FaultScore

FaultScore report

2011 Toyota 4RUNNER problems

Owners have filed 182 complaints about the 2011 Toyota 4RUNNER with NHTSA between 2011 and 2026. The largest single group is the airbags. Across this model's run it ranks 23 of 34 worst.

C

FaultScore 47/100

Higher is worse. Measured against the other years of the Toyota 4RUNNER.

How this is worked out

The numbers

182

Complaints

4

Crashes reported

1

Fires reported

3

Injuries reported

41,320 mi

Median mileage at failure

Half of reported failures happened before this

45%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 50 vs 50 Severity 23 vs 50 Early failure 77 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 50
Against the median year of the Toyota 4RUNNER. 50 means typical for this model; 100 means roughly double.
Severity — 23
4.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 77
45% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other Toyota 4RUNNER

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 Toyota 4RUNNER

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 112 61.5%

2 crashes, 0 fires · median 62,500 mi

Other & Unspecified 9 4.9%

Median failure at 88,000 miles

Body & Structure 9 4.9%

Median failure at 29,998 miles

Brakes 8 4.4%

1 crashes, 0 fires · median 14,611 mi

Electrical System 6 3.3%

Median failure at 49,300 miles

Transmission & Drivetrain 6 3.3%

Median failure at 9,150 miles

Engine & Cooling 6 3.3%

0 crashes, 1 fires · median 121,000 mi

Steering 5 2.7%

1 crashes, 0 fires · median 9,162 mi

Seats 4 2.2%

Median failure at 67,650 miles

Wheels 3 1.6%

Median failure at 3,450 miles

Windows, Mirrors & Wipers 3 1.6%

Median failure at 107,000 miles

Acceleration & Cruise Control 3 1.6%

Median failure at 6,015 miles

Suspension 3 1.6%
Fuel & Propulsion 2 1.1%

Median failure at 38,500 miles

Stability & Traction Control 1 0.5%
Seat Belts 1 0.5%

Median failure at 10,100 miles

Lights 1 0.5%

Median failure at 30,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 3.3%
1,000 – 9,999 miles 14 23.3%
10,000 – 24,999 miles 5 8.3%
25,000 – 49,999 miles 12 20.0%
50,000 – 74,999 miles 13 21.7%
75,000 – 99,999 miles 3 5.0%
100,000 – 149,999 miles 10 16.7%
150,000+ miles 1 1.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2011 peak 16 Jun 2026

NHTSA investigations into the 2011 Toyota 4RUNNER

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

Recalls on the 2011 Toyota 4RUNNER

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

19V741000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

19V005000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

17V425000

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

Southeast Toyota Distributors, LLC (SET) is recalling certain 2011-2016 Toyota Tacoma and 4Runner vehicles equipped with accessory hood scoops installed by SET or SET dealers. The adhesive attaching the hood scoop may weaken, allowing the hood scoop to detach from the vehicle.

Risk: If the hood scoop detaches, it may become a road hazard, increasing the risk of a crash.

16V577000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured September 3, 2009, to December 1, 2014. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.

Risk: Contact with an exhaust tip may result in personal injury.

16V396000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Risk: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

16V340000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever register

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

15V515000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured March 29, 2010, to July 30, 2015. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.

Risk: Contact with an exhaust tip may result in personal injury.

14V743000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Risk: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021723 55,683 units in Canada

Electrical

Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

Recall 2019008 376,282 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator or airbag module replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 88,000 miles Plano, TX 1 injured

