FaultScore report

2024 Tesla Model 3 problems

Owners have filed 338 complaints about the 2024 Tesla Model 3 with NHTSA between 2024 and 2026. The largest single group is the driver assist & collision avoidance. Across this model's run it ranks 7 of 10 worst.

D

61/100

CleanWorst

Measured against the other years of the Tesla Model 3, never against another car.

How this is worked out

The numbers

338

Complaints

54

Crashes reported

3

Fires reported

29

Injuries reported

13,816 mi

Median mileage at failure

Half of reported failures happened before this

100%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

8

Safety recalls

5 US, 3 Canadian

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 22 vs 50 Severity 100 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 22
Against the median year of the Tesla Model 3. 50 means typical for this model; 100 means roughly double.
Severity — 100
25.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
100% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2024 compares with every other Tesla Model 3

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2024 Tesla Model 3

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

20 crashes, 0 fires

9 crashes, 1 fires

6 crashes, 1 fires · median 9,611 mi

Steering 36 10.7%

4 crashes, 0 fires · median 13,816 mi

Lights 28 8.3%

1 crashes, 0 fires · median 1,800 mi

1 crashes, 0 fires

Airbags 8 2.4%

4 crashes, 0 fires · median 14,591 mi

Wheels 7 2.1%

1 crashes, 0 fires

Suspension 7 2.1%
Windows, Mirrors & Wipers 5 1.5%
Body & Structure 5 1.5%

4 crashes, 1 fires

Fuel & Propulsion 4 1.2%
Brakes 4 1.2%

1 crashes, 0 fires · median 13,816 mi

Engine & Cooling 4 1.2%

1 crashes, 0 fires

Seat Belts 3 0.9%
Transmission & Drivetrain 3 0.9%

2 crashes, 0 fires

Seats 2 0.6%

Median failure at 15,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Adaptive Cruise Control 31 34.1%
Automatic Emergency Braking 18 19.8%
Warnings 14 15.4%
Assist 11 12.1%
Body 5 5.5%
Warning 4 4.4%
Warnings 4 4.4%
Adas 4 4.4%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2024 Tesla Model 3 4 DR AWD — — — —
2024 Tesla Model 3 4 DR RWD — — — —

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2024 peak 25 Sep 2026

Recalls on the 2024 Tesla Model 3

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

26V445000

STRUCTURE:BODY:BUMPERS

Tesla, Inc. (Tesla) is recalling certain 2026 Model Y and 2024 Model 3 vehicles. The vehicles were originally built for a foreign market and do not have knee air bags, may not be equipped with certain interior safety countermeasures, and may not have been tested for bumper impact resistance procedures. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers, 208, "Occupant Crash Protection," 201, "Occupant Protection in Interior Impact," and Part 581, "Bumper Standards."

Risk: A noncompliant vehicle may have reduced occupant protections, increasing the risk of injury during a crash.

25V002000

BACK OVER PREVENTION:SOFTWARE

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

24V935000

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Risk: Driving with improperly inflated tires increases the risk of a crash.

24V554000

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

24V284000

AIR BAGS:SIDE/WINDOW:THORAX

Tesla, Inc. (Tesla) is recalling one 2024 Model 3 vehicle. The driver seat side air bag module was assembled without a deflector that directs gas flow during deployment.

Risk: Without a deflector, the air bag may deploy improperly, increasing the risk of injury during a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2025002 24,733 units in Canada

Visual System

Issue: On certain vehicles, a software problem could cause the computer circuit board to short circuit. If this happens, the rearview camera image may not display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Tesla has released an over-the-air software update to fix this problem. Tesla will notify owners by email. Tesla will also identify vehicles in which the computer circuit board experienced a short circuit, or damage that could lead to a short circuit, prior to the release of software versions 2024.44.25.3, 2024.45.25.6 or a later release. If your vehicle is identified, you will be advised to contact Tesla Service to replace the car computer.

Recall 2024427 179,752 units in Canada

Electrical

Issue: On certain vehicles, the hood latch assembly could fail and cause the unlatched hood warning not to display on the instrument panel. As a result, you may not be aware that the hood isn't latched properly. If this happens, the hood could open suddenly while driving. Safety Risk: A hood that opens suddenly while driving can block the driver's view and increase the risk of a crash. Corrective Actions: Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this issue. There is no further action required if your vehicle has software release 2024.20.3 or a later release.

