FaultScore

Toyota Sienna equipment problems

148 of the 10,828 complaints filed about the Toyota Sienna are about the equipment — 1% of everything owners reported. The worst model year for it is 2004.

148

Complaints

1%

Share of all complaints

4

Crashes

2

Fires

Equipment & Accessories complaints by model year

1998 Sienna 7 4.7%
1999 Sienna 1 0.7%
2000 Sienna 9 6.1%

Median failure at 28,923 miles

2001 Sienna 3 2.0%
2002 Sienna 3 2.0%

Median failure at 24,000 miles

2003 Sienna 4 2.7%

Median failure at 20,000 miles

2004 Sienna 38 25.7%

Median failure at 60,000 miles

2005 Sienna 13 8.8%

Median failure at 30,000 miles

2006 Sienna 12 8.1%

Median failure at 49,060 miles

2007 Sienna 5 3.4%

Median failure at 37,200 miles

2008 Sienna 12 8.1%

Median failure at 41,950 miles

2009 Sienna 3 2.0%

Median failure at 19,537 miles

2010 Sienna 5 3.4%

Median failure at 20,600 miles

2011 Sienna 26 17.6%

Median failure at 19,500 miles

2012 Sienna 2 1.4%

Median failure at 500 miles

2014 Sienna 2 1.4%

Median failure at 8,000 miles

2015 Sienna 1 0.7%
2018 Sienna 2 1.4%

Median failure at 2,000 miles

What owners said

2018 Toyota Sienna at 2,000 miles Jacksonville, FL

EQUIPMENT ADAPTIVE/MOBILITY

The contact owns a 2018 Toyota Sierra equipped with a Joysceer USA Inc, Hand Control Unit. The contact stated that while operating the vehicle, the message advising to "Stop immediately" was displayed with the error code: 4209 BSM. The contact stated that later a second error code: 1069 SAM was displayed. The contact stated that the messages were due to a malfunction of the Hand Control Unit. The cause of the failures was not yet determined. The manufacturer and installation facility were contacted regarding the failure, but no response was provided. No identifying information was available for the equipment. The failure mileage was 2,000.

NHTSA complaint #11594383 — an unverified report by a vehicle owner.

2018 Toyota Sienna at 2,000 miles Jacksonville, FL

EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING

The contact owns a 2018 Toyota Sierra equipped with a Joysceer USA Inc, Hand Control Unit. The contact stated that while operating the vehicle, the message advising to "Stop immediately" was displayed with the error code: 4209 BSM. The contact stated that later a second error code: 1069 SAM was displayed. The contact stated that the messages were due to a malfunction of the Hand Control Unit. The cause of the failures was not yet determined. The manufacturer and installation facility were contacted regarding the failure, but no response was provided. No identifying information was available for the equipment. The failure mileage was 2,000.

NHTSA complaint #11594383 — an unverified report by a vehicle owner.

2003 Toyota Sienna Stamford, CT Fire

EQUIPMENT:ELECTRICAL

A plug-in battery charger failed. You may inspect it. It got hot and smoked, and I suppose was a fire hazard. The problem has not been confirmed nor inspected. There were no symptoms of the problem before the failure. - - - - I used the automotive charger to charge a battery after a light had been on overnight, discharging the battery. I removed the battery from the vehicle because the terminals might have been corroded. When I first put the charger on the battery it indicated full and did not start to recharge it, so I used jumper cables to charge the discharged battery from a good battery in my car and left the charger at 10 amps on the good battery at the same time so that battery would not become discharged. I left it to sit, figuring it would take several hours at that setting, and after about 5 minutes I saw smoke. Both 12v wires were hot and insulation burned or melted off. There is damage to the car where the wires rested on the painted plastic bumper and a plastic bit near the battery, and of course the charger is useless. I wrote to the manufacturer on March 28 to make them aware, and ask how to avoid it in the future, and ask if it can be repaired. I have not heard back. - - - - The user manual for this product is at http://manuals.harborfreight.com/manuals/60000-60999/60653.pdf The current year model of this product is at https://www.harborfreight.com/10250a-12v-manual-charger-with-engine-start-60581.html - - - - The charger is sold by Harbor Freight Tools under the Cen-Tech brand.

NHTSA complaint #11419267 — an unverified report by a vehicle owner.

