FaultScore

FaultScore report

2025 Toyota RAV4 problems

Owners have filed 114 complaints about the 2025 Toyota RAV4 with NHTSA between 2025 and 2026. The largest single group is the other & unspecified. Across this model's run it ranks 21 of 30 worst.

C

FaultScore 57/100

Higher is worse. Measured against the other years of the Toyota RAV4.

How this is worked out

The numbers

114

Complaints

15

Crashes reported

0

Fires reported

8

Injuries reported

4,250 mi

Median mileage at failure

Half of reported failures happened before this

100%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 14 vs 50 Severity 100 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 14
Against the median year of the Toyota RAV4. 50 means typical for this model; 100 means roughly double.
Severity — 100
20.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
100% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2025 compares with every other Toyota RAV4

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2025 Toyota RAV4

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

1 crashes, 0 fires

5 crashes, 0 fires · median 30 mi

Median failure at 4,250 miles

2 crashes, 0 fires

Median failure at 6,697 miles

Acceleration & Cruise Control 6 5.3%

2 crashes, 0 fires

Body & Structure 6 5.3%
Brakes 6 5.3%

2 crashes, 0 fires

Transmission & Drivetrain 6 5.3%

1 crashes, 0 fires

Tires 5 4.4%

Median failure at 7,000 miles

Fuel & Propulsion 4 3.5%
Steering 4 3.5%

1 crashes, 0 fires

Lights 3 2.6%
Wheels 2 1.8%
Airbags 1 0.9%

1 crashes, 0 fires

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Warnings 6 26.1%
Body 6 26.1%
Camera 3 13.0%
Sidewall 3 13.0%
Automatic Emergency Braking 2 8.7%
Warnings 1 4.3%
Assist 1 4.3%
Condensor/Evaporator 1 4.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 37.5%
1,000 – 9,999 miles 3 37.5%
10,000 – 24,999 miles 1 12.5%
25,000 – 49,999 miles 1 12.5%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2025 Toyota RAV4 SUV AWD
15.5% risk
2025 Toyota RAV4 SUV FWD
15.5% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2025 peak 15 Aug 2026

Recalls on the 2025 Toyota RAV4

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

26V256000

SEATS:CRITICAL FASTENERS

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 RAV 4 vehicles. The front seat brackets for the seat rails may be welded improperly.

Risk: Improperly welded seat brackets can prevent the seat from adequately restraining an occupant during a crash, increasing the risk of injury.

25V744000

BACK OVER PREVENTION:DISPLAY FUNCTION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

25V595000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026201 22 units in Canada

Seats And Restraints

Issue: On certain vehicles, the brackets that secure the driver and front passenger seats may not have been welded properly. As a result, the seat(s) could move in a crash. Safety Risk: A seat that moves in a crash could increase the risk of injury. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, repair the welds.

Recall 2025594 99,178 units in Canada

Visual System

Issue: Under certain conditions, a software problem could cause the rearview camera image to freeze or not to display. If this happens, the rearview image may not display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Note: This recall only affects certain vehicles equipped with a panoramic view monitor system. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: The company will notify owners in writing and advise you to take your vehicle to a dealership to update the parking assist ECU software.

Recall 2025469 70,480 units in Canada

Visual System

Issue: On certain vehicles, a software problem could cause the combination meter in the instrument panel not to display when the vehicle is started. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, warning lights and malfunction tell-tales. Note: This recall only affects vehicles equipped with a 12.3-inch display. Safety Risk: Warnings, tell-tales and gauges that don't display could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to update the combination meter software. Alternatively, certain eligible vehicles will be sent a wireless over-the-air software update, which you can install yourself. For certain vehicles, the dealer will also inspect and, if necessary, replace the combination meter.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Trujillo Alto, PR Crash