Recall 2024283 109,791 units in Canada

Lights And Instruments

Issue: A previous over-the-air (OTA) software update could cause the vehicle not to display the correct visual warning indicators when there are problems with the brake system or when the parking brake is applied. As a result, the BRAKE, PARK, and antilock brake system (ABS) visual indicators would display as text instead of symbols. Safety Risk: While there is a low risk to safety, Canadian regulations require visual warnings to use common symbols, instead of words, to avoid driver confusion. Corrective Actions: Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this problem. There is no further action required if your vehicle has software release 2024.3.25, 2024.14.5, or a release later than 2024.14.5.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Mount Pleasant, SC Crash Fire 1 injured

UNKNOWN OR OTHER

Client left the road and the vehicle hit a tree by the roadside. The vehicle caught fire and client was incapacitated and unable to operate the door handle from the inside or unlock the doors. Bystanders attempted to open all four doors from the outside, but they were all locked. Bystanders noted that the handles themselves were functional and believe it was an electrical issue keeping the doors locked. Bystanders broke the windows and attempted to open the doors from the inside, but they were unable to access the emergency door release because the driver door panel was on fire in proximity to the emergency release. Bystanders began mechanically disassembling the door to get him out and he was eventually extracted by the fire rescue team. The inability to open the door delayed our client being extricated from the vehicle and as a result he suffered severe injuries, including the loss of both legs, due to severe burns. The vehicle is currently being held by Copart Miami South and is available for inspection. So far, it has been inspected by the insurance company and our experts. Warning lamps, symptoms, etc.: UNKNOWN. Vehicle is badly damaged, so we are not able to recreate/confirm the problem at this time.

NHTSA complaint #11761374 — an unverified report by a vehicle owner.

Mount Pleasant, SC Crash Fire 1 injured

STRUCTURE:BODY

Client left the road and the vehicle hit a tree by the roadside. The vehicle caught fire and client was incapacitated and unable to operate the door handle from the inside or unlock the doors. Bystanders attempted to open all four doors from the outside, but they were all locked. Bystanders noted that the handles themselves were functional and believe it was an electrical issue keeping the doors locked. Bystanders broke the windows and attempted to open the doors from the inside, but they were unable to access the emergency door release because the driver door panel was on fire in proximity to the emergency release. Bystanders began mechanically disassembling the door to get him out and he was eventually extracted by the fire rescue team. The inability to open the door delayed our client being extricated from the vehicle and as a result he suffered severe injuries, including the loss of both legs, due to severe burns. The vehicle is currently being held by Copart Miami South and is available for inspection. So far, it has been inspected by the insurance company and our experts. Warning lamps, symptoms, etc.: UNKNOWN. Vehicle is badly damaged, so we are not able to recreate/confirm the problem at this time.

NHTSA complaint #11761374 — an unverified report by a vehicle owner.

Mount Pleasant, SC Crash Fire 1 injured

ELECTRICAL SYSTEM

Client left the road and the vehicle hit a tree by the roadside. The vehicle caught fire and client was incapacitated and unable to operate the door handle from the inside or unlock the doors. Bystanders attempted to open all four doors from the outside, but they were all locked. Bystanders noted that the handles themselves were functional and believe it was an electrical issue keeping the doors locked. Bystanders broke the windows and attempted to open the doors from the inside, but they were unable to access the emergency door release because the driver door panel was on fire in proximity to the emergency release. Bystanders began mechanically disassembling the door to get him out and he was eventually extracted by the fire rescue team. The inability to open the door delayed our client being extricated from the vehicle and as a result he suffered severe injuries, including the loss of both legs, due to severe burns. The vehicle is currently being held by Copart Miami South and is available for inspection. So far, it has been inspected by the insurance company and our experts. Warning lamps, symptoms, etc.: UNKNOWN. Vehicle is badly damaged, so we are not able to recreate/confirm the problem at this time.

NHTSA complaint #11761374 — an unverified report by a vehicle owner.

Los Angeles, CA Crash

UNKNOWN OR OTHER

On XXX at approximately 12:56 PM Pacific on [XXX], my 2024 Tesla Model 3 VIN [XXX] was operating in Full Self-Driving (Supervised). The system detected oncoming traffic, stopped, then reversed to yield and backed into a parked 2015 Ford Transit van that had an occupant inside. I am the registered owner. [XXX] was the driver. TeslaCam saved events at 12:56:33 and 12:56:43. There was little visible damage, no injuries logged, and no police report. Tesla's consumer privacy form does not accept a crash narrative. I requested a Vehicle Data Report / copy of my data on XXX. USAA/[XXX] claim XXX later assigned 100 percent fault to the Tesla driver for backing, treating this as a conventional reverse collision rather than an FSD commanded maneuver. I am reporting this as a safety defect in FSD (Supervised) because the vehicle reversed into a parked occupied vehicle while the feature was engaged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11759977 — an unverified report by a vehicle owner.

