Owners have filed 295 complaints
about the 2016 Toyota RAV4 with NHTSA between 2016 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 16 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 36
Against the median year of the Toyota RAV4. 50 means typical for this
model; 100 means roughly double.
Severity — 100
29.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
63% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1356.5%
Sun/Moon Roof Assembly
417.4%
Lock
14.3%
Rearview System Braking
14.3%
Warnings
14.3%
Canister
14.3%
Speedometer/Odometer
14.3%
Warnings
14.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
2211.8%
1,000 – 9,999 miles
5026.9%
10,000 – 24,999 miles
2714.5%
25,000 – 49,999 miles
4825.8%
50,000 – 74,999 miles
158.1%
75,000 – 99,999 miles
137.0%
100,000 – 149,999 miles
94.8%
150,000+ miles
21.1%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2016 Toyota Rav4 SUV AWD
16.9% risk
2016 Toyota Rav4 SUV FWD
17.4% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2016peak 17Aug 2026
NHTSA investigations into the 2016 Toyota RAV4
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE21005Opened 25 Feb 2021Closed 12 Aug 2024ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Hold Down Bracket Thermal Events
The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) to understand the contributing factors and frequency of vehicle fires originating from the battery region of the engine compartment in Model Year (MY) 2013-2018 Toyota RAV4 vehicles on 25 February 2021. At the time of opening, ODI attributed eleven allegations and additional EWR events to this PE. PE21005 focused on replacement batteries installed in the subject vehicles. No reported fire event identified in PE21005 involved the originally supplied 12V battery. The reported fires took place in vehicles known to cont...
Recalls on the 2016 Toyota RAV4
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V734000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Risk: A battery short circuit increases the risk of a fire.
16V236000
TIRES
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Yaris, Rav4, Land Cruiser and 4Runner vehicles, and Scion FR-S, iM, and TC vehicles manufactured January 28, 2016, to March 14, 2016. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
Risk: An incorrect label may result in the vehicle being overloaded, increasing the risk of a crash.
16V198000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota RAV4 vehicles manufactured October 30, 2015, to February 3, 2016, 2016 Lexus RX350 vehicles manufactured October 26, 2015, to February 8, 2016, and 2016 Lexus ES350 vehicles manufactured September 1, 2015, to February 29, 2016. These vehicles are equipped with an ABS actuator that may have a damaged O-ring which could result in improper brake fluid pressure control during ABS, Traction Control, or Stability Control activation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Risk: Insufficient brake fluid pressure may cause a loss of vehicle control, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2023589249,416 units in Canada
Electrical
Issue: On certain vehicles, the battery hold-down assembly may not properly secure certain 12 V aftermarket batteries. As a result, the battery could shift positions and cause the positive battery post to contact the hold down bracket. If this happens, there could be a short circuit. Safety Risk: A short circuit could create the risk of a fire. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to replace the battery clamp sub-assembly, battery tray, and positive terminal cover.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 2019428327,373 units in Canada
Accessories
Issue: On certain vehicles, the hook and loop material used to attach the carpet to its underpadding may not be flame resistant. As a result, when it is tested alone, the loop fasteners do not meet the requirements of Canadian regulations. Safety Risk: As the carpet is always assembled, and the loop fasteners are very small, this problem does not create a safety risk. Corrective Action: This is not a recall. The company has made production changes to ensure that all new vehicles meet the requirements of Canadian regulations.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 201736339,189 units in Canada
Electrical
On certain vehicles, the electrical power cords of some dealer installed block heaters may have been improperly manufactured, causing the wires to contact each other, resulting in a short circuit. A short circuit could lead to a fire which would increase the risk of injury and/or damage to property. Correction: For vehicles where the subject block heater was approved for installation, the dealer will replace the block heater assembly with a new one of an improved design. For vehicles where the subject block heater was not approved for installation, dealers will remove the block heater assembly. In the interim, until the remedy can be performed, dealers will cut the plug end from the block heater cord to disable the block heater's operation.
