97 of the
2,009 complaints filed about the Volkswagen Golf
are about the glass, mirrors and wipers —
5% of everything owners reported.
The worst model year for it is 2000.
97
Complaints
5%
Share of all complaints
2
Crashes
4
Fires
Windows, Mirrors & Wipers complaints by model year
The contact owns a 2019 Volkswagen Golf. The contact stated while starting the vehicle, the check engine warning light and the air bags warning light illuminated. The vehicle was taken to the dealer and the contact stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 21V892000 (Visibility, Air Bags) however, neither the VIN nor the model vehicle was included. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 40,000. The VIN was not available.
NHTSA complaint #11541513 — an unverified report by a vehicle owner.
The problem is Component Protection, When the car goes into Component Protection you lose A/C and defrost, crash protection, It has been see by a Volkswagen dealer.
NHTSA complaint #11523930 — an unverified report by a vehicle owner.
While driving down the highway around 60 mph, nowhere near any other vehicles or pedestrians, the sunroof spontaneously shattered. The break goes outward/upward from the cabin.
NHTSA complaint #11514895 — an unverified report by a vehicle owner.
Electronic issues with the infotainment screen that have caused the backup camera to fail to work on multiple occasions. The parking sensors also don't always work properly.
NHTSA complaint #11498961 — an unverified report by a vehicle owner.
Panoramic sunroof drains leaked water into passenger compartment down the A pillar on the drivers side. Leak was intense and occurred during rain, even light rain or mist. Material covering the A pillar was soaked through, and water droplets were dripping from the pillar onto the driver and dashboard. Water soaked the gauge cluster electronics and airbag contained within the A pillar. The electronics continued to operate, and water did not immediately cause them to malfunction. No warning lights illuminated. The windshield would become foggy any time there was moisture outside and visibility was severely reduced even when using the defroster. This occurred for the entire length I owned the vehicle, even after multiple drain cleanings at a dealer/ technician, and inspections at a Volkswagen dealer. Volkswagen and the dealer I purchased the used vehicle from were uncooperative in fixing this problem, which began within weeks of my vehicle ownership. Volkswagen dealer service department admitted this is a known issue. I took the vehicle to be inspected and repaired, which did not fix my issue after multiple attempts. I have since sold the vehicle with the known defect at a large loss because I was afraid for my safety and the safety of my family.
NHTSA complaint #11428113 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF. THE CONTACT TOOK THE VEHICLE TO GANLEY BEDFORD IMPORTS (250 BROADWAY AVE, BEDFORD, OH 44146) WHERE IT WAS DIAGNOSED WITH A SUN ROOF DRAINAGE PIPE FAILURE WHICH RESULTED IN DAMAGES TO THE WIRES AND CONNECTORS FROM THE WATER LEAKING INTO THE VEHICLE. THE WIRES AND CONNECTORS WERE REPLACED, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT THE ELECTRICAL COMPONENTS WERE NOT OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,951.
NHTSA complaint #11405839 — an unverified report by a vehicle owner.
THE DRIVER'S SIDE REARVIEW MIRROR DEVELOPED A STRESS CRACK WHICH MAY AFFECT VISIBILITY. THE ISSUE WAS NOT CAUSED BY ROAD DEBRIS. VEHICLE WAS IN MOTION ON HIGHWAY.
NHTSA complaint #11278695 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE SUN ROOF WAS LEAKING AND STAINED THE HEADLINER. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED BY 1,000 MILES; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. VOLKSWAGEN OF ROCHESTER (20 FARMINGTON RD, ROCHESTER, NH 03867, (603) 332-6242) REMOVED THE SPIDER TRAPS ON THE DRAINS FOR THE SUN ROOF. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,500.
NHTSA complaint #11229526 — an unverified report by a vehicle owner.
2017 VOLKSWAGEN GOLF. CONSUMER WRITES WITH CONCERNS REGARDS SUNROOF EXPLOSION. *AS THE CONSUMER STATED THE MANUFACTURER REFUSES TO REPAIR THE VEHICLE UNDER WARRANTY CLAIMING THERE MUST HAVE BEEN AN IMPACT FROM OUTSIDE.
NHTSA complaint #11138732 — an unverified report by a vehicle owner.