VEHICLE SPEED CONTROL

COMPONENT: Electronic Throttle Control System (ETCS) / accelerator pedal. Vehicle is available for inspection at Autocentro Toyota, San Juan, PR, where it has been retained since 2/28/2026. INCIDENT: On 2/28/2026 at 7:45 AM, while entering a private driveway at under 5 MPH to park, my 2025 Toyota RAV4 Hybrid SE (VIN [XXX] , 3,164 miles) suddenly and involuntarily accelerated without driver input. I categorically affirm I did NOT press the accelerator. The vehicle struck a metal gate, causing frontal damage. Airbags did not deploy. OEM floor mat was properly secured; no aftermarket parts installed. SAFETY RISK: Sudden unintended acceleration at low-speed parking maneuver. Had a pedestrian, child, or another vehicle been in the path, this would have caused serious injury or death. The defect is unpredictable and the driver cannot anticipate or override it. INSPECTION: Vehicle inspected 3/20/2026 by Engineering Analysis Associates (EAA), a firm contracted and paid by Toyota — NOT independent. EAA downloaded electronic data and concluded the accelerator was pressed 1 second before impact. I dispute this finding: I did not press the pedal. No independent inspection has been allowed. Full EAA report was never provided to me. On 4/23/2026, Toyota Motor North America (Ms. Delve L., Legal Claims Administrator) declined assistance based solely on EAA's data. WARNING SIGNS: UNKNOWN. No warning lamps, messages, or prior symptoms appeared before the incident. The vehicle had functioned normally since purchase on 4/25/2025. ADDITIONAL: Vehicle retained by dealer 73+ days without repair or substitute vehicle. Consumer complaint filed with Puerto Rico DACO (Case XXX). Similar unintended acceleration incidents reported in 2024 RAV4 Hybrid and Prime models in NHTSA database. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11737474 — an unverified report by a vehicle owner.

Staunton, VA Crash

POWER TRAIN

2025 Toyota RAV4 XLE 4 door utility 2.5L 4 Cyl Gas A AWD unexpected sudden acceleration My safety as well as other vehicles and occupants as could have been at risk. National Transportation Safety Boaed has confirmed 57 cpmplaints of same issue. Vehicle determined total loss by insurance inspector, Va State Police. No warning lamps, messages, or other symptoms proir to the problem.

NHTSA complaint #11736858 — an unverified report by a vehicle owner.

Staunton, VA Crash

FORWARD COLLISION AVOIDANCE: WARNINGS

2025 Toyota RAV4 XLE 4 door utility 2.5L 4 Cyl Gas A AWD unexpected sudden acceleration My safety as well as other vehicles and occupants as could have been at risk. National Transportation Safety Boaed has confirmed 57 cpmplaints of same issue. Vehicle determined total loss by insurance inspector, Va State Police. No warning lamps, messages, or other symptoms proir to the problem.

NHTSA complaint #11736858 — an unverified report by a vehicle owner.

Staunton, VA Crash

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

2025 Toyota RAV4 XLE 4 door utility 2.5L 4 Cyl Gas A AWD unexpected sudden acceleration My safety as well as other vehicles and occupants as could have been at risk. National Transportation Safety Boaed has confirmed 57 cpmplaints of same issue. Vehicle determined total loss by insurance inspector, Va State Police. No warning lamps, messages, or other symptoms proir to the problem.

NHTSA complaint #11736858 — an unverified report by a vehicle owner.

Seattle, WA Crash 4 injured

VEHICLE SPEED CONTROL

We were on a funeral procession when suddenly the car accelerated at a very high speed and hit the end of guard rail head on. My wife on the passenger side and two people at the back were all taken to the emergency room. I got pinned on the steering column and taken out via the roof. I had severe abrasions on both legs, wife has 3 broken ribs,the 2 passengers suffered whiplash and complains of chest pains. Car was purchased 11/3/2025 and I took it for a recall fix about a month ago at Burien Toyota dealership where we bought it. Incident # 2026-55959 Seattle police. At present our car insurance is investigating and our claim # is 082 0356939 Allstate.

NHTSA complaint #11721892 — an unverified report by a vehicle owner.

Seattle, WA Crash 4 injured

ENGINE

We were on a funeral procession when suddenly the car accelerated at a very high speed and hit the end of guard rail head on. My wife on the passenger side and two people at the back were all taken to the emergency room. I got pinned on the steering column and taken out via the roof. I had severe abrasions on both legs, wife has 3 broken ribs,the 2 passengers suffered whiplash and complains of chest pains. Car was purchased 11/3/2025 and I took it for a recall fix about a month ago at Burien Toyota dealership where we bought it. Incident # 2026-55959 Seattle police. At present our car insurance is investigating and our claim # is 082 0356939 Allstate.