Recall 20161471,186 units in Canada
Brakes
Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 126 - Electronic Stability Control Systems. Some brake actuator pumps may have been assembled with an O-ring that is damaged in such a way that the brake fluid pressure may not be properly controlled during Anti-Lock Braking (ABS), Traction Control (TRAC), and Vehicle Stability Control (VSC) system activation(s), which fails to meet the requirements of the standard. This could result in a loss of vehicle stability control, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the serial number of the brake actuator and, if necessary, replace the brake actuator assembly.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 170,000 milesAult, COCrash1 injured
AIR BAGS
The contact owned a 2016 Toyota Rav4. The contact stated while driving 30-40 MPH and attempting to change lanes, the contact looked through the sideview mirrors and then looked forward. The contact noticed that the vehicle in front of the vehicle had stopped. The contact depressed the brake pedal, but the vehicle did not stop in time and rear-ended the other vehicle. The contact's dog was occupying the front passenger's side seat and was not wearing a seat belt. The contact stated that it was a fender-bender; however, the driver's side and passenger's side curtain air bags deployed in addition to the front air bags, causing the vehicle to be totaled. The contact stated that the front driver's side air bag deployed and hit the contact's face, and the contact's eyeglasses caused a bruise on the contact's eyebrow. The contact also sustained a bloody nose and soreness on the forehead. The contact sustained bruises from the shoulder to the elbow after being hit by the driver's side curtain air bag. A police officer called medical personnel, who took the contact's blood pressure, checked the contact's injuries, and confirmed that an ambulance was not needed. The contact had not sought medical assistance. The contact stated that the hood of the vehicle opened and closed upon impact, and one of the coolant hoses was leaking. The trunk of the other vehicle opened and closed upon impact, and the other vehicle sustained minor damage to the fender. The other vehicle was drivable, and the other driver did not sustain injuries. A police report was filed, but the police report information was not available. The vehicle was towed and deemed a total loss by the insurance company. The dealer and Pedersen Toyota(4455 S College Ave Fort Collins, CO 80525) were notified of the failure, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.
NHTSA complaint #11688062 — an unverified report by a vehicle owner.
Brentwood, TNFire
STRUCTURE:BODY
While shopping at the grocery store, I experienced an incident upon leaving the parking lot. After reaching my first red light, I noticed smoke rapidly billowing from under the hood of my vehicle. My husband, who was driving behind me, immediately saw the smoke and instructed me to pull over. Once I stopped, he asked me to pop the hood. Upon opening it, he urgently removed his shirt to try and extinguish the fire. The damage was extensive — a hole burned through the hood, significantly compromising the vehicle’s crash safety rating. Additionally, melted plastic covered the battery area, and the radiator hose was damaged, rendering the vehicle unsafe to drive.
NHTSA complaint #11657186 — an unverified report by a vehicle owner.
Brentwood, TNFire
ELECTRICAL SYSTEM
While shopping at the grocery store, I experienced an incident upon leaving the parking lot. After reaching my first red light, I noticed smoke rapidly billowing from under the hood of my vehicle. My husband, who was driving behind me, immediately saw the smoke and instructed me to pull over. Once I stopped, he asked me to pop the hood. Upon opening it, he urgently removed his shirt to try and extinguish the fire. The damage was extensive — a hole burned through the hood, significantly compromising the vehicle’s crash safety rating. Additionally, melted plastic covered the battery area, and the radiator hose was damaged, rendering the vehicle unsafe to drive.
NHTSA complaint #11657186 — an unverified report by a vehicle owner.
Brentwood, TNFire
ENGINE
While shopping at the grocery store, I experienced an incident upon leaving the parking lot. After reaching my first red light, I noticed smoke rapidly billowing from under the hood of my vehicle. My husband, who was driving behind me, immediately saw the smoke and instructed me to pull over. Once I stopped, he asked me to pop the hood. Upon opening it, he urgently removed his shirt to try and extinguish the fire. The damage was extensive — a hole burned through the hood, significantly compromising the vehicle’s crash safety rating. Additionally, melted plastic covered the battery area, and the radiator hose was damaged, rendering the vehicle unsafe to drive.
NHTSA complaint #11657186 — an unverified report by a vehicle owner.
