Owners have filed 403 complaints
about the 2011 Toyota RAV4 with NHTSA between 2011 and 2026.
The largest single group is the acceleration & cruise control.
Across this model's run it ranks 15 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 50
Against the median year of the Toyota RAV4. 50 means typical for this
model; 100 means roughly double.
Severity — 100
24.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 67
40% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1356.5%
Speedometer/Odometer
28.7%
Occupant Classification
28.7%
Cruise Control
28.7%
Front Passenger
14.3%
Automatic Emergency Braking
14.3%
Cybersecurity
14.3%
Underbody Shields
14.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
82.9%
1,000 – 9,999 miles
3613.2%
10,000 – 24,999 miles
4014.7%
25,000 – 49,999 miles
6222.7%
50,000 – 74,999 miles
5118.7%
75,000 – 99,999 miles
3613.2%
100,000 – 149,999 miles
3111.4%
150,000+ miles
93.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2011peak 22Jul 2026
NHTSA investigations into the 2011 Toyota RAV4
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EQ12002Opened 14 Feb 2012Closed 8 May 2012AIR BAGS:SIDE/WINDOW
Autoliv Air Bag Propellant Mixture
The summary for this investigation, labeled EQ12-002 Autoliv Closing Resume, can be found attached separately to this resume.This EQ is closed.
Recalls on the 2011 Toyota RAV4
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 201639821,722 units in Canada
Suspension
On certain vehicles, the rear wheel suspension link arms could separate. This could result in loss of vehicle control and cause a crash resulting in injury and/or damage to property. Correction: Dealers will replace both suspension link arms and encase them in epoxy to prevent future improper servicing. Note: This recall supersedes recall 2013327. As part of the previous recall, dealers were to inspect the suspension arms for corrosion, replace them depending on their condition, and encase them in epoxy. Only vehicles which did not receive replacement of both suspension arms through the previous recall will need to be repaired under this campaign.
Recall 2016075148,966 units in Canada
Seats And Restraints
On certain vehicles, in the event of a severe frontal collision, there is a possibility that the webbing of the seat belt in both second-row outboard seating positions could contact a portion of the metal seat cushion frame, become cut, and separate. If this occurs, the seat belt may not properly restrain the occupant, which could increase the risk of injury. Correction: Dealers will install plastic protectors on the seat cushion frame in both second-row outboard seating positions.
Recall 201540993,652 units in Canada
Structure
On certain vehicles equipped with a water channel located underneath the cowl louver at the base of the windshield and above the windshield wiper link assembly, due to stresses applied to the water channel during the manufacturing process, a section of the channel in some vehicles may become deformed and prevent water from draining properly. If water were to collect in the channel, it may drip onto the joint that connects the windshield wiper link and wiper motor. Over time, water dripping on this joint could result in corrosion and/or wear to the joint, which could result in the separation of the wiper link from the wiper motor crank arm. If separation were to occur, the windshield wipers could become inoperative, which could limit the driver’s visibility under certain operating conditions which may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the water channel, the wiper link and wiper motor crank arm with ones of an improved design.
Recall 2013327100,100 units in Canada
Suspension
On some vehicles, if the rear wheel alignment toe adjustment locking nuts are improperly tightened when an alignment is performed in the field, backlash may develop in the threaded portion of the suspension arm (shaft and turnbuckle), followed by the formation of rust. If this occurs, threads may wear, causing the arm to separate which could result in loss of vehicle control. Correction: Dealers will inspect the suspension arm threads for corrosion. If corrosion is found, the arm(s) will be replaced. If no corrosion is found, an epoxy sealer will be applied to the suspension arm to inhibit corrosion. Note: This recall supersedes recall 2012253. Vehicles that were repaired under the previous campaign will also need to be repaired under this campaign.
Recall 2012253100,100 units in Canada
Suspension
This recall was replaced by Transport Canada recall no. 2013-327. On some vehicles, if the rear wheel alignment toe adjustment locking nuts are improperly tightened when an alignment is performed in the field, backlash may develop in the threaded portion of the suspension arm (shaft and turnbuckle), followed by the formation of rust. If this occurs, threads may wear, causing the arm to separate which could result in loss of vehicle control. Correction: Dealers will inspect the arms and verify the tightening torque of the lock nuts, or replace the arms, as necessary.
Recall 201203092 units in Canada
Airbag
On certain vehicles, the side curtain airbag inflators may have been incorrectly manufactured and, as a result, one or both airbags may not deploy as intended. Failure of a side curtain airbag to deploy during a crash (where deployment is warranted), could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect and, if necessary, replace one or both side curtain airbag assemblies.