SEATS

I TURNED IN THE IGNITION AND WASN'T EVEN AROUND THE BLOCK FROM MY HOME, WHEN I NOTICED MY SEAT OVERHEATING ALONG WITH A STRONG BURNING ELECTRICAL/WIRE SMELL. THE HEAT WAS HOTTER THAN THE HIGHEST SETTING BECAUSE IT WAS UNCOMFORTABLE TO REMAIN SEATED. I CHECKED THE POWER SWITCH, WHICH WAS OFF, THEN TOGGLED IT ANYWAY TO SEE IF IT WOULD TURN OFF. I HAD TO PULL OVER AS THE SEAT WAS TOO HOT AND FEARED IT INJURE ME AND/OR WOULD IGNITE. AFTER TURNING OFF THE IGNITION, THE HEATING STOPPED. HOWEVER, I GOT BACK IN AND STARTED TO DRIVE, IT HEATED UP AGAIN. I RETURNED HOME TO LOOK UNDER THE SEAT BUT DIDN'T SEE ANYTHING UNUSUAL, EXCEPT FOR THE STRONG BURNING WIRES SMELL. ALSO, MY SKIN WAS RED WITH A LINGERING STING IN TWO AREAS WHERE THE HEAT WAS MORE INTENSE. I CONDUCTED ON ONLINE SEARCH ABOUT THE PROBLEM AND DISCOVERED OTHERS EXPERIENCED THE ABRUPT OVERHEATING SEATS.

NHTSA complaint #11408282 — an unverified report by a vehicle owner.

at 137,000 miles Wetumpka, AL Fire

ENGINE

TL* THE CONTACT OWNED A 2011 TOYOTA 4RUNNER. WHILE DRIVING 25 MPH, THE CONTACT NOTICED SMOKE COMING FRONT THE VENTS INSIDE THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDER THE HOOD, AND DID NOT DETECT ANY SMOKE. THE CONTACT OPENED THE DRIVER'S DOOR AND SAW FLAMES COMING FROM THE CENTER CONSOLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNKNOWN LOCATION. THE DEALER (REINHARDT TOYOTA, 911 EASTERN BLVD, MONTGOMERY, AL 36117, (334)-272-7147) WAS CONTACTED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 137,000.

NHTSA complaint #11140407 — an unverified report by a vehicle owner.

at 130,000 miles Rison, AR Crash 1 injured

AIR BAGS

WE WERE HIT HEAD ON IN A COLLISION ON 5/5/2017 AND THE AIRBAGS DID NOT DEPLOY. THE FRONT AND SIDE BAGS OF THE OTHER VEHICLE DEPLOYED. THE VEHICLE WE WERE IN DID NOT. IT WAS UNPROVABLE BUT THE AIRBAGS DIDN'T DEPLOY. WE WERE DRIVING AT APPROXIMATELY 60 MPH ON A 4 LANE HIGHWAY.

NHTSA complaint #11112901 — an unverified report by a vehicle owner.

at 70,000 miles Miami, FL Crash

AIR BAGS

TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS STILL DRIVABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL AT TOYOTA OF NORTH MIAMI (16600 NW 2ND AVE, MIAMI, FL 33169, (305) 974-1103). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA complaint #11110616 — an unverified report by a vehicle owner.

Bronx, NY Crash

SERVICE BRAKES, HYDRAULIC

CERTIFIED LETTER (7013 1090 0001 3828 4870)- LETTER FROM CONSTITUENT REGARDING ISSUES WITH HIS TOYOTA RUNNER. *SMD 2011 TOYOTA 4RUNNER. THE CONSUMER STATED HE PURCHASED THE VEHICLE IN NOVEMBER 2010. THREE MONTHS LATER HE HAD AN ACCIDENT, DUE TO THE BRAKES NOT RESPONDING. ONE MONTH AFTER THE ACCIDENT, HE WAS INVOLVED IN ANOTHER ACCIDENT, DUE TO THE BRAKES NOT RESPONDING AGAIN. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, TO HAVE THEM INSPECT THE BRAKES, BUT THEY DIDN'T FIND ANYTHING WRONG.

NHTSA complaint #10542700 — an unverified report by a vehicle owner.

at 34,000 miles Deville, LA Crash 1 injured

STEERING

TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TIE ROD AND WHEELS FRACTURED. THE CONTACT MENTIONED THAT SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISING AND CONTUSIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 34,000.