Los Angeles, CA Crash

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

On XXX at approximately 12:56 PM Pacific on [XXX], my 2024 Tesla Model 3 VIN [XXX] was operating in Full Self-Driving (Supervised). The system detected oncoming traffic, stopped, then reversed to yield and backed into a parked 2015 Ford Transit van that had an occupant inside. I am the registered owner. [XXX] was the driver. TeslaCam saved events at 12:56:33 and 12:56:43. There was little visible damage, no injuries logged, and no police report. Tesla's consumer privacy form does not accept a crash narrative. I requested a Vehicle Data Report / copy of my data on XXX. USAA/[XXX] claim XXX later assigned 100 percent fault to the Tesla driver for backing, treating this as a conventional reverse collision rather than an FSD commanded maneuver. I am reporting this as a safety defect in FSD (Supervised) because the vehicle reversed into a parked occupied vehicle while the feature was engaged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11759977 — an unverified report by a vehicle owner.

Los Angeles, CA Crash

BACK OVER PREVENTION: WARNINGS

On XXX at approximately 12:56 PM Pacific on [XXX], my 2024 Tesla Model 3 VIN [XXX] was operating in Full Self-Driving (Supervised). The system detected oncoming traffic, stopped, then reversed to yield and backed into a parked 2015 Ford Transit van that had an occupant inside. I am the registered owner. [XXX] was the driver. TeslaCam saved events at 12:56:33 and 12:56:43. There was little visible damage, no injuries logged, and no police report. Tesla's consumer privacy form does not accept a crash narrative. I requested a Vehicle Data Report / copy of my data on XXX. USAA/[XXX] claim XXX later assigned 100 percent fault to the Tesla driver for backing, treating this as a conventional reverse collision rather than an FSD commanded maneuver. I am reporting this as a safety defect in FSD (Supervised) because the vehicle reversed into a parked occupied vehicle while the feature was engaged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11759977 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Davie, FL

WHEELS

BOTH FRONT TIRES ON MY 2024 TESLA MODEL 3 PERFORMANCE DEVELOPED STRUCTURAL BULGES ON THE INBOARD SIDEWALL AT UNDER 19,000 MILES. THE TIRES ARE THE ORIGINAL EQUIPMENT PIRELLI P ZERO 235/35R20 DELIVERED WITH THE VEHICLE ON 12/07/2024. ON 08/05/2026 AT 18,951 MILES, TESLA SERVICE IN DORAL, FLORIDA INSPECTED AND ROAD-TESTED THE VEHICLE FOR A METALLIC RUBBING NOISE THAT INCREASES WITH SPEED AND ALSO OCCURS AT LOW SPEED AT FULL STEERING LOCK UNDER ACCELERATION. TESLA'S OWN REPAIR NOTES ON INVOICE 3000S0017877728 STATE THAT THE NOISE WAS DUPLICATED ON THE ROAD TEST AND APPEARS TO ORIGINATE FROM DEFORMED FRONT TIRES. TESLA TOOK NO ALIGNMENT MEASUREMENT AND THE INVOICE CONTAINS NO CAMBER, CASTER OR TOE READINGS. THE SAME INVOICE RECORDS TIRE PRESSURES OF 40.2, 39.9, 40.6 AND 39.9 PSI, SO UNDERINFLATION IS NOT A FACTOR. THE FAILURES ARE SYMMETRIC: SAME AXLE, SAME INBOARD FACE, BOTH SIDES, AT THE SAME TIME, WHICH IS NOT CONSISTENT WITH ISOLATED INDEPENDENT ROAD HAZARD IMPACTS. THE BULGES ARE ON THE INNER FACE AND ARE NOT VISIBLE DURING A NORMAL WALK-AROUND INSPECTION. TESLA STATES IT PROVIDES NO WARRANTY COVERAGE FOR TIRES AND DECLINED ANY VEHICLE-SIDE DIAGNOSIS. A SIDEWALL BULGE IS A SUDDEN BLOWOUT RISK, AND TWO OF THEM ON THE STEERING AXLE OF A HIGH PERFORMANCE VEHICLE CAPABLE OF HIGHWAY SPEED IS A SAFETY DEFECT CONCERN. OTHER TESLA OWNERS HAVE REPORTED THE SAME INBOARD SIDEWALL BULGE PATTERN AT LOW MILEAGE ON 20-INCH WHEELS, SOME AS EARLY AS 7,000 MILES. I REQUEST THAT NHTSA REVIEW WHETHER FRONT SUSPENSION GEOMETRY OR THE TIRE AND WHEEL PACKAGE ON THIS VEHICLE CONTRIBUTES TO PREMATURE INBOARD SIDEWALL FAILURE. THE VEHICLE REMAINS UNDER ITS 4-YEAR/50,000-MILE BASIC VEHICLE LIMITED WARRANTY.