Reports where the owner recorded a crash, a fire, an injury or a death.
Wake Forest, NCFire
ELECTRICAL SYSTEM
I understand there is a recall on Rav4 starting fire from 2013. Our vehicle is a 2011 and started on fire in our driveway and is a total loss. May need to include other years.
NHTSA complaint #11615978 — an unverified report by a vehicle owner.
Wake Forest, NCFire
ENGINE
I understand there is a recall on Rav4 starting fire from 2013. Our vehicle is a 2011 and started on fire in our driveway and is a total loss. May need to include other years.
NHTSA complaint #11615978 — an unverified report by a vehicle owner.
Spokane, WACrash2 injured
AIR BAGS
Side curtain airbag failed to deploy in side-impact crash. Passenger suffered significant concussion and broken ribs.
NHTSA complaint #11552442 — an unverified report by a vehicle owner.
State College, PACrash
STEERING
To begin with, the 2011 Toyota Rav4 in question was a loaner provided to me by Fiore VW AUDI (1000 S. Logan Blvd in Hollidaysburg, PA 16648) at @ 10:45 AM on 9/16/23. My 2018 Toyota Sienna was being serviced at this location on 9/18/23 and they provided me the 2011 Rav4 in the meantime. The brakes failing, the steering wheel locking up, and the sudden acceleration of this 2011 Rav4 occurred later that afternoon @ 4 PM in a Sheetz parking lot at 3261 W. College Ave. State College, PA 16801. As I was turning left into an open parking space at the rear entrance of this Sheetz, I began to turn the steering wheel to the right, straighten out, and park properly in the parking space; I also began to press down on brake to stop the car. As I pressed down on the brake pedal, the brakes quickly locked up and became unresponsive. Simultaneously, the steering wheel locked up becoming unresponsive with the front wheels still slightly turned to the left. I was still coming out of my turn when this vehicle failure began. I quickly took my foot off the brake, then the car suddenly burst forward with an intense acceleration. I immediately put my foot back down on the brake, but the car still proceeded forward towards the building; moving slightly to the left due to the steering wheel still locked in place and unresponsive. I slowly rolled into a metal obstruction at the end of the parking space, hitting it at an angle. I had my seat belt on and no air bags were deployed. No injuries to me, but some cosmetic damage to the front of the Rav4. There were no warning lights or audible warnings prior to this vehicle failure. I didn't notice any warning lights or alarms during the failure. Prior to this incident everything seemed fine. After the incident, I drove the car home, drove it to my insurance agent on 9/18/23, and I drove it back to the dealer on 9/20/23. That was it. I would believe Sheetz has this complete incident recorded w/security cameras at that back entrance way.
NHTSA complaint #11546268 — an unverified report by a vehicle owner.
State College, PACrash
SERVICE BRAKES
To begin with, the 2011 Toyota Rav4 in question was a loaner provided to me by Fiore VW AUDI (1000 S. Logan Blvd in Hollidaysburg, PA 16648) at @ 10:45 AM on 9/16/23. My 2018 Toyota Sienna was being serviced at this location on 9/18/23 and they provided me the 2011 Rav4 in the meantime. The brakes failing, the steering wheel locking up, and the sudden acceleration of this 2011 Rav4 occurred later that afternoon @ 4 PM in a Sheetz parking lot at 3261 W. College Ave. State College, PA 16801. As I was turning left into an open parking space at the rear entrance of this Sheetz, I began to turn the steering wheel to the right, straighten out, and park properly in the parking space; I also began to press down on brake to stop the car. As I pressed down on the brake pedal, the brakes quickly locked up and became unresponsive. Simultaneously, the steering wheel locked up becoming unresponsive with the front wheels still slightly turned to the left. I was still coming out of my turn when this vehicle failure began. I quickly took my foot off the brake, then the car suddenly burst forward with an intense acceleration. I immediately put my foot back down on the brake, but the car still proceeded forward towards the building; moving slightly to the left due to the steering wheel still locked in place and unresponsive. I slowly rolled into a metal obstruction at the end of the parking space, hitting it at an angle. I had my seat belt on and no air bags were deployed. No injuries to me, but some cosmetic damage to the front of the Rav4. There were no warning lights or audible warnings prior to this vehicle failure. I didn't notice any warning lights or alarms during the failure. Prior to this incident everything seemed fine. After the incident, I drove the car home, drove it to my insurance agent on 9/18/23, and I drove it back to the dealer on 9/20/23. That was it. I would believe Sheetz has this complete incident recorded w/security cameras at that back entrance way.
NHTSA complaint #11546268 — an unverified report by a vehicle owner.
