Owners have filed 58 complaints
about the 2019 Toyota Sienna with NHTSA between 2019 and 2026.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 17 of 23 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 6
Against the median year of the Toyota Sienna. 50 means typical for this
model; 100 means roughly double.
Severity — 71
13.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
76% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
28.0%
1,000 – 9,999 miles
832.0%
10,000 – 24,999 miles
624.0%
25,000 – 49,999 miles
416.0%
50,000 – 74,999 miles
520.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2019peak 8Apr 2026
Recalls on the 2019 Toyota Sienna
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
20V012000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
19V532000
STEERING
Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
Risk: If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.
19V503000
EQUIPMENT:OTHER:LABELS
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
19V410000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
Risk: The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.
19V318000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Sienna vehicles. The passenger front door may have incorrect welds inside, possibly affecting the air bag sensor readings for the passenger side front seat and curtain shield air bags.
Risk: The incorrect air bag sensor readings could cause the affected air bags to unintentionally deploy or to not deploy when intended, increasing the risk of a crash and/or injury.
19V244000
EQUIPMENT:OTHER:LABELS
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 2020514126,597 units in Canada
Fuel System
Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This recall is an expansion of recalls SRC R95/SRC R96 and SRC RA2/SRC RA3 (Transport Canada Recall Numbers 2020-005 and 2020-088). Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump.
Recall 2020088111,835 units in Canada
Fuel System
Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This recall is an expansion of recall SRC R95/SRC R96 (Transport Canada Recall No. 2020-005) Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump.
Recall 202000546,733 units in Canada
Fuel System
Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump.
Recall 201935547 units in Canada
Steering
Issue: On certain vans converted to a mobility vehicle by BraunAbility, the steering shaft extension could break. If this happens, there would be a sudden loss of steering control. Safety Risk: A loss of steering control could create the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a BraunAbility dealer to replace the steering shaft extension with an improved part.
Recall 201931725 units in Canada
Brakes
Issue: On certain vans converted to a rear-entry mobility vehicle by BraunAbility, the fittings for the brake line extensions may be incorrect. This could cause a brake fluid leak that may result in reducing braking. Note: This problem affects conversions that were built between January 9, 2018, and May 20, 2019. Safety Risk: Reduced braking could cause extended stopping distances and increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a BraunAbility dealer to inspect the brake line connections. If necessary, an adapter fitting will be installed and the brake system will be bled.
Recall 201919896 units in Canada
Airbag
Issue: The passenger front door may not have been built correctly. This may cause the airbag sensors not to work properly. As a result, the side airbag and curtain shield airbag may not work properly in a crash. It may also cause the airbags to deploy suddenly without a crash. Safety Risk: Airbags that do not work properly in a crash or that deploy suddenly could create an increased risk of injuries. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealership to replace the passenger front door sub-assembly with a new one.
Reports where the owner recorded a crash, a fire, an injury or a death.
Aledo, TXCrash
AIR BAGS
My van was struck directly in the driver side rear sliding door while sitting still at a stop sign. The other driver collided straight into the passenger compartment door at an approximate speed of 30 mph crushing the door, exploding the window and neither the driver side airbags nor the side curtain airbags deployed. Resulting in my wife severely jarring around in the driver's seat, as well as my son who was securely fastened in a child booster seat in the driver side rear seat. The glass from the rear door window shattered and covered my son and the interior of the vehicle. There are no active recalls, but I read about a recall concerning the passenger side door welds that could affect operation of the side airbag and side curtain airbag sensors, but this only applied to a small number of 2019 Sienna's. Could this have been a manufacturing defect that bled over to the other door structures affecting the sensors in the same way.
NHTSA complaint #11544692 — an unverified report by a vehicle owner.
Tucson, AZ1 injured
UNKNOWN OR OTHER
The power sliding door on the driver’s side of the vehicle is malfunctioning. When the door is opened with the electric opening function, it detects resistance and starts to close. While closing, the door closes with great force and no longer attempts to detect closing resistance. Me, my wife, and my infant daughter have been crushed/trapped by the door. My daughter had her arm trapped in the door. My wife had her back crushed. The Toyota dealer in Tucson, AZ (Precision Toyota) said the electrical cables inside the door are binding, causing the resistance when opening. We have not modified or otherwise touched the electrical door opening cables during our three years of ownership and therefore believe this is an engineering design flaw, or manufacturing defect. My concern is that there may be several other doors with this defect which could eventually lead to great harm on a young child, in the form of a crushing injury.
