FaultScore

FaultScore report

2012 Toyota RAV4 problems

Owners have filed 357 complaints about the 2012 Toyota RAV4 with NHTSA between 2012 and 2026. The largest single group is the windows, mirrors & wipers. Across this model's run it ranks 11 of 30 worst.

D

FaultScore 72/100

Higher is worse. Measured against the other years of the Toyota RAV4.

How this is worked out

The numbers

357

Complaints

56

Crashes reported

8

Fires reported

19

Injuries reported

27,000 mi

Median mileage at failure

Half of reported failures happened before this

59%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 44 vs 50 Severity 100 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 44
Against the median year of the Toyota RAV4. 50 means typical for this model; 100 means roughly double.
Severity — 100
23.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
59% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2012 compares with every other Toyota RAV4

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2012 Toyota RAV4

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 31,625 miles

12 crashes, 0 fires · median 10,600 mi

Brakes 39 10.9%

13 crashes, 1 fires · median 16,350 mi

Seat Belts 30 8.4%

1 crashes, 0 fires · median 24,500 mi

2 crashes, 3 fires · median 33,000 mi

0 crashes, 1 fires · median 36,024 mi

2 crashes, 0 fires · median 41,000 mi

Airbags 22 6.2%

14 crashes, 0 fires · median 30,000 mi

3 crashes, 0 fires · median 22,360 mi

4 crashes, 1 fires · median 34,049 mi

Stability & Traction Control 9 2.5%

1 crashes, 1 fires · median 55,000 mi

Steering 9 2.5%

2 crashes, 0 fires · median 27,000 mi

Fuel & Propulsion 8 2.2%

1 crashes, 0 fires · median 53,000 mi

Suspension 6 1.7%

Median failure at 36,000 miles

Equipment & Accessories 3 0.8%

Median failure at 12,100 miles

Seats 3 0.8%

Median failure at 18,575 miles

Wheels 2 0.6%

Median failure at 10,500 miles

Tires 2 0.6%

Median failure at 9,250 miles

Lights 2 0.6%

1 crashes, 1 fires · median 50,000 mi

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 14 63.6%
AIR Conditioner 2 9.1%
Motor 1 4.5%
Temporary/Emergency Spare Tire 1 4.5%
Motor 1 4.5%
Turn Signal 1 4.5%
Glass, Side/Rear 1 4.5%
Pedals AND Linkages 1 4.5%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 18 7.6%
1,000 – 9,999 miles 46 19.4%
10,000 – 24,999 miles 48 20.3%
25,000 – 49,999 miles 49 20.7%
50,000 – 74,999 miles 30 12.7%
75,000 – 99,999 miles 23 9.7%
100,000 – 149,999 miles 18 7.6%
150,000+ miles 5 2.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2012 peak 14 Jun 2026

Recalls on the 2012 Toyota RAV4

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

16V096000

SEAT BELTS:REAR/OTHER

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.

Risk: A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.

15V577000

VISIBILITY/WIPER

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.

Risk: Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.

14V054000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Toyota is recalling certain model year 2012 and 2013 Toyota Tacoma and Lexus RX350 vehicles and certain model year 2012 Toyota Rav4 vehicles. In the affected vehicles, the brake system contains a brake actuator that adjusts the fluid pressure of each wheel cylinder. An electrical component within the actuator may experience an increased resistance resulting in the illumination of various warning lights, including those for the Vehicle Stability Control (VSC) system, Antilock Brake System (ABS), and Traction Control system.

Risk: If this occurs, these systems could become inoperative, reducing the directional control assistance, increasing the risk of a crash.

13V123000

EQUIPMENT:OTHER:LABELS

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Risk: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

13V014000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021723 55,683 units in Canada

Electrical

Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

Recall 2016075 148,966 units in Canada

Seats And Restraints

On certain vehicles, in the event of a severe frontal collision, there is a possibility that the webbing of the seat belt in both second-row outboard seating positions could contact a portion of the metal seat cushion frame, become cut, and separate. If this occurs, the seat belt may not properly restrain the occupant, which could increase the risk of injury. Correction: Dealers will install plastic protectors on the seat cushion frame in both second-row outboard seating positions.