State College, PACrash
FUEL/PROPULSION SYSTEM
To begin with, the 2011 Toyota Rav4 in question was a loaner provided to me by Fiore VW AUDI (1000 S. Logan Blvd in Hollidaysburg, PA 16648) at @ 10:45 AM on 9/16/23. My 2018 Toyota Sienna was being serviced at this location on 9/18/23 and they provided me the 2011 Rav4 in the meantime. The brakes failing, the steering wheel locking up, and the sudden acceleration of this 2011 Rav4 occurred later that afternoon @ 4 PM in a Sheetz parking lot at 3261 W. College Ave. State College, PA 16801. As I was turning left into an open parking space at the rear entrance of this Sheetz, I began to turn the steering wheel to the right, straighten out, and park properly in the parking space; I also began to press down on brake to stop the car. As I pressed down on the brake pedal, the brakes quickly locked up and became unresponsive. Simultaneously, the steering wheel locked up becoming unresponsive with the front wheels still slightly turned to the left. I was still coming out of my turn when this vehicle failure began. I quickly took my foot off the brake, then the car suddenly burst forward with an intense acceleration. I immediately put my foot back down on the brake, but the car still proceeded forward towards the building; moving slightly to the left due to the steering wheel still locked in place and unresponsive. I slowly rolled into a metal obstruction at the end of the parking space, hitting it at an angle. I had my seat belt on and no air bags were deployed. No injuries to me, but some cosmetic damage to the front of the Rav4. There were no warning lights or audible warnings prior to this vehicle failure. I didn't notice any warning lights or alarms during the failure. Prior to this incident everything seemed fine. After the incident, I drove the car home, drove it to my insurance agent on 9/18/23, and I drove it back to the dealer on 9/20/23. That was it. I would believe Sheetz has this complete incident recorded w/security cameras at that back entrance way.
NHTSA complaint #11546268 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Wells, ME
AIR BAGS
Airbag light is on
NHTSA complaint #11750162 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2011 Toyota Rav4. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 89,000. It was later discovered upon checking the Carfax report that the mileage was 230,000.
NHTSA complaint #11730327 — an unverified report by a vehicle owner.
at 195,000 milesMachias, ME
SUSPENSION
The contact owns a 2011 Toyota Rav4. The contact stated that while driving at various speeds, there was an abnormal clunking sound coming from the rear end of the vehicle. The contact stated that the vehicle felt as if the rear suspension had failed. The vehicle was taken to a certified mechanic, who determined that the rear suspension arms were detaching from the subframe. The dealer was contacted and informed the contact that the vehicle was previously included in TSB: 0042-14, NHTSA ID Number: 10060729 (Suspension), and was repaired in 2013. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V596000 (Suspension), and the campaign had since expired in 2019; and the repair was not covered. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the campaign had expired. The failure mileage was approximately 195,000.
NHTSA complaint #11729000 — an unverified report by a vehicle owner.
at 135,000 milesCherry Valley, NY
VEHICLE SPEED CONTROL
The contact owns a 2011 Toyota Rav4. The contact stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle continued to accelerate unintendedly. The contact continuously depressed the brake pedal and shifted to neutral(N), and the vehicle responded as intended. The contact stated that the failure recurred while at a complete stop and while reversing from the driveway onto the roadway. The failure only occurred while the cruise control was activated but not set. The contact previously owned another 2011 Toyota Rav4 vehicle, which also experienced the failure. An independent mechanic informed the contact that the manufacturer had previously provided a remedy for the failure. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 135,000.
NHTSA complaint #11720240 — an unverified report by a vehicle owner.
at 135,000 milesCherry Valley, NY
VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2011 Toyota Rav4. The contact stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle continued to accelerate unintendedly. The contact continuously depressed the brake pedal and shifted to neutral(N), and the vehicle responded as intended. The contact stated that the failure recurred while at a complete stop and while reversing from the driveway onto the roadway. The failure only occurred while the cruise control was activated but not set. The contact previously owned another 2011 Toyota Rav4 vehicle, which also experienced the failure. An independent mechanic informed the contact that the manufacturer had previously provided a remedy for the failure. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 135,000.
NHTSA complaint #11720240 — an unverified report by a vehicle owner.