NHTSA complaint #11761946 — an unverified report by a vehicle owner.

Davie, FL

SUSPENSION

BOTH FRONT TIRES ON MY 2024 TESLA MODEL 3 PERFORMANCE DEVELOPED STRUCTURAL BULGES ON THE INBOARD SIDEWALL AT UNDER 19,000 MILES. THE TIRES ARE THE ORIGINAL EQUIPMENT PIRELLI P ZERO 235/35R20 DELIVERED WITH THE VEHICLE ON 12/07/2024. ON 08/05/2026 AT 18,951 MILES, TESLA SERVICE IN DORAL, FLORIDA INSPECTED AND ROAD-TESTED THE VEHICLE FOR A METALLIC RUBBING NOISE THAT INCREASES WITH SPEED AND ALSO OCCURS AT LOW SPEED AT FULL STEERING LOCK UNDER ACCELERATION. TESLA'S OWN REPAIR NOTES ON INVOICE 3000S0017877728 STATE THAT THE NOISE WAS DUPLICATED ON THE ROAD TEST AND APPEARS TO ORIGINATE FROM DEFORMED FRONT TIRES. TESLA TOOK NO ALIGNMENT MEASUREMENT AND THE INVOICE CONTAINS NO CAMBER, CASTER OR TOE READINGS. THE SAME INVOICE RECORDS TIRE PRESSURES OF 40.2, 39.9, 40.6 AND 39.9 PSI, SO UNDERINFLATION IS NOT A FACTOR. THE FAILURES ARE SYMMETRIC: SAME AXLE, SAME INBOARD FACE, BOTH SIDES, AT THE SAME TIME, WHICH IS NOT CONSISTENT WITH ISOLATED INDEPENDENT ROAD HAZARD IMPACTS. THE BULGES ARE ON THE INNER FACE AND ARE NOT VISIBLE DURING A NORMAL WALK-AROUND INSPECTION. TESLA STATES IT PROVIDES NO WARRANTY COVERAGE FOR TIRES AND DECLINED ANY VEHICLE-SIDE DIAGNOSIS. A SIDEWALL BULGE IS A SUDDEN BLOWOUT RISK, AND TWO OF THEM ON THE STEERING AXLE OF A HIGH PERFORMANCE VEHICLE CAPABLE OF HIGHWAY SPEED IS A SAFETY DEFECT CONCERN. OTHER TESLA OWNERS HAVE REPORTED THE SAME INBOARD SIDEWALL BULGE PATTERN AT LOW MILEAGE ON 20-INCH WHEELS, SOME AS EARLY AS 7,000 MILES. I REQUEST THAT NHTSA REVIEW WHETHER FRONT SUSPENSION GEOMETRY OR THE TIRE AND WHEEL PACKAGE ON THIS VEHICLE CONTRIBUTES TO PREMATURE INBOARD SIDEWALL FAILURE. THE VEHICLE REMAINS UNDER ITS 4-YEAR/50,000-MILE BASIC VEHICLE LIMITED WARRANTY.

NHTSA complaint #11761946 — an unverified report by a vehicle owner.

Mount Pleasant, SC Crash Fire 1 injured

UNKNOWN OR OTHER

Client left the road and the vehicle hit a tree by the roadside. The vehicle caught fire and client was incapacitated and unable to operate the door handle from the inside or unlock the doors. Bystanders attempted to open all four doors from the outside, but they were all locked. Bystanders noted that the handles themselves were functional and believe it was an electrical issue keeping the doors locked. Bystanders broke the windows and attempted to open the doors from the inside, but they were unable to access the emergency door release because the driver door panel was on fire in proximity to the emergency release. Bystanders began mechanically disassembling the door to get him out and he was eventually extracted by the fire rescue team. The inability to open the door delayed our client being extricated from the vehicle and as a result he suffered severe injuries, including the loss of both legs, due to severe burns. The vehicle is currently being held by Copart Miami South and is available for inspection. So far, it has been inspected by the insurance company and our experts. Warning lamps, symptoms, etc.: UNKNOWN. Vehicle is badly damaged, so we are not able to recreate/confirm the problem at this time.

