220 of the
6,482 complaints filed about the Toyota 4RUNNER
are about the throttle and cruise control —
3% of everything owners reported.
The worst model year for it is 2004.
220
Complaints
3%
Share of all complaints
60
Crashes
0
Fires
Acceleration & Cruise Control complaints by model year
This had happened a year ago. I was driving and my anti collision brake just started to make a beeping noise and was telling me to call a toyota dealer. And before that the anti collision brake would go off when there was nothing in front of me. A few months later my cruise control and lane assist also stopped working. I took it in for a diagnostic and they couldn't tell me the real problem and that it would be 1500 to actually know what the issue is. I have never been in an accident in this car and its annoying that I bought it because of the safety features that I now cant use.
NHTSA complaint #11710592 — an unverified report by a vehicle owner.
The contact owns a 2005 Toyota 4Runner. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and was unable to accelerate, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the catalytic converter. The contact was also made aware that the mechanic discovered excessive corrosion covering the entire subframe of the vehicle. The contact was advised not to drive the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 205,000.
NHTSA complaint #11678278 — an unverified report by a vehicle owner.
The car just accelerated while during into parking lot. I used brake but did work and hit on to the pole. It accelerated pretty fast. The parking lot store has a video of me coming in slow and the the car accelerated.
NHTSA complaint #11663054 — an unverified report by a vehicle owner.
The contact owns a 2008 Toyota 4Runner. The contact stated while pulling out of a parking spot and depressing the brake pedal, the vehicle accelerated unintendedly. The contact stated that she might have shifted into park(P) and stopped the vehicle. Additionally, the contact stated while at a complete stop in an intersection and depressing the brake pedal, the vehicle accelerated unintendedly and crashed into a first vehicle, which rear-ended a second vehicle. The air bags did not deploy. The driver of the second vehicle stated that she had sustained injuries but did not receive medical assistance. The contact and the other drivers were able to drive from the scene. The police department was contacted and informed the contact that no report was filed because there was no injury sustained. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the failure could be related to NHTSA Campaign Number: 11V113000(Vehicle Speed Control); however, the contact stated that upon inspecting the accelerator pedal after each incident, the pedal did not seem to be entrapped. It was unknown whether the manufacturer was notified of the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11659537 — an unverified report by a vehicle owner.
While my father was exiting his 2018 Toyota 4Runner SR5, the vehicle unexpectedly started reversing fairly quickly, despite no foot being on the brake. He was dragged by the vehicle while attempting to stop it outside the car, and it continued moving backwards then down a hill before crashing into a fence, causing significant damage to both the car and the fence. This vehicle should not have rolled back at this speed, and it appears to be related to a potential design flaw in the vehicle’s brake-shift interlock system or automatic reverse functionality. This incident is concerning, and after reviewing discussions in various forums, it seems that similar issues may not be isolated to this particular vehicle and could point to a larger defect in Toyota vehicles. I am very disappointed that there are no built-in safety features that could have prevented this incident. It is extremely concerning that the vehicle shifted into reverse while the driver was in the process of exiting. A vehicle should not be able to reserve this quickly or move into reverse unintentionally without the driver’s control. This poses a serious safety risk to drivers and bystandards, and I strongly urge the NHTSA to investigate this issue and determine whether a defect or design flaw contributed to the incident. Implementing proper safeguards could prevent similar accidents in the future.
NHTSA complaint #11650452 — an unverified report by a vehicle owner.
Car keeps running out of gas while driving, due to faulty readings on the gas gauge and electronic readout. I have been driving this car for 11 years and never ran out of gas until running out 3 times in the past 2 months. Today was the 3rd occurrence, gas gauge showed over 1/4 tank and 85 miles to go until empty. Previous incident was similar with 1/4 tank and showing 65 miles to go. (Pictures attached). The miles to go reading seems to be increasing with each incident (1st incident showed 25 miles, second incident 65 miles, then 85 miles today). No low fuel indicator light or warning has appeared on ANY of these 3 occasions. This is a very dangerous situation potentially causing loss of life as drivers have SECONDS to navigate their vehicle off the highway, while quickly losing speed and loss of steering. No indication that fuel is low, while instead providing incorrect (inflated) dashboard data. Vehicle is going into the shop tomorrow. Found multiple reports of this same incident on [XXX] [XXX] ) which indicate problem with sending unit. Please review and consider further action or communication to other 4Runner owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11558871 — an unverified report by a vehicle owner.