NHTSA complaint #11472348 — an unverified report by a vehicle owner.
at 6,800 milesNew Port Richey, FLCrash1 injured
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2019 Toyota Sienna. The contact stated that the front end of the vehicle would lunge downward towards the road surface when depressing the brake pedal. Additionally, the contact stated while reversing in a parking lot of the Doctor's offices, the vehicle accelerated at high speed independently. The contact depressed the brake pedal as hard as he could with both of his feet; however, the rear end of the vehicle crashed into the rear end of another occupied vehicle. The air bags failed to deploy. An unknown warning light illuminated. The contact sustained bruises on the left arm but did not seek medical assistance. The other occupied vehicle had three passengers including a baby asleep in a car seat located in the rear seats. The contact was unsure whether the other three passengers sustained injuries. The police arrived at the scene but there was no police report filed. The vehicle was towed to the dealer. The dealer informed the contact that they could not diagnose or repair the vehicle as it was involved in an accident that may have injured other individuals. The manufacturer was notified of the failure and informed the contact that a field engineer would contact him for the vehicle inspection. The contact stated the manufacturer took possession of the vehicle EDR but has not informed him of a diagnostic. A case was opened. The vehicle remained at the dealership but was not diagnosed or repaired. The failure mileage was approximately 6,800.
NHTSA complaint #11462747 — an unverified report by a vehicle owner.
at 6,800 milesNew Port Richey, FLCrash1 injured
SERVICE BRAKES
The contact owns a 2019 Toyota Sienna. The contact stated that the front end of the vehicle would lunge downward towards the road surface when depressing the brake pedal. Additionally, the contact stated while reversing in a parking lot of the Doctor's offices, the vehicle accelerated at high speed independently. The contact depressed the brake pedal as hard as he could with both of his feet; however, the rear end of the vehicle crashed into the rear end of another occupied vehicle. The air bags failed to deploy. An unknown warning light illuminated. The contact sustained bruises on the left arm but did not seek medical assistance. The other occupied vehicle had three passengers including a baby asleep in a car seat located in the rear seats. The contact was unsure whether the other three passengers sustained injuries. The police arrived at the scene but there was no police report filed. The vehicle was towed to the dealer. The dealer informed the contact that they could not diagnose or repair the vehicle as it was involved in an accident that may have injured other individuals. The manufacturer was notified of the failure and informed the contact that a field engineer would contact him for the vehicle inspection. The contact stated the manufacturer took possession of the vehicle EDR but has not informed him of a diagnostic. A case was opened. The vehicle remained at the dealership but was not diagnosed or repaired. The failure mileage was approximately 6,800.
NHTSA complaint #11462747 — an unverified report by a vehicle owner.
Quebec, AR1 injured
AIR BAGS
I own a 2019 Toyota Sienna with 52,200 kms. I bought it January 29, 2021. On Saturday, June 26, 2021, I was exiting the Quebec to Lévis ferry on the Lévis side. As I went up the metal ramp at 10-12 km/hr, ALL the airbags suddenly deployed with a great boom. We hit nothing. ALL The front and side airbags deployed. The front windshield was broken and one of the side windows was totally shattered. In fact it was not there any more. Pieces of broken glass flew all over the car and hit us. The vehicle filled up with smoke. On board was my wife and I and our two special needs sons. We had to hurriedly get them unstrapped and hand them to ferry workers on the outside. I was the only one injured. I received the airbag straight in my face and it hurt my neck. I have had a headache and neck ache ever since (today is June 29). I ignore the reason for which the airbags deployed. But I do know that Toyota has had to recall other 2019 Siennas for spontaneous deployment of their airbags. Maybe it is an airbag defect. My vehicle was still under warranty. The fire department and police were on the scene. The Levis Ferry director wrote a report. The Levis police report is LVS-210626-008. Thank you.
NHTSA complaint #11422870 — an unverified report by a vehicle owner.
at 50,000 milesRochester, MN1 injured
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE GETTING HIS CHILD FROM THE REAR PASSENGER SLIDING DOOR WITHOUT WARNING THE SLIDING DOOR CLOSED ON THE CHILDS RIGHT HAND. THE CHILD WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
NHTSA complaint #11416074 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Holliston, MA
POWER TRAIN
2019 Sienna XLE with 77,000 miles has a UA80 Transmission is whining at the final gear per Imperial Toyota Milford MA service center. They want to replace the transmission for 9,000 USD and Toyota Corporate refuses assistance. It appear to be a common defect which could lead to transmission lockup if the gear fails.
