Owners have filed 270 complaints
about the 2009 Toyota Sienna with NHTSA between 2009 and 2026.
The largest single group is the body & structure.
Across this model's run it ranks 12 of 23 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 29
Against the median year of the Toyota Sienna. 50 means typical for this
model; 100 means roughly double.
Severity — 100
27.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 25
15% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
6268.9%
Door
1516.7%
Hatchback/Liftgate
77.8%
Temporary/Emergency Spare Tire
22.2%
Speedometer/Odometer
11.1%
Pressure Monitoring AND Regulating Systems
11.1%
Hinge AND Attachments
11.1%
Trunk LID
11.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
41.9%
1,000 – 9,999 miles
83.8%
10,000 – 24,999 miles
125.7%
25,000 – 49,999 miles
4421.1%
50,000 – 74,999 miles
2712.9%
75,000 – 99,999 miles
4220.1%
100,000 – 149,999 miles
5526.3%
150,000+ miles
178.1%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2009 Toyota Sienna w/SAB
—
—
—
16.9% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2009peak 8Jan 2026
Recalls on the 2009 Toyota Sienna
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 201750523,508 units in Canada
Powertrain
On certain vehicles, the transmission may be shifted out of PARK without first depressing the brake pedal. This could result in unintended vehicle movement, increasing the risk of injury and/or damage to property. Correction: Dealers will replace the shift lock solenoid.
Recall 201418882,381 units in Canada
Structure
On certain vehicles operated where road salts are frequently used, corrosion of the spare tire carrier assembly cable may cause the separation of the spare tire stowed under the vehicle. The spare tire falling on the road surface creates a safety hazard that may result in a crash causing injury and/or property damage. Correction: As an interim measure, dealers will remove the spare tire and store it in the cargo area of the vehicle. Dealers will replace the spare tire carrier assembly when parts become available. Note: This recall supersedes recall 2010-123. Vehicles that were inspected and/or repaired under the previous recall may still be at risk of spare tire separation and will require re-inspection and/or repair.
Recall 201332956,216 units in Canada
Powertrain
On certain vehicles, the transmission may be shifted out of PARK without first depressing the brake pedal. This could result in inadvertent vehicle movement, which could cause a crash resulting in injury and/or property damage. Correction: Dealers will replace the shift lock solenoid.
Recall 2010123138,409 units in Canada
Other
On certain vehicles operated where road salts are frequently used, excessive corrosion of the spare tire carrier assembly cable may cause the separation of the spare tire stowed under the vehicle. Spare tire falling on the road surface creates a safety hazard that may result in a crash causing property damage, personal injury or death. Correction: Dealers will inspect and, as required, either apply a corrosion resistance enhancement treatment to the spare tire carrier restraint cable, repair the cable and apply the corrosion resistance treatment, or replace the spare tire carrier assembly. Note: This recall has been superseded by recall 2014-188.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 105,000 milesNorthbrook, IL1 injured
UNKNOWN OR OTHER
THE PASSENGER DOOR CABLE ASSEMBLY SNAPPED CAUSING THE DOOR TO SLAM SHUT ON MY CHILD'S LEG WHILE ENTERING THE VEHICLE. WE WERE PARKED IN A PARKING LOT, THE KEYS WERE NOT IN THE IGNITION. THE CAR WAS PARKED ON A SLIGHT DECLINE WITH THE REAR OF THE CAR SLIGHTLY HIGHER THAN THE FRONT. THE DOOR WAS NEVER ENGAGED TO CLOSE, IT SLAMMED SHUT ON ITS OWN.
NHTSA complaint #11119952 — an unverified report by a vehicle owner.
at 80,000 milesKentwood, MICrash
VEHICLE SPEED CONTROL
UNEXPECTED ACCELARATION WHILE ATTEMPTING TO PARK;LOW SPEED, BARELY MOVING. THE VEHICLE(2009 TOYOTA SIENNA LUNGED FORWARD AND HIT A PARKED VEHICLE CAUSING DAMAGED TO THE SIENNA AND THE PARKED VEHICLE.
NHTSA complaint #11096912 — an unverified report by a vehicle owner.
Colorado Springs, CO3 injured
UNKNOWN OR OTHER
THE SLIDING DOORS OPEN AND CLOSE BUY A PUSH OF A BOTTON BUT WHEN SOMETHING GETS IN THE WAY THE DOOR STILL SHUT IT DOESN'T STOP MY 3 YR OLD DAUGHTER HAND WAS IN THE WAY WHEN THE DOOR WAS CLOSING BY TIME I GOT TO HER FINGERS WERE PINNED AN THIS HAPPEN TO MY SON MY SONS FRIEND HEAD U HAVE TO HIT THE DOOR TO STOP IT. I DON'T FEEL THAT IS SAFE AT ALL.
