to the local dealer, and it was confirmed that there was no warranty coverage on the vehicle for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 29,000.

NHTSA complaint #11759003 — an unverified report by a vehicle owner.

POWER TRAIN

I own a 2022 Ram 1500 Limited 4x4 (5.7L HEMI eTorque, ZF 8-speed automatic), VIN [XXX], approximately 40,000 miles. For roughly two years, the transmission has produced a hard, jarring downshift and lurch during normal low-speed deceleration, consistently when slowing from ~20 mph to a stop. This occurs both when the engine is cold and fully warmed up, ruling out a cold-start explanation. It happens under normal city driving, not towing or aggressive driving. The jolt is forceful enough that passengers, including my spouse, are reluctant to ride in the vehicle. I brought the truck to an authorized Ram dealership (Greenway Dodge, Orlando, FL) and left it overnight. The service manager stated this was “normal” behavior and that his own vehicle did the same. When I noted it happens warm as well as cold, I was told nothing could be done. No diagnostic codes were pulled, no fluid inspected, and no TSBs checked during the visit. I later confirmed via NHTSA’s TSB lookup that a bulletin addressing rough downshifting on 5.7L eTorque Ram 1500 trucks (TSB 21-005-19 or superseding revisions) exists for this platform, and has NOT been applied to my VIN despite the dealership having full access to check. I’m filing this because: 1) the behavior involves unexpected, forceful lurching during low-speed deceleration that could startle a driver near intersections; 2) my dealership dismissed it without diagnostics or checking for applicable updates; 3) this appears to be a widely reported issue among other 2019-2022 Ram 1500 eTorque owners, suggesting a pattern rather than an isolated defect. I’m requesting NHTSA document this as part of its review of shift-quality/drivetrain behavior in eTorque-equipped Ram 1500 trucks of this model year INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11756038 — an unverified report by a vehicle owner.

STEERING

Driving 70 mph on a 3 lane hwy. All the sudden it loses power, engine dies. Have barely any brakes or steering. No turn signals I don’t believe or brake lights. Have to swerve through traffic that doesn’t know what I’m doing to get to the side, if there is one. Dash light says “truck not in park”. This is the second time, it could have and almost killed me or someone else both times

NHTSA complaint #11756000 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ram 1500. The contact stated that while her daughter was driving approximately 20 MPH, the vehicle shut off unexpectedly and the electronic parking brake unintendedly engaged. The parking brake warning light was illuminated. The driver was able to pull over to the side of the road. The driver was unable to disengage the parking brake, and the vehicle failed to restart immediately. The vehicle was restarted after several attempts and was driven to the destination. The manufacturer was notified of the failure and referred the contact to a dealer for a service appointment. The dealer was contacted and informed the contact that there would be a charge for a diagnostic test and for the repair. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Action Number: PE24018 (Electrical System, Hybrid Propulsion System, Engine, Engine and Engine Cooling). The failure mileage was approximately 60,000.

NHTSA complaint #11755893 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Driving 70 mph on a 3 lane hwy. All the sudden it loses power, engine dies. Have barely any brakes or steering. No turn signals I don’t believe or brake lights. Have to swerve through traffic that doesn’t know what I’m doing to get to the side, if there is one. Dash light says “truck not in park”. This is the second time, it could have and almost killed me or someone else both times

NHTSA complaint #11756000 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Ram 1500. The contact stated that while her daughter was driving approximately 20 MPH, the vehicle shut off unexpectedly and the electronic parking brake unintendedly engaged. The parking brake warning light was illuminated. The driver was able to pull over to the side of the road. The driver was unable to disengage the parking brake, and the vehicle failed to restart immediately. The vehicle was restarted after several attempts and was driven to the destination. The manufacturer was notified of the failure and referred the contact to a dealer for a service appointment. The dealer was contacted and informed the contact that there would be a charge for a diagnostic test and for the repair. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Action Number: PE24018 (Electrical System, Hybrid Propulsion System, Engine, Engine and Engine Cooling). The failure mileage was approximately 60,000.

NHTSA complaint #11755893 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2022 Ram 1500. The contact stated that while her daughter was driving approximately 20 MPH, the vehicle shut off unexpectedly and the electronic parking brake unintendedly engaged. The parking brake warning light was illuminated. The driver was able to pull over to the side of the road. The driver was unable to disengage the parking brake, and the vehicle failed to restart immediately. The vehicle was restarted after several attempts and was driven to the destination. The manufacturer was notified of the failure and referred the contact to a dealer for a service appointment. The dealer was contacted and informed the contact that there would be a charge for a diagnostic test and for the repair. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Action Number: PE24018 (Electrical System, Hybrid Propulsion System, Engine, Engine and Engine Cooling). The failure mileage was approximately 60,000.

NHTSA complaint #11755893 — an unverified report by a vehicle owner.

SERVICE BRAKES

Driving 70 mph on a 3 lane hwy. All the sudden it loses power, engine dies. Have barely any brakes or steering. No turn signals I don’t believe or brake lights. Have to swerve through traffic that doesn’t know what I’m doing to get to the side, if there is one. Dash light says “truck not in park”. This is the second time, it could have and almost killed me or someone else both times

NHTSA complaint #11756000 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

While accelerating the vehicle stalled and came to a complete stop. I was unable to leave the road way due to the vehicle stoping, shifting to park, setting the e brake. I then had to push start again and pull to the shoulder. The vehicle then indicated a battery warning light, and the voltage indicated the battery was below 12v. Upon returning home and restarting the vehicle all warning lights turned off and the battery voltage indicated no issues. This vehicle is on its 3rd 12v battery. It has gone to the dealer multiple times over the battery. It hesitates while accelerating but without expensive diagnostics I had no recourse.

NHTSA complaint #11755641 — an unverified report by a vehicle owner.