NHTSA complaint #11731560 — an unverified report by a vehicle owner.
at 72,000 milesWethersfield, CT
LATCHES/LOCKS/LINKAGES
The contact owns a 2019 Toyota Sienna. The contact stated that while attempting to open the driver's side sliding door, the door failed to completely open but remained ajar. The contact became aware that an electrical cable was hanging from the door. The vehicle was taken to the dealer, where it was diagnosed, and determined that the cable needed to be replaced. The dealer informed the contact that the door needed to be taken off and reinstalled to repair the vehicle. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 72,000.
NHTSA complaint #11730847 — an unverified report by a vehicle owner.
Millstone Twp, NJ
UNKNOWN OR OTHER
Started hearing a whining noise upon acceleration. Took car to Toyota for a diagnostic check. Discovered transmission is failing. Recommended repair is a full transmission replacement, quoted $10,000. After bringing to a local mechanic for a second opinion, he claims this is a widespread issue with Toyota Siennas in similar years. After some research, Toyota quietly claims there was an issue in the manufacturing of these transmissions however won’t take accountability
NHTSA complaint #11724299 — an unverified report by a vehicle owner.
Port Orange, FL
STRUCTURE:BODY
About 2 years after the 9/30/2019 purchase (new), the paint on the front engine hood began peeling & cracking. Calls to Parks Toyota were ineffective. Now the entire hood has pervasive cracks. The hood needs to be removed, sanded & painted with a more substantial, long-lasting paint. The paint used is supposed to contain an additional clear coat for protection.
NHTSA complaint #11714572 — an unverified report by a vehicle owner.
Hudson, WI
POWER TRAIN
Transmission has failed and been replaced. This is part of issues from 2017 to 2020 tranny failures, loud whining and needing to be replaced. Tranny failure is very dangerous to the occupants. Toyota has failed to warranty these.
NHTSA complaint #11703555 — an unverified report by a vehicle owner.
San Bruno, CA
UNKNOWN OR OTHER
Lyft deactivated 60yo driver (7yr Lyft, 30yr driving) over vague "unsafe driving". Submitted **20 raw dashcam videos** (Oct 29, 2025) proving: - Full stop at flashing red light - Safe rolling stops (<4 mph) in Toyota Sienna + 3 passengers - Max 28 mph Videos requested by Lyft but ignored. **Tickets:** XXX/ XXX/ XXX **Evidence:** https://drive.google.com/drive/folders/1OIgAwnaAV8Jr8GS4uiUcmqwYodmgCAWy?usp=sharing Lyft violates safety policy (§7.3). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11697965 — an unverified report by a vehicle owner.
Darien, IL
POWER TRAIN
sever transmission whine started at 138k miles over a year ago.Toyota will not fix issues under recalled ua80 transmission. Said my vin doesn’t fall within recall.
NHTSA complaint #11670044 — an unverified report by a vehicle owner.
Charlottte, NC
Chest Clip, Buckle, Harness
The Harness Adjuster Strap (item 5 in attached snip from user manual) loosens while in use. This item was manufactured post-recall 24C002000, using Nuna's new design described here: [XXX] This design change did not prevent the functionality of the strap to fail. There was zero to minimal debris (no food, drink, or water) in the mechanism causing it to fail. The Harness Release button (item 4 in snip from user manual) actuates freely. The adjuster strap, and subsequently the entire harness strap, moves freely, while the carseat is loaded or unloaded. I have a video available showing that the strop in the seat freely moving. We discovered the product failure while loading the child in the carseat and testing it's security by pulling on chest straps. Nuna's response was lackluster and unprofessional. Here is the sequence of events: We immediately reported the issue the first business day available, May 27th, and Nuna responded 24hrs later, informing us they would again respond in 1-2 business days to send us a form and shipping label to send back the defective product. We responded the same day asking them to expedite the process and send us a new product immediately as we had no backup for a carseat and my wife could not leave the home. A little over 48 hrs later they denied our request, and sent us the shipping and RMA form. We are now a full business week past the initial request and now are returning the carseat, with no assurance of when the replacement will be delivered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11664341 — an unverified report by a vehicle owner.
Darien, IL
POWER TRAIN
Transmission UA80e is a poorly designed transmission. It almost caused an accident due to the transmission lunching forward on its own. Also has a whine coming from the transaxle. There is a customer service program for the 2017-2018 models about this issue. But I have a 2019 and not eligible for the program. Would like for Toyota to make this right. Less than 5 year old van.