Irving, TXCrash1 injured
ELECTRICAL SYSTEM
I had a significant car accident in 2020 and luckily only broke my thumb. I was rear ended. The car I had at the time was a brand new Toyota Rav4, which luckily did have side airbags and they deployed appropriately. However, I have since had the opportunity to drive other vehicles and would like to ensure the safety of myself and others on the road whether the car be foreign or domestic. Please see the following requests: 1. Toyota's electronics freeze intermittently. This is not the first Toyota Rav4 that I have had and it seems to have done this in the majority of them (2/3). This is dangerous as it can become a distraction to the driver if not familiar with this abnormality. The backup camera also variously changes it's functions, preferences, and layout. 2. The navigation system has to be updated by a chip instead of updated wirelessly. 3. It is not an electric vehicle. 4. I should not have to pay for gasoline or electricity if the sun can be used as a fuel source. Please research the and utilize solar cell panel paint to charge all electric cars and implement that into all domestic and foreign electric cars as soon as possible due to the inflating economy. 5. With full self driving availability please ensure that all cars on the road, whether they be electric or gas, have this capability due to safety issues as well as the extent of morbidity and mortality cases due to trauma patients. I have already emailed you on this problem. Please follow up. 6. Due to the younger generation and their addiction to social media as well as their cell phones, please ensure that there is voice capability within all cars. It may also be beneficial for a camera to be installed inside of the car since the younger generation is so prone to filming themselves. This would also help with liability issues if an accident were to occur. 7. Ensure there is a way to charge a cell phone without needing to plug in the phone.
NHTSA complaint #11640194 — an unverified report by a vehicle owner.
Irving, TXCrash1 injured
VISIBILITY/WIPER
I had a significant car accident in 2020 and luckily only broke my thumb. I was rear ended. The car I had at the time was a brand new Toyota Rav4, which luckily did have side airbags and they deployed appropriately. However, I have since had the opportunity to drive other vehicles and would like to ensure the safety of myself and others on the road whether the car be foreign or domestic. Please see the following requests: 1. Toyota's electronics freeze intermittently. This is not the first Toyota Rav4 that I have had and it seems to have done this in the majority of them (2/3). This is dangerous as it can become a distraction to the driver if not familiar with this abnormality. The backup camera also variously changes it's functions, preferences, and layout. 2. The navigation system has to be updated by a chip instead of updated wirelessly. 3. It is not an electric vehicle. 4. I should not have to pay for gasoline or electricity if the sun can be used as a fuel source. Please research the and utilize solar cell panel paint to charge all electric cars and implement that into all domestic and foreign electric cars as soon as possible due to the inflating economy. 5. With full self driving availability please ensure that all cars on the road, whether they be electric or gas, have this capability due to safety issues as well as the extent of morbidity and mortality cases due to trauma patients. I have already emailed you on this problem. Please follow up. 6. Due to the younger generation and their addiction to social media as well as their cell phones, please ensure that there is voice capability within all cars. It may also be beneficial for a camera to be installed inside of the car since the younger generation is so prone to filming themselves. This would also help with liability issues if an accident were to occur. 7. Ensure there is a way to charge a cell phone without needing to plug in the phone.
NHTSA complaint #11640194 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Fort Collins, CO
ELECTRICAL SYSTEM
The repair shop I was able to pull into as I was experiencing the issue with my vehicle reported: "Battery is unstable and is arcing off of the positive terminal. Battery tray, battery hold down tie, and battery j hook hold down were missing upon arrival." The issue was fixed by a Brakes Plus location, given I was able to pull in there - it was around the corner from where I was driving. The issue has been fixed, and I have no issue with inspection of the vehilce. The car died while I was driving on a main street. The recall note states that the vehicle could have caught on fire, though no fire or crash happened. I made a simple right-hand turn and almost every light imaginable illuminated on the dashbard. I was able to turn the vehicle off and on again and get the car to the Brakes Plus location. This location had to order the parts from Kansas. I called the Toyota Dealership informing them what had happened, that the car was unable to be moved and got the response that I needed to take it to them for repair. I called at least two times since I received the notice for the fix in the mail and I was told that I would be contacted when they were ready to fix my car specifically. I was informed they would call, but they did not take down my contact information. I reached out to Toyota and they opened a claim where I uploaded documents - the original recall notice, the letter informing of the fix, the invoice from Brakes Plus, proof of purchase On Friday,XXX, I received a letter notifying me that my claim was not eligible for reimbursement. Since I tried to reach out and get an appointment scheduled inspection and the fix (if needed), and I never received a call to schedule after being told the dealership would reach out to me when they were ready, I believe they should have paid me back for the repair. I can provide the Toyota Brand Engagement Case number as requested. I am hesitant to upload documents here as these documents contain name, address, etc.