NHTSA complaint #11082064 — an unverified report by a vehicle owner.
at 47,000 milesBoca Raton, FLCrash5 injured
POWER TRAIN
CAR HAD UNEXPLAINED ACCELERATION. CAR HAD SOLENOID RECALL REPAIR. CAR WOULD SURGE FORWARD SLIGHTLY UNTIL ACCIDENT CAUSED IT TO GO OUT OF CONTROL. ALSO, TAKATA RECALL. CAR WAS FILLED WITH AIR BAG MATERIAL AND SIDE AIR BAGS CAUSED ALMOST FATAL INJURY TO MY WIFE AND SEVERE INJURY TO MY SON. CAR WAS TRAVELING ON SIDE STREET TRAVELING AROUND 30 MILES PER HOUR UNTIL IT SPED UP TO 68.4 MPH..
NHTSA complaint #11076429 — an unverified report by a vehicle owner.
at 47,000 milesBoca Raton, FLCrash5 injured
AIR BAGS
CAR HAD UNEXPLAINED ACCELERATION. CAR HAD SOLENOID RECALL REPAIR. CAR WOULD SURGE FORWARD SLIGHTLY UNTIL ACCIDENT CAUSED IT TO GO OUT OF CONTROL. ALSO, TAKATA RECALL. CAR WAS FILLED WITH AIR BAG MATERIAL AND SIDE AIR BAGS CAUSED ALMOST FATAL INJURY TO MY WIFE AND SEVERE INJURY TO MY SON. CAR WAS TRAVELING ON SIDE STREET TRAVELING AROUND 30 MILES PER HOUR UNTIL IT SPED UP TO 68.4 MPH..
NHTSA complaint #11076429 — an unverified report by a vehicle owner.
at 47,000 milesBoca Raton, FLCrash5 injured
ENGINE
CAR HAD UNEXPLAINED ACCELERATION. CAR HAD SOLENOID RECALL REPAIR. CAR WOULD SURGE FORWARD SLIGHTLY UNTIL ACCIDENT CAUSED IT TO GO OUT OF CONTROL. ALSO, TAKATA RECALL. CAR WAS FILLED WITH AIR BAG MATERIAL AND SIDE AIR BAGS CAUSED ALMOST FATAL INJURY TO MY WIFE AND SEVERE INJURY TO MY SON. CAR WAS TRAVELING ON SIDE STREET TRAVELING AROUND 30 MILES PER HOUR UNTIL IT SPED UP TO 68.4 MPH..
NHTSA complaint #11076429 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Odometer Fraud. The contact owned a 2009 Toyota Sienna. The contact discovered a mileage discrepancy after the vehicle was sold. The vehicle was a private sale. At the time of the sale, the vehicle mileage was 253,000. The contact posted the sale on Craigslist, and several days after the sale, the contact noticed that the vehicle was posted back on Craigslist for sale. The contact discovered that the new owner had rolled back the mileage on the odometer to 126,000. The ad on Craigslist was showing the fraudulent mileage.
NHTSA complaint #11709094 — an unverified report by a vehicle owner.
Brooklyn, NY
UNKNOWN OR OTHER
The driver's side sliding door was stuck and I was struggling with it. Suddenly, the quarter panel window shattered (the window between the door and the back of the car) and the door came halfway off the track. It's important to note that this was not the window of the door I was struggling with and nothing visible hit the window. Luckily, my baby was not yet in his seat which is right next to the window. It is normal for people to struggle with a stuck door. If a non-visibly connected window suddenly shatters it is a significant safety risk.
NHTSA complaint #11548924 — an unverified report by a vehicle owner.
Brooklyn, NY
STRUCTURE:BODY
The driver's side sliding door was stuck and I was struggling with it. Suddenly, the quarter panel window shattered (the window between the door and the back of the car) and the door came halfway off the track. It's important to note that this was not the window of the door I was struggling with and nothing visible hit the window. Luckily, my baby was not yet in his seat which is right next to the window. It is normal for people to struggle with a stuck door. If a non-visibly connected window suddenly shatters it is a significant safety risk.
NHTSA complaint #11548924 — an unverified report by a vehicle owner.
at 218,000 milesGreensboro, NC
STEERING
On my 2009 Toyota Sienna XLE V6 FWD. The anti-slip indicator light improperly turns-on on dry roads at safe speeds. This causes a distraction to the driver.