NHTSA complaint #11721892 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Tarentum, PA

UNKNOWN OR OTHER

I was driving on a 4 lane highway heading north bound in the right hand lane with my sister in the passenger seat both wearing seat belts traveling at approximately 55-60 miles per hour. Traffic was light. At the time of the incident other cars were at least 1/2 mile in front of me with no car close behind me and no one passing me. There were also no overpasses at the time of the incident. I heard what sounded as a large and loud explosion. The car continued to drive just fine but within minutes I realized the panoramic sunroof roof exploded. My exit was approximately 1 mile from the incident and I live 1/2 mile from that exit so I continued driving to my driveway. I continued hearing what sounded like ice cubes cracking after being placed in a warm liquid. The window was completely shattered and all the frame was out of the window laying on the top of my car. I made calls to my insurance, Toyota corporate in [XXX], my specific car dealer where I purchased and service my vehicle and XXX. The incident happened on Wednesday XXX at 1:15pm. Photos were sent to Toyota corporate. The car was towed that day to my dealer and was inspected Thursday XXX by my insurance adjuster. It is currently being inspected by my Toyota dealer. I’m currently waiting for a call from my car dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11756950 — an unverified report by a vehicle owner.

Batavia, IL

EXTERIOR LIGHTING

This is not about my car. It is about other cars. I have seen multiple SUVs traveling on the highway with their front lights on, but no rear lights. This happened the other day when it was dark and with heavy rain. This is a safety issue. A Gemini AI search says this is a problem with many new cars. It is a switch setting error. You need to correct this situation before someone gets rear ended. There should be no switch setting that allows driving with front but no back lights, or at least there should be a warning light on the dash board.

NHTSA complaint #11756736 — an unverified report by a vehicle owner.

Greenville, SC

UNKNOWN OR OTHER

While driving with apple carplay and maps displayed for directions, Toyota's Experience Drive Connect screen appears on display. The only way to get back to navigation is to pull over shut the car off, or reboot the display by holding the volume button in. It's a safety issue— a driver distraction The owner is held captive with the advertising until they buy a subscription, over and over again

NHTSA complaint #11755990 — an unverified report by a vehicle owner.

Welches, OR

VISIBILITY/WIPER

Driving at 70mph on the freeway when the rear windshield blew out. Seemingly for no reason. Didn't sound like anything hit the windshield, just the pop of the glass. Seems like a defective windshield.

NHTSA complaint #11755096 — an unverified report by a vehicle owner.

Silver Spring, MD

ENGINE

On July 31, 2026, while traveling approximately 55 mph on a Maryland highway, my 2025 Toyota RAV4 unexpectedly lost power and shut off while in motion. There was no check-engine warning before the failure. The vehicle became disabled in a travel lane. Police responded, and the lane had to be closed because the vehicle could not be safely moved. There was no crash, fire, or injury. The vehicle was taken to an authorized Toyota dealership. The dealer documented that it had “shut off mid drive,” reported finding no codes in the engine ECU, and performed service campaign 26TC03 concerning an incorrect mass airflow sensor reading. The dealer replaced a radiator air guide and stated that the vehicle should return for further diagnosis if it stalled again. On August 2, only approximately 36 miles after that service, the vehicle failed to restart at approximately 40,529 miles and required a jump. LTA and pre-collision system malfunction warnings appeared. The pre-collision warning returned while the vehicle was moving, and the Toyota connected app also recorded the malfunction. The vehicle was then towed back to the dealership and is available for inspection. The cause remains unknown. The concern involves an intermittent engine shutdown/no-start condition, a possible 12-volt electrical or charging-system failure, and the loss of forward-collision and lane-assistance functions. The dealer’s prior multipoint inspection marked the battery as acceptable, but no actual CCA battery-test result was documented.

NHTSA complaint #11754305 — an unverified report by a vehicle owner.

Silver Spring, MD

FORWARD COLLISION AVOIDANCE: WARNINGS

On July 31, 2026, while traveling approximately 55 mph on a Maryland highway, my 2025 Toyota RAV4 unexpectedly lost power and shut off while in motion. There was no check-engine warning before the failure. The vehicle became disabled in a travel lane. Police responded, and the lane had to be closed because the vehicle could not be safely moved. There was no crash, fire, or injury. The vehicle was taken to an authorized Toyota dealership. The dealer documented that it had “shut off mid drive,” reported finding no codes in the engine ECU, and performed service campaign 26TC03 concerning an incorrect mass airflow sensor reading. The dealer replaced a radiator air guide and stated that the vehicle should return for further diagnosis if it stalled again. On August 2, only approximately 36 miles after that service, the vehicle failed to restart at approximately 40,529 miles and required a jump. LTA and pre-collision system malfunction warnings appeared. The pre-collision warning returned while the vehicle was moving, and the Toyota connected app also recorded the malfunction. The vehicle was then towed back to the dealership and is available for inspection. The cause remains unknown. The concern involves an intermittent engine shutdown/no-start condition, a possible 12-volt electrical or charging-system failure, and the loss of forward-collision and lane-assistance functions. The dealer’s prior multipoint inspection marked the battery as acceptable, but no actual CCA battery-test result was documented.