NHTSA complaint #11757059 — an unverified report by a vehicle owner.
Rowlett, TX
ELECTRICAL SYSTEM
Intermittent stalling in various conditions including idling, highway driving and city driving.
NHTSA complaint #11750762 — an unverified report by a vehicle owner.
Rowlett, TX
ENGINE
Intermittent stalling in various conditions including idling, highway driving and city driving.
NHTSA complaint #11750762 — an unverified report by a vehicle owner.
Kiel, WI
UNKNOWN OR OTHER
I am filing a complaint regarding Toyota sending out letters to RAV4 owners reference factory paint peeling. The letter stated, “Customer Support Program Notification Paint Peeling (Vehicles Painted with factory-applied blizzard pearl or super white paint). In this letter it stated that it is a possibility veh’s painted with this paint may experience paint peeling off. In the letter it states that if you are not experiencing this issue, there is nothing you need to do at this time. I did not experience any issues at the time. The letter was sent approximately 6-7 years ago. On May 20th 2026 I noticed on the roof of my vehicle between the windshield and sun roof a large softball size area of metal where the paint peeled/flaked off. In contacting Toyota dealership they said there is nothing they can do. Contact was made today 6/15/26 ( I didn’t notice the paint peeling off until 6/13/26). I then called Toyota Corporate and they said since the extended warranty expired 12/11/2025 I have to pay for the fix and they will not. Online there are thousands of others experiencing the same issue. I received a quote of $1600 and $2300 dollars just to strip and repaint the roof. I have the video showing the paint peeling off by itself. This is ridiculous and Toyota needs to be held accountable. According to Toyota the cause of this issue is due to sunlight over time degrades the adhesion between the factory-applied paint primer coat layer and the base metal electrodeposition layer causing the paint to peel from the metal body panel.
NHTSA complaint #11744319 — an unverified report by a vehicle owner.
West Chester, PA
STRUCTURE:BODY
Vehicle: 2016 Toyota RAV4 Color: Factory Super White / Blizzard Pearl (whichever applies) I am filing a complaint regarding a well-known latent manufacturing defect involving peeling factory paint on my 2016 Toyota RAV4. The original factory-applied white paint is peeling and delaminating from the exterior metal body panels under normal use and maintenance conditions. The paint failure appears unrelated to any accident, impact, misuse, neglect, or environmental damage. The failed component is the factory-applied exterior paint and coating system on the vehicle’s metal body panels. The affected areas are available for inspection upon request. The paint is separating from the primer/base layer and peeling off in sheets, exposing underlying surfaces and creating risk of corrosion and reduced vehicle value. Toyota has publicly acknowledged widespread issues involving “Super White (040)” and “Blizzard Pearl (070)” paint on numerous Toyota models, including RAV4 vehicles, through Customer Support Program ZKG and multiple Technical Service Bulletins. Toyota documents specifically state the issue involves paint adhesion failure during the manufacturing process causing peeling on exterior metal body panels. This issue creates safety concerns because exposed metal surfaces may eventually corrode or rust, reducing long-term structural integrity and potentially creating visibility distractions while driving as paint continues to separate and peel unexpectedly. Large peeling sections can also detach while driving and create roadway debris hazards for other motorists. The condition has been widely reported by consumers across online forums, complaint databases, and dealerships for many years. Numerous owners of white Toyota vehicles have reported identical failures involving factory paint peeling and delamination. The problem has been visually confirmed by dealership personnel / independent body shop personnel (modify if applicable). And they have refused to cover it at all
NHTSA complaint #11739542 — an unverified report by a vehicle owner.
