945 of the
12,161 complaints filed about the Toyota RAV4
are about the steering —
8% of everything owners reported.
The worst model year for it is 2007.
We were driving down the highway passing another vehicle when we lost steering and the dash said "Steering Power Loss". We pulled to the side of the road where the vehicle stalled and would not restart. Probably 10-15 minutes later the vehicle started and we eventually made it to our destination. It was quite scary trying to get to the side of the road, in heavy traffic, and pulling over where there really was no shoulder, and not knowing whether the car would eventually restart or what. Although 2019 Toyota Rav4's have been recalled for this very issue, for some reason our VIN is not listed.
NHTSA complaint #11758739 — an unverified report by a vehicle owner.
The contact owns a 2022 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power, and the "Low Steering" message was displayed on the instrument panel. The check engine warning light was illuminated, the vehicle shuddered, and then stalled as the contact pulled into a parking lot. The failure had occurred on several different occasions. The contact attempted to restart the vehicle; however, the vehicle failed to return to normal operation. The vehicle was towed to a dealer where it was diagnosed with an inoperable port fuel injector. The vehicle was repaired; however, the failure persisted. The vehicle was taken to another dealer and was diagnosed with inoperable port fuel injectors. The contact was informed that the port fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
NHTSA complaint #11758310 — an unverified report by a vehicle owner.
We purchased a used 2014 RAV4 (VIN [XXX]) a few months ago. During a trip to the store my wife all of a sudden found it extremely hard to steer and almost went into a ditch! (thank God she didn't). It was a blessing that she didn't hit anything or anybody when this happened. It was close to home at the time so I came there to help. I was barely able to get the vehicle home because it was so hard to steer. I saw the power steering warning light on the dash and upon further review figured out that the electric power steering (EPS) electronic control unit (ECU) which assists with ease of steering, has failed. I Googled the issue for my vehicle and it turns out there is a safety recall for failure of the ESP ECU on the 2014 model year RAV4. However, when I entered our VIN into the system, our particular RAV4's VIN apparently isn't one that falls into those that are covered by the NHTSA Campaign 15V144000 recall. With this ESP ECU failure being the exact part that the 15V144000 recall is for, I tried contacting Toyota Customer Experience Center at [XXX] to see if they would authorize the repair in light of this failure being the same as those VINs that are covered under the recall. They declined to authorize the repair. Chiante told me that "Toyota likely would have covered this repair if the vehicle had been serviced at Toyota dealerships throughout its life". The ESP ECU board either works or it doesn't and it was working when we bought the vehicle and now it doesn't. This is a SIGNIFICANT SAFETY HAZARD and the vehicle is NOT safe to drive with this ESP ECU failure. It is estimated to cost $1,500 or more to repair and that is about 15% of what the car is worth! Aside from not being able to afford this repair on our own, this ESP ECU failure is exactly the same issue as other 2014 RAV4s but Toyota is refusing to cover the repair because our VIN isn't in the list. How can NHTSA assist with resolving this issue? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
NHTSA complaint #11756948 — an unverified report by a vehicle owner.
The contact owns a 2014 Toyota Rav4. While driving at various speeds, the steering wheel became difficult to turn, with several unknown warning lights illuminated. The failure was intermittent. The failure lasted for several seconds before the power steering feature returned, and the vehicle returned to normal operation and the warning lights were no longer illuminated. The vehicle was taken to a dealer, and the contact received an estimate for a diagnostic test. Upon further investigation, the contact discovered NHTSA Campaign Number: 20V373000 (Steering); and associated the failure with the recall; however, the manufacturer confirmed that the VIN was not included in the recall. No additional assistance was provided. The failure mileage was approximately 140,000.
NHTSA complaint #11754570 — an unverified report by a vehicle owner.
Before o had taken my RAV4 into Toyota for the recall a AAA tech. had replaced the battery after jump starting it. There was nothing wrong with the sensors or anything else but after the battery was replaced all the electric sensors that are for lane change warnings and cruise control etc. stopped working. I took vehicle into Toyota of Santa Maria and was told that I needed to pay for the sensors that had failed. They told me that I was responsible and I do not believe I am when AAA had just replaced my battery and only after that did the sensors have an issue. I do not feel safe driving my car now because all the sensors aren’t working anymore.
NHTSA complaint #11754574 — an unverified report by a vehicle owner.
While driving the 2019 Toyota RAV4, I found that the steering wheel was getting hard to turn and the car kept making grinding sound when turning. Due to I was short on time, I asked an old mechanic friend to check the RAV4 out before my road trip. He was unable to get the vehicle back; therefore, I used my other vehicle. While I was out of town the Mechanic contacted me, and ask if the car had been in water and I replied no. He suggested that I might want to see if there’s a recall. I googled recall for RAV4 vehicles and found that a recall had been issued for certain groups of power, steering boxes. This may allow water to enter the box that could corrode and cause loss of power steering that could cause an accidents. I’ve reached out to several Toyota representatives with this issue, but have been unsuccessful and getting them to see that this car may have been overlooked.