NHTSA complaint #11512655 — an unverified report by a vehicle owner.
at 218,000 milesGreensboro, NC
SUSPENSION
On my 2009 Toyota Sienna XLE V6 FWD. The anti-slip indicator light improperly turns-on on dry roads at safe speeds. This causes a distraction to the driver.
NHTSA complaint #11512655 — an unverified report by a vehicle owner.
at 218,000 milesGreensboro, NC
ELECTRICAL SYSTEM
On my 2009 Toyota Sienna XLE V6 FWD. The anti-slip indicator light improperly turns-on on dry roads at safe speeds. This causes a distraction to the driver.
NHTSA complaint #11512655 — an unverified report by a vehicle owner.
Glenmont, NY
ELECTRICAL SYSTEM
Vehicle has an unknown electrical draw this draining the battery every night, making vehicle unusable even in emergency. Mechanic has confirmed draw but is unable to find short.
NHTSA complaint #11485258 — an unverified report by a vehicle owner.
Ambler, PA
POWER TRAIN
The cables for the rear power sliding doors snapped on my car causing the door to be jammed shut. When the second one broke approximately two weeks later it's snap back whipping nearly hitting my three-year-old son
NHTSA complaint #11447981 — an unverified report by a vehicle owner.
Ambler, PA
POWER TRAIN
Out of nowhere my vehicle started making a whining noise and then stopped moving then all these lights popped on my Dash getting it towed to a shop to come to find out that the solenoids for the transmission had went bad thank goodness I was on a side road only doing 25 mph I couldn't imagine being on the freeway doing 65 when this happened there has been numerous numerous other reports have the same issue
NHTSA complaint #11447982 — an unverified report by a vehicle owner.
Ambler, PA
UNKNOWN OR OTHER
The cables for the rear power sliding doors snapped on my car causing the door to be jammed shut. When the second one broke approximately two weeks later it's snap back whipping nearly hitting my three-year-old son
NHTSA complaint #11447981 — an unverified report by a vehicle owner.
Ambler, PA
UNKNOWN OR OTHER
Out of nowhere my vehicle started making a whining noise and then stopped moving then all these lights popped on my Dash getting it towed to a shop to come to find out that the solenoids for the transmission had went bad thank goodness I was on a side road only doing 25 mph I couldn't imagine being on the freeway doing 65 when this happened there has been numerous numerous other reports have the same issue
NHTSA complaint #11447982 — an unverified report by a vehicle owner.
Ambler, PA
STRUCTURE:BODY
The cables for the rear power sliding doors snapped on my car causing the door to be jammed shut. When the second one broke approximately two weeks later it's snap back whipping nearly hitting my three-year-old son
NHTSA complaint #11447981 — an unverified report by a vehicle owner.
Ambler, PA
ENGINE
Out of nowhere my vehicle started making a whining noise and then stopped moving then all these lights popped on my Dash getting it towed to a shop to come to find out that the solenoids for the transmission had went bad thank goodness I was on a side road only doing 25 mph I couldn't imagine being on the freeway doing 65 when this happened there has been numerous numerous other reports have the same issue
NHTSA complaint #11447982 — an unverified report by a vehicle owner.
Venice, FL
VISIBILITY/WIPER
Dashboard is sticky and extreme cracking. Makes it hard to see when sunlight hits dashboard. Have tried everything to try and get stickiness off. Nothing has worked.
NHTSA complaint #11427802 — an unverified report by a vehicle owner.
Wakefield, MA
STRUCTURE:BODY
The rear passenger side sliding door cable and motor assembly on the Toyota Sienna failed, causing the door to become completely inoperative (cannot open nor close) and the broken cable nearly cut my wife as it broke under tension and came flying out toward her as she was trying to close the door normally. The cable and motor had been replaced in 2015. The cable and motor on the rear driver side sliding door was also replaced in 2013 and 2017. The problem was confirmed by Woburn Toyota (dealer) and reported to the manufacturer. The manufacturer has confirmed the failure and safety defect, but refuses to provide repairs. No warnings were provided, no recall was issued, and customers were not notified of internal safety bulletin POL12-02 issued by Toyota.
NHTSA complaint #11425727 — an unverified report by a vehicle owner.
Wakefield, MA
ELECTRICAL SYSTEM
The rear passenger side sliding door cable and motor assembly on the Toyota Sienna failed, causing the door to become completely inoperative (cannot open nor close) and the broken cable nearly cut my wife as it broke under tension and came flying out toward her as she was trying to close the door normally. The cable and motor had been replaced in 2015. The cable and motor on the rear driver side sliding door was also replaced in 2013 and 2017. The problem was confirmed by Woburn Toyota (dealer) and reported to the manufacturer. The manufacturer has confirmed the failure and safety defect, but refuses to provide repairs. No warnings were provided, no recall was issued, and customers were not notified of internal safety bulletin POL12-02 issued by Toyota.