NHTSA complaint #11754305 — an unverified report by a vehicle owner.

Silver Spring, MD

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On July 31, 2026, while traveling approximately 55 mph on a Maryland highway, my 2025 Toyota RAV4 unexpectedly lost power and shut off while in motion. There was no check-engine warning before the failure. The vehicle became disabled in a travel lane. Police responded, and the lane had to be closed because the vehicle could not be safely moved. There was no crash, fire, or injury. The vehicle was taken to an authorized Toyota dealership. The dealer documented that it had “shut off mid drive,” reported finding no codes in the engine ECU, and performed service campaign 26TC03 concerning an incorrect mass airflow sensor reading. The dealer replaced a radiator air guide and stated that the vehicle should return for further diagnosis if it stalled again. On August 2, only approximately 36 miles after that service, the vehicle failed to restart at approximately 40,529 miles and required a jump. LTA and pre-collision system malfunction warnings appeared. The pre-collision warning returned while the vehicle was moving, and the Toyota connected app also recorded the malfunction. The vehicle was then towed back to the dealership and is available for inspection. The cause remains unknown. The concern involves an intermittent engine shutdown/no-start condition, a possible 12-volt electrical or charging-system failure, and the loss of forward-collision and lane-assistance functions. The dealer’s prior multipoint inspection marked the battery as acceptable, but no actual CCA battery-test result was documented.

NHTSA complaint #11754305 — an unverified report by a vehicle owner.

Savannah, NY

ELECTRICAL SYSTEM

Drove home vehicle under 20,000 miles 2025, got to drove way parked and car stalled shaking amd stated steering power low, and shut off. Tried to re start it and did the same thing stalled shook amd shut off with the same warning. No previous issues

NHTSA complaint #11753616 — an unverified report by a vehicle owner.

Savannah, NY

ENGINE

Drove home vehicle under 20,000 miles 2025, got to drove way parked and car stalled shaking amd stated steering power low, and shut off. Tried to re start it and did the same thing stalled shook amd shut off with the same warning. No previous issues

NHTSA complaint #11753616 — an unverified report by a vehicle owner.

Greenville, SC

UNKNOWN OR OTHER

While driving using Apple Carplay with maps loaded, the multimedia screen switches to Toyota's Experience Drive Connect. The only way to get directions back up is to reboot the Multimedia screen by holding down the power switch, which takes a long time while trying to navigate. I called Toyota Connected Services and was informed that they are aware of the problem, but there is nothing they can do unless I pay for services I don't want or need. this has been happening since we purchased the car new 12/31/2026

NHTSA complaint #11752060 — an unverified report by a vehicle owner.

at 556 miles San Marcos, TX

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR

The contact owns a 2025 Toyota Rav4. The contact stated that while driving the vehicle at an undisclosed speed and activating the A/C, there was hot air coming from the vents. The dealer was contacted, and the contact was informed that the A/C condenser was damaged by an object, causing a refrigerant leak. The contact stated that the vehicle was sold with the pre-existing failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 556.

NHTSA complaint #11752158 — an unverified report by a vehicle owner.

Henrico, VA

UNKNOWN OR OTHER

Navigation system does not place the car in the correct location. The location will shift and "float" while trying to navigate. Toyota has acknowledged that the navigation failure is due to a firmware issue with no current available solution or repair. We have tried working with the dealer with repeated visits, a certified letter and arbitration with NCDS.

NHTSA complaint #11749804 — an unverified report by a vehicle owner.