NHTSA complaint #10512504 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Wilmington, NC

STRUCTURE:BODY

I am writing to report a serious safety hazard regarding the factory paint and primer on my 2011 Toyota 4Runner (Paint Code: [ 070 for Blizzard Pearl]). The vehicle is experiencing severe, widespread paint delamination where areas of factory paint are peeling cleanly away from the metal body panels while driving. This is a known manufacturing defect involving a chemical failure of the factory primer, which Toyota previously acknowledged under Customer Support Program ZKG. This manufacturing failure has created distinct, immediate safety hazards on public roadways. Blinding Glare / Driver Distraction: Because the paint has completely peeled away in sections on the hood, the bare, highly reflective eco-coat/metal underneath is completely exposed and getting worse day by day. During peak daylight hours, the sun reflects off these large exposed areas directly into my line of sight, causing sudden, blinding glare that severely impairs my vision while operating the vehicle. Toyota has refused to remedy this manufacturing defect case number : 260612000716, citing that the vehicle is outside of their arbitrary calendar-based extension program (ZKG), despite the fact that the underlying chemical failure and resulting safety hazards remain active and dangerous.

NHTSA complaint #11743711 — an unverified report by a vehicle owner.

Vero Beach, FL

STRUCTURE:BODY

Received a letter about recall letter about peeling paint. Paint was ok at time of letter. A year later the paint is now peeling from every panel. Toyota says the campaign has ended and there is nothing they can do. But customer relations also said there are many people calling in after the fact with the same peeling problem. I would like Toyota to repaint the vehicle because they are aware that they have a problem. I will be trading my vehicle in for a new one in a year and my vehicle will not be worth anything in its current shape. Thank you

NHTSA complaint #11698172 — an unverified report by a vehicle owner.

Redondo Beach, CA

UNKNOWN OR OTHER

The paint on the outside of my 2011 Toyota 4Runner has recently been peeling significantly in various areas of the car, including the roof, the door below the window, and the front driver side panel. These areas are prone to rust, and many inhibit the safety of the car due to rust. Due to living near the ocean (within a mile), the salty air may increase the rust due to the paint peeling in various and significant areas of the car.

NHTSA complaint #11696117 — an unverified report by a vehicle owner.

Nashville, TN

STRUCTURE:BODY

The Blizzard Pearl paint on my Toyota 4Runner is peeling in large patches, exposing the undercoat and compromising the vehicle’s integrity. Toyota issued a Customer Support Program (CSP) acknowledging this as a known defect affecting Blizzard Pearl paint, but I never received the notification. As a result, I missed the deadline to have the issue corrected, and Toyota has refused to assist. This widespread issue impacts resale value and could potentially lead to rust or corrosion. There should not be a time limit on addressing a manufacturing defect of this nature. Toyota should be held accountable for providing a lasting remedy, especially when customers like me were unaware of the CSP timeline.

NHTSA complaint #11665572 — an unverified report by a vehicle owner.

Humacao, PR

SERVICE BRAKES

Brakes ABS system failure affect the rear traction not feeding the brakes rear lines could be related to the proportioning sensing valve or other devices and the dealer says that the part it’s discontinued and service center says that the part cost around $2,000 plus labor. It’s very dangerous that someone have this issue on the road.

NHTSA complaint #11595877 — an unverified report by a vehicle owner.

El Paso, TX

FUEL/PROPULSION SYSTEM

The conectors wire of the fuel pump was burn, inside the fuel pump the wire is melted. I thing is danger because the gas can involved.

NHTSA complaint #11593572 — an unverified report by a vehicle owner.

East Falmouth, MA

UNKNOWN OR OTHER

Frame rotting, brake line connections rotting

NHTSA complaint #11519393 — an unverified report by a vehicle owner.

East Falmouth, MA

SUSPENSION

Frame rotting, brake line connections rotting

NHTSA complaint #11519393 — an unverified report by a vehicle owner.