Recall 2015409 93,652 units in Canada

Structure

On certain vehicles equipped with a water channel located underneath the cowl louver at the base of the windshield and above the windshield wiper link assembly, due to stresses applied to the water channel during the manufacturing process, a section of the channel in some vehicles may become deformed and prevent water from draining properly. If water were to collect in the channel, it may drip onto the joint that connects the windshield wiper link and wiper motor. Over time, water dripping on this joint could result in corrosion and/or wear to the joint, which could result in the separation of the wiper link from the wiper motor crank arm. If separation were to occur, the windshield wipers could become inoperative, which could limit the driver’s visibility under certain operating conditions which may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the water channel, the wiper link and wiper motor crank arm with ones of an improved design.

Recall 2014043 25,557 units in Canada

Brakes

On certain vehicles, a manufacturing defect could affect the functioning of the electric brake actuator, illuminating various warning lights in the instrument panel of the vehicle and disabling the antilock braking system (ABS), traction control and vehicle stability control systems. This could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will update the vehicle stability control ECU software and affect repairs as necessary.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 132,000 miles Chicago, IL 2 injured

AIR BAGS

The contact owns a 2012 Toyota Rav4. The contact stated that while his wife was driving at 65 MPH, the air bags deployed without warning or impact. The driver sustained burns to the neck, skeletal injuries, and bruises. The passenger sustained skeletal injuries, cuts, bruises, and throat issues. Medical attention was provided to both occupants. A police report was filed. There was no reported fire or crash. The vehicle was towed to a tow plaza. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 132,000.

NHTSA complaint #11609926 — an unverified report by a vehicle owner.

Dorchester, MO Crash 1 injured

ELECTRICAL SYSTEM

Over the last 4 years I have had 2 prior occurrence where I've lost power turning or stopping, causing the engine to stall. Both times the vehicle was taken to our mechanic and he replaced the connectors to the battery. On January 18th, 2024, while turning off of a rural highway onto the street we live on I again lost power and the engine stalled and smelled a faint electrical smell. I called my mechanic and he said he could get it in on January 22nd. We checked all connections to the battery, made sure the battery terminals were clean. The morning of January 22nd, while on my way to the mechanic the vehicle in front of me stopped quickly. I started to stop a little quicker than normal, causing the front of the vehicle to tip down. I immediately lost power and the engine died, causing me to rear end the vehicle in front of me. The collisions was at slow speed, but it also caused disproportionate damage to my vehicle. Over the weekend of January 20th, we became aware if a recall for 2013 to 2018 Rav4s regarding the tops of newer batteries being smaller and causing problems with the battery shifting causing loss of power and potential fires. We strongly believe this recall needs to be extended to the 2012s.

NHTSA complaint #11587409 — an unverified report by a vehicle owner.

Champlain, NY Fire

UNKNOWN OR OTHER

My rav4 caught fire by its self not running in the battery compartment and burned completely to the metal

NHTSA complaint #11438012 — an unverified report by a vehicle owner.

Champlain, NY Fire

ELECTRICAL SYSTEM

My rav4 caught fire by its self not running in the battery compartment and burned completely to the metal

NHTSA complaint #11438012 — an unverified report by a vehicle owner.

at 167,000 miles Deptford, NJ Crash 2 injured

SEAT BELTS

ON JUNE10TH. I HAD A MAJOIR ACCIDENT IN WHICH BOTH MY WIFE & MYSELF SUFFERED FRACTURED STERNUMS & FRACTURED RIBS. WHAT HAPPENED WAS THAT I PULLED INTO A LOT IN PRINCETON, N.J. & AFTER STOPPING TO SET MY GPS, I JUST TAPPED THE ACCELERATOR & THE CAR SHOT FORWARD, AS IF SHOT OUT OF A CANNON. WHILE STOPPED I PUT THE CAR IN REVERSE & THE CAR SHOT BACKWARDS IN THE SAME MANNER, THEREBY STRIKING A WALL. NOW I WENT FORWARD LIKE A ROCKET, WITH NO TIME TO HIT THE BRAKE, THEREBY GOING HEADFIRST INTO A PARKED CONSTRUCTION TRUCK.