San Francisco, CA
STRUCTURE:BODY
I bought a pre-own car for my daughter in November 2022 from CARMAX in the City of Colma, California. The car is white color 2011 Toyota Rav4. In March 2025, my daughter started noticing the paint peeling off from the roof and driver side front panel. I found out that the paint issue is due to the defects from manufacturer when I visited paint shop to repair. I did researched online and found out Toyota had Customer Support Program until December 2022 for the issue. I contacted Toyota Corporate office but was told that CSP has ended and nothing they can do. Even though I am now aware that CSP has ended in December 2022, I found that it is unfair for the owner whose car just started exhibiting the issue after the program ended especially for the second owner like me who has never received any notice about the issue and bought the Toyota believing it will be a good investment. Can you please look into the issue and help for those owner like me who are unfairly left out? The attached picture shows the current condition of my car for your reference.
NHTSA complaint #11719150 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2011 Toyota Rav4. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 146,000. It was later discovered, upon checking with the local State Secretary, that the mileage was 190,000.
NHTSA complaint #11718831 — an unverified report by a vehicle owner.
Rindge, NH
STEERING
Electric power steering problem, steering wheel is very stiff and wont return to center ,car is very difficult to drive, I have read that nhtsa issued some safety recalls on 2011 toyota rav4 related to this mfg. defect in the circut board -ecu -electronic control unit in the electric power steering , I purchased this used car on 9/17/2025 .I am taking it to Toyota dealer 10/9/2025
NHTSA complaint #11691140 — an unverified report by a vehicle owner.
at 120,000 milesAnaheim, CA
SEAT BELTS
The contact's sister owns a 2011 Toyota Rav4. The contact stated while the vehicle was at the dealer for a service appointment, the dealer performed the recall repair of NHTSA Campaign Number: 16V096000(Seat Belts); however, after the recall repair, the seat belts became inoperable. The dealer was made aware of the failure and informed the contact that a diagnostic fee was required. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle back to the dealer. The failure mileage was 120,000.
NHTSA complaint #11677064 — an unverified report by a vehicle owner.
at 80,000 milesRocklin, CA
VEHICLE SPEED CONTROL
The contact owns a 2011 Toyota Rav4. The contact stated while reversing to park the vehicle, the vehicle unintendedly accelerated. The contact depressed the brake pedal, and the vehicle stopped. The contact stated that after turning off the vehicle and entering the residence, the vehicle independently restarted. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11669248 — an unverified report by a vehicle owner.
at 80,000 milesRocklin, CA
ELECTRICAL SYSTEM
The contact owns a 2011 Toyota Rav4. The contact stated while reversing to park the vehicle, the vehicle unintendedly accelerated. The contact depressed the brake pedal, and the vehicle stopped. The contact stated that after turning off the vehicle and entering the residence, the vehicle independently restarted. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11669248 — an unverified report by a vehicle owner.
Houston, TX
TIRES
235/55R 18 I took my car for a tire rotation at a tire shop. I was told that the right front tire was not good so I asked to be replace with another new tire I had, which was exactly the same Yokohama tire my car had on. When I drove off the shop the tire started making a weird loud noise so I drove back to the shop. They switch the tire to the rear and there I noticed that was a different tire, not the new tire I have provided them. I asked the guys where my tire was and why they had switched it with an old-use worn tire. They denied doing so and refused to give me back my tire. Besides putting a used-worn out tire, the tire also has a different speed rate than the rest of my tires. Since it is raining in Houston and having different speed tires is itself dangerous, I found this improper and in disregard of putting my safety in danger. My tire was a Yokohama Brand; The shop switched it to a worn-used Dimax brand with a different speed.
NHTSA complaint #11651391 — an unverified report by a vehicle owner.
Huntington Park, CA
ENGINE
A lot oil consumption from oil change to 1000 miles 4 quarts of oil consumption no warning light until car stops I’m been charging oil every 4 k miles now I have to check oil every day is been almost 4years with this problem
NHTSA complaint #11628893 — an unverified report by a vehicle owner.
Wake Forest, NCFire
ELECTRICAL SYSTEM
I understand there is a recall on Rav4 starting fire from 2013. Our vehicle is a 2011 and started on fire in our driveway and is a total loss. May need to include other years.
NHTSA complaint #11615978 — an unverified report by a vehicle owner.
Wake Forest, NCFire
ENGINE
I understand there is a recall on Rav4 starting fire from 2013. Our vehicle is a 2011 and started on fire in our driveway and is a total loss. May need to include other years.
NHTSA complaint #11615978 — an unverified report by a vehicle owner.
Cincinnati, OH
ENGINE
After pressing the accelerator pedal, I released the pressure on the pedal because of traffic and the accelerator continued to accelerate. had to hold the brake pedal down and then shifted to Park and shutoff engine. When restarted the car operate normally. This has happened in the past and is very scary and unsafe. My internet research on problem shows that there have been two problems associated with this occurrence. One, accelerator trapped by floor mats and the second was because the accelerator pedal could "stick". The floor mats are secured by manufacture securing systems so it must be the in the sticking pedal. I am contacting Toyota but not optimistic...is there anything the NHTA can do for Toyota at least checking my car for a sticking accelerator pedal sticking. Finally, has there been any other reports of this happening?