was going to work on rt 80 east had cruise control on and was getting off exit 45 in new jersey to get bus into manhattan at approx 430 amwhile getting off highway stepped on brakes pedal went to floor tried pumping nothing happened nor did criuise control disengage or collision warning come on a total collapse of system had this car for approx 1 month purchased used at paramus mercedes benz took this vehicle to my mechanic for a full inpection everything was good vehicle had approx 22000 miles on it at purchase lost all control and crashed going off roadway and sliding down bridge abuttment car is a total loss rushed to hospital car was hauled off abutment by wrecker company police fire and ambulance showed up had to break sunroof to get me out no one could belive i survived this happened yesterday feb 3 2023 called toyota corporate and they issued me a claim number as well as my insurance comp looking on line this problem seemed to happen to quite a few people can you please address this issue before more people get injured or worse its only by the grace of god that i am writing this to you this vehicle is now in storage at powder mill collision thankyou
NHTSA complaint #11505501 — an unverified report by a vehicle owner.
On numerous occasions, while driving in a straight line with our adaptive cruise control on, our 2022 Toyota 4Runner will automatically actuate the vehicle's brakes when approaching a slower or stationary vehicle that is either to the left or right, but not directly in front of our vehicle. This sudden speed reduction has almost caused any following vehicles to almost collide with the back of our 4Runner. It has happened to us at speeds between 30 MPH and 65 MPH. When it happens, one has to quickly tap the brakes to deactivate the adaptive cruise control then get on the accelerator pedal to avoid a collision with any following vehicle. We have taken our 4Runner into two separate Toyota dealerships on three separate occasions to have this problem diagnosed and repaired. The first dealership told us repeatedly that there is no issue. The second dealership pulled data from our vehicle and made an adjustment to the 4Runner's forward camera system. Unfortunately, the day after this adjustment was made our 4Runner irrationally applied the brakes when we were driving 35 MPH on a straight road with no other vehicle in front of us. The problem is not fixed. We are now waiting for a response from Toyota Corporate.
NHTSA complaint #11479578 — an unverified report by a vehicle owner.
Text sent to Toyota. Copy to NHTSA. Hello, my name is [XXX]. I am writing to both Toyota and NHTSA with what I perceive as a safety problem. I have owned three Toyotas including a 2017 4runner. I have been pleased with them except for one characteristic they all shared. The turn signal sound volume is just too low. My son's F-150 and my wife's Audi A4 both have very clear and distinct turn signal sounds that I can clearly hear over normal conversation or the radio playing. The Toyota does not. Why? In a nation with aging baby-boomers, whose hearing is diminishing, it would seem obvious that an adjustable turn signal volume control (with a minimum level) would be a much valued enhancement to any vehicle. When you consider that many of the electronic features of modern cars are never used, it strikes me as odd that no vehicle manufacturer has addressed this obvious problem. I have sent a copy of this text to the National Highway Safety Commission and several Toyota competitors in the hopes that someone will realize the potential for a very useful vehicle enhancement. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11461283 — an unverified report by a vehicle owner.
The contact owns a 2003 Toyota 4Runner. The contact stated while his wife driving 60 MPH with the cruise control activated, the accelerator pedal was depressed, and the vehicle rapidly started to accelerate. The contact stated no warning light was illuminated. The driver depressed the brake pedal to stop the vehicle and parked on the side of the road. The driver was able to restart the vehicle and drive to her destination. The contact stated that in October 2021 his wife experienced a similar failure. The contact also stated that on 11/8/2021 while his wife driving 55 MPH and depressing the accelerator pedal, the vehicle accelerated quickly. The contact stated no warning light was illuminated. The driver depressed on the brake pedal with both feet and shifted gear to neutral to slow the vehicle. The driver stated she saw smoke coming from both front brakes. The drive was able to park on the side of the road. The driver stated that the brake pedal was seized on the floorboard. The driver stated she applied the parking brake to release the brake pedal. The driver was able to drive to her residence. The contact stated that his wife had experienced the failure on 3 different occasions. The vehicle was not diagnosed or repaired. A dealer was not contacted. The VIN was associated to NHTSA Campaign Number: 11V113000 (Vehicle Speed Control) and NHTSA Campaign Number: 03V146000 (Fuel System, Gasoline). The manufacturer had not been informed of the failure. The failure mileage was approximately 240,000.
NHTSA complaint #11439856 — an unverified report by a vehicle owner.