NHTSA complaint #11343888 — an unverified report by a vehicle owner.

at 167,000 miles Deptford, NJ Crash 2 injured

AIR BAGS

ON JUNE10TH. I HAD A MAJOIR ACCIDENT IN WHICH BOTH MY WIFE & MYSELF SUFFERED FRACTURED STERNUMS & FRACTURED RIBS. WHAT HAPPENED WAS THAT I PULLED INTO A LOT IN PRINCETON, N.J. & AFTER STOPPING TO SET MY GPS, I JUST TAPPED THE ACCELERATOR & THE CAR SHOT FORWARD, AS IF SHOT OUT OF A CANNON. WHILE STOPPED I PUT THE CAR IN REVERSE & THE CAR SHOT BACKWARDS IN THE SAME MANNER, THEREBY STRIKING A WALL. NOW I WENT FORWARD LIKE A ROCKET, WITH NO TIME TO HIT THE BRAKE, THEREBY GOING HEADFIRST INTO A PARKED CONSTRUCTION TRUCK.

NHTSA complaint #11343888 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Austin, TX

STRUCTURE:BODY

My 2012 Toyota RAV4 (Super White / Blizzard Pearl paint) is experiencing severe and recurring paint peeling caused by a known manufacturing defect in which the factory paint primer failed to properly adhere to the base metal layer. The peeling first began in 2023 following freezing weather in Austin, TX. It occurred again in 2024 after another freeze event, and then once more in 2025, at which point a large section of roof paint peeled off completely, exposing bare metal. I attempted to repair the damage with spray paint but the new paint continues to peel off as well, because the underlying adhesion defect was never corrected. This confirms the failure is rooted in the original factory primer, not in external damage or neglect. This poses a direct safety hazard to other drivers and pedestrians when paint debris becomes airborne at highway speeds, and the exposed bare metal is now vulnerable to rust and further structural deterioration. Toyota formally acknowledged this defect and created Customer Support Program ZKG to address it across nearly 1.74 million vehicles, including the RAV4. In July 2022, Toyota confirmed in writing that 'sunlight/ultraviolet exposure over time degrades the adhesion between the factory-applied paint primer coat layer and the base metal electrodeposition layer, causing paint to peel from the metal body panel.' Freeze-thaw cycles accelerate this exact failure mode by forcing moisture under already-weakened paint edges, causing rapid and widespread delamination — consistent with what I experienced after the 2023, 2024, and 2025 Austin winter weather events. I was not properly notified about Program ZKG and missed the coverage window as a result. Toyota has declined to provide goodwill assistance. Given that Toyota knowingly sold vehicles with a defective paint system, failed to adequately notify all affected owners, and that the ongoing peeling creates an active road safety hazard with bare metal now exposed on the roof, please investigate.

NHTSA complaint #11744656 — an unverified report by a vehicle owner.

Cidra, PR

STRUCTURE:BODY

My vehicle is a 2012 rav 4 sport, color Barcelona Red. Said color and model has been know to have clear coat and paint issues. My vehicles clear coat and paint in the top has been peeling at an alarming rate, a year or so ago it started, but the last 6 months have been excrutiating. This problem poses a risk to me as if the issue continues on, oxidation might occur and possibly lead to holes in the surface. To other paint flying off from the vehicle might distract them in the porcess of driving and the glare produces by it might impact others vision. Other areas that have been affected include, hood and side mirrors.

