Owners have filed 105 complaints
about the 2016 Toyota 4RUNNER with NHTSA between 2016 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 3 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 29
Against the median year of the Toyota 4RUNNER. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
69% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1119.0%
1,000 – 9,999 miles
46.9%
10,000 – 24,999 miles
1322.4%
25,000 – 49,999 miles
1932.8%
50,000 – 74,999 miles
915.5%
75,000 – 99,999 miles
11.7%
100,000 – 149,999 miles
11.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2016peak 7Aug 2026
NHTSA investigations into the 2016 Toyota 4RUNNER
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2016 Toyota 4RUNNER
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V741000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V005000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17V763000
STRUCTURE:BODY:HOOD
Southeast Toyota Distributors, LLC (SET) is recalling certain 2015-2018 Toyota 4Runner vehicles equipped with an accessory Billet Grille Overlay installed by SET or provided by SET and installed by SET dealers. The U-nut that secures the overlay grille may fracture, allowing the Billet Grille Overlay to detach from the vehicle.
Risk: If the Billet Grille Overlay detaches while driving, it can become a road hazard, increasing the risk of a crash.
17V425000
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
Southeast Toyota Distributors, LLC (SET) is recalling certain 2011-2016 Toyota Tacoma and 4Runner vehicles equipped with accessory hood scoops installed by SET or SET dealers. The adhesive attaching the hood scoop may weaken, allowing the hood scoop to detach from the vehicle.
Risk: If the hood scoop detaches, it may become a road hazard, increasing the risk of a crash.
17V291000
EQUIPMENT
Gulf States Toyota, Inc (Gulf States) is recalling certain 2016-2017 4Runner vehicles equipped with the TFORCE accessory package. The fasteners for the aftermarket roof rack may have been improperly tightened.
Risk: If the roof rack fasteners loosen, the roof rack may detach from the vehicle, increasing the risk of a crash.
16V937000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling one 2016 Toyota 4Runner vehicle manufactured November 1, 2016 and one 2017 Lexus GX460 vehicle manufactured November 16, 2016. The affected vehicles are equipped with Takata PSPI-LD front passenger air bag inflators that may have been manufactured without ignition booster tablets. As a result, in the event of a crash, the air bag may not fully inflate during deployment of the primary stage. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: The improper inflation of the passenger air bag may increase the risk of injury in the event of a crash.
16V236000
TIRES
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Yaris, Rav4, Land Cruiser and 4Runner vehicles, and Scion FR-S, iM, and TC vehicles manufactured January 28, 2016, to March 14, 2016. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
Risk: An incorrect label may result in the vehicle being overloaded, increasing the risk of a crash.
16V228000
EQUIPMENT:OTHER:LABELS
Gulf States Toyota, Inc. (Gulf States) is recalling certain model year 2015-2016 Toyota 4Runner vehicles manufactured September 22, 2014, to March 23, 2016 and equipped with accessories installed by Gulf States. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
Risk: An incorrect label may result in the vehicle being overloaded, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 2019008376,282 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator or airbag module replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 201736339,189 units in Canada
Electrical
On certain vehicles, the electrical power cords of some dealer installed block heaters may have been improperly manufactured, causing the wires to contact each other, resulting in a short circuit. A short circuit could lead to a fire which would increase the risk of injury and/or damage to property. Correction: For vehicles where the subject block heater was approved for installation, the dealer will replace the block heater assembly with a new one of an improved design. For vehicles where the subject block heater was not approved for installation, dealers will remove the block heater assembly. In the interim, until the remedy can be performed, dealers will cut the plug end from the block heater cord to disable the block heater's operation.
Reports where the owner recorded a crash, a fire, an injury or a death.
Bismarck, ARCrash1 injured
AIR BAGS
We were traveling down the mountain of Mt. Nebo in Dardanelle, AR, around 1:08pm on Friday, May 22, 2026. It had been misty rain for a few hours. As we were traveling down the switchbacks of the mountain, we pressed on the brake to slow the vehicle; however, the vehicle did not slow down any. Since we were coming to the next curve in the switchback, the decision was made to drive the car into a tree vs. risking flipping the car over the side of the mountain. When the vehicle collided with the tree, none of the air bags deployed. The point of impact was the front driver corner of the car. The car was traveling around 20 MPH at the time of impact (to the best of our knowledge). Problem #1-brake system failure Problem #2-Air bags failed to deploy -What component or system failed or malfunctioned, and is it available for inspection upon request? The brake system & air bags. Both are available for inspection. -How was your safety or the safety of others put at risk? Risk of death associated with the crash. -Has the problem been reproduced or confirmed by a dealer or independent service center? Unavailable at this time due to the extensive damage caused from the crash. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not to my knowledge since this happened a few hours before a holiday weekend. -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None that we seen.