La Jolla, CA

VEHICLE SPEED CONTROL

Sudden self-acceleration by new RAV4 hybrid with less than 1000 miles on it. I made a hard left at low speed onto an uphill residential street. Saw a car backing down the street 1/2 block ahead so I took my foot off accelerator to slow down. Instead, car self-accelerated while my foot was not pressing any pedal, and shot uphill and over a speed bump, throwing the car off course toward parked cars. I stepped hard on brake, and assisted braking probably also kicked in. Car slammed to a stop. No damage or injuries. I took the car to Toyota dealer service immediately to report and address self-acceleration. Was told Vehicle Control History confirmed an event but not its nature or cause; didn’t find problem. Dealer claimed they reported incident to Toyota national center as UA (Unintended Acceleration), as we requested. Returned the car to me without repair or further diagnostic steps. There was never any follow up by Toyota, local or national. One year later, a similar self-acceleration by this car after a hard left turn at low speed caused life-threatening event and damage. I was told then that Toyota corporate had no record of first UA incident. The 2nd incident is reported separately on this site. I have now realized it’s important to report each incident.

NHTSA complaint #11748090 — an unverified report by a vehicle owner.

Cannon Falls, MN

TIRES:SIDEWALL

Properly inflated at all times "Firestone Destination LE2 225/65R17" tire ruptured suddenly! There is a 1" radial slit in the sidewall near the beginning of the tread line.

NHTSA complaint #11745582 — an unverified report by a vehicle owner.

La Mirada, CA

UNKNOWN OR OTHER

As i was driving to work my sunroof shattered out of nowhere, there was no provocation. There was a big pop and then there were noises coming from the roof. When i checked I saw the sunroof had shattered into tine pieces. Toyota does not want to take responsability into this incident.

NHTSA complaint #11745366 — an unverified report by a vehicle owner.

Chantilly, VA

POWER TRAIN

UNKNOWN - On XXX, at just 7,741 miles, my 2025 Toyota RAV4 XLE Premium AWD (VIN: [XXX]) suffered a catastrophic and life-threatening complete mechanical and hydraulic transmission failure. The vehicle completely lost forward propulsion when placed in Drive mode, rendering it entirely immobile. When placed in Reverse gear, the transmission violently over-pressurized, causing the vehicle to suddenly surge and jump uncontrollably. Simultaneously, the dashboard displayed 6 critical safety system failures: 1. Check Engine — electronic control malfunction 2. Vehicle Stability Control System (VSC/TRAC) malfunction 3. Secondary Collision Brake System malfunction 4. Pre-Collision System malfunction 5. Parking Brake System malfunction 6. Advanced Ultrasonic Detecting and Ranging System malfunction Ourisman Toyota Chantilly (RO# XXX) has confirmed complete transmission failure. Fault codes found: P28167F — Pressure Control Solenoid H Actuator Stuck Off, P08BA7F — Pressure Control Solenoid L Actuator Stuck Off. Estimated repair cost: $11,347.42. While this failure fortunately occurred on a local road, had it occurred while merging onto I-66 or I-95 at highway speeds, it would have inevitably caused a catastrophic high-speed collision. This represents an extreme manufacturing defect and life-threatening safety hazard. Toyota Corporate Cases opened: #XXX (original case) and #XXX (full replacement request). I am requesting full vehicle replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11744255 — an unverified report by a vehicle owner.

Chantilly, VA

ELECTRICAL SYSTEM

UNKNOWN - On XXX, at just 7,741 miles, my 2025 Toyota RAV4 XLE Premium AWD (VIN: [XXX]) suffered a catastrophic and life-threatening complete mechanical and hydraulic transmission failure. The vehicle completely lost forward propulsion when placed in Drive mode, rendering it entirely immobile. When placed in Reverse gear, the transmission violently over-pressurized, causing the vehicle to suddenly surge and jump uncontrollably. Simultaneously, the dashboard displayed 6 critical safety system failures: 1. Check Engine — electronic control malfunction 2. Vehicle Stability Control System (VSC/TRAC) malfunction 3. Secondary Collision Brake System malfunction 4. Pre-Collision System malfunction 5. Parking Brake System malfunction 6. Advanced Ultrasonic Detecting and Ranging System malfunction Ourisman Toyota Chantilly (RO# XXX) has confirmed complete transmission failure. Fault codes found: P28167F — Pressure Control Solenoid H Actuator Stuck Off, P08BA7F — Pressure Control Solenoid L Actuator Stuck Off. Estimated repair cost: $11,347.42. While this failure fortunately occurred on a local road, had it occurred while merging onto I-66 or I-95 at highway speeds, it would have inevitably caused a catastrophic high-speed collision. This represents an extreme manufacturing defect and life-threatening safety hazard. Toyota Corporate Cases opened: #XXX (original case) and #XXX (full replacement request). I am requesting full vehicle replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11744255 — an unverified report by a vehicle owner.