VEHICLE WAS BEING DRIVEN ON BELTWAY AND SUDDENLY LOST ALL POWER, BRAKING, AND STEERING CAPABILITIES. EMERGENCY BRAKE WAS USED TO STOP VEHICLE. VEHICLE WAS NOT ABLE TO BE RESTARTED. PHONE ATTACHED VIA CIGARETTE OUTLET WAS ZAPPED. MANUFACTURER HAS FAILED TO ASSUME ANY RESPONSIBILITY CUSTOMER HAS ENDURED DUE TO THIS TOTAL VEHICLE MALFUNCTION.
NHTSA complaint #11404761 — an unverified report by a vehicle owner.
I EXPERIENCED UNEXPECTED ACCELERATION TWICE. ONCE WAS A MONTH AGO AFTER STARTING THE 4 RUNNER IN THE GARAGE. THE RPMS INCREASED AND AS I PUT IT IN REVERSE THE CAR ACCELERATED STOPPING ONLY AS A PUSHED HARD ON THE BRAKES. TODAY, 12-6-20, WHILE THE CAR WAS IN MOTION AND AS I PULLED INTO A PARKING SPOT, THE VEHICLE AGAIN ACCELERATED STOPPING ONLY WHEN I FORCEFULLY APPLIED THE BRAKES.
NHTSA complaint #11378137 — an unverified report by a vehicle owner.
I WAS AT A COMPLETE STOP. RIGHT AFTER I LET MY FOOT OFF THE BRAKE, THE CAR LUNGED FORWARD VIOLENTLY. IT WAS A TRAUMATIC EXPERIENCE. I DON'T KNOW IF THIS WAS AN ISOLATED INCIDENT, WILL IT HAPPEN AGAIN OR IS THIS COMMON? ALSO, SHORTLY AFTER I TOOK OWNERSHIP OF MY CAR, THE PAINT STARTED TO PEEL ON THE REAR HATCH BELOW THE LICENSE ON THE LEFT, WHERE THERE ARE SOMEWHAT SHARP ANGLES. TOYOTA REPAINTED THE REAR HATCH, EXCLUDING THE SPOILER. I JUST NOTICED TWO RUST SPOTS ABOVE THE REAR WINDOW. IT APPEARS WATER IS SEEPING IN FROM ABOVE THE BLACK STRIP AND PONDING ON THR BOTTOM OF IT (ABOVE THE WINDOW), RESULTING IN RUST. I AM WONDERING IF THIS IS COMMON OR A PROBLEM BECAUSE THE BLACK STRIP WAS REMOVED TO REPAINT, OR WASN'T SEALED AS WELL BY THE FACTORY?
NHTSA complaint #11374367 — an unverified report by a vehicle owner.
TRUCK SHIMMY'S WHENEVER I DRIVE OVER 50MPH. FRONT TIRES ARE DAMAGED FROM CUPPING. MAINTENANCE HAS BEEN DONE AS WELL AS TIRE ALIGNMENT AND ROTATION. DEALERSHIP KEEPS SAYING NOTHING IS WRONG WITH IT.
NHTSA complaint #11341919 — an unverified report by a vehicle owner.
I CAME HOME FROM WORK AND REVERSED MY 4RUNNER INTO MY GARAGE AS I NORMALLY DO. THE NEXT MORNING, MY 4RUNNER STARTS AND THE ENGINE SOUNDS NORMAL BUT IT WON'T MOVE WHEN I SHIFT THE GEAR FROM PARK TO DRIVE. I STEPPED ON THE GAS WHILE LEAVING THE GEAR IN DRIVE, THE RPM MOVES BUT THE 4RUNNER STAYED IN THE SAME SPOT.
NHTSA complaint #11324494 — an unverified report by a vehicle owner.
MULTIPLE TIMES NOW WHILE DRIVING UNDER NORMAL CONDITIONS WE HAVE EXPERIENCED THE INSTRUMENT PANEL GOING ROGUE. ABS, VSC, GAS, CHECK ENGINE, ALL LIGHTS WILL RANDOMLY COME ON. THE SCARY PART IS THIS MOST RECENT TIME IT JUMPED THE SPEEDOMETER WAY UP AS WELL. ANY HELP WOULD BE GREATLY APPRECIATED!
NHTSA complaint #11323013 — an unverified report by a vehicle owner.