East Falmouth, MA

SERVICE BRAKES

Frame rotting, brake line connections rotting

NHTSA complaint #11519393 — an unverified report by a vehicle owner.

Winnipeg, ND

ELECTRICAL SYSTEM

I was driving my truck and needed to use the horn to warn another driver of a potential collision. My horn did not work. I later noticed that the horn only stopped working when the steering wheel was in the forward position. I researched this online, and it was stated that this was a known issue with many Toyotas including the 4runner. It is the clock spring in the steering wheel which needs replacement. Another issue is the price Toyota is charging for the clock spring at $800 which may deter customers from fixing it. I am fixing mine and ask for nothing except consideration in forcing a recall. This is dangerous. I can send you the defective clock spring if you would like it. I bought the vehicle but live in Canada.

NHTSA complaint #11502219 — an unverified report by a vehicle owner.

at 68,000 miles Avella, PA

STRUCTURE:BODY

The contact owns a 2011 Toyota 4Runner. The contact stated as he arrived at his residence after driving 40 MPH, his father noticed that something was hanging underneath the vehicle. The contact stated that he noticed that the gas tank strap had detached, and the main guard was rusted. The contact replaced the gas tank strap himself. The contact stated that the hatch release was corroded. The contact also stated that the bottom of the liftgate of the vehicle was severely corroded and had holes. The contact stated that the inside of the front passenger’s side door of the vehicle was corroded. The contact also stated that the skid plate was severely corroded. The vehicle was taken to a dealer who took photos of the failure and sent a report to the district manager. Then, the vehicle was taken to South Hills Toyota Service (2403 Washington Rd, Canonsburg, PA 15317) who advised the contact to report the failure to the manufacturer and the manufacturer would follow up with him. The manufacturer followed up with the dealer and informed the contact that the dealer advised that the failure was due to the climate. The vehicle was then taken by Rohrich Toyota (2020 W Liberty Ave, Pittsburgh, PA 15226) who referred the contact to the manufacturer. The vehicle was not repaired. The failure mileage was approximately 68,000. Consumer stated rust has eaten through the interior metal of the door and has made its way to the back side of the exterior metal of the door.

NHTSA complaint #11446190 — an unverified report by a vehicle owner.

Roanoke, VA

STEERING

The frame is rusting out. The vehicle and steering shake excessively. It increases with speed and feels as if the suspension is braking or the wheels are coming off. Feels unsafe to drive. Has been this way since I purchased the car. Has gotten progressively worse.

NHTSA complaint #11423488 — an unverified report by a vehicle owner.

Roanoke, VA

SUSPENSION

The frame is rusting out. The vehicle and steering shake excessively. It increases with speed and feels as if the suspension is braking or the wheels are coming off. Feels unsafe to drive. Has been this way since I purchased the car. Has gotten progressively worse.

NHTSA complaint #11423488 — an unverified report by a vehicle owner.

Roanoke, VA

STRUCTURE:BODY

The frame is rusting out. The vehicle and steering shake excessively. It increases with speed and feels as if the suspension is braking or the wheels are coming off. Feels unsafe to drive. Has been this way since I purchased the car. Has gotten progressively worse.

NHTSA complaint #11423488 — an unverified report by a vehicle owner.