NHTSA complaint #11596966 — an unverified report by a vehicle owner.
Cincinnati, OH
FUEL/PROPULSION SYSTEM
After pressing the accelerator pedal, I released the pressure on the pedal because of traffic and the accelerator continued to accelerate. had to hold the brake pedal down and then shifted to Park and shutoff engine. When restarted the car operate normally. This has happened in the past and is very scary and unsafe. My internet research on problem shows that there have been two problems associated with this occurrence. One, accelerator trapped by floor mats and the second was because the accelerator pedal could "stick". The floor mats are secured by manufacture securing systems so it must be the in the sticking pedal. I am contacting Toyota but not optimistic...is there anything the NHTA can do for Toyota at least checking my car for a sticking accelerator pedal sticking. Finally, has there been any other reports of this happening?
NHTSA complaint #11596966 — an unverified report by a vehicle owner.
Laredo, TX
UNKNOWN OR OTHER
Everything working
NHTSA complaint #11589449 — an unverified report by a vehicle owner.
Winchendon, MA
AIR BAGS
I bought my RAV4 in May 2018, and it currently has just under 100,000 miles. My local mechanic says he "was kneeling on the driver's seat while reinstalling the center console after replacing the e-brake cable, when the side curtain air bags deployed!" He is frantic as this has never happened before, and his shop insurance won't cover the replacement costs. I know that insurance companies tend to "total" cars after air bags have deployed. Have you ever heard of such an incident with the recalled 2011 RAV4 air bags?
NHTSA complaint #11574877 — an unverified report by a vehicle owner.
Trenton, TX
SEAT BELTS
Unknown
NHTSA complaint #11573606 — an unverified report by a vehicle owner.
Trenton, TX
VISIBILITY/WIPER
Unknown
NHTSA complaint #11573606 — an unverified report by a vehicle owner.
at 193,751 milesBrooklyn, NY
VEHICLE SPEED CONTROL
The contact owns a 2011 Toyota Rav4. The contact stated while stopped at a red light with the brake pedal depressed, the vehicle accelerated and rolled forward. The contact quickly put the vehicle in park and was able to pull over down the road. The contact stated that while pulling over and then shifting from park to drive with the brake pedal depressed, the vehicle accelerated, and the contact quickly shifted back into park. There were no warning lights illuminated. The vehicle was left in front of an independent mechanic shop. The independent mechanic diagnosed that the canister purge valve needed to be replaced and the throttle body needed servicing. The vehicle was repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 193,751.
NHTSA complaint #11567309 — an unverified report by a vehicle owner.
at 193,751 milesBrooklyn, NY
ENGINE
The contact owns a 2011 Toyota Rav4. The contact stated while stopped at a red light with the brake pedal depressed, the vehicle accelerated and rolled forward. The contact quickly put the vehicle in park and was able to pull over down the road. The contact stated that while pulling over and then shifting from park to drive with the brake pedal depressed, the vehicle accelerated, and the contact quickly shifted back into park. There were no warning lights illuminated. The vehicle was left in front of an independent mechanic shop. The independent mechanic diagnosed that the canister purge valve needed to be replaced and the throttle body needed servicing. The vehicle was repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 193,751.
NHTSA complaint #11567309 — an unverified report by a vehicle owner.
at 111,000 milesNoblesville, IN
POWER TRAIN
The contact owns a 2011 Toyota Rav4. The contact stated while driving at slow speeds, there was a loud banging sound coming from the rear of the vehicle. Upon inspection, it was discovered that the subframe was severely rusted and the rear differential fluid was leaking from the vehicle. The cause of the failures was not yet determined. The manufacturer was notified of the failures, but no assistance was offered. The local dealer was not contacted. The failure mileage was 111,000.
NHTSA complaint #11560927 — an unverified report by a vehicle owner.
at 111,000 milesNoblesville, IN
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2011 Toyota Rav4. The contact stated while driving at slow speeds, there was a loud banging sound coming from the rear of the vehicle. Upon inspection, it was discovered that the subframe was severely rusted and the rear differential fluid was leaking from the vehicle. The cause of the failures was not yet determined. The manufacturer was notified of the failures, but no assistance was offered. The local dealer was not contacted. The failure mileage was 111,000.
NHTSA complaint #11560927 — an unverified report by a vehicle owner.