FaultScore

FaultScore report

1999 Volkswagen Golf problems

Owners have filed 76 complaints about the 1999 Volkswagen Golf with NHTSA between 1999 and 2016. The largest single group is the engine & cooling. Across this model's run it ranks 18 of 25 worst.

C

FaultScore 43/100

Higher is worse. Measured against the other years of the Volkswagen Golf.

How this is worked out

The numbers

76

Complaints

3

Crashes reported

1

Fires reported

1

Injuries reported

72,000 mi

Median mileage at failure

Half of reported failures happened before this

20%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 51 vs 50 Severity 34 vs 50 Early failure 34 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the Volkswagen Golf. 50 means typical for this model; 100 means roughly double.
Severity — 34
6.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 34
20% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1999 compares with every other Volkswagen Golf

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1999 Volkswagen Golf

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 16 21.1%

Median failure at 57,411 miles

Median failure at 52,000 miles

1 crashes, 1 fires · median 90,000 mi

Windows, Mirrors & Wipers 8 10.5%

Median failure at 86,000 miles

Other & Unspecified 5 6.6%
Lights 5 6.6%

Median failure at 51,622 miles

Transmission & Drivetrain 5 6.6%

1 crashes, 0 fires · median 91,000 mi

Seat Belts 4 5.3%

Median failure at 140,000 miles

Suspension 2 2.6%

Median failure at 72,606 miles

Equipment & Accessories 1 1.3%
Doors, Latches & Locks 1 1.3%

Median failure at 23,000 miles

Tires 1 1.3%

Median failure at 124,000 miles

Body & Structure 1 1.3%
Brakes 1 1.3%
Steering 1 1.3%

Median failure at 16,000 miles

Airbags 1 1.3%

1 crashes, 0 fires

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Gasoline 8 23.5%
Fuel Pump 5 14.7%
Engine 5 14.7%
Power Window Devices AND Controls 5 14.7%
Switch 3 8.8%
Fuses AND Circuit Breakers 3 8.8%
Manual Transmission 3 8.8%
Catalytic Convertor 2 5.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 2 8.0%
25,000 – 49,999 miles 6 24.0%
50,000 – 74,999 miles 8 32.0%
75,000 – 99,999 miles 4 16.0%
100,000 – 149,999 miles 4 16.0%
150,000+ miles 1 4.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 1999 peak 4 Dec 2016

NHTSA investigations into the 1999 Volkswagen Golf

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE04079 Opened 29 Nov 2004 Closed 19 Apr 2005 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

FUEL PUMP LEAKS

THIS INVESTIGATION WAS OPENED ON NOVEMBER 29, 2004, BASED ON FIVE CONSUMER REPORTS ALLEGING FUEL LEAKING FROM THE FUEL PUMP.BY LETTER OF APRIL 14, 2004, VOLKSWAGEN OF AMERICA (VOLKSWAGEN) NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 35,000 GOLF AND GTI VEHICLES MANUFACTURED IN WOLFSBURG GERMANY FOR THE NORTH AMERICAN MARKET.THE RECALLED VEHICLES ARE IN MODEL YEARS 1999 AND 2000 AND ARE EQUIPPED WITH GASOLINE ENGINES.VOLKSWAGEN HAS IDENTIFIED A CONDITION IN WHICH THE FUEL SUPPLY LINE FROM THE FUEL DELIVERY MODULE (PUMP) TO THE FUEL FILTER MAY COME UNDER TENSION. IN THIS CONDITION...

Recalls on the 1999 Volkswagen Golf

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2006122 244,526 units in Canada

Lights And Instruments

On certain Golf, GTI, Jetta, Jetta wagon, New Beetle, New Beetle convertible, Passat and Passat wagon, the brake lamp switch may malfunction. If this happens, the brake lamps could become inoperative; or could come on and stay on, even though the vehicle is parked. Correction: Dealers will replace the brake lamp switch with a newly revised version. This action includes vehicles previously affected by Transport Canada recall 03-184 and 04-075. The switch installed during this prior repair may not function properly. Note: parts available December 2006.

Recall 2005107 7,709 units in Canada

Fuel System

On certain vehicles equipped with a gasoline engine, fuel supply line tension may cause the fuel pump supply nipple to crack, which could result in a leak. A fuel leak, in the presence of an ignition source, may cause a fire. Correction: Dealers will inspect the fuel supply line for tension, and inspect the fuel pump supply nipple for cracks. If tension is present in the fuel supply line, it will be replaced. If the fuel pump supply nipple is cracked, both the fuel line and the fuel pump will be replaced.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 90,000 miles Greenwood Lake, NY Fire