NHTSA complaint #11740147 — an unverified report by a vehicle owner.
Bismarck, ARCrash1 injured
SERVICE BRAKES
We were traveling down the mountain of Mt. Nebo in Dardanelle, AR, around 1:08pm on Friday, May 22, 2026. It had been misty rain for a few hours. As we were traveling down the switchbacks of the mountain, we pressed on the brake to slow the vehicle; however, the vehicle did not slow down any. Since we were coming to the next curve in the switchback, the decision was made to drive the car into a tree vs. risking flipping the car over the side of the mountain. When the vehicle collided with the tree, none of the air bags deployed. The point of impact was the front driver corner of the car. The car was traveling around 20 MPH at the time of impact (to the best of our knowledge). Problem #1-brake system failure Problem #2-Air bags failed to deploy -What component or system failed or malfunctioned, and is it available for inspection upon request? The brake system & air bags. Both are available for inspection. -How was your safety or the safety of others put at risk? Risk of death associated with the crash. -Has the problem been reproduced or confirmed by a dealer or independent service center? Unavailable at this time due to the extensive damage caused from the crash. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not to my knowledge since this happened a few hours before a holiday weekend. -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None that we seen.
NHTSA complaint #11740147 — an unverified report by a vehicle owner.
Charlottesville, VACrash
AIR BAGS
On March 6, I was on South bound on Rt 29 in Culpeper County VA at the posted speed limit of 55mph when I hit a debris item on the road. I do not know what it was but it impacted the front skid plate and seems to be no other damage from the impact. There was no contact with the bumper, wheels or otherwise. There was no sudden change in speed or loss of control at all. The most dangerous result of this was the deployment of all the airbags (except passenger front airbag, there were no passengers). A police report was filed with Culpeper County Sheriff (case# 2603-0033) and my insurance agency (USAA claim # 016632631-800). The shop where the vehicle was towed (Ace Collision in Madison, VA) expressed surprise at the total deployment of the air bags given the scenario. There were no warning lamps on, the vehicle was in perfect operating condition and all recalls have been addressed according to CarFax
NHTSA complaint #11726606 — an unverified report by a vehicle owner.
Vinton, VACrash1 injured
UNKNOWN OR OTHER
On 5/11/2025, my husband and I were returning home from the grocery store. I was operating the vehicle at the time of the incident. Upon arriving at our residence, I pulled into our driveway, which has a slight downward incline. As in our usual practice, I attempted to stop in front of the garage to unload groceries before entering, as the hatch of our vehicle can come in contact with the garage door when opened inside. While aligning the vehicle with the garage door, I began breaking and turning slightly to the left. However, as I attempted to come to a complete stop in front of the closed garage door, the vehicle unexpectedly accelerated forward. Despite applying the brakes, the vehicle continued moving and crashed through the closed garage door. Due to the steering wheel being slightly turned, the vehicle veered left upon entering the garage, striking the left interior wall and a 32 foot ladder that was leaning against it. The impact with the wall and ladder brought the vehicle to a stop although the engine continued to rev and the vehicle attempted to move forward. My husband instructed me to shut off the engine, which I did immediately. My husband was not injured in the incident. I sustained pain in my left shoulder and upper left back. A medical evaluation indicated that the pain is expected to subside within a few weeks; imaging will be conducted if symptoms persist. I have filed both auto and homeowner's insurance claims regarding the incident. Additionally, I contacted the dealership, which advised me to report the issue to the manufacturers corporate office. They noted that the vehicle is equipped with a fail-safe system designed to prevent simultaneous engagement of the brake and accelerator. This was a very scary incident that I don't want to have happen to someone else.
NHTSA complaint #11661467 — an unverified report by a vehicle owner.