Gwynn Oak, MD
POWER TRAIN
I called for a jumpstart for my truck after it cut off while I was turning onto a parking lot I hit a bump and it just cut off. I had to turn the truck completely off then start it again, after it started I made it completely onto the lot and parked it. When I went to start it again it wouldn’t turn over or startup. I used my State Farm app to request for a jumpstart or possible tow 2/23/25. On 3/9/25 the truck wouldn’t start again and I requested for another jumpstart. The engine light came on shortly thereafter saying that the AWD wasn’t available and that the FWD train was only available. I took it in for a battery replacement and that seemed to help for a couple of months, then my headlights started going out one at a time. The passenger side bulb went out first. I replaced it with a new one at Valvoline and then the driver side bulb went out two weeks or so later and I replaced it then the check engine light came back on and I eventually had to take into the dealership for repairs and maintenance. They said they fixed it. It worked for about a 12 days and then the headlights started dimming over time as the week went on the engine light came back on and the driver side bulb was out again. So from 12/23/25 to 1/5/2026 was the length of time the truck worked but still poorly performance wise. The gas goes very quickly still and I have to fill it way too often now in its condition. I’ve spent about $5400.00 in total with trying to repair and keep gasoline in it to work. I’m taking it back to the dealership today after reporting this to NHTSA.
NHTSA complaint #11708766 — an unverified report by a vehicle owner.
Orlando, FL
AIR BAGS
Air bags malfunction. There is a warning ⚠️ pop up message on my dashboard that says, Air bags malfunction contact manufacturer dealer. This is clearly a safety issue and it should be part of a recall or a recall needs to be started with this issue.
NHTSA complaint #11708783 — an unverified report by a vehicle owner.
Gwynn Oak, MD
ELECTRICAL SYSTEM
I called for a jumpstart for my truck after it cut off while I was turning onto a parking lot I hit a bump and it just cut off. I had to turn the truck completely off then start it again, after it started I made it completely onto the lot and parked it. When I went to start it again it wouldn’t turn over or startup. I used my State Farm app to request for a jumpstart or possible tow 2/23/25. On 3/9/25 the truck wouldn’t start again and I requested for another jumpstart. The engine light came on shortly thereafter saying that the AWD wasn’t available and that the FWD train was only available. I took it in for a battery replacement and that seemed to help for a couple of months, then my headlights started going out one at a time. The passenger side bulb went out first. I replaced it with a new one at Valvoline and then the driver side bulb went out two weeks or so later and I replaced it then the check engine light came back on and I eventually had to take into the dealership for repairs and maintenance. They said they fixed it. It worked for about a 12 days and then the headlights started dimming over time as the week went on the engine light came back on and the driver side bulb was out again. So from 12/23/25 to 1/5/2026 was the length of time the truck worked but still poorly performance wise. The gas goes very quickly still and I have to fill it way too often now in its condition. I’ve spent about $5400.00 in total with trying to repair and keep gasoline in it to work. I’m taking it back to the dealership today after reporting this to NHTSA.
NHTSA complaint #11708766 — an unverified report by a vehicle owner.
Gwynn Oak, MD
ENGINE
I called for a jumpstart for my truck after it cut off while I was turning onto a parking lot I hit a bump and it just cut off. I had to turn the truck completely off then start it again, after it started I made it completely onto the lot and parked it. When I went to start it again it wouldn’t turn over or startup. I used my State Farm app to request for a jumpstart or possible tow 2/23/25. On 3/9/25 the truck wouldn’t start again and I requested for another jumpstart. The engine light came on shortly thereafter saying that the AWD wasn’t available and that the FWD train was only available. I took it in for a battery replacement and that seemed to help for a couple of months, then my headlights started going out one at a time. The passenger side bulb went out first. I replaced it with a new one at Valvoline and then the driver side bulb went out two weeks or so later and I replaced it then the check engine light came back on and I eventually had to take into the dealership for repairs and maintenance. They said they fixed it. It worked for about a 12 days and then the headlights started dimming over time as the week went on the engine light came back on and the driver side bulb was out again. So from 12/23/25 to 1/5/2026 was the length of time the truck worked but still poorly performance wise. The gas goes very quickly still and I have to fill it way too often now in its condition. I’ve spent about $5400.00 in total with trying to repair and keep gasoline in it to work. I’m taking it back to the dealership today after reporting this to NHTSA.