NHTSA complaint #11613674 — an unverified report by a vehicle owner.
Aledo, TXCrash
AIR BAGS
My van was struck directly in the driver side rear sliding door while sitting still at a stop sign. The other driver collided straight into the passenger compartment door at an approximate speed of 30 mph crushing the door, exploding the window and neither the driver side airbags nor the side curtain airbags deployed. Resulting in my wife severely jarring around in the driver's seat, as well as my son who was securely fastened in a child booster seat in the driver side rear seat. The glass from the rear door window shattered and covered my son and the interior of the vehicle. There are no active recalls, but I read about a recall concerning the passenger side door welds that could affect operation of the side airbag and side curtain airbag sensors, but this only applied to a small number of 2019 Sienna's. Could this have been a manufacturing defect that bled over to the other door structures affecting the sensors in the same way.
NHTSA complaint #11544692 — an unverified report by a vehicle owner.
Louisville, KY
POWER TRAIN
Car was recalled for fuel pump and I repaired in 8/2020 with approximately 11,190 miles. I had complained that car, since time of purchase and had 4662 miles when I insisted Toyota fix this, (hunted for gears, hesitated, lagged when accelerator pushed, and had poorer gas mileage than expected). The car now has 34,875 miles on it and is doing the same thing, hesitating, lunging between gears. Our mechanic confirmed this and stated worse when using a.c. Called Toyota Customer Service and they said the car was out of warranty for the pump repair, but perhaps not the power train, transmission, etc. Have not gotten back to me yet, but has not been one working day after spending 2.5 hours on the phone with them yesterday. This is a safety issue, I press on the gas to make a turn and it lags leaving me in traffic. My 2007 Sienna, which is still running for my daughter, never did this and has full power when called upon. Toyota needs to repair the entire fuel system, transmission, if they cannot fix this. There are no warning lights when this happens & it is happening more frequently. Dealership told me they could not put another pump on car and to contact Toyota Customer Service and gave me the number. When we had the car for about a month, dealership said we were just not used to driving a car with this type of transmission and car was low on oil, we added oil and dealership said we used the wrong type, but we figured some oil was better than no oil. We are boomers and have been driving cars for decades, with clutches and without and we know how to drive a vehicle.
NHTSA complaint #11528072 — an unverified report by a vehicle owner.
Louisville, KY
ENGINE
Car was recalled for fuel pump and I repaired in 8/2020 with approximately 11,190 miles. I had complained that car, since time of purchase and had 4662 miles when I insisted Toyota fix this, (hunted for gears, hesitated, lagged when accelerator pushed, and had poorer gas mileage than expected). The car now has 34,875 miles on it and is doing the same thing, hesitating, lunging between gears. Our mechanic confirmed this and stated worse when using a.c. Called Toyota Customer Service and they said the car was out of warranty for the pump repair, but perhaps not the power train, transmission, etc. Have not gotten back to me yet, but has not been one working day after spending 2.5 hours on the phone with them yesterday. This is a safety issue, I press on the gas to make a turn and it lags leaving me in traffic. My 2007 Sienna, which is still running for my daughter, never did this and has full power when called upon. Toyota needs to repair the entire fuel system, transmission, if they cannot fix this. There are no warning lights when this happens & it is happening more frequently. Dealership told me they could not put another pump on car and to contact Toyota Customer Service and gave me the number. When we had the car for about a month, dealership said we were just not used to driving a car with this type of transmission and car was low on oil, we added oil and dealership said we used the wrong type, but we figured some oil was better than no oil. We are boomers and have been driving cars for decades, with clutches and without and we know how to drive a vehicle.
NHTSA complaint #11528072 — an unverified report by a vehicle owner.
Louisville, KY
FUEL/PROPULSION SYSTEM
Car was recalled for fuel pump and I repaired in 8/2020 with approximately 11,190 miles. I had complained that car, since time of purchase and had 4662 miles when I insisted Toyota fix this, (hunted for gears, hesitated, lagged when accelerator pushed, and had poorer gas mileage than expected). The car now has 34,875 miles on it and is doing the same thing, hesitating, lunging between gears. Our mechanic confirmed this and stated worse when using a.c. Called Toyota Customer Service and they said the car was out of warranty for the pump repair, but perhaps not the power train, transmission, etc. Have not gotten back to me yet, but has not been one working day after spending 2.5 hours on the phone with them yesterday. This is a safety issue, I press on the gas to make a turn and it lags leaving me in traffic. My 2007 Sienna, which is still running for my daughter, never did this and has full power when called upon. Toyota needs to repair the entire fuel system, transmission, if they cannot fix this. There are no warning lights when this happens & it is happening more frequently. Dealership told me they could not put another pump on car and to contact Toyota Customer Service and gave me the number. When we had the car for about a month, dealership said we were just not used to driving a car with this type of transmission and car was low on oil, we added oil and dealership said we used the wrong type, but we figured some oil was better than no oil. We are boomers and have been driving cars for decades, with clutches and without and we know how to drive a vehicle.