2015 Toyota Sienna Long Island City, NY

EQUIPMENT

TRYING TO DETERMINE IF MILEAGE ON 2015 TOYOTA SIENNA XLE [XXX] IS ACCURATE. CURRENT ADS FROM CARVANA SHOWING 23,377 MILES BUT ON OCT 5, 2019 COMPLAINS VIA VIN CHECK SHOWING THIS CAR HAVE 58,410 MILEAGE. IS THIS FRAUDULENT OR ACCURATE,. WANT TO BUY BUT NOT ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11309288 — an unverified report by a vehicle owner.

2011 Toyota Sienna Tilton, IL

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000, 16V340000, AND 11V560000 (STRUCTURE, AIR BAGS, EQUIPMENT). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED THREE MONTHS AGO AND STATED THAT THEY WOULD SEND THE PARTS TO URBANA, IL. A CASE NUMBER WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ

NHTSA complaint #11024004 — an unverified report by a vehicle owner.

2011 Toyota Sienna Toms River, NJ

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V560000 (EQUIPMENT) AND 16V858000 (STRUCTURE). THE DEALER (GATEWAY TOYOTA, 395 NJ-37, TOMS RIVER, NJ 08753, (732) 240-2000) MADE NO MENTION AS TO WHEN THE REMEDY AND PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE SLIDING DOORS FAILED TO OPEN AND CLOSE PROPERLY. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND THE RECALLS TO DETERMINE WHEN THE DEALER WOULD BE ABLE TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11005107 — an unverified report by a vehicle owner.

2011 Toyota Sienna Plantation, FL

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 11V560000 (EQUIPMENT), AND 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NATHAN TOYOTA OF DAVIE, FLORIDA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE REMEDY WAS UNAVAILABLE ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11004650 — an unverified report by a vehicle owner.

2011 Toyota Sienna Mount Dora, FL

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10985090 — an unverified report by a vehicle owner.

2011 Toyota Sienna Palm Ponte Vedra Beach, FL

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10980899 — an unverified report by a vehicle owner.

2011 Toyota Sienna Torrance, CA

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 11V560000 (EQUIPMENT), AND 16V340000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/08/17 *BF UPDATED 10/13/2017

NHTSA complaint #10979103 — an unverified report by a vehicle owner.

2011 Toyota Sienna Leehi, UT

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (AIR BAGS), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10971725 — an unverified report by a vehicle owner.

2011 Toyota Sienna Fort Bragg, NC

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 11V560000 (EQUIPMENT). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10970800 — an unverified report by a vehicle owner.

2011 Toyota Sienna Mckinney, TX

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10966170 — an unverified report by a vehicle owner.

2011 Toyota Sienna Palmdale, CA

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 16V643000 (LATCHES/LOCKS/LINKAGES), AND 11V560000 (EQUIPMENT). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10946534 — an unverified report by a vehicle owner.

2011 Toyota Sienna Harvest, AL

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10930004 — an unverified report by a vehicle owner.

2012 Toyota Sienna Manhattan, KS

EQUIPMENT

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V560000 (EQUIPMENT). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10925202 — an unverified report by a vehicle owner.

2011 Toyota Sienna Atlanta, GA

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (EQUIPMENT); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/17*LJ UPDATED 01/23/17

NHTSA complaint #10920440 — an unverified report by a vehicle owner.

2011 Toyota Sienna Beaumont, TX

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (EQUIPMENT). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/28/16

NHTSA complaint #10899524 — an unverified report by a vehicle owner.

2002 Toyota Sienna at 24,000 miles Lake Orion, MI

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TL* THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE CONTACT STATED THE VEHICLE LEAKED WATER FROM THE AIR CONDITIONING SYSTEM AND THE SRS AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. ...UPDATED 09/12/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER AN EXTENDED WARRANTY.

NHTSA complaint #10884763 — an unverified report by a vehicle owner.

2008 Toyota Sienna at 139,000 miles Bowie, MD

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN THE AIR CONDITIONER WAS ACTIVATED, HOT AIR CIRCULATED THROUGHOUT THE AIR VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE FREON WAS ADDED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER O RINGS NEEDED TO BE REPLACED DUE TO A LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.

NHTSA complaint #10873496 — an unverified report by a vehicle owner.

Other Toyota Sienna problems