NHTSA complaint #11708766 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2016 Toyota Rav4. It was discovered that there was a mileage discrepancy. The vehicle was purchased from a private seller. At the time of the purchase, the mileage was 98,000. The vehicle was taken to an independent mechanic, and a Carfax report indicated that in November 2025, the mileage was reported at 170,000.
NHTSA complaint #11706611 — an unverified report by a vehicle owner.
at 170,000 milesAult, COCrash1 injured
AIR BAGS
The contact owned a 2016 Toyota Rav4. The contact stated while driving 30-40 MPH and attempting to change lanes, the contact looked through the sideview mirrors and then looked forward. The contact noticed that the vehicle in front of the vehicle had stopped. The contact depressed the brake pedal, but the vehicle did not stop in time and rear-ended the other vehicle. The contact's dog was occupying the front passenger's side seat and was not wearing a seat belt. The contact stated that it was a fender-bender; however, the driver's side and passenger's side curtain air bags deployed in addition to the front air bags, causing the vehicle to be totaled. The contact stated that the front driver's side air bag deployed and hit the contact's face, and the contact's eyeglasses caused a bruise on the contact's eyebrow. The contact also sustained a bloody nose and soreness on the forehead. The contact sustained bruises from the shoulder to the elbow after being hit by the driver's side curtain air bag. A police officer called medical personnel, who took the contact's blood pressure, checked the contact's injuries, and confirmed that an ambulance was not needed. The contact had not sought medical assistance. The contact stated that the hood of the vehicle opened and closed upon impact, and one of the coolant hoses was leaking. The trunk of the other vehicle opened and closed upon impact, and the other vehicle sustained minor damage to the fender. The other vehicle was drivable, and the other driver did not sustain injuries. A police report was filed, but the police report information was not available. The vehicle was towed and deemed a total loss by the insurance company. The dealer and Pedersen Toyota(4455 S College Ave Fort Collins, CO 80525) were notified of the failure, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.
NHTSA complaint #11688062 — an unverified report by a vehicle owner.
at 108,000 milesMount Pleasant, SC
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2016 Toyota Rav4. The contact stated that the liftgate failed to properly close while pressing the electrical buttons on both the key fob and the two liftgate buttons located inside or outside the vehicle. The contact stated that the liftgate had to be closed manually to securely close the liftgate. The contact stated that after her daughter had loaded groceries inside vehicle, the liftgate failed to latch properly but was closed after several attempts. The vehicle was taken to the dealer, and the contact's daughter was informed that the hinges and liftgate needed to be replaced. The contact was provided with an estimate for the repair. The manufacturer was notified of the failure and provided the contact with a case number. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 108,000.
NHTSA complaint #11688133 — an unverified report by a vehicle owner.
Dayton, OH
SEAT BELTS
Rear seat belt passenger side would not unlatch, trapping the passenger. This was and is the only time we have ever used this seat belt.It took two people to help get her thru the upper part of seat belt,had to exit over the top of back seat passenger. This life saving mechanism was and is unsafe and could of caused death if in the event of accident with fire. We have Owned two other Toyota's. Never any other dangerous life threatening events. Our request is the right thing to do. Replace this inoperative major defective part at an authorized Toyota Dealership here in. Dayton Ohio? Do we need to report this to the Highway Safety Dept.? [XXX] & [XXX] . Please respond. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11679788 — an unverified report by a vehicle owner.
Cleveland, NC
ELECTRICAL SYSTEM
The contact leased a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) and requested to be removed from the recall distribution list because the contact no longer had the vehicle. The dealer and the manufacturer were contacted.
NHTSA complaint #11666695 — an unverified report by a vehicle owner.
Valley Stream, NY
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11663182 — an unverified report by a vehicle owner.