Vinton, VACrash1 injured
SERVICE BRAKES
On 5/11/2025, my husband and I were returning home from the grocery store. I was operating the vehicle at the time of the incident. Upon arriving at our residence, I pulled into our driveway, which has a slight downward incline. As in our usual practice, I attempted to stop in front of the garage to unload groceries before entering, as the hatch of our vehicle can come in contact with the garage door when opened inside. While aligning the vehicle with the garage door, I began breaking and turning slightly to the left. However, as I attempted to come to a complete stop in front of the closed garage door, the vehicle unexpectedly accelerated forward. Despite applying the brakes, the vehicle continued moving and crashed through the closed garage door. Due to the steering wheel being slightly turned, the vehicle veered left upon entering the garage, striking the left interior wall and a 32 foot ladder that was leaning against it. The impact with the wall and ladder brought the vehicle to a stop although the engine continued to rev and the vehicle attempted to move forward. My husband instructed me to shut off the engine, which I did immediately. My husband was not injured in the incident. I sustained pain in my left shoulder and upper left back. A medical evaluation indicated that the pain is expected to subside within a few weeks; imaging will be conducted if symptoms persist. I have filed both auto and homeowner's insurance claims regarding the incident. Additionally, I contacted the dealership, which advised me to report the issue to the manufacturers corporate office. They noted that the vehicle is equipped with a fail-safe system designed to prevent simultaneous engagement of the brake and accelerator. This was a very scary incident that I don't want to have happen to someone else.
NHTSA complaint #11661467 — an unverified report by a vehicle owner.
Stgeorge, UTFire
SEATS
Picked up a Gal to go out on a date. Turned the vehicle on and got about 1 mile down the road when I started to smell , like a hot , burning electrical smoke . My Date , sitting in the passenger seat says Her seat is get warm , then says , it's getting really hot ! I looked at the seat warmer switch and noticed and said , weird , the switch isn't even on . Then the smoke became very apparent as we got onto the Freeway and we were compelled to pull over as the electrical components or wiring were on the verge of catching fire , where the Electic Seat switch is located .
NHTSA complaint #11573843 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Chesapeake, VA
Carry Handle, Shell, Base
Swivel motion has started to jam when half locked, base will show half red/half green and refuse to lock. Unlock handle becomes hard to lift to swivel the car seat back to attempt to lock it again. I’ve contacted Evenflo, but waiting to hear back.
NHTSA complaint #11756359 — an unverified report by a vehicle owner.
Mitchell, NE
STRUCTURE:BODY
The paint is failing on this vehicle. The color is 8S6 Nautical Blue Metallic. The paint is peeling on the roof, hood, and two doors. The failure has been confirmed by a body shop.
NHTSA complaint #11741642 — an unverified report by a vehicle owner.
Bismarck, ARCrash1 injured
AIR BAGS
We were traveling down the mountain of Mt. Nebo in Dardanelle, AR, around 1:08pm on Friday, May 22, 2026. It had been misty rain for a few hours. As we were traveling down the switchbacks of the mountain, we pressed on the brake to slow the vehicle; however, the vehicle did not slow down any. Since we were coming to the next curve in the switchback, the decision was made to drive the car into a tree vs. risking flipping the car over the side of the mountain. When the vehicle collided with the tree, none of the air bags deployed. The point of impact was the front driver corner of the car. The car was traveling around 20 MPH at the time of impact (to the best of our knowledge). Problem #1-brake system failure Problem #2-Air bags failed to deploy -What component or system failed or malfunctioned, and is it available for inspection upon request? The brake system & air bags. Both are available for inspection. -How was your safety or the safety of others put at risk? Risk of death associated with the crash. -Has the problem been reproduced or confirmed by a dealer or independent service center? Unavailable at this time due to the extensive damage caused from the crash. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not to my knowledge since this happened a few hours before a holiday weekend. -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None that we seen.
NHTSA complaint #11740147 — an unverified report by a vehicle owner.
Bismarck, ARCrash1 injured
SERVICE BRAKES
We were traveling down the mountain of Mt. Nebo in Dardanelle, AR, around 1:08pm on Friday, May 22, 2026. It had been misty rain for a few hours. As we were traveling down the switchbacks of the mountain, we pressed on the brake to slow the vehicle; however, the vehicle did not slow down any. Since we were coming to the next curve in the switchback, the decision was made to drive the car into a tree vs. risking flipping the car over the side of the mountain. When the vehicle collided with the tree, none of the air bags deployed. The point of impact was the front driver corner of the car. The car was traveling around 20 MPH at the time of impact (to the best of our knowledge). Problem #1-brake system failure Problem #2-Air bags failed to deploy -What component or system failed or malfunctioned, and is it available for inspection upon request? The brake system & air bags. Both are available for inspection. -How was your safety or the safety of others put at risk? Risk of death associated with the crash. -Has the problem been reproduced or confirmed by a dealer or independent service center? Unavailable at this time due to the extensive damage caused from the crash. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not to my knowledge since this happened a few hours before a holiday weekend. -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None that we seen.