Chantilly, VA

ENGINE

UNKNOWN - On XXX, at just 7,741 miles, my 2025 Toyota RAV4 XLE Premium AWD (VIN: [XXX]) suffered a catastrophic and life-threatening complete mechanical and hydraulic transmission failure. The vehicle completely lost forward propulsion when placed in Drive mode, rendering it entirely immobile. When placed in Reverse gear, the transmission violently over-pressurized, causing the vehicle to suddenly surge and jump uncontrollably. Simultaneously, the dashboard displayed 6 critical safety system failures: 1. Check Engine — electronic control malfunction 2. Vehicle Stability Control System (VSC/TRAC) malfunction 3. Secondary Collision Brake System malfunction 4. Pre-Collision System malfunction 5. Parking Brake System malfunction 6. Advanced Ultrasonic Detecting and Ranging System malfunction Ourisman Toyota Chantilly (RO# XXX) has confirmed complete transmission failure. Fault codes found: P28167F — Pressure Control Solenoid H Actuator Stuck Off, P08BA7F — Pressure Control Solenoid L Actuator Stuck Off. Estimated repair cost: $11,347.42. While this failure fortunately occurred on a local road, had it occurred while merging onto I-66 or I-95 at highway speeds, it would have inevitably caused a catastrophic high-speed collision. This represents an extreme manufacturing defect and life-threatening safety hazard. Toyota Corporate Cases opened: #XXX (original case) and #XXX (full replacement request). I am requesting full vehicle replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11744255 — an unverified report by a vehicle owner.

at 12,838 miles Macomb, MI

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2025 Toyota RAV4. The contact stated that while driving under normal conditions, the contact heard an abnormally loud, violent, and shattering sound. The contact then noticed that the moonroof glass panel had exploded without impact, causing shattered glass to fall inside the cabin. A police report was filed. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 12,838.

NHTSA complaint #11743586 — an unverified report by a vehicle owner.

Hood River, OR

WHEELS

I purchased this car used in December 2025 with 10k miles on it. After 15k mileage, the rear tires were bald and I had to buy new tires. I then took it back to the dealer and had to pay to get an allignment, as I was concerned that is what was causing the tires to go bald so fast. That was less than 2 months ago and now I'm in getting the 20k service appointment and the rear allignment is now off way more than when I paid to get it checked. Apparently the rear wheels cannot be adjusted? The right rear is way off and this is for sure causing uneven wear on my tires. It is for sure an issue and should not be, in that the car is new. It is obvious it is a fault in design and for sure can cause major safety issues, let alone burn my money up in needing new tires every less than a year.

NHTSA complaint #11743189 — an unverified report by a vehicle owner.

La Jolla, CA

VEHICLE SPEED CONTROL

2 incidents of Sudden Unintended Acceleration. No warning lights etc in either. Car damaged but available for inspection. Now encountering difficulties initating Toyota investigation. 1st incident (4/18/25; mileage 967) occurred after a hard left turn. After turn onto uphill street, I took my foot from accelerator to slow and maintain distance from a car backing down hill ahead. Instead, car self-accelerated and shot uphill, over speed bump with increasing speed. Did not respond to braking until it was close to hitting a parked car. Stopped with a slam; probably brake assistance engaged. No damage or injury, but I was shaken. Took car immediately to Toyota dealer to inspect. Was told RoB confirmed an event but not its nature or cause; identified nothing wrong. They hypothesized cruise control might have been triggered accidentally (no evidence, not plausible). Claimed they submitted report to Toyota national center. After 2nd incident, Toyota national said they had no record of 1st event. Their standard safety inspection protocols were not followed. Returned car to me without repair or follow up. 2nd incident ensued. 2nd self-acceleration event (2026) also occurred after hard left turn to make U turn at low speed, braking while completing turn. When I took my foot off brake, before I could press it on accelerator, car shot diagonally across street. Jumped curb and traveled at considerable speed 100' up landscaped slope. Destroyed 6 large shrubs and 3 trees 9' tall. Did not stop despite constant driver braking. Forward collision prevention system did not engage to prevent uprooting trees. Car stopped only after I turned steering wheel sharply to left to avoid hitting a full-size tree trunk. Then car responded to braking, acceleration ended, car stopped next to tree without impact. Terrifying life-threatening event but only damaged landscape and car. Police came, assessed incident, determined not a police matter, did not file police report.