NHTSA complaint #11425727 — an unverified report by a vehicle owner.
at 185,000 milesAmbler, PA
SUSPENSION
USUALLY MOVING BETWEEN 25- 45 MPH. ON ANY ROAD. THE VSC, TRACTION CONTROL, AND CHECK ENGINE LIGHT COME ON. FOR NO REASON THIS HAPPENS QUITE OFTEN DAILY. I HAVE LOOKED INTI THIS AND NUMEROUS, NUMEROUS PEOPLE EXPERIENCE TGE SAME PROBLEM
NHTSA complaint #11377022 — an unverified report by a vehicle owner.
at 185,000 milesAmbler, PA
ELECTRICAL SYSTEM
USUALLY MOVING BETWEEN 25- 45 MPH. ON ANY ROAD. THE VSC, TRACTION CONTROL, AND CHECK ENGINE LIGHT COME ON. FOR NO REASON THIS HAPPENS QUITE OFTEN DAILY. I HAVE LOOKED INTI THIS AND NUMEROUS, NUMEROUS PEOPLE EXPERIENCE TGE SAME PROBLEM
NHTSA complaint #11377022 — an unverified report by a vehicle owner.
at 154,837 milesSanta Clara, CA
SERVICE BRAKES
ON DRY PAVEMENT DRIVING ABOUT 35-40 MILES AN HOUR THE VSC TRACTION SENSOR CAME ON LIGHTS AND SOUND AND HIT MY BRAKES MY STEERING WENT TO THE RIGHT I ALMOST GOT IN AN ACCIDENT THIS IS THE THIRD TIME THIS HAS HAPPENED AND THEY CAN'T FIGURE OUT WHAT'S WRONG WITH IT.
NHTSA complaint #11328666 — an unverified report by a vehicle owner.
at 154,837 milesSanta Clara, CA
ELECTRONIC STABILITY CONTROL (ESC)
ON DRY PAVEMENT DRIVING ABOUT 35-40 MILES AN HOUR THE VSC TRACTION SENSOR CAME ON LIGHTS AND SOUND AND HIT MY BRAKES MY STEERING WENT TO THE RIGHT I ALMOST GOT IN AN ACCIDENT THIS IS THE THIRD TIME THIS HAS HAPPENED AND THEY CAN'T FIGURE OUT WHAT'S WRONG WITH IT.
NHTSA complaint #11328666 — an unverified report by a vehicle owner.
at 118,000 milesAurora, IL
STRUCTURE:BODY
TO WHOM IT MAY CONCERN: REGARDING CUSTOMER SUPPORT PROGRAM (ZTS): WARRANTY ENHANCEMENT FOR REAR SLIDING DOOR LATCH ASSEMBLIES ON CERTAIN 2004-2010MY SIENNA VEHICLES AND POWER SLIDING DOOR CABLE ASSEMBLY ON CERTAIN 2004-2007MY SIENNA VEHICLES. I AM HERE TO TELL YOU THAT MY 2009 SIENNA SHOULD HAVE BEEN COVERED BY THIS WARRANTY EXTENSION. A FEW YEARS AGO OUR CABLE SNAPPED ON THE DRIVER SIDE DOOR. I WAS TOLD BY MY DEALER AND TOYOTA CUSTOMER SERVICE THAT MY MODEL YEAR WAS NOT COVERED BY THE ABLE ASSEMBLY ISSUE. I WAS QUOTED APPROXIMATELY $2K FOR THIS REPAIR. WELL, WITH THE CRAZINESS OF THE PANDEMIC, I DECIDED TO DO THIS REPAIR MYSELF. I PURCHASED THE ATTACHED PARTS LIST IN THE SCAN MYSELF. AS YOU CAN SEE FROM THE IMAGES: THERE ARE SCREWS MISSING AROUND THE PULLEY SYSTEM, THE CABLE CRACKED THE HOUSING AND PROCEEDED TO TEAR UP THE SOUND INSULATION. THANKFULLY THE CABLE DID NOT HARM ANY OTHER KEY AREAS OF THE DOOR. THIS BLATANT DISREGARD FOR THE 2009 MODEL YEAR IS EXTREMELY DISAPPOINTING. I AM SURE THERE ARE OTHER OWNERS WITH THE SAME ISSUE.