NHTSA complaint #11740147 — an unverified report by a vehicle owner.
Charlottesville, VACrash
AIR BAGS
On March 6, I was on South bound on Rt 29 in Culpeper County VA at the posted speed limit of 55mph when I hit a debris item on the road. I do not know what it was but it impacted the front skid plate and seems to be no other damage from the impact. There was no contact with the bumper, wheels or otherwise. There was no sudden change in speed or loss of control at all. The most dangerous result of this was the deployment of all the airbags (except passenger front airbag, there were no passengers). A police report was filed with Culpeper County Sheriff (case# 2603-0033) and my insurance agency (USAA claim # 016632631-800). The shop where the vehicle was towed (Ace Collision in Madison, VA) expressed surprise at the total deployment of the air bags given the scenario. There were no warning lamps on, the vehicle was in perfect operating condition and all recalls have been addressed according to CarFax
NHTSA complaint #11726606 — an unverified report by a vehicle owner.
Advance, NC
STRUCTURE:BODY
I am reporting premature clear coat failure on a 2016 Toyota 4Runner in Magnetic Gray Metallic. The vehicle has approximately 120,000 miles and has been properly maintained, including regular washing and professional ceramic coating. The clear coat on the hood and roof (horizontal panels) is severely peeling and delaminating. The protective clear layer has failed, and the base coat is beginning to oxidize. This is not the result of neglect, damage, or improper care. The condition appears to be premature material or manufacturing failure of the clear coat. I have contacted Toyota corporate and opened a case. I was informed there are currently no other documented cases for gray paint and that additional complaints would be required before further investigation. I have read numerous reports in online owner forums indicating this is a common issue affecting 4Runners and other Toyota models, particularly on sun-exposed horizontal panels. However, Toyota has not formally addressed this issue for gray paint vehicles. I am submitting this complaint to document a potential widespread clear coat defect and to request further review.
NHTSA complaint #11718254 — an unverified report by a vehicle owner.
Truckee, CA
FUEL/PROPULSION SYSTEM
My 4Runner is hard starting all the time. I’ve replaced the battery, tested the alternator etc. It sounds exactly like the problem of the fuel pump recall. The 4Runner was recalled from 2014-2015, my car was technically put together in Sept 2015, but is labeled a 2016. I believe my fuel pump is failing. I am extremely nervous it is going to not start one day while I am out camping.
NHTSA complaint #11717449 — an unverified report by a vehicle owner.
Goodyear, AZ
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rear view camera / backup camera randomly displays blanks screen. Screen has no other issues noted. Has been occurring over the past couple years.
NHTSA complaint #11714728 — an unverified report by a vehicle owner.
Phoenix, AZ
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I have a 2016 Toyota 4Runner at 143,011 miles. When it hit 125,000 mile mark the backup camera stopped working intermittently. The screen in the car goes blank. Turning the car on/off or changing gears does not affect this issue. It’s random and seems to becoming more frequent as more miles are put on. I will take it in however when I called them they said since it’s not a known issue I will have to replace it and it’s not cheap!
NHTSA complaint #11698672 — an unverified report by a vehicle owner.
at 125,293 milesParker, CO
BACK OVER PREVENTION
The contact owns a 2016 Toyota 4Runner. The contact stated that while attempting to reverse, the rearview camera displayed a blank screen. An independent mechanic or dealer was not contacted. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,293.
NHTSA complaint #11691933 — an unverified report by a vehicle owner.
Cape May Court House, NJ
STRUCTURE:BODY
PAINT CLEAR COAT BUBBLING ISSUES REGARDING ROOF AND REAR BUMPER
NHTSA complaint #11690324 — an unverified report by a vehicle owner.
Mooresville, IN
VISIBILITY/WIPER
Wiring harness to rear window defogger melted causing the rear window to crack and shatter. Safe lite replaced the window and recommended the harness not be reconnected. Told me it was not uncommon. Vehicle was not being used at the time. It was in my driveway when the window blew outward. Inspected by Safe lite, Reported to Liberty Mutual. No warning light, rear defogger was not in use, car was off.