Alamogordo, NM
UNKNOWN OR OTHER
UNKNOWN - UNABLE TO COMPLETE REPAIR IN VEHICLE’S CURRENT LOCATION. This car is currently being stored in England and requires shipment back to the United States per my lienholder and military orders. Because of the recall that is currently open, the government’s provided shipment service (Mildenhall VPC) refuses to ship the vehicle unless I can get this repair performed locally. I’ve contacted numerous Toyota dealerships regarding this recall, and none of them have been able to address the repair due to the car not being made within the country, lack of OEM parts, etc. I’ve been back in the United States for over a month now, and the car is being stored with my friend/power of attorney until I’m able to get some resolution to this situation. I’ve tried to ship it numerous times now and they are refusing to do so unless the repair can be performed (which isn’t possible) or it is cleared from the VIN’s recall notice.
NHTSA complaint #11659763 — an unverified report by a vehicle owner.
Brentwood, TNFire
STRUCTURE:BODY
While shopping at the grocery store, I experienced an incident upon leaving the parking lot. After reaching my first red light, I noticed smoke rapidly billowing from under the hood of my vehicle. My husband, who was driving behind me, immediately saw the smoke and instructed me to pull over. Once I stopped, he asked me to pop the hood. Upon opening it, he urgently removed his shirt to try and extinguish the fire. The damage was extensive — a hole burned through the hood, significantly compromising the vehicle’s crash safety rating. Additionally, melted plastic covered the battery area, and the radiator hose was damaged, rendering the vehicle unsafe to drive.
NHTSA complaint #11657186 — an unverified report by a vehicle owner.
Brentwood, TNFire
ELECTRICAL SYSTEM
While shopping at the grocery store, I experienced an incident upon leaving the parking lot. After reaching my first red light, I noticed smoke rapidly billowing from under the hood of my vehicle. My husband, who was driving behind me, immediately saw the smoke and instructed me to pull over. Once I stopped, he asked me to pop the hood. Upon opening it, he urgently removed his shirt to try and extinguish the fire. The damage was extensive — a hole burned through the hood, significantly compromising the vehicle’s crash safety rating. Additionally, melted plastic covered the battery area, and the radiator hose was damaged, rendering the vehicle unsafe to drive.
NHTSA complaint #11657186 — an unverified report by a vehicle owner.
Brentwood, TNFire
ENGINE
While shopping at the grocery store, I experienced an incident upon leaving the parking lot. After reaching my first red light, I noticed smoke rapidly billowing from under the hood of my vehicle. My husband, who was driving behind me, immediately saw the smoke and instructed me to pull over. Once I stopped, he asked me to pop the hood. Upon opening it, he urgently removed his shirt to try and extinguish the fire. The damage was extensive — a hole burned through the hood, significantly compromising the vehicle’s crash safety rating. Additionally, melted plastic covered the battery area, and the radiator hose was damaged, rendering the vehicle unsafe to drive.
NHTSA complaint #11657186 — an unverified report by a vehicle owner.
Westerville, OH
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received a notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11654036 — an unverified report by a vehicle owner.
Lincoln, NE
ELECTRICAL SYSTEM
The contact owned a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); and requested to be removed from the recall distribution list. The local dealer was not contacted; however, the manufacturer was contacted.
NHTSA complaint #11653208 — an unverified report by a vehicle owner.
at 91,475 milesOrlando, FL
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the battery charge was reduced, and the vehicle would not immediately start and the vehicle occasionally stalled. The contact also stated that the battery was replaced on four occasions. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The failure mileage was 91,475. Parts distribution disconnect.
NHTSA complaint #11650491 — an unverified report by a vehicle owner.
at 70,000 milesCulpeper, VA
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact stated that the battery warning light was illuminated, and the battery was replaced at the local independent mechanic. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.
NHTSA complaint #11648990 — an unverified report by a vehicle owner.
Orlando, FL
EXTERIOR LIGHTING
Headlights and taillights are fogging/hazing up to where they dimmed out the lights when turned on making is somewhat difficult to see or others behind me to see me.
NHTSA complaint #11648864 — an unverified report by a vehicle owner.
Union City, GA
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11648717 — an unverified report by a vehicle owner.