ELECTRICAL SYSTEM

INSTRUMENT CLUSTER FIRE IN 1999 VW GOLF TDI: 2003-01-14, MILEAGE 88290, LIGHTS AND GAUGES ON INSTRUMENT CLUSTER WERE ACTING FLAKY AND NOT WORKING PROPERLY. SOME LIGHTS WERE DIM AND SOME WERE BURNT OUT. 2003-02-05, I BOUGHT NEW INSTRUMENT CLUSTER. PLAN WAS TO HAVE DEALERSHIP REPLACE FAULTY ONE WITH NEW ONE ON 2003-02-10. A FEW DAYS AFTER I BOUGHT NEW ONE, THE CARS EXISTING ONE SUDDENLY EMITTED SPARKS WHILE I WAS DRIVING IN A SNOW STORM, AND CAUGHT ON FIRE! THICK, ACRID SMOKE BILLOWED FROM UNDERNEATH THE DASHBOARD, FORCING ME OUT OF THE CAR. I PUT OUT THE FIRE WITH MY JACKET AND SOME SNOW. 2003-02-10, DEALERSHIP REPLACED INSTRUMENT CLUSTER. DURING THE FIRST HEAVY SNOWFALL AFTER THAT, CAR STARTED BUCKING AT LOW RPMS AND WHEN ATTEMPTING TO SHIFT GEARS. SPEEDOMETER STARTED FLUCTUATING WILDLY, SHOWING ME GOING ANYWHERE FROM 0 TO 120 MPH. TEMPERATURE GAUGE STARTED FLUCTUATING BETWEEN 0 AND DANGER ZONE, AND TEMPERATURE ALARM SOUNDED WHENEVER THE GAUGE JUMPED INTO THE DANGER ZONE. FUEL GAUGE DROPPED TO EMPTY. ODOMETER FROZE UP. 2003-04-04, MILEAGE 90906, TECHNICIAN AT DEALERSHIP FOUND 300 KILO-OHM RESISTANCE IN WIRING HARNESS GROUNDS. THE FOUR MAIN GROUND WIRE ENDS WERE HORRIBLY CORRODED. AS A RESULT, THERE WAS NO POWER GOING TO THE ENGINE COOLANT TEMPERATURE SENSOR, VEHICLE SPEED SENSOR, OR COOLANT BOTTLE SENSOR. TECHNICIAN LEFT THE EXISTING WIRING HARNESS IN PLACE, SINCE MOST OF THE HARNESS WIRES WERE WORKING FINE. HE DISCONNECTED AND CAPPED THE ENDS OF THE FOUR CORRODED WIRES. HE THEN RAN NEW WIRES TO THE AFFECTED SENSORS (CREATING AN OVERLAY HARNESS), CRIMPED NEW CONNECTORS ON THE ENDS, AND USED HEAT SHRINK ON THE CRIMPS. I HAVEN'T HAD ANY INSTRUMENT CLUSTER FIRES SINCE THEN; HOWEVER, I HAVE REPLACED THE ECT SENSOR 7 TIMES DURING THE 15 YEARS I HAVE OWNED THIS CAR, POSSIBLY BECAUSE OF LINGERING GROUNDING ISSUES. CURRENT MILEAGE IS ABOUT 392,000.

NHTSA complaint #10762026 — an unverified report by a vehicle owner.

Norwell, MA Crash

POWER TRAIN:AUTOMATIC TRANSMISSION

NO SUMMARY LISTED FOR ABOV EVEHICLE.

NHTSA complaint #749477 — an unverified report by a vehicle owner.

Corona, CA Crash

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

SEE WWW.TDICLUB.COM AND SEARCH FOR 'RELAY 109' FOR REPORTS. DEFINITELY RECALL MATERIAL, HAZARD TO DRIVERS WHEN ENGINE DIES IN TRAFFIC.

NHTSA complaint #723073 — an unverified report by a vehicle owner.

Houston, TX Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING AT 65 MPH VEHICLE SPINNED OUT OF CONTROL, HITTING A GUARDRAIL HEAD-ON. UPON IMPACT, NEITHER PASSENGER'S NOR DRIVER'S AIR BAG DEPLOYED. BUT THE SIDE AIR BAGS DID ONCE THE SIDE OF THE VEHICLE STRUCK THE GUARDRAIL. DEALER HAS NOT BEEN CONTACTED.

NHTSA complaint #862566 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 71,000 miles Underhill, VT

VISIBILITY/WIPER

WHITE METAL USED IN FRONT AND READ WINDSHIELD WIPERS AND ALSO REAR HATCH DOOR LATCH FLAKE APART AND CRUMBLE MAKING WIPERS AND LATCH UNUSABLE. REPLACED FRONT WIPER ASSEMBLY JUNE 2012, REAR WIPER DOES NOT WORK, SAME WITH REAR DOOR LATCH. FRONT WIPERS STOPPED WORKING SUDDENLY WHILE IN A SUMMER DOWNPOUR CAUSING A MAJOR SAFETY PROBLEM.

NHTSA complaint #10934964 — an unverified report by a vehicle owner.

at 215,000 miles Greenwood Lake, NY

SEAT BELTS

THIS STARTED TO OCCUR ABOUT 2009, ABOUT 6 YEARS AGO. WHEN I PUSHED UP THE REAR SEATS, I DISCOVERED THAT THE CENTER SEAT BELT WAS TIGHT AND WOULD NOT RELEASE. I COULDN'T EVEN PUSH THE REAR SEAT BACK DOWN BECAUSE THE SEAT BELT WAS SO EXTREMELY TIGHT. WITHIN A YEAR OR TWO LATER, ALL OF THE REAR SEAT BELTS LOCKED UP. THE REAR SEATS ARE NOW UNSAFE FOR PASSENGERS.

NHTSA complaint #10762025 — an unverified report by a vehicle owner.

at 90,000 miles Greenwood Lake, NY Fire

ELECTRICAL SYSTEM

INSTRUMENT CLUSTER FIRE IN 1999 VW GