Owners have filed 227 complaints
about the 2013 Toyota Sienna with NHTSA between 2013 and 2026.
The largest single group is the body & structure.
Across this model's run it ranks 20 of 23 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 24
Against the median year of the Toyota Sienna. 50 means typical for this
model; 100 means roughly double.
Severity — 48
9.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 62
37% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
4168.3%
Latch
610.0%
Speedometer/Odometer
46.7%
Occupant Classification
23.3%
Tread/Belt
23.3%
Windshield
23.3%
Door
23.3%
Front Passenger
11.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
97.3%
1,000 – 9,999 miles
75.7%
10,000 – 24,999 miles
1411.4%
25,000 – 49,999 miles
3226.0%
50,000 – 74,999 miles
3024.4%
75,000 – 99,999 miles
1613.0%
100,000 – 149,999 miles
86.5%
150,000+ miles
75.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2013 Toyota Sienna VAN FWD
14% risk
2013 Toyota Sienna VAN AWD
14% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2013peak 12Aug 2026
NHTSA investigations into the 2013 Toyota Sienna
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2013 Toyota Sienna
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 2019008376,282 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator or airbag module replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 201658660,190 units in Canada
Structure
On certain vehicles equipped with power sliding doors, under certain conditions which impede the opening of the door (such as if the door becomes frozen with ice), the sliding door motor could stall when the door is operated. If the motor stalls, high current in the door motor circuit could be generated, operating the circuit protection for the door motor. If this occurs with the sliding door latch mechanism in an unlatched position, the door could open while driving, increasing the risk of injury to a vehicle occupant. Correction: Dealers will replace the existing junction block and the rear sliding door wire harnesses with newly designed ones. The dealer will also install two sub wire harnesses to connect the junction block to the two rear door wire harnesses.
Recall 201327440 units in Canada
Label
Certain vehicles may not comply with Canada Motor Vehicle Safety Standard 110 - Tire Selection and Rims. Tire and rim information marked on the compliance label may not be bilingual. The information on the subject labels is otherwise complete and correct. Note: This non-compliance is deemed to be non-safety related. Correction: Dealers will replace the compliance label.
Reports where the owner recorded a crash, a fire, an injury or a death.
Rockford, ILCrash
UNKNOWN OR OTHER
"The vehicle suffered a critical failure of the shift interlock safety system. After parking in a driveway, the ignition key was able to be fully turned to the 'off' position and removed from the ignition cylinder, even though the transmission was not successfully secured in 'Park.' After the key was removed and I and went into the house the van rolled away. It traveled downhill, crashed through a fence, and collided with a residential structure, causing significant property damage to the house and vehicle. This failure could potentially cause serious injury or death and this was the first time that it had occurred and is exhibiting the same failure as described. Immediately following the collision, video evidence was recorded showing the key in hand while the dashboard indicators and shifter remained out of the 'Park' position. This indicates the safety mechanism designed to prevent key removal unless the vehicle is in 'Park' failed to operate, creating a life-safety rollaway hazard."
NHTSA complaint #11737724 — an unverified report by a vehicle owner.
Charlotte, NCCrash2 injured
AIR BAGS
I had sever car accident while I am 7 months pregnant including my 5 years old sons . During the accident my airbag was not deployed which lead me hematoma in my uterus. That car is totally losses and the accident was severe .Thank God we put the sit belt and even if the frontdash board hit me bad . I will attach all the details of the accident and the police report. We tried to submit our complaint to Toyota and they refused to help .As if the air bug should not supposed to deploy with that kind of severe accident they say they don’t use this information .
NHTSA complaint #11509309 — an unverified report by a vehicle owner.
Charlotte, NCCrash2 injured
UNKNOWN OR OTHER
I had sever car accident while I am 7 months pregnant including my 5 years old sons . During the accident my airbag was not deployed which lead me hematoma in my uterus. That car is totally losses and the accident was severe .Thank God we put the sit belt and even if the frontdash board hit me bad . I will attach all the details of the accident and the police report. We tried to submit our complaint to Toyota and they refused to help .As if the air bug should not supposed to deploy with that kind of severe accident they say they don’t use this information .
NHTSA complaint #11509309 — an unverified report by a vehicle owner.
Charlotte, NCCrash2 injured
SERVICE BRAKES
I had sever car accident while I am 7 months pregnant including my 5 years old sons . During the accident my airbag was not deployed which lead me hematoma in my uterus. That car is totally losses and the accident was severe .Thank God we put the sit belt and even if the frontdash board hit me bad . I will attach all the details of the accident and the police report. We tried to submit our complaint to Toyota and they refused to help .As if the air bug should not supposed to deploy with that kind of severe accident they say they don’t use this information .
NHTSA complaint #11509309 — an unverified report by a vehicle owner.
Boone, NC1 injured
STRUCTURE:BODY
The passenger side automatic sliding door came off track and shattered the rear window. Glass flew all over our daughter in her car seat. The van had recall power sliding door service done, but it still failed. Roller bearings were badly worn.
NHTSA complaint #11429675 — an unverified report by a vehicle owner.
at 35 milesHonolulu, HICrash
FUEL/PROPULSION SYSTEM
FUEL PUMP SOMETIMES STOP WORKING INTERMITTENTLY, WHICH COULD LEAD TO A SUDDEN STALL OR HESITATION WHILE DRIVING. THE PROBLEM INCREASES THE RISK OF A CRASH, ESPECIALLY WHEN THE MY SIENNA VAN IS TRAVELING AT A HIGH SPEED. WHEN FUEL PUMP FAILS, I NOTICE THAT THE VEHICLE'S ENGINE STARTS RUNNING ROUGH AND THAT WARNING LIGHTS MAY APPEAR ON THE DASHBOARD. THE ENGINE MIGHT NOT RESTART IF IT STALLS.
NHTSA complaint #11326270 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Corona, CA
UNKNOWN OR OTHER
AC light blinking AC condenser replacement twice in 2 years
NHTSA complaint #11755824 — an unverified report by a vehicle owner.
Stoughton, WI
UNKNOWN OR OTHER
The electric sliding door cable broke due to unknown reason and the door partially opened and will not open even manually now.
NHTSA complaint #11741645 — an unverified report by a vehicle owner.
Rockford, ILCrash
UNKNOWN OR OTHER
"The vehicle suffered a critical failure of the shift interlock safety system. After parking in a driveway, the ignition key was able to be fully turned to the 'off' position and removed from the ignition cylinder, even though the transmission was not successfully secured in 'Park.' After the key was removed and I and went into the house the van rolled away. It traveled downhill, crashed through a fence, and collided with a residential structure, causing significant property damage to the house and vehicle. This failure could potentially cause serious injury or death and this was the first time that it had occurred and is exhibiting the same failure as described. Immediately following the collision, video evidence was recorded showing the key in hand while the dashboard indicators and shifter remained out of the 'Park' position. This indicates the safety mechanism designed to prevent key removal unless the vehicle is in 'Park' failed to operate, creating a life-safety rollaway hazard."
NHTSA complaint #11737724 — an unverified report by a vehicle owner.
Barnhart, MO
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Driver side back passenger door would not open or close properly. The door opened while driving on the road. It did t want to shut. It was difficult to get it shut once I stopped.
NHTSA complaint #11735741 — an unverified report by a vehicle owner.
Gilbertsville, PA
UNKNOWN OR OTHER
I was at a red traffic light. I pressed the brake pedal. The vehicle wouldn't stop. The engine was revving. This happened twice within a month.
NHTSA complaint #11701539 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 83,535, and after researching the Carfax Report, the contact discovered that the mileage was 332,216.
NHTSA complaint #11694771 — an unverified report by a vehicle owner.
Josephine, TX
UNKNOWN OR OTHER
The seller selling vehicle to me with incorrect miles
NHTSA complaint #11688120 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 146,377. It was later discovered that the mileage on the Title was 34,428, but the Carfax mileage was 238,000.
NHTSA complaint #11684584 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 127,800 and at the time of registration, it was discovered that the mileage was 260,000.
NHTSA complaint #11671989 — an unverified report by a vehicle owner.
Louisville, KY
UNKNOWN OR OTHER
2013 Toyota sienna van sliding doors. Driver sliding door opened on its own while driving down the road. Passenger side door will not open from the inside. This is a danger to my daughter who sits in the backseat if the door opens while I’m driving down the highway. Or she can’t get out because it will not open
NHTSA complaint #11658586 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 100,000 and at the time of checking the insurance, it was discovered that the mileage was 207,000.
NHTSA complaint #11654903 — an unverified report by a vehicle owner.
Roslyn, NY
TIRES
Two Front Tires 235/55R18 100V wore down to completely unsafe condiotion and had to be replaced. Tires were on vehicle less than 8 months and had less than 10K miles on them.
NHTSA complaint #11628452 — an unverified report by a vehicle owner.
Boca Raton, FL
STRUCTURE:BODY
Water leaks to the driver and passenger floor when it rains, it seems a leak is coming from the windshield area, touching the car hood
NHTSA complaint #11624808 — an unverified report by a vehicle owner.
Boca Raton, FL
VISIBILITY/WIPER
Water leaks to the driver and passenger floor when it rains, it seems a leak is coming from the windshield area, touching the car hood
NHTSA complaint #11624808 — an unverified report by a vehicle owner.
Acushnet, MA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Pressed the button to open the rear passenger sliding door and it would open. When opened manually it would open only about 12 inches. Then when we were driving on the highway the door opened on its own. The door had to be manually closed and now it will not open. This is now a safety concern that in the event of a crash passengers may not be able to exit the vehicle or the door could open again while driving.
NHTSA complaint #11609874 — an unverified report by a vehicle owner.
Acushnet, MA
STRUCTURE:BODY
Pressed the button to open the rear passenger sliding door and it would open. When opened manually it would open only about 12 inches. Then when we were driving on the highway the door opened on its own. The door had to be manually closed and now it will not open. This is now a safety concern that in the event of a crash passengers may not be able to exit the vehicle or the door could open again while driving.
NHTSA complaint #11609874 — an unverified report by a vehicle owner.
Gansevoort, NY
AIR BAGS
Sienna had recall on airbags that were fixed. I have a warning dashboard light that says there is an issue with my airbags and the seat belt light is on. According to the dealer there is an issue with the computer board. They purposed to fix the issue at 800.00 dollars. This is a safety issue due to the expensive cost to fix this. The dealer already had to replace the airbags and now there is something wrong with the computer board and currently I do not have airbags.
NHTSA complaint #11553146 — an unverified report by a vehicle owner.
Norrideg, IL
UNKNOWN OR OTHER
POWER SLIDING REAR DOORS OPENED WHILE DRIVING, PROBLEMS WITH SLIDING DOORS LOCKING MECHANSIM ON BOTH SIDES, FRONT AND THE REAR LOCKS
NHTSA complaint #11541837 — an unverified report by a vehicle owner.
Elgin, IL
UNKNOWN OR OTHER
The side door opens well driving and there are kids in the van. Has happen 3 times.
NHTSA complaint #11529171 — an unverified report by a vehicle owner.
Lawrence, KS
UNKNOWN OR OTHER
Sliding door will lock and not open when prompted, manually or electrically, sometimes it will pop open
NHTSA complaint #11518702 — an unverified report by a vehicle owner.
Folsom, CA
POWER TRAIN
The 2GR-FE engine on my Sienna has experienced a front timing cover leak. It's slowly leaking oil out of my vehicle and I'm afraid it will get worst over time. My vehicle has less than 100K miles and if the leak persists, I down want my vehicle breaking down and leaving me stranded.
NHTSA complaint #11509227 — an unverified report by a vehicle owner.
Charlotte, NCCrash2 injured
AIR BAGS
I had sever car accident while I am 7 months pregnant including my 5 years old sons . During the accident my airbag was not deployed which lead me hematoma in my uterus. That car is totally losses and the accident was severe .Thank God we put the sit belt and even if the frontdash board hit me bad . I will attach all the details of the accident and the police report. We tried to submit our complaint to Toyota and they refused to help .As if the air bug should not supposed to deploy with that kind of severe accident they say they don’t use this information .
NHTSA complaint #11509309 — an unverified report by a vehicle owner.
Charlotte, NCCrash2 injured
UNKNOWN OR OTHER
I had sever car accident while I am 7 months pregnant including my 5 years old sons . During the accident my airbag was not deployed which lead me hematoma in my uterus. That car is totally losses and the accident was severe .Thank God we put the sit belt and even if the frontdash board hit me bad . I will attach all the details of the accident and the police report. We tried to submit our complaint to Toyota and they refused to help .As if the air bug should not supposed to deploy with that kind of severe accident they say they don’t use this information .
NHTSA complaint #11509309 — an unverified report by a vehicle owner.
Folsom, CA
ENGINE
The 2GR-FE engine on my Sienna has experienced a front timing cover leak. It's slowly leaking oil out of my vehicle and I'm afraid it will get worst over time. My vehicle has less than 100K miles and if the leak persists, I down want my vehicle breaking down and leaving me stranded.
NHTSA complaint #11509227 — an unverified report by a vehicle owner.
Charlotte, NCCrash2 injured
SERVICE BRAKES
I had sever car accident while I am 7 months pregnant including my 5 years old sons . During the accident my airbag was not deployed which lead me hematoma in my uterus. That car is totally losses and the accident was severe .Thank God we put the sit belt and even if the frontdash board hit me bad . I will attach all the details of the accident and the police report. We tried to submit our complaint to Toyota and they refused to help .As if the air bug should not supposed to deploy with that kind of severe accident they say they don’t use this information .
NHTSA complaint #11509309 — an unverified report by a vehicle owner.