NHTSA complaint #11735644 — an unverified report by a vehicle owner.

at 138,000 miles Easton, MD

ENGINE AND ENGINE COOLING

The contact owns a 2012 Toyota Rav4. The contact stated that while driving at various speeds, the vehicle shuddered abnormally. The contact stated that the vehicle was consuming an excessive amount of engine oil. Several unknown warning lights were illuminated. The vehicle was taken to a local Auto Zone, where it was scanned with an OBD2 scanner and DTC: P0607, P1603, and P1604 were retrieved. The vehicle was taken to another local independent mechanic, where it was diagnosed with an unknown electrical failure. The vehicle was not repaired due to the cost. The local dealer was not contacted. The vehicle was not repaired. In addition, the contact related the failure to an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000

NHTSA complaint #11715035 — an unverified report by a vehicle owner.

at 138,000 miles Easton, MD

ENGINE

The contact owns a 2012 Toyota Rav4. The contact stated that while driving at various speeds, the vehicle shuddered abnormally. The contact stated that the vehicle was consuming an excessive amount of engine oil. Several unknown warning lights were illuminated. The vehicle was taken to a local Auto Zone, where it was scanned with an OBD2 scanner and DTC: P0607, P1603, and P1604 were retrieved. The vehicle was taken to another local independent mechanic, where it was diagnosed with an unknown electrical failure. The vehicle was not repaired due to the cost. The local dealer was not contacted. The vehicle was not repaired. In addition, the contact related the failure to an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000

NHTSA complaint #11715035 — an unverified report by a vehicle owner.

Ashburn, VA

ENGINE

The small pipe that's part of the Upper Radiator Coolant Hose Connector Adapter broke off and drained coolant from the vehicle. This small pipe had deteriorated and become brittle leading to the failure.

NHTSA complaint #11702129 — an unverified report by a vehicle owner.

Spring, TX

VISIBILITY/WIPER

The windshield pump is not working front and back The wipers turn but no liquid comes out though the tank is full It does not make the sound it normally does when it pumps the windshield liquid Dealer wants almost $200 just to look at it and verify the problem

NHTSA complaint #11687761 — an unverified report by a vehicle owner.

Huntingdon, PA

UNKNOWN OR OTHER

I have a 2012 Toyota Rav-4 Limited . I have had the vehicle since 2020. Ever since I bought the vehicle it fogs up. All the windows fog up and it does not matter what setting I have it on, de-foggers, fan, fresh air, AC, etc. nothing resolves the problem.It is very dangerous as I cannot see where I am going. I cannot use the front de-foggers in bad weather because it makes the afore mentioned problem worse.I have to put the windows down to see and this remedy is not feasible. I have researched and a lot of other people are experiencing this same safety issue in this model vehicle. I love the vehicle but dread bad weather as it is a struggle to see . Please help.

NHTSA complaint #11675227 — an unverified report by a vehicle owner.

Huntingdon, PA

VISIBILITY/WIPER

I have a 2012 Toyota Rav-4 Limited . I have had the vehicle since 2020. Ever since I bought the vehicle it fogs up. All the windows fog up and it does not matter what setting I have it on, de-foggers, fan, fresh air, AC, etc. nothing resolves the problem.It is very dangerous as I cannot see where I am going. I cannot use the front de-foggers in bad weather because it makes the afore mentioned problem worse.I have to put the windows down to see and this remedy is not feasible. I have researched and a lot of other people are experiencing this same safety issue in this model vehicle. I love the vehicle but dread bad weather as it is a struggle to see . Please help.

NHTSA complaint #11675227 — an unverified report by a vehicle owner.

Montoursville, PA

UNKNOWN OR OTHER

Unknown

NHTSA complaint #11663987 — an unverified report by a vehicle owner.

Woodbridge, VA

POWER TRAIN

While at the end of a car wash with the car in neutral, the car accelerated by itself. It reached 60 mph for over a half mile, and was unresponsive to steering and brakes. The left front wheel was severely damaged. Fortunately, there were no accidents.

NHTSA complaint #11660962 — an unverified report by a vehicle owner.