NHTSA complaint #11320405 — an unverified report by a vehicle owner.
at 118,000 milesAurora, IL
ELECTRICAL SYSTEM
TO WHOM IT MAY CONCERN: REGARDING CUSTOMER SUPPORT PROGRAM (ZTS): WARRANTY ENHANCEMENT FOR REAR SLIDING DOOR LATCH ASSEMBLIES ON CERTAIN 2004-2010MY SIENNA VEHICLES AND POWER SLIDING DOOR CABLE ASSEMBLY ON CERTAIN 2004-2007MY SIENNA VEHICLES. I AM HERE TO TELL YOU THAT MY 2009 SIENNA SHOULD HAVE BEEN COVERED BY THIS WARRANTY EXTENSION. A FEW YEARS AGO OUR CABLE SNAPPED ON THE DRIVER SIDE DOOR. I WAS TOLD BY MY DEALER AND TOYOTA CUSTOMER SERVICE THAT MY MODEL YEAR WAS NOT COVERED BY THE ABLE ASSEMBLY ISSUE. I WAS QUOTED APPROXIMATELY $2K FOR THIS REPAIR. WELL, WITH THE CRAZINESS OF THE PANDEMIC, I DECIDED TO DO THIS REPAIR MYSELF. I PURCHASED THE ATTACHED PARTS LIST IN THE SCAN MYSELF. AS YOU CAN SEE FROM THE IMAGES: THERE ARE SCREWS MISSING AROUND THE PULLEY SYSTEM, THE CABLE CRACKED THE HOUSING AND PROCEEDED TO TEAR UP THE SOUND INSULATION. THANKFULLY THE CABLE DID NOT HARM ANY OTHER KEY AREAS OF THE DOOR. THIS BLATANT DISREGARD FOR THE 2009 MODEL YEAR IS EXTREMELY DISAPPOINTING. I AM SURE THERE ARE OTHER OWNERS WITH THE SAME ISSUE.
NHTSA complaint #11320405 — an unverified report by a vehicle owner.
at 97,000 milesLouisville, KY
UNKNOWN OR OTHER
BOTH SIDES POWER SLIDING DOORS HAD A CABLE BROKEN THAT ACTIVATES AUTOMATIC DOOR FUNCTION, IT ALSO OBSTRUCTS MANUALLY OPENING DOORS CREATING AN EGRESS HAZARD. BOTH DOORS CAN ONLY BE MANUALLY OPENED PARTIAL WAY. AVERAGE PERSON ENTERS/EXITS REAR SEATS WITH GREAT DIFFICULTY DUE TO THE SLIDING DOOR OBSTRUCTION.
NHTSA complaint #11301336 — an unverified report by a vehicle owner.
at 135,000 milesVass, NC
VISIBILITY/WIPER
THE DASHBOARD ON THIS VEHICLE IS ESSENTIALLY MELTING AND TURNING INTO A STICKY, TACKY GLUE WHICH CREATES A BLINDING GLARE ON THE WINDSHIELD FOR THE DRIVER WHILE DRIVING. TOYOTA DID HAVE AN EXTENDED WARRANTY FOR THIS THAT THEY PUT INTO EFFECT AFTER THE PROBLEM BECAME PUBLIC BUT THEY PUT A TIME LIMIT ON IT AND MY VEHICLE STARTED HAVING THE ISSUE JUST OUTSIDE OF THE WARRANTY PERIOD. IN FACT I HAD THE VEHICLE EVALUATED IN 2017 DURING THE EXTENDED WARRANTY PERIOD AND WAS TOLD IT DID NOT QUALIFY BECAUSE I APPARENTLY WAS TAKING CARE OF MY VEHICLE TOO WELL. NOW TOYOTA IS SAYING I'LL HAVE TO REPLACE THE DASHBOARD MYSELF. IT IS REALLY HARD TO DRIVE ON BRIGHT DAYS BECAUSE THE GLARE IS AWFUL.
NHTSA complaint #11301065 — an unverified report by a vehicle owner.
at 134,000 milesDiamond BAR, CA
AIR BAGS
2009 TOYOTA SIENNA WITH 134K MILEAGE HAS SRS WARNING LIGHT ON ALL OF A SUDDEN AND STAYS ON. TOYOTA DEALER WOULD CHARGE ME FOR DIAGNOSING AND CHARGE ME IF ANY FURTHER JOBS NEED TO BE DONE. SHOULDN'T THIS BE RECALLED AND HANDLED WITHOUT ANY CHARGE TO OWNERS AS IT'S MATTER OF SAFETY ISSUE?
NHTSA complaint #11298574 — an unverified report by a vehicle owner.