at 88,000 miles Plano, TX 1 injured

SEATS

I TURNED IN THE IGNITION AND WASN'T EVEN AROUND THE BLOCK FROM MY HOME, WHEN I NOTICED MY SEAT OVERHEATING ALONG WITH A STRONG BURNING ELECTRICAL/WIRE SMELL. THE HEAT WAS HOTTER THAN THE HIGHEST SETTING BECAUSE IT WAS UNCOMFORTABLE TO REMAIN SEATED. I CHECKED THE POWER SWITCH, WHICH WAS OFF, THEN TOGGLED IT ANYWAY TO SEE IF IT WOULD TURN OFF. I HAD TO PULL OVER AS THE SEAT WAS TOO HOT AND FEARED IT INJURE ME AND/OR WOULD IGNITE. AFTER TURNING OFF THE IGNITION, THE HEATING STOPPED. HOWEVER, I GOT BACK IN AND STARTED TO DRIVE, IT HEATED UP AGAIN. I RETURNED HOME TO LOOK UNDER THE SEAT BUT DIDN'T SEE ANYTHING UNUSUAL, EXCEPT FOR THE STRONG BURNING WIRES SMELL. ALSO, MY SKIN WAS RED WITH A LINGERING STING IN TWO AREAS WHERE THE HEAT WAS MORE INTENSE. I CONDUCTED ON ONLINE SEARCH ABOUT THE PROBLEM AND DISCOVERED OTHERS EXPERIENCED THE ABRUPT OVERHEATING SEATS.

NHTSA complaint #11408282 — an unverified report by a vehicle owner.

at 50,000 miles Hampton, VA

ELECTRICAL SYSTEM

DRIVERS SIDE TAIL LIGHT SHORTS OUT REPEATEDLY WHILE DRIVING.. THIS HAS BEEN ONGOING SINCE 2015. BULBS HAVE BEEN REPLACED, TAIL LIGHT HAS BEEN REPLACED TWICE AND THE LIGHT CONTINUES TO SHORT OUT.

NHTSA complaint #11385285 — an unverified report by a vehicle owner.

Durham, NC

AIR BAGS

AIR CLOCK SPRING PROBLEM.. HORN NOT WORKING .. WHEN I GAS UP AND FEEL LIKE LOUD VIBRATE

NHTSA complaint #11366325 — an unverified report by a vehicle owner.

Durham, NC

UNKNOWN OR OTHER

AIR CLOCK SPRING PROBLEM.. HORN NOT WORKING .. WHEN I GAS UP AND FEEL LIKE LOUD VIBRATE

NHTSA complaint #11366325 — an unverified report by a vehicle owner.

Durham, NC

ENGINE

AIR CLOCK SPRING PROBLEM.. HORN NOT WORKING .. WHEN I GAS UP AND FEEL LIKE LOUD VIBRATE

NHTSA complaint #11366325 — an unverified report by a vehicle owner.

at 107,000 miles Richmond, VA

VISIBILITY/WIPER

THE SUNROOF GLASS SPONTANEOUSLY EXPLODED WHILE PARKED IN MY DRIVEWAY AS I WAS ENTERING THE VEHICLE. I HEARD A LOUD POP AND HEARD GLASS HITTING THE TOP OF THE SUN SHADE. I INSPECTED THE TOP OF THE SUNROOF AND NOTICED THAT THE GLASS WAS PUSHED OUTWARD, AS IF IT EXPLODED AWAY FROM THE VEHICLE. THERE WAS NO HAIL AND NO OBJECTS ABOVE THE VEHICLE THAT COULD HAVE FALLEN. THE VEHICLE IS PARKED IN AN OPEN DRIVEWAY WITH NO TREES.

NHTSA complaint #11364654 — an unverified report by a vehicle owner.

at 86,000 miles Kenai, AK

SEATS

I WAS DRIVING MY CAR AND THE SEAT STARTED GETTING HOT. I CHECKED TO MAKE SURE THE SWITCH WAS OFF. IT WAS, BUT I TURNED IT ON THEN OFF, JUST TO MAKE SURE. THE SEAT HEATER STAYED ON AND GOT HOTTER, AND I STARTED TO SMELL SOMETHING BURNING. I STOPPED, GOT OUT, AND CHECKED UNDER THE SEAT BUT COULDN'T SEE ANYTHING UNDER THERE. I WAS CLOSE TO HOME, BUT HAD TO ROLL MY WINDOWS DOWN THE SMELL WAS SO BAD...AND THE SEAT WAS UNPLEASANTLY HOT! MY HUSBAND DROVE IT THE NEXT DAY AND THE PROBLEM WAS STILL THERE. HE PULLED THE FUSE THIS MORNING...I'LL SEE IF THAT FIXED THE ISSUE TEMPORARILY.