Woodbridge, VA

STEERING

While at the end of a car wash with the car in neutral, the car accelerated by itself. It reached 60 mph for over a half mile, and was unresponsive to steering and brakes. The left front wheel was severely damaged. Fortunately, there were no accidents.

NHTSA complaint #11660962 — an unverified report by a vehicle owner.

Woodbridge, VA

SERVICE BRAKES

While at the end of a car wash with the car in neutral, the car accelerated by itself. It reached 60 mph for over a half mile, and was unresponsive to steering and brakes. The left front wheel was severely damaged. Fortunately, there were no accidents.

NHTSA complaint #11660962 — an unverified report by a vehicle owner.

Thornton, CO

VEHICLE SPEED CONTROL

Over the last several years, I have experienced a minimum of four, possibly one or two more, incidents of this vehicle accelerating at a high rate while I have had my foot on the brake. In all of these cases, I was braking to come to a stop - braking quickly and hard in a couple cases. While braking and slowing, my engine revved/accelerated at a very high rate. In all of these incidents, I changed gears to neutral, and the acceleration stopped. These incidents were random and very far apart from one another in terms of time. In all cases, my foot was firmly (and only) on the brake pedal, and my floor mat was in the proper position and secure. There was nothing in contact with the acceleration pedal. On Monday, March 10, 2025, I got into my car in our garage to go to work. The car started normally. When I put my car into reverse, the engine started revving/accelerating at a very high rate and it was lurching, like it was trying to move. Luckily, my foot was firmly on the brake, and the brake held. I quickly put the car back into park, and the engine began revving/accelerating at an even higher rate. I then turned the car off. Again, I checked my floor mat, and it was in place and secured, my foot was only on the brake pedal, and there was nothing touching the acceleration pedal. This was a frightening experience, and at that point I decided that I would never drive this car again. If I did not have my brake firmly engaged, my car would have shot out of my garage when I put it in reverse. Upon researching the problem, my husband and I read about the unintended acceleration that many people have experienced with Toyotas, causing numerous deaths and injuries, and about the class action law suit with Toyota. Although the investigation seemed to chalk the incidents up to "user error" - foot being on the wrong pedal, floor mats affecting the acceleration pedal, etc. - I know with 100% confidence that none of these were the case. I will be notifying Toyota, as well.

NHTSA complaint #11650394 — an unverified report by a vehicle owner.

Hampton, VA

UNKNOWN OR OTHER

Constant brake issues Sun visors won't stay in place (breaks) Massive oil consumption (not leaking) Oil on dipstick appears black & burnt quickly after adding or replacing oil

NHTSA complaint #11649352 — an unverified report by a vehicle owner.

Hampton, VA

SERVICE BRAKES

Constant brake issues Sun visors won't stay in place (breaks) Massive oil consumption (not leaking) Oil on dipstick appears black & burnt quickly after adding or replacing oil

NHTSA complaint #11649352 — an unverified report by a vehicle owner.

Richmond, VA

POWER TRAIN

No accident but dealer mechanic says I need a new transmission as torque converter is the problem. . Car has 107500 miles and has had routine maintenance. I have since learned that there were dealer service bulletins on this issue and some owners got repairs. My vehicle, a 2012 RAV4, was not included in the bulletin. I read many situations like mine on the RAV4world website and other social media. Toyota needs to be held accountable for the thousands in repair costs owners are experiencing for a design flaw. The safety issue is the transmission could fail prematurely.

NHTSA complaint #11617637 — an unverified report by a vehicle owner.

at 132,000 miles Chicago, IL 2 injured

AIR BAGS

The contact owns a 2012 Toyota Rav4. The contact stated that while his wife was driving at 65 MPH, the air bags deployed without warning or impact. The driver sustained burns to the neck, skeletal injuries, and bruises. The passenger sustained skeletal injuries, cuts, bruises, and throat issues. Medical attention was provided to both occupants. A police report was filed. There was no reported fire or crash. The vehicle was towed to a tow plaza. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 132,000.