NHTSA complaint #11761374 — an unverified report by a vehicle owner.

Mount Pleasant, SC Crash Fire 1 injured

STRUCTURE:BODY

Client left the road and the vehicle hit a tree by the roadside. The vehicle caught fire and client was incapacitated and unable to operate the door handle from the inside or unlock the doors. Bystanders attempted to open all four doors from the outside, but they were all locked. Bystanders noted that the handles themselves were functional and believe it was an electrical issue keeping the doors locked. Bystanders broke the windows and attempted to open the doors from the inside, but they were unable to access the emergency door release because the driver door panel was on fire in proximity to the emergency release. Bystanders began mechanically disassembling the door to get him out and he was eventually extracted by the fire rescue team. The inability to open the door delayed our client being extricated from the vehicle and as a result he suffered severe injuries, including the loss of both legs, due to severe burns. The vehicle is currently being held by Copart Miami South and is available for inspection. So far, it has been inspected by the insurance company and our experts. Warning lamps, symptoms, etc.: UNKNOWN. Vehicle is badly damaged, so we are not able to recreate/confirm the problem at this time.

NHTSA complaint #11761374 — an unverified report by a vehicle owner.

Mount Pleasant, SC Crash Fire 1 injured

ELECTRICAL SYSTEM

Client left the road and the vehicle hit a tree by the roadside. The vehicle caught fire and client was incapacitated and unable to operate the door handle from the inside or unlock the doors. Bystanders attempted to open all four doors from the outside, but they were all locked. Bystanders noted that the handles themselves were functional and believe it was an electrical issue keeping the doors locked. Bystanders broke the windows and attempted to open the doors from the inside, but they were unable to access the emergency door release because the driver door panel was on fire in proximity to the emergency release. Bystanders began mechanically disassembling the door to get him out and he was eventually extracted by the fire rescue team. The inability to open the door delayed our client being extricated from the vehicle and as a result he suffered severe injuries, including the loss of both legs, due to severe burns. The vehicle is currently being held by Copart Miami South and is available for inspection. So far, it has been inspected by the insurance company and our experts. Warning lamps, symptoms, etc.: UNKNOWN. Vehicle is badly damaged, so we are not able to recreate/confirm the problem at this time.

NHTSA complaint #11761374 — an unverified report by a vehicle owner.

Los Angeles, CA Crash

UNKNOWN OR OTHER

On XXX at approximately 12:56 PM Pacific on [XXX], my 2024 Tesla Model 3 VIN [XXX] was operating in Full Self-Driving (Supervised). The system detected oncoming traffic, stopped, then reversed to yield and backed into a parked 2015 Ford Transit van that had an occupant inside. I am the registered owner. [XXX] was the driver. TeslaCam saved events at 12:56:33 and 12:56:43. There was little visible damage, no injuries logged, and no police report. Tesla's consumer privacy form does not accept a crash narrative. I requested a Vehicle Data Report / copy of my data on XXX. USAA/[XXX] claim XXX later assigned 100 percent fault to the Tesla driver for backing, treating this as a conventional reverse collision rather than an FSD commanded maneuver. I am reporting this as a safety defect in FSD (Supervised) because the vehicle reversed into a parked occupied vehicle while the feature was engaged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11759977 — an unverified report by a vehicle owner.

Los Angeles, CA Crash

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

On XXX at approximately 12:56 PM Pacific on [XXX], my 2024 Tesla Model 3 VIN [XXX] was operating in Full Self-Driving (Supervised). The system detected oncoming traffic, stopped, then reversed to yield and backed into a parked 2015 Ford Transit van that had an occupant inside. I am the registered owner. [XXX] was the driver. TeslaCam saved events at 12:56:33 and 12:56:43. There was little visible damage, no injuries logged, and no police report. Tesla's consumer privacy form does not accept a crash narrative. I requested a Vehicle Data Report / copy of my data on XXX. USAA/[XXX] claim XXX later assigned 100 percent fault to the Tesla driver for backing, treating this as a conventional reverse collision rather than an FSD commanded maneuver. I am reporting this as a safety defect in FSD (Supervised) because the vehicle reversed into a parked occupied vehicle while the feature was engaged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11759977 — an unverified report by a vehicle owner.