WAS DRIVING ON THE FREE WAY WHEN SUDDENLY HEARD A LOUD BANG THAT SOUNDED LIKE A FUN SHOT. IMMEDIATELY I HEARD A CRACK AND PIECES OF GLASS FROM MY SUNROOF STARTED FALLING INTO MY CAR. UPON FURTHER INSPECTION THERE WAS NO ROCKS OR ANYTHING IN THE CAR. FURTHERMORE THE GLASS SEEMED TO BE PUSHED OUTWARD TOWARD THE OUTSIDE WHICH MADE ME THINK IT EXPLODED FROM DEFECT.
NHTSA complaint #11064526 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE SUN ROOF MALFUNCTIONED AND CAUSED WATER TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN NUMEROUS TIMES TO AN UNKNOWN VOLKSWAGEN DEALER. THE DEALER REPLACED THE SUN ROOF SEALANT, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,000.
NHTSA complaint #11018861 — an unverified report by a vehicle owner.
THE PANORAMIC SUNROOF ON MY 2015 VW GOLF SE SPONTANEOUSLY EXPLODED WHILE DRIVING APPROXIMATELY 60 MPH ON THE FREEWAY AT APPROXIMATELY 9:15 PM ON 2/27/2017 ON HIGHWAY 880 IN OAKLAND, ABOUT 1/2 MILE SOUTH OF THE ORACLE COLISEUM. NO CARS WERE NEAR ME AND I WAS NOT UNDER A BRIDGE, THUS NO EVIDENCE THAT THE SUNROOF WAS STRUCK BY AN EXTERNAL OBJECT. THERE WAS ALSO NO VISIBLE EVIDENCE OF DAMAGE TO THE GLASS PRIOR TO ENTERING THE VEHICLE, I CHECK EVERY TIME I BUY GAS. THE GLASS SHATTERED SUDDENLY IN A LOUD EXPLOSION THAT SOUNDED LIKE A GUNSHOT AND SHARDS WERE SCATTERED THROUGHOUT THE INTERIOR OF THE VEHICLE AND COVERED MYSELF AND MY PASSENGER - ALTHOUGH MOST OF THE SHARDS BLEW OUTWARD AND LANDED ON THE ROAD. THE EXPERIENCE WAS EXTREMELY FRIGHTENING AND COULD HAVE CAUSED SERIOUS INJURIES. LUCKILY I WAS ABLE TO MAINTAIN CALM AND SLOWLY DRIVE OFF THE FREEWAY RATHER THAN JERKING THE WHEEL WHEN THE EXPLOSION HAPPENED. THE ONLY INJURIES ARE EMOTIONAL AND 12 HOURS LATER I AM STILL FINDING SMALL SHARDS OF GLASS ON MY PERSON (HAIR, INSIDE MY MOUTH AND NOSE, ON MY CLOTHES).
NHTSA complaint #10957577 — an unverified report by a vehicle owner.
WHITE METAL USED IN FRONT AND READ WINDSHIELD WIPERS AND ALSO REAR HATCH DOOR LATCH FLAKE APART AND CRUMBLE MAKING WIPERS AND LATCH UNUSABLE. REPLACED FRONT WIPER ASSEMBLY JUNE 2012, REAR WIPER DOES NOT WORK, SAME WITH REAR DOOR LATCH. FRONT WIPERS STOPPED WORKING SUDDENLY WHILE IN A SUMMER DOWNPOUR CAUSING A MAJOR SAFETY PROBLEM.
NHTSA complaint #10934964 — an unverified report by a vehicle owner.