NHTSA complaint #11609926 — an unverified report by a vehicle owner.

Dorchester, MO Crash 1 injured

ELECTRICAL SYSTEM

Over the last 4 years I have had 2 prior occurrence where I've lost power turning or stopping, causing the engine to stall. Both times the vehicle was taken to our mechanic and he replaced the connectors to the battery. On January 18th, 2024, while turning off of a rural highway onto the street we live on I again lost power and the engine stalled and smelled a faint electrical smell. I called my mechanic and he said he could get it in on January 22nd. We checked all connections to the battery, made sure the battery terminals were clean. The morning of January 22nd, while on my way to the mechanic the vehicle in front of me stopped quickly. I started to stop a little quicker than normal, causing the front of the vehicle to tip down. I immediately lost power and the engine died, causing me to rear end the vehicle in front of me. The collisions was at slow speed, but it also caused disproportionate damage to my vehicle. Over the weekend of January 20th, we became aware if a recall for 2013 to 2018 Rav4s regarding the tops of newer batteries being smaller and causing problems with the battery shifting causing loss of power and potential fires. We strongly believe this recall needs to be extended to the 2012s.

NHTSA complaint #11587409 — an unverified report by a vehicle owner.

at 125,000 miles Fort Collins, CO

POWER TRAIN

The contact owns a 2012 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the check engine, traction control, and 4WD drive warning lights illuminated. The contact stated that the failure had been reoccurring for approximately two months. The dealer was contacted and made aware of the failure and a service appointment was scheduled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 125,000.

NHTSA complaint #11552920 — an unverified report by a vehicle owner.

at 125,000 miles Fort Collins, CO

ENGINE

The contact owns a 2012 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the check engine, traction control, and 4WD drive warning lights illuminated. The contact stated that the failure had been reoccurring for approximately two months. The dealer was contacted and made aware of the failure and a service appointment was scheduled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 125,000.

NHTSA complaint #11552920 — an unverified report by a vehicle owner.

at 125,000 miles Fort Collins, CO

TRACTION CONTROL SYSTEM

The contact owns a 2012 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the check engine, traction control, and 4WD drive warning lights illuminated. The contact stated that the failure had been reoccurring for approximately two months. The dealer was contacted and made aware of the failure and a service appointment was scheduled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 125,000.

NHTSA complaint #11552920 — an unverified report by a vehicle owner.

New York, NY

SERVICE BRAKES

after stepping on the breaks the car the vehicle revs and moves forward

NHTSA complaint #11546369 — an unverified report by a vehicle owner.

Southfield, MI

STEERING

I took the Rav4 to the dealership for a oil change and wheel alignment 0n 6-6-23. On 6-9-23 I took it back because on the freeway sometime it would start wobbling. They check it out and said the tow arms have play and movement. I said you gave it a 4 wheel alignment and didn`t see that. He recommend to change both rear tow arms and wanted to charge me $1,000. I did not think that was right after 3 days.

NHTSA complaint #11533220 — an unverified report by a vehicle owner.

Southfield, MI

SUSPENSION

I took the Rav4 to the dealership for a oil change and wheel alignment 0n 6-6-23. On 6-9-23 I took it back because on the freeway sometime it would start wobbling. They check it out and said the tow arms have play and movement. I said you gave it a 4 wheel alignment and didn`t see that. He recommend to change both rear tow arms and wanted to charge me $1,000. I did not think that was right after 3 days.

NHTSA complaint #11533220 — an unverified report by a vehicle owner.

at 112,000 miles Detroit, MI

VISIBILITY/WIPER

The contact owns a 2012 Toyota Rav4. The contact stated that upon activating the windshield wipers, the wipers responded erratically. The contact stated that the wipers moved significantly slowly, changed direction, and paused in the center of the windshield. No warning lights were illuminated. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 15V577000 (Visibility/Wiper) however, the failure reoccurred. The vehicle was not diagnosed nor repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 112,000.

NHTSA complaint #11528402 — an unverified report by a vehicle owner.