NHTSA complaint #11673719 — an unverified report by a vehicle owner.
Vinton, VACrash1 injured
UNKNOWN OR OTHER
On 5/11/2025, my husband and I were returning home from the grocery store. I was operating the vehicle at the time of the incident. Upon arriving at our residence, I pulled into our driveway, which has a slight downward incline. As in our usual practice, I attempted to stop in front of the garage to unload groceries before entering, as the hatch of our vehicle can come in contact with the garage door when opened inside. While aligning the vehicle with the garage door, I began breaking and turning slightly to the left. However, as I attempted to come to a complete stop in front of the closed garage door, the vehicle unexpectedly accelerated forward. Despite applying the brakes, the vehicle continued moving and crashed through the closed garage door. Due to the steering wheel being slightly turned, the vehicle veered left upon entering the garage, striking the left interior wall and a 32 foot ladder that was leaning against it. The impact with the wall and ladder brought the vehicle to a stop although the engine continued to rev and the vehicle attempted to move forward. My husband instructed me to shut off the engine, which I did immediately. My husband was not injured in the incident. I sustained pain in my left shoulder and upper left back. A medical evaluation indicated that the pain is expected to subside within a few weeks; imaging will be conducted if symptoms persist. I have filed both auto and homeowner's insurance claims regarding the incident. Additionally, I contacted the dealership, which advised me to report the issue to the manufacturers corporate office. They noted that the vehicle is equipped with a fail-safe system designed to prevent simultaneous engagement of the brake and accelerator. This was a very scary incident that I don't want to have happen to someone else.
NHTSA complaint #11661467 — an unverified report by a vehicle owner.
Vinton, VACrash1 injured
SERVICE BRAKES
On 5/11/2025, my husband and I were returning home from the grocery store. I was operating the vehicle at the time of the incident. Upon arriving at our residence, I pulled into our driveway, which has a slight downward incline. As in our usual practice, I attempted to stop in front of the garage to unload groceries before entering, as the hatch of our vehicle can come in contact with the garage door when opened inside. While aligning the vehicle with the garage door, I began breaking and turning slightly to the left. However, as I attempted to come to a complete stop in front of the closed garage door, the vehicle unexpectedly accelerated forward. Despite applying the brakes, the vehicle continued moving and crashed through the closed garage door. Due to the steering wheel being slightly turned, the vehicle veered left upon entering the garage, striking the left interior wall and a 32 foot ladder that was leaning against it. The impact with the wall and ladder brought the vehicle to a stop although the engine continued to rev and the vehicle attempted to move forward. My husband instructed me to shut off the engine, which I did immediately. My husband was not injured in the incident. I sustained pain in my left shoulder and upper left back. A medical evaluation indicated that the pain is expected to subside within a few weeks; imaging will be conducted if symptoms persist. I have filed both auto and homeowner's insurance claims regarding the incident. Additionally, I contacted the dealership, which advised me to report the issue to the manufacturers corporate office. They noted that the vehicle is equipped with a fail-safe system designed to prevent simultaneous engagement of the brake and accelerator. This was a very scary incident that I don't want to have happen to someone else.
NHTSA complaint #11661467 — an unverified report by a vehicle owner.
Winston Salem, NC
SUSPENSION
This vehicle has experienced the front coil spring cracking on the right front, the left front cracked at 114K miles. This is a very common issue with 2015-2017 Toyota 4Runner TRD-Pro, it is a design defect in the way the coil spring terminates and sits on the top hat and bottom spring perch. Toyota has discontinued the defective parts and redesigned the spring perch on the updated strut and uses a different spring, but it is not recalled and should be as this is a safety defect. A broken coil spring can cause sudden loss of control of the vehicle resulting in a crash and even death.
NHTSA complaint #11657438 — an unverified report by a vehicle owner.
Athens, TX
ELECTRICAL SYSTEM
I drive for a living and yesterday I was driving while this happened 3 separate times. I was going 70 mph on the highway when my radio, usb ports blower motor and dash cluster power went out. I was terrified that my car would shut off while driving. Upon checking the car over, I noticed the battery mount was broken/missing pieces. The upper portion had become lose due to the broken parts and had stuck itself to my positive battery terminal. Lots of sparks when I tried to remove it. I finally got it broke loose using a piece of wood instead of my hands. Very scary.
NHTSA complaint #11644480 — an unverified report by a vehicle owner.