WINDOW REGULATOR SWITCHES AND INTERIOR LIGHTS STARTED TO MALFUNCTION EARLY IN THE LIFE OF THE CAR, STARTING ABOUT 2003. MY PASSENGER WINDOW FELL INTO THE DOOR ONCE, AND THE SAME HAPPENED FOR MY DRIVER SIDE WINDOW TWICE. THE WINDOW SWITCHES ARE FLAKY AND REQUIRE INTENSE CONCENTRATION TO TAP THEM JUST RIGHT TO MAKE THE WINDOW GO IN THE DIRECTION THAT YOU WANT. IF YOU TAP TOO STRONGLY OR TOO LONG, THE WINDOWS REVERSE DIRECTION. THIS IS EXTREMELY DISTRACTING AND DANGEROUS WHEN YOU ARE TRYING TO FOCUS ON THE ROAD. DEALERSHIP AND LOCAL MECHANICS REPLACED REGULATOR SWITCHES AND MOTORS SEVERAL TIMES, YEARS AGO. I WAS TIRED OF REPLACING THEM, SO NOW I TRY TO USE THE WINDOWS AS LITTLE AS POSSIBLE. I KEEP A FLASHLIGHT PERMANENTLY ON THE PASSENGER SEAT TO COMPENSATE FOR 12 YEARS OF DARKNESS IN THE CABIN. ALARM SYSTEM OCCASIONALLY CHIRPS FOR NO REASON, AS IF DETECTING AN INTRUDER, AND SOMETIMES WILL NOT GENERATE THE BEEP BEEP WHEN I HIT THE ENGAGE BUTTON ON MY KEY FOB. ALARM SOMETIMES GOES OFF WHEN I START THE CAR, AS IF I'M CARJACKING MY OWN CAR. I SUSPECT THE 1999 BATCH OF VOLKSWAGEN CARS HAD SERIOUS GROUNDING OR ELECTRICAL ISSUES. CAR CONTINUES TO RUN FINE (CURRENT MILEAGE IS 392,000) DESPITE THE ELECTRICAL DEMONS, BUT WITH REDUCED SAFETY AND INCREASED DISTRACTIONS.
NHTSA complaint #10762027 — an unverified report by a vehicle owner.
INSIDE WINDOWS IN THE WINTER AT DIFFERENT TEMPERATURES FROST OVER AFTER SITTING. I HAVE TO SCRAP MY WINDSHIELD , VW DEALERSHIP TOLD ME IT IS BUILT THAT WAY. JAY THE SERVICE MANAGER TOLD ME OTHER 2015 MODELS DO THE SAME THING AND THERE IS NOTHING WRONG WITH MY CAR.
NHTSA complaint #10690247 — an unverified report by a vehicle owner.
A PLASTIC BURNING SMELL IN CABIN WAS NOTED AT HIGHWAY SPEED. UPON EXITING THE HIGHWAY, SMOKE WAS SEEN COMING FROM THE HVAC CONTROL PANEL. RECIRCULATION FAN WAS SWITCHED FROM HIGH SPEED SETTING TO OFF. THE SMOKE CONTINUED TO INTENSIFY, UNTIL ALL DC POWER WAS REMOVED FROM THE CAR. MAINTENANCE FOUND THE HVAC CONTROLLER, ROTATORY FAN SPEED SWITCH TO HAVE MELTED IN THE OFF POSITION DUE TO THE HEAT OF THE ELECTRICAL ARCHING IN SIDE THE SWITCH. DAMAGED LIMITED TO THE HVAC CONTROL PANEL P/N 1J0 820 045F MANUFACTURED BY VALEO.
NHTSA complaint #10356703 — an unverified report by a vehicle owner.
2001 VW GOLF WITH 192285 MI EXPERIENCED LOSS OF ELECTRICAL POWER TO SYSTEMS THAT ARE MOUNTED ON THE REAR HATCH BACK DOOR, (THIRD BRAKE LIGHT, REAR DEFROSTERS, AND WIPER). UPON INSPECTION OF THE WIRING HARNESS FOUND THE WIRING CHAFFED AND OR BROKEN AT POINT WHERE THE HARNESS PASSES THROUGH THE HARNESS SHIELD. (WHERE THE HARNESS PASSES FROM THE CAR BODY TO THE LIFT GATE)
NHTSA complaint #10344990 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN GOLF. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 65 AND 70 MPH IN RAINY WEATHER CONDITIONS WITH THE WINDSHIELD WIPERS ENGAGED WHEN SUDDENLY, THE WINDSHIELD WIPERS STOPPED WORKING AND SMOKE BEGAN EMITTING FROM THE STEERING COLUMN. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF. WITHIN A FEW MINUTES, THE SMOKE SUBSIDED AND THE CONTACT WAS ABLE TO CONTINUE DRIVING NORMALLY. THE VEHICLE WAS REPAIRED BY REPLACING THE IGNITION AND THE WINDSHIELD WIPER SWITCH. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
NHTSA complaint #10341796 — an unverified report by a vehicle owner.