THIS HAS HAPPENED 4 TIMES. ONCE AT STOP SIGN, TWICE ON HIGHWAY SLOWING DOWN FOR RED LIGHT AND ONCE IN A DRIVE THRU. ALL WAS IN MOTION. HAVEN'T HAD TO DEALER YET BECAUSE OF CORONAVIRUS SCARE. DATE BELOW IS ESTIMATE OF LAST TIME IT HAPPENED. NOTHING TO BACK THIS PROBLEM UP BUT MY WORD.
NHTSA complaint #11319234 — an unverified report by a vehicle owner.
TL* THE CONTACT WAS LOANED A 1997 TOYOTA 4RUNNER. THE CONTACT MENTIONED THE VEHICLE WAS LOANED FROM A USED DEALER (MCFARLAND AUTO SALES LOCATED AT 231 FRONTAGE RD MC, MCFARLAND, CA 93250). THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 65 MPH, THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE DRIVER CRASHED INTO A GUARD RAIL, A WOODEN POST, A FENCE AND CAME TO A STOP AT A TREE. THE CONTACT DOES NOT REMEMBER IF THE FRONT DRIVER AIR BAG DEPLOYED, BUT STATED THE FRONT PASSENGER SIDE AIR BAG DID DEPLOY. THE CONTACT STATED SHE SUSTAINED A FRACTURE NOSE, SPINE, LEFT WRIST, RIGHT LUNG WAS PUNCTURED, AND 3 FRACTURED RIBS ON HER LEFT. THE CONTACT STATED SHE WAS IN A COMA AND HOSPITALIZED FOR 3 WEEKS. THE DRIVER WAS PRONOUNCED DECEASED AT THE SCENE. THE VEHICLE WAS NOT DRIVE-ABLE AND WAS TOWED TO AN INDEPENDENT TOW LOT. A POLICE REPORT WAS FILED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #11316570 — an unverified report by a vehicle owner.
APPROXIMATELY 7:45 AM ON 9/18/19, MY SON WHILE COMING HOME FROM WORK, HAD AN ACCIDENT. I WAS NOT WITH HIM AT THE TIME. WHEN HE SHOWED UP AT HOME AFTER THE INCIDENT, HE EXPLAINED HOW HE WAS UNABLE TO STOP THE VEHICLE BEFORE IT COLLIDED WITH THE VEHICLE IN FRONT. HE ARTICULATED THAT WHEN HE APPLIED THE BRAKES, IT WAS AS IF HE VEHICLE SPED UP. REMEMBERING YEARS BACK DURING A PRESIDENTIAL CAMPAIGN, THIS WAS AN ISSUE WITH SOME OTHER TOYOTA'S. THE VERDICT WAS THE PLACE MATS INTERFERED WITH THE PEDALS. WHEN I RELEASED THE VEHICLE FROM THE TOW LOT, I CHECKED AND THIS WAS NOT THE CASE AS THE FLOOR MAT WAS SECURE. I HAVE DRIVEN TOYOTA VEHICLES SINCE THE EARLY NINETY'S AND HAVE OWNED FIVE. CHECKING FOR RECALLS AS A RESULT OF THIS I FOUND MULTIPLE INCIDENTS ON RECORD. THE PANIC BRAKING SYSTEM SURPRISED ME THE FIRST TIME I EXPERIENCED IT. LOW SPEEDS (25MPH OR LESS) I THOUGHT A TRUE ASSET BUT BECAUSE OF THE QUICK STOPPING, HIGHER SPEEDS WORRIED ME. NEVER NEEDED THE PANIC BRAKE BUT ONCE. SOME HOW, I BELIEVE THE COMMUNICATION (AI) WITH THE PANIC, ANTI-LOCK, BRAKING SYSTEM, AND THE WAY IT COMMUNICATES SPEED AND CONDITIONS IS THE CULPRIT. THE INSURANCE COMPANY IS IN POSSESSION OF THE 4RUNNER AND I STILL HAVE THE TITLE. PLEASE CONTACT ME TO ADVISE HOW TO PROCEED. THEY SEEM ANXIOUS TO GET THE TITLE BUT I AM ANIMATE TO KNOW IF CONDITIONS OR VEHICLE DEFECTS PLAYED A PART IN THE ACCIDENT. WHEN I MENTIONED THIS TO THE INSURANCE COMPANY, THEY AVOIDED THE ISSUE.
NHTSA complaint #11268551 — an unverified report by a vehicle owner.