NHTSA complaint #11318291 — an unverified report by a vehicle owner.

at 88,000 miles Beavercreek, OH

UNKNOWN OR OTHER

PASSENGER SIDE LOWER DOOR SEAM IS RUSTING. NOTICED RECENTLY. VEHICLE IS GARAGE KEPT & FREQUENTLY WASHED. PREMATURE RUSTING. ONLY HAS 88,000 MILES ON IT. RUST IS ALSO PRESENT ON REAR LIFTGATE HATCH. VEHICLE STATIONARY.

NHTSA complaint #11311600 — an unverified report by a vehicle owner.

Miami, FL

AIR BAGS

TOOK TO DEALERSHIP AND DEALERSHIP MENTIONED THERE IS NO PROBLEM. I KEEP GETTING LETTERS FROM YOU BY THE WEEK AND MY AVIN SHOWS ON YOUR RECALL DATABASE. WHEN I GO TO THE MANUFACTURER'S DATABASE, IT DOESN'T. SO, WHAT DO I NEED TO DO?

NHTSA complaint #11282874 — an unverified report by a vehicle owner.

at 10,100 miles Middletown, OH

SEAT BELTS

SEAT BELT RETRACTOR. STOPPED RETRACTING AND LOCKED IN PLACE WHEN VEHICLE WAS RESTARTED. WOULD NOT RETRACT AT ALL. COST FOR PART $278

NHTSA complaint #11208674 — an unverified report by a vehicle owner.

Menifee, CA

SUSPENSION

CARLOS AND GEORGE OF KINGS OF CARS WORK (323) 213-3845 MOBILE +1 323-503-3983 HOME 5911 E. OLYMPIC BLVD LOS ANGELES , CA 90022 THEY SOLD ME THIS CAR WITH ODOMETER READING 84,000 MILES AROUND MARCH 2018...AFTER 2 WEEKS CAR WAS SHAKING AND NOT TURNING PROPERLY, AND STEERING WHEEL WAS BOUNCING WHEN DRIVING...TOOK IT TO MY MECHANIC, THEY HAD ME REPLACE ALL 4 TIRES, REALIGNED, BALANCE AND BACK BRAKES. 2 MONTHS LATER, PROBLEM REAPPEARED AND WORST. TOOK IT BACK TO GEORGE, HE GOT HIS MECHANIC DO SAME THING AGAIN, PLUS REPLACES FRONT BAKES, 2 MONTHS LATER TOOK IT TO TOYOTA FOR A AIR BAG SAFETY RECALL, WHILE THERE I ASKED TOYOTA TO LOOK INTO THIS ISSUE, TOYOTA FOUND OUT FROM RUNNING THEIR CARFAX REPORT THAT THIS SAME VEHICLE WAS RECORDED SEVERAL TIMES AT MECHANICS WITH LAST RECORDED MILEAGE IN 2017 OF 194,000 MILES, TOYOTA URGED ME TO RETURN CAR TO GEORGE KING CAR BECAUSE MORE SAFETY ISSUES MIGHT BE PRESENT SINCE CAR HAVING BALANCING ISSUES AND VIRRING OFF THE ROAD. CAR WAS RETURNED ONN8/18/2018, UNFORTUNATELY [XXX] CLAIMED NO KNOWLEDGE OF ISSUE AND CAR WILL BE DEALT WITH. IN JANUARY 2019 TO MAY 2019 I RECEIVED SEVERAL PARKING TICKETS IN PLACES I HAVE NEVER BEEN PLUS DMV SENT ME NOTICE THEY WERE SUSPENDING LICENSE 6RRU625 FOR NOT HAVING INSURANCE, CAR STILL IN MY NAME. GEORGE CLAIMED TO FIX IT BUT NOW I NEED YOU TO GO AFTER HIM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11206849 — an unverified report by a vehicle owner.