Los Angeles, CA Crash

BACK OVER PREVENTION: WARNINGS

On XXX at approximately 12:56 PM Pacific on [XXX], my 2024 Tesla Model 3 VIN [XXX] was operating in Full Self-Driving (Supervised). The system detected oncoming traffic, stopped, then reversed to yield and backed into a parked 2015 Ford Transit van that had an occupant inside. I am the registered owner. [XXX] was the driver. TeslaCam saved events at 12:56:33 and 12:56:43. There was little visible damage, no injuries logged, and no police report. Tesla's consumer privacy form does not accept a crash narrative. I requested a Vehicle Data Report / copy of my data on XXX. USAA/[XXX] claim XXX later assigned 100 percent fault to the Tesla driver for backing, treating this as a conventional reverse collision rather than an FSD commanded maneuver. I am reporting this as a safety defect in FSD (Supervised) because the vehicle reversed into a parked occupied vehicle while the feature was engaged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11759977 — an unverified report by a vehicle owner.

Congers, NY

UNKNOWN OR OTHER

Muffled or significantly quieter horn during rain. Users on Reddit generally agree that the sound typically returns to normal once the area dries out. Why This Happens: Speaker Design: Newer models (such as recent Tesla Model 3 and Tesla Model Y versions) utilize electronic pedestrian warning speakers or integrated units for the horn function rather than traditional enclosed metal horns. I have an issue with my car where every time I wash it or drive it even in light rain, the horn is extremely muffled. So muffled that I was sounding it driving down my road with people out walking, and no one heard it. I took it to the service center and they basically said “we confirmed your complaint, it’ll work when it dries out”. My car now has two notations on file from two visits to service center. This is a very wide spread problem - hundreds of comments online. Google: Tesla horn rain.

NHTSA complaint #11758408 — an unverified report by a vehicle owner.

Coral Gables, FL Crash

UNKNOWN OR OTHER

On June 16, 2026, while operating the "Autopilot" self-driving system, my vehicle autonomously activated the right turn signal to enter a parking space. Subsequently, the vehicle experienced an unexpected acceleration. Despite my immediate application of the brakes, the vehicle collided with a storefront window, resulting in property damage. My insurance provider covered all associated damages, including vehicle repairs. Immediately following the incident, I informed Tesla and requested access to the vehicle's electronic records, which were made available at a Tesla service center. Tesla is currently rescheduling my vehicle, acknowledging the severity of the self-driving system's malfunction. Concurrently, Tesla continues to charge me for the self-driving capability, despite having advised me to refrain from using it until all necessary vehicle tests have been completed. What further actions should I undertake, and how can the National Highway Traffic Safety Administration (NHTSA) provide assistance in this matter? Thank you.

NHTSA complaint #11757620 — an unverified report by a vehicle owner.

Argyle, TX

EXTERIOR LIGHTING

Tesla’s replacement of physical steering column turn signal stalks with capacitive touch buttons on the steering wheel face creates an active safety hazard. First, the capacitive sensors frequently become entirely unresponsive. If a driver rests a finger near the buttons, the system triggers a timeout/lockout, rendering the signals non-functional for several seconds when pressed. They also fail to register inputs under normal pressure or when wearing gloves. Second, because the buttons rotate dynamically with the steering wheel, it is structurally impossible to signal by muscle memory during sharp or sequential maneuvers, like navigating roundabouts. To signal while the wheel is turning or when buttons fail to respond, the driver must repeatedly look away from the road to visually target the wheel. This defective layout causes delayed signaling, severe driver distraction, and elevates the risk of a collision.

NHTSA complaint #11757541 — an unverified report by a vehicle owner.

Argyle, TX

ELECTRICAL SYSTEM

Tesla’s replacement of physical steering column turn signal stalks with capacitive touch buttons on the steering wheel face creates an active safety hazard. First, the capacitive sensors frequently become entirely unresponsive. If a driver rests a finger near the buttons, the system triggers a timeout/lockout, rendering the signals non-functional for several seconds when pressed. They also fail to register inputs under normal pressure or when wearing gloves. Second, because the buttons rotate dynamically with the steering wheel, it is structurally impossible to signal by muscle memory during sharp or sequential maneuvers, like navigating roundabouts. To signal while the wheel is turning or when buttons fail to respond, the driver must repeatedly look away from the road to visually target the wheel. This defective layout causes delayed signaling, severe driver distraction, and elevates the risk of a collision.

NHTSA complaint #11757541 — an unverified report by a vehicle owner.