NHTSA complaint #11752178 — an unverified report by a vehicle owner.
The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed, an orange steering symbol appeared on the instrument panel accompanied by the message: "Power Steering Malfunction, Steering Power Low, Visit Your Dealer." An initial inspection by an independent mechanic indicated that the electrical power steering and the rack and pinion assembly needed to be replaced. Subsequently, the vehicle was taken to a dealer, where diagnostic testing confirmed a defective power steering system. Following a software update performed by the dealer, the warning symbol transitioned to red, accompanied by an audible alarm and a significant increase in the physical force required to steer the vehicle. Restarting the vehicle temporarily reverted the warning light to orange and restored steering functionality. Upon investigation, the contact discovered NHTSA Campaign Number: 20V373000 (Steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 105,857.
NHTSA complaint #11750513 — an unverified report by a vehicle owner.
The contact owns a 2023 Toyota RAV4. The contact stated that while driving at 46 MPH in heavy rain, a warning message indicating that the pre-collision sensor was blocked and needed to be cleared, was displayed temporarily, and the contact continued driving. The contact stated that the vehicle suddenly lost motive power shortly after, and the message "Steering power is low; please contact dealer" was displayed. The vehicle stalled and failed to restart.The following day, the contact's husband successfully restarted the vehicle, but the vehicle immediately stalled again, displaying a "Pre-collision malfunction; please call dealer" message. A local dealer was contacted, and the contact spoke with a receptionist regarding the battery, but the vehicle was neither diagnosed nor repaired. The manufacturer had not been made aware of the failure. The failure mileage was approximately 58,829.
NHTSA complaint #11748756 — an unverified report by a vehicle owner.
The contact owns a 2015 Toyota Rav4. The contact stated that the radio was inoperable. The contact stated that the gauges failed to properly operate. While driving 65 MPH, the vehicle lost power steering functionality. Additionally, the rearview camera image was reversed before becoming inoperable. The ABS, AWD, and engine warning lights were illuminated. The vehicle was taken to an independent mechanic, and an undisclosed fuse was replaced. The mechanic made the contact aware of NHTSA Campaign Number: 15V144000 (Steering). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and scheduled an appointment with the dealer for the recall repair of NHTSA Campaign Number: 23V734000 (Electrical System). The failure mileage was approximately 189,000.
NHTSA complaint #11746428 — an unverified report by a vehicle owner.
After driving for approximately 30-minutes in a heavy rain i pulled over and the automatic engine shutoff feature activated while i was waiting to go inside for an appointment. When attempting to restart the car, the engine would start but then shut off showing a "low power steering" warning message on my dash. The problem persisted for approximately 15-20 minutes. Eventually after about 10 attempts to restart the engine, the car started back up and drove fine the rest of the day. I have heard of this happening to many other rav4s on the Autosafety.org website and it causes me concern, especially if this problems causes the car to stall in high speed traffic in the rain. It is my understanding that this maybe a problem with the Mass Airflow Sensor getting wet in heavy rainfall.
NHTSA complaint #11746188 — an unverified report by a vehicle owner.
I was in a drive thru and my car had been idling for less than 5 minutes in the rain and started shuttering really bad with my roms dipping low. i put the vehicle in park and the the entire vehicle shut off and would not stay on without dying. for the next 20 minutes everytime i tried to start it it shut off immediately no matter what i would do. the vehicular kept telling me “Engine Stopped steering power low”. it let me put the vehicle in accessory mode and was fine but my steering wheel remained locked. after about 30 minutes i was able to get the vehicle to start and pull up about 15 feet before it shuttered and i put it in park and it died again. i had to get it towed to the dealership.
NHTSA complaint #11745756 — an unverified report by a vehicle owner.
The contact owns a 2020 Toyota Rav4. The contact stated that while driving 20 MPH and making a turn, the vehicle felt like it was going to flip over. There was no warning light illuminated. The contact stated that the dealer was made aware of the failure, but the vehicle was not repaired. The manufacturer was made aware of the issue. The contact stated that the VIN was not included in NHTSA Campaign Number: 20V373000 (Steering). The contact associated the failure with the recall. The failure mileage was approximately 74,000.
NHTSA complaint #11744881 — an unverified report by a vehicle owner.