West Sacramento, CA
STRUCTURE:BODY
The entire exterior body clear coat is peeling off. This started about 1.5 years ago on the tailgate. It has now spread to the hood and the top of the vehicle. I called Toyota customer care, and they indicated this a known widespread problem with this vehicle make and model. So far, only the pearl white color has been recalled as the result of numerous consumer complaints. My vehicle color is nautical blue- Toyota indicated there has not been enough consumer complaints yet for this color for it to be recalled. Toyota suggested I log a complaint here in hopes it will result in a recall.
NHTSA complaint #11607303 — an unverified report by a vehicle owner.
Stgeorge, UTFire
SEATS
Picked up a Gal to go out on a date. Turned the vehicle on and got about 1 mile down the road when I started to smell , like a hot , burning electrical smoke . My Date , sitting in the passenger seat says Her seat is get warm , then says , it's getting really hot ! I looked at the seat warmer switch and noticed and said , weird , the switch isn't even on . Then the smoke became very apparent as we got onto the Freeway and we were compelled to pull over as the electrical components or wiring were on the verge of catching fire , where the Electic Seat switch is located .
NHTSA complaint #11573843 — an unverified report by a vehicle owner.
Stgeorge, UTFire
ELECTRICAL SYSTEM
Picked up a Gal to go out on a date. Turned the vehicle on and got about 1 mile down the road when I started to smell , like a hot , burning electrical smoke . My Date , sitting in the passenger seat says Her seat is get warm , then says , it's getting really hot ! I looked at the seat warmer switch and noticed and said , weird , the switch isn't even on . Then the smoke became very apparent as we got onto the Freeway and we were compelled to pull over as the electrical components or wiring were on the verge of catching fire , where the Electic Seat switch is located .
NHTSA complaint #11573843 — an unverified report by a vehicle owner.
Virginia Beach, VA
SUSPENSION
X-REAS sport enhancement system is failing in a vehicle (2016 Toyota 4 Runner) with 58,000 miles that has always been driven on city streets. Front struts and rear shock absorbers are both leaking and require replacement.
NHTSA complaint #11557202 — an unverified report by a vehicle owner.
Jacksonville, FL
SUSPENSION
The contact owns a 2016 Toyota 4Runner equipped with an Ironman 4x4 USA, Part: Pro Forge upper control arm. The contact received notification of NHTSA Campaign Number: 23E051000 (Suspension) however, the contact stated that after calling and leaving messages with the manufacturer regarding the recall, the contact had not received a call back. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Parts distribution disconnect.
NHTSA complaint #11545810 — an unverified report by a vehicle owner.
Mobile, AL
POWER TRAIN
This vehicle transmission is demonstrating transmission shuddering problems, We have returned this car three time for the same repair. The highly reputable transmission has cited direct purchases of this part from Toyota has constantly have quality issues with the torque converter, This problem was inspected and confirmed by dealer and independent service center. They both concluded the same diagnose, There were no warning messages. We fear travelling on interstate roads is hazardous.
NHTSA complaint #11534002 — an unverified report by a vehicle owner.
at 29,922 milesMims, FL
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota 4Runner. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a dealer where it was discovered that rodents had chewed through the soy-based wiring. The electrical wiring was replaced out of pocket; however, the failure had recurred twice. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 29,922.
NHTSA complaint #11514753 — an unverified report by a vehicle owner.
Boulder Creek, CA
SEAT BELTS
Passenger side back seat seatbelt broke under normal wear and tear.
NHTSA complaint #11506105 — an unverified report by a vehicle owner.
Chapel Hill, NC1 injured
AIR BAGS
- The Roll Over Side Curtain Airbags deployed and hit my head. Both sides deployed. - I was in 4Wheel Low Range. Driving with a group of trucks. The obstacle was a set of mud ruts. - All witnesses did not understand, nor have seen this happen. - Toyota sent me a report based on their review of the vehicle. They said the Roll Over sensors detected a roll-over event. They advised that it is a "predictive" system. That at some point in my driving through the mud ruts, the system thought I was rolling over... I was not anywhere near a roll-over. - I requested to know why the RSCAS button was removed. Toyota advised that it was governed by NHTSA to be removed from models produced after a certain year. - I do not want to have my vehicle repaired to "factory specifications" given the experience I had. Toyota could not negotiate that request on my behalf. This is my request to NHTSA.
NHTSA complaint #11470097 — an unverified report by a vehicle owner.