NHTSA complaint #11528072 — an unverified report by a vehicle owner.
at 45,750 milesAlexandria, VA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2019 Toyota Sienna. The contact stated that after he entered the vehicle, he depressed the brake pedal to start the vehicle. After the vehicle was started, he shifted into reverse(R) while the brake pedal remained depressed; however, the vehicle inadvertently accelerated without warning. In a desperate attempt to stop the vehicle from crashing into another vehicle, the contact shifted into drive(D) while the brake pedal remained depressed. The contact then stated that he applied pressure to the brake pedal to stop the vehicle from accelerating when the vehicle then jumped the curb and struck a garbage can. The contact then shifted into reverse(R) while the vehicle continued to accelerate to move away from the garbage can and then shifted in neutral(N). The contact then shifted back into park(P). The contact then stated that after he placed the vehicle in park, the inadvertent acceleration stopped. The contact shifted into drive(D) and the vehicle performed as designed; however, the contact was concerned for his safety and carefully drove the vehicle to his residence where the vehicle remained. The contact was unsure if any warning lights were illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 45,750.
NHTSA complaint #11521485 — an unverified report by a vehicle owner.
Elkhart, IN
UNKNOWN OR OTHER
Problems with catalyst
NHTSA complaint #11508941 — an unverified report by a vehicle owner.
Roselle, IL
UNKNOWN OR OTHER
The microphone has an issue and it is tied to the SOS call button in the car. I asked my dealership, they wanted to charge $200 to run a diagnostic scan, I contacted Toyota directly, they basically said the dealer can charge it if they want and reverse the charge if they find a problem under warranty. I originally thought the issue was with the Blue Tooth. I found this video on YouTube, his fix did work-my concern is, if I had needed Emergency help-the button would not have called anyone, disconnecting your car battery is NOT something I should I have to do to fix a 2019 vehicle. https://www.youtube.com/watch?v=FkAdMRKHS_0
NHTSA complaint #11499369 — an unverified report by a vehicle owner.
Roselle, IL
ELECTRICAL SYSTEM
The microphone has an issue and it is tied to the SOS call button in the car. I asked my dealership, they wanted to charge $200 to run a diagnostic scan, I contacted Toyota directly, they basically said the dealer can charge it if they want and reverse the charge if they find a problem under warranty. I originally thought the issue was with the Blue Tooth. I found this video on YouTube, his fix did work-my concern is, if I had needed Emergency help-the button would not have called anyone, disconnecting your car battery is NOT something I should I have to do to fix a 2019 vehicle. https://www.youtube.com/watch?v=FkAdMRKHS_0
NHTSA complaint #11499369 — an unverified report by a vehicle owner.
Ellicott City, MD
POWER TRAIN
I was traveling on the Capital Beltway (495) during morning rush-hour in my 2019 Toyota Sienna Minivan. Normal Road Conditions: Stop & Go traffic in the right-most lane around 9:30am on December 14, 2022. All of a sudden and without warning, when attempting to accelerate and keep up with traffic after the vehicle was stopped, I found that I was unable to move forward. (There was no indication that my vehicle was suffering from mechanical failure prior to this incident and no visible alert or alarm was triggered) At that point, I powered down the vehicle after turning on the hazard indicator lights. After re-engaging the ignition, I then tried to move forward, and found the vehicle to be unresponsive. A tractor trailer was directly in back of me and was inching closer as to keep up with the rush-hour traffic. I was immovable at that moment and waived the truck around. After finding a break in traffic, I attempted to move out of the right-most lane, but with the transmission not responding to the Drive function, found that my only course of action was to to engage Reverse and move to the Right shoulder of the highway. I then notified triple A and my vehicle was towed to a local garage for evaluation. Upon initial evaluation is was determined that it was either related to where the shift cable goes in to the transmission, or complete transmission failure. It is highly unusual for a Toyota transmission to fail at 71.000 miles (odometer reading at the time of the incident). I currently have two other Toyota vehicles with odometer reading in excess of 140,000 miles. I am concerned for the safety of my family and myself, as this is the primary vehicle used for transport. A 3 year old car with less than 100,000 miles should not suffer from transmission failure. This is a major safety concern. What if this happened and I was not in stop and go traffic or already in the slow lane, on a major highway?