2010 VW GOLF TDI 285 MILES SUNROOF EXPLODED. NO OTHER CARS ON THE ROAD AT THE TIME. IN DOING RESEARCH ON EDMONDS.COM I FOUND TWO OTHER 2010 VW JETTA WITH SAME ISSUE. VW SAYS CAUSED BY EXTERNAL INFLUENCES AND DOES NOT WANT TO COVER IT YET THE DEALER DID UNDER GOOD WILL. THE EVENT WAS VERY TRAUMATIC AND VERY EASILY COULD HAVE CAUSED INJURIES AS WELL AS A ACCIDENT.
NHTSA complaint #10308217 — an unverified report by a vehicle owner.
I HAVE A 2001 VW GOLF GLS. ONE DAY MY CAR'S TRUCK DOOR CAN NOT BE LOCKED, I TOOK IT TO VW DEALERSHIP FOR INSPECTION. INITIALLY I THOUGH IT WAS JUST SOME WIRING PROBLEM, BUT AFTER THE CERTIFIED VW TECHNICIAN CHECKED EVERY POSSIBLE THINGS THAT CAUSED THE TRUCK LOCK MALFUNCTION, IT WAS SO CALLED "COMFORT CONTROL MODULE" NOT SENDING SIGNAL AND ELECTRICITY TO THE TRUCK LOCK. NO BIG DEAL, IT'S JUST A TRUCK LOCK, NO NEED TO WORRY, SO I REFUSED THE $900 ESTIMATED REPAIR AMOUNT FOR A NEW COMFORT CONTROL MODULE (CCM) REPLACEMENT. THE VW TECHNICIAN FURTHER EXPLAINED THAT IT WAS OK NOT TO REPLACE IT IF IT IS JUST THE TRUCK LOCK MALFUNCTION, BUT IF ANYTHING THAT IS ACTING FUNNY SUCH AS WINDSHIELD WIPERS NOT MOVING, DOORS LOCK BY ITSELF, POWER WINDOWS CAN NOT ROLL DOWN, OR DASHBOARD LIGHT GOING ON AND OFF BY ITSELF, THEN IT IS IMPORTANT TO REPLACE IT. NO MAJOR PROBLEM FOR A YEAR, THEN SUDDENLY DRIVING IN THE RAIN AT NIGHT, THE WINDSHIELD WIPERS MALFUNCTION, THEY WILL NOT MOVE AT ALL. I CAN BARELY SEE WHAT WAS IN FRONT OF ME IN HIGH SPEED ON FREEWAY IN THE RAIN. I TRIED TO OPEN THE WINDOWS SO I CAN SEE BETTER SO THAT I CAN PULL OVER SAFELY. I TRIED TO LOWER THE WINDOWS , BUT THE WINDOWS DIDN'T COME DOWN. I SLOWED DOWN AND PULLED OVER BY GUESSING, LUCKILY NO CAR WAS BEHIND ME OR NEXT TO ME. I GOT OUT AND CHECKED IF THERE WAS ANYTHING WRONG OR WHAT OBSTRUCTING THE WINDSHIELD WIPERS. I FOUND NOTHING, IT JUST SIMPLY STOP WORKING ALONG WITH MY POWER WINDOWS. I WENT TO THE DEALER AFTER THE RAIN AND AGAIN THEY WERE CAUSED BY THE MALFUNCTION CCM. SINCE IT IS NOT SAFE TO DRIVE A CAR WITHOUT A PAIR OF FUNCTIONAL WINDSHIELD WIPERS AND WINDOWS, I WAS RECOMMENDED TO HAVE THE CCM REPLACED. I WENT ONLINE AND FOUND THAT MANY VW OWNERS HAVE SOME SIMILAR CCM COMPLAINTS AND CONCERNS AND I PERSONALLY THINK THAT THE CCM IS A BIG SAFETY CONCERN, THIS IS WHY I AM FILING THIS COMPLAINT TO SEE IF IT CAN MINIMIZE THE DANGER AND SAFETY. THANK YOU FOR READING.
NHTSA complaint #10300336 — an unverified report by a vehicle owner.