We were informed of safety recalls for our Toyota Rav 4 2009 . We called the local Toyaota dealership for the recalls and was told on the phone after we dropped it off that they did the inspection to make sure the recalls could be completed and informed us that they could ,but they needed to keep overnight because they had to order the parts. Prior to dropping the vehicle off the car was able to be driven and no known issues were visible. Received call following told to come pick it up and that they officially refused to perform the recalls repairs. They stated that excessive structural damage and unsafe to drive to this degradation. Because the structural rust is directly in the exact suspension components targeted by this safety recalls. The vehicle cannot be remedied under standard recall procedures. By refusing the repair without providing an alternative solution The manufacture is failing its federal obligation to remedy a known safety defect. The vehicle is currently trapped in a regularity deadlock. It can not legally or safely be repaired. It is now deemed unsafe to be driven period. When the dealership gave the vehicle back, They wanted us to sign off and yes we refused because they told us it was inspected and was going to be repaired. When they did the inspection it is known that they have to bang , wrench and or pull on these parts to check to see if recall can be completed. Which they told us it could. When the vehicle was picked up we immediately noticed that the steering wheel was no longer in the correct position and that it was making an extreme screeching sound. We did not reach back out to the dealership as we feel they definitely caused more damage and already treated us poorly. We are requesting that the NHTSA intervenes to compel Toyota to provide an alternative remedy. Either structural vehicle replacement or a KB buyback to remove this 100% unsafe vehicle from the road. because the structural rust is directly impacting the exact components .
NHTSA complaint #11739536 — an unverified report by a vehicle owner.
2024 RAV4 XLE Premium will randomly pull to the left or right after start-up, or cold soak, and has been doing so since new. The Dealer has verified that the alignment is correct and there are no mechanical issues. When the vehicle is shut off and restarted, the symptoms will likely change and will often correct itself, but this sometimes changes the direction of the pull. This aligns with the same symptoms as NHTSA MC‑10214321 and Toyota Tech Tip T‑TT‑0616‑20. I have shared this information with the Dealer and they claim to be investigating the possible cause and I am waiting on confirmation of next steps to resolve it. Please update the known NHTSA complaint that has already been issued for Toyota RAV4 model years 2019-2021 to include later model years and including 2024.
NHTSA complaint #11735263 — an unverified report by a vehicle owner.
During the day after driving in rain in a 2023 Rav 4 LE AWD with 19000 miles car turned off. I was parked with it idling and with no warning stalled. I turned on multiple times and it kept stalling out. Finally a message appeared on dash "power steering low". After inspecting under hood and seeing all fluids ok I tried car again (maybe 10 min) and it started. Drove around parking lot it was fine. Drove to my mechanic. No error codes, battery was in good shape. This is very concerning. Suspect water in a hard rain somehow got in car. I was on major roads prior to parking, no huge puddles. Others online have mentioned this issue with no real answer and fears this will occur again while driving. NEEDS A RECAL.
NHTSA complaint #11734960 — an unverified report by a vehicle owner.
Car is out of alignment resolutions in the rear passenger tire to wear down at an abnormal rate. Had the vehicle inspected by a local mechanic and two different dealerships. All three inspections came back with the same answer. The camber and the toe for the right rear tire can not be set to a center good alignment. Leaving it in the red zone that will result in excessive Tire wear, handling and safety problems.
NHTSA complaint #11731545 — an unverified report by a vehicle owner.
The steering light comes on , and "engine stopped, steering power low" comes on. The car just stops, usually when I've braked and come to a compete stop, and just completely shuts down. It's done it in the middle of traffic, I don't know why it's an issue.
NHTSA complaint #11729879 — an unverified report by a vehicle owner.
On two separate occasions, my car has shaken violently and stopped both times while idling one in my driveway one at a stoplight and then an alert that says engine stopped steering power low came on
NHTSA complaint #11727636 — an unverified report by a vehicle owner.
The 2023 Toyota RAV4 8-speed transmission is catastrophically defective and poses an immediate safety hazard. It exhibits severe hesitation, slipping, and lurching when accelerating from a stop or low speed, and when attempting to merge into high-speed traffic (I-15/Las Vegas), creating a high risk of rear-end collisions. During these events, the RPMs spike and fall rapidly but the vehicle fails to accelerate. Furthermore, the vehicle lunges forward while the brakes are applied. The engine actively fights the braking system, requiring extreme physical force to stop the car and prevent front-end collisions. This lunging has repeatedly triggered the Pre-Collision System, causing the seatbelts to lock and tension against the driver’s body. Additionally, the vehicle exhibits steering resistance and feedback during turns, making it difficult to maneuver safely. The local dealership (AutoNation Toyota Las Vegas) inspected the vehicle and claimed these life-threatening behaviors are "normal" for this model.
NHTSA complaint #11725439 — an unverified report by a vehicle owner.