NHTSA complaint #11497982 — an unverified report by a vehicle owner.
Cincinnati, OH
SEAT BELTS
Second row passenger seatbelt jammed. Unable to be repaired needs new seatbelt part. We were out of town and a passenger was unable to be restrained on way home. The Part is on back order. I cannot use this seat which i need for babysitting grandchildren. I cannot eve sell this van because part not available. Van is available for inspection.Colerain Toyota Cincinnati is the dealership i also contacted Toyota complaint department.
NHTSA complaint #11486556 — an unverified report by a vehicle owner.
at 72,000 milesCrystal Lake, IL
AIR BAGS
The contact owns a 2019 Toyota Sienna. The contact stated that the liftgate failed to lower while using the remote. While reversing, the back-up camera became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer who stated the failure was due to the remote start feature that was installed. The vehicle was not diagnosed or repaired. The contact stated that she noticed the mirrors were fractured. While driving at an undisclosed speed, several unknown safety features became inoperable. There was a burning odor detected inside the vehicle. The manufacturer was contacted and offered to pay a nominal portion of the repair for the mirrors and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 72,000.
NHTSA complaint #11486452 — an unverified report by a vehicle owner.
at 72,000 milesCrystal Lake, IL
ELECTRICAL SYSTEM
The contact owns a 2019 Toyota Sienna. The contact stated that the liftgate failed to lower while using the remote. While reversing, the back-up camera became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer who stated the failure was due to the remote start feature that was installed. The vehicle was not diagnosed or repaired. The contact stated that she noticed the mirrors were fractured. While driving at an undisclosed speed, several unknown safety features became inoperable. There was a burning odor detected inside the vehicle. The manufacturer was contacted and offered to pay a nominal portion of the repair for the mirrors and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 72,000.
NHTSA complaint #11486452 — an unverified report by a vehicle owner.
at 72,000 milesCrystal Lake, IL
STRUCTURE:BODY:TAILGATE
The contact owns a 2019 Toyota Sienna. The contact stated that the liftgate failed to lower while using the remote. While reversing, the back-up camera became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer who stated the failure was due to the remote start feature that was installed. The vehicle was not diagnosed or repaired. The contact stated that she noticed the mirrors were fractured. While driving at an undisclosed speed, several unknown safety features became inoperable. There was a burning odor detected inside the vehicle. The manufacturer was contacted and offered to pay a nominal portion of the repair for the mirrors and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 72,000.
NHTSA complaint #11486452 — an unverified report by a vehicle owner.
Coral Springs, FL
TIRES:SIDEWALL
This tire separated at the side wall nearest the rim. The last one separated and swelled roughly the size of a ping pong ball, prior to that the same thing. This is the 3rd Pirelli Scorpion Verde All Season tire to fail. After this last one, I realized it's got to be something with the construction of the tire so I googled and found recalls for other Pireeli tire models. I contacted the mfr and they refused to assist. Spoke with very rude individual at Pirelli USA in Rome, GA location who stated 'if I am concerned about the safety of the tire, report it to the NHTSA' and that in order to obtain a replacement I would have to contact the retailer to initiate a return. As instructed, I spoke with the retailer Simple Tire (Trevose, PA), an individual named Shailesh. I was told since there is no NHTSA recall therefore there is no replacement.
NHTSA complaint #11481138 — an unverified report by a vehicle owner.
Alexandria, VA
EXTERIOR LIGHTING
The headlight on the passenger side has LED daylight running lights. A number of the led's are not working of flickering. Toyota refuse to cover this under warranty even though the car was bought 8-31-2019. Not having working daytime headlights is a major safety issue to me.
NHTSA complaint #11476061 — an unverified report by a vehicle owner.
at 30,000 milesMelville, NY
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact called on behalf of her husband who owns a 2019 Toyota Sienna. The contact stated while her husband was driving approximately 65 MPH, there was an abnormally loud bang heard. The driver became aware that the sunroof glass had shattered and that a part of the glass was missing. The driver continued to his destination. The vehicle was not diagnosed; however, the contact spoke with the local dealer; who informed him that a foreign object probably had struck the sunroof for the glass to shatter. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
NHTSA complaint #11475771 — an unverified report by a vehicle owner.