NHTSA complaint #11742513 — an unverified report by a vehicle owner.

La Jolla, CA

FORWARD COLLISION AVOIDANCE: WARNINGS

2 incidents of Sudden Unintended Acceleration. No warning lights etc in either. Car damaged but available for inspection. Now encountering difficulties initating Toyota investigation. 1st incident (4/18/25; mileage 967) occurred after a hard left turn. After turn onto uphill street, I took my foot from accelerator to slow and maintain distance from a car backing down hill ahead. Instead, car self-accelerated and shot uphill, over speed bump with increasing speed. Did not respond to braking until it was close to hitting a parked car. Stopped with a slam; probably brake assistance engaged. No damage or injury, but I was shaken. Took car immediately to Toyota dealer to inspect. Was told RoB confirmed an event but not its nature or cause; identified nothing wrong. They hypothesized cruise control might have been triggered accidentally (no evidence, not plausible). Claimed they submitted report to Toyota national center. After 2nd incident, Toyota national said they had no record of 1st event. Their standard safety inspection protocols were not followed. Returned car to me without repair or follow up. 2nd incident ensued. 2nd self-acceleration event (2026) also occurred after hard left turn to make U turn at low speed, braking while completing turn. When I took my foot off brake, before I could press it on accelerator, car shot diagonally across street. Jumped curb and traveled at considerable speed 100' up landscaped slope. Destroyed 6 large shrubs and 3 trees 9' tall. Did not stop despite constant driver braking. Forward collision prevention system did not engage to prevent uprooting trees. Car stopped only after I turned steering wheel sharply to left to avoid hitting a full-size tree trunk. Then car responded to braking, acceleration ended, car stopped next to tree without impact. Terrifying life-threatening event but only damaged landscape and car. Police came, assessed incident, determined not a police matter, did not file police report.

NHTSA complaint #11742513 — an unverified report by a vehicle owner.

Summerville, SC

SERVICE BRAKES

The brakes have been overly sensitive... but then, without warning, braking power is completely lost. This has happened on 2 separate occasions... the pedal goes all the way to the floor and provides ZERO braking power. We can no longer trust this car on the road. Toyota sent someone to inspect the vehicle and they claim that they have found no problems or issues and that they have not been able to reproduce the problem. There were no warning lamps or message; there were no prior symptoms, other than the brakes were overly sensitive. These symptoms occurred immediately after purchasing the car. Toyota refuses to purchased the car back from us, and now we are stuck with a very dangerous vehicle. Interestingly, I have found others talking about EXACTLY the same symptoms on other Toyota Rav4 vehicles.

NHTSA complaint #11742361 — an unverified report by a vehicle owner.

Acworth, GA

SERVICE BRAKES

My daughter reported an incident that occurred on XXX while driving this vehicle. As she drove, it slammed on the brakes (without any input from her) causing her to skid. The vehicle brought itself to a stop and the engine turned off. She reported that there were no vehicles or other object close to the front of her vehicle. The incident did not cause a crash or cause anyone to be injured. It was, however, a very scary situation that almost caused her to be rear-ended by the vehicles that were following her. The car was taken to Cobb County Toyota in Kennesaw, Georgia for an inspection the morning of May 28, 2026. As of this submission, the vehicle is still at the dealership service department for inspection.

NHTSA complaint #11740541 — an unverified report by a vehicle owner.

Acworth, GA

FORWARD COLLISION AVOIDANCE: WARNINGS

My daughter reported an incident that occurred on XXX while driving this vehicle. As she drove, it slammed on the brakes (without any input from her) causing her to skid. The vehicle brought itself to a stop and the engine turned off. She reported that there were no vehicles or other object close to the front of her vehicle. The incident did not cause a crash or cause anyone to be injured. It was, however, a very scary situation that almost caused her to be rear-ended by the vehicles that were following her. The car was taken to Cobb County Toyota in Kennesaw, Georgia for an inspection the morning of May 28, 2026. As of this submission, the vehicle is still at the dealership service department for inspection.

NHTSA complaint #11740541 — an unverified report by a vehicle owner.