Plano, TX

UNKNOWN OR OTHER

Date: XXX, Time: 5.09.2026 State: [XXX] Location: [XXX] We were on Full Self Service Driving Mode A [XXX] came and hit my car in the passenger side behind the front wheel and front buffer. We were on left/fast moving lane and two semi-trucks were in the right lanes slight ahead of us (one had overweight sign). Something came out of the direction of trucks and hit our car with a big sound (moving object). When we stopped and checked the car later, it was evident that the damage was a sizable, it would have been something solid or heavy. Our concern is the Tesla was on Full Self Driving Mode, and it did not generate any alert, recording or more importantly, it did not break, change the driving direction nor try to avoid being hit by the object. This diminishes the reliability of Tesla FSD and raises serious safety concerns. We are in the process of filling insurance claim. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11757257 — an unverified report by a vehicle owner.

Plano, TX

FORWARD COLLISION AVOIDANCE: WARNINGS

Date: XXX, Time: 5.09.2026 State: [XXX] Location: [XXX] We were on Full Self Service Driving Mode A [XXX] came and hit my car in the passenger side behind the front wheel and front buffer. We were on left/fast moving lane and two semi-trucks were in the right lanes slight ahead of us (one had overweight sign). Something came out of the direction of trucks and hit our car with a big sound (moving object). When we stopped and checked the car later, it was evident that the damage was a sizable, it would have been something solid or heavy. Our concern is the Tesla was on Full Self Driving Mode, and it did not generate any alert, recording or more importantly, it did not break, change the driving direction nor try to avoid being hit by the object. This diminishes the reliability of Tesla FSD and raises serious safety concerns. We are in the process of filling insurance claim. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11757257 — an unverified report by a vehicle owner.

Plano, TX

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I have been driving Tesla using FSD from [XXX] to [XXX] and passing [XXX] (XXX around 5 pm). We took an exit for rest room break near Gas Station. As soon as Car took exit using FSD, the car completely stopped suddenly in the middle of the road without any reason and warning. There was not any rain, visibility issue or driver distraction. There was not any alert or recording. As far as I remember, there was not a vehicle on the front 100ft. It was on a small bridge. My family was in the car (with [XXX]). This was a scary moment (had it happened on the highway or a vehicle behind crash) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11757248 — an unverified report by a vehicle owner.

Plano, TX

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Date: XXX, Time: 5.09.2026 State: [XXX] Location: [XXX] We were on Full Self Service Driving Mode A [XXX] came and hit my car in the passenger side behind the front wheel and front buffer. We were on left/fast moving lane and two semi-trucks were in the right lanes slight ahead of us (one had overweight sign). Something came out of the direction of trucks and hit our car with a big sound (moving object). When we stopped and checked the car later, it was evident that the damage was a sizable, it would have been something solid or heavy. Our concern is the Tesla was on Full Self Driving Mode, and it did not generate any alert, recording or more importantly, it did not break, change the driving direction nor try to avoid being hit by the object. This diminishes the reliability of Tesla FSD and raises serious safety concerns. We are in the process of filling insurance claim. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11757257 — an unverified report by a vehicle owner.

Peachtree City, GA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

After disengaging Tesla Full Self-Driving (FSD) and taking manual control of the vehicle, a feedback popup appears on the center touchscreen asking the driver to select a reason for disengaging FSD. The popup does not automatically disappear and remains on the screen unless the driver interacts with it. I believe this creates an unnecessary driver-distraction risk. The moment immediately following an FSD disengagement is precisely when the driver has resumed responsibility for manually controlling the vehicle and should be focused entirely on the road and surrounding traffic. Presenting a nonessential survey at that moment encourages the driver to look at and interact with the touchscreen. There should be an option to disable this feedback request, dismiss it without touchscreen interaction, or have it automatically disappear after a short period. I am reporting this because I believe requiring or encouraging touchscreen interaction immediately after transitioning from FSD to manual driving is a safety concern and should be reviewed.

NHTSA complaint #11757039 — an unverified report by a vehicle owner.

Peachtree City, GA

LANE DEPARTURE: ASSIST

After disengaging Tesla Full Self-Driving (FSD) and taking manual control of the vehicle, a feedback popup appears on the center touchscreen asking the driver to select a reason for disengaging FSD. The popup does not automatically disappear and remains on the screen unless the driver interacts with it. I believe this creates an unnecessary driver-distraction risk. The moment immediately following an FSD disengagement is precisely when the driver has resumed responsibility for manually controlling the vehicle and should be focused entirely on the road and surrounding traffic. Presenting a nonessential survey at that moment encourages the driver to look at and interact with the touchscreen. There should be an option to disable this feedback request, dismiss it without touchscreen interaction, or have it automatically disappear after a short period. I am reporting this because I believe requiring or encouraging touchscreen interaction immediately after transitioning from FSD to manual driving is a safety concern and should be reviewed.

NHTSA complaint #11757039 — an unverified report by a vehicle owner.

Peachtree City, GA

LANE DEPARTURE: WARNING

After disengaging Tesla Full Self-Driving (FSD) and taking manual control of the vehicle, a feedback popup appears on the center touchscreen asking the driver to select a reason for disengaging FSD. The popup does not automatically disappear and remains on the screen unless the driver interacts with it. I believe this creates an unnecessary driver-distraction risk. The moment immediately following an FSD disengagement is precisely when the driver has resumed responsibility for manually controlling the vehicle and should be focused entirely on the road and surrounding traffic. Presenting a nonessential survey at that moment encourages the driver to look at and interact with the touchscreen. There should be an option to disable this feedback request, dismiss it without touchscreen interaction, or have it automatically disappear after a short period. I am reporting this because I believe requiring or encouraging touchscreen interaction immediately after transitioning from FSD to manual driving is a safety concern and should be reviewed.

NHTSA complaint #11757039 — an unverified report by a vehicle owner.

Santa Clara, CA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

When disengaging Full Self Driving (FSD), a feedback notification pops up on the bottom left corner of the infotainment screen that fully blocks the media control panel and does not disappear until the driver provides feedback to Tesla for why FSD was disengaged. By forcing the driver to answer the feedback question in order to access the media controls, Tesla causes a distraction to the driver, who is forced to take their eyes off the road and select a feedback response to why they chose to disengage FSD, increasing the chance of an accident. This is an intentional but dangerous design decision.

NHTSA complaint #11756598 — an unverified report by a vehicle owner.

Piscataway, NJ Crash

STEERING

On July 18, 2026, at approximately 10:00 AM EST, my son was manually driving a 2024 Tesla Model 3 at approximately 26 MPH when the steering suddenly became extremely stiff and difficult to turn. He attempted to steer away from a roadside barrier but was unable to turn the steering wheel sufficiently, resulting in a collision. There was no warning or indication observed on the dashboard before the steering suddenly became extremely stiff. Autopilot, cruise control, and Full Self-Driving were not activated; the vehicle was being driven manually. Fortunately, my son did not sustain any physical injuries. However, a sudden loss of normal steering control is a serious safety concern and could potentially cause severe injuries to the driver, passengers, pedestrians, or occupants of other vehicles. After the accident, the vehicle was towed to the insurance-designated facility and is currently being examined by the insurance adjuster. Within a few minutes of the accident, the vehicle also became completely locked, preventing us from retrieving personal belongings. I previously reported this incident to NHTSA under complaint number 11751698, but all required documentation was not available at that time. I am therefore submitting the complaint again with the additional information and documentation now available. I respectfully request that NHTSA investigate this incident and determine the root cause of the sudden steering stiffness and whether there is a safety-related defect or condition that could affect other vehicles.

NHTSA complaint #11755390 — an unverified report by a vehicle owner.

Macdona, TX

SUSPENSION

Creaking noise coming from front of car when going over speed bumps or driving through a dip at low speeds. Tesla SC says normal but many others have replaced lateral and compliance links and issues has been solved. Known issue and raises a safety concern over safety of suspension.

NHTSA complaint #11754875 — an unverified report by a vehicle owner.

Jarrell, TX

WHEELS

The tesla service center in Ridgepoint drive in Austin TX has repeated safety issues and almost cost my wife her life in the tire inspection and undercarriage check after a full service including full tire failures after 4 tire checks and in building service center.

NHTSA complaint #11753676 — an unverified report by a vehicle owner.

Jarrell, TX

SUSPENSION

The tesla service center in Ridgepoint drive in Austin TX has repeated safety issues and almost cost my wife her life in the tire inspection and undercarriage check after a full service including full tire failures after 4 tire checks and in building service center.

NHTSA complaint #11753676 — an unverified report by a vehicle owner.

Troutman, NC

VISIBILITY/WIPER

When cruise control is engaged on a Tesla (all models to my knowledge) the Auto Wipers automatically come on and then randomly wipe. There is no option to disabled the Auto Wipers, as you can only disable by manually selecting control panel and then turn off each time you engage cruise control. This creates a significant risk to driver safety as I have had numerous instances of wipers randomly starting (without any rain) and smearing the windshield. This forces me to look away from the road and go through a manual disable every time I use cruise control. NOTE: this is a software default that cannot be removed

NHTSA complaint #11753679 — an unverified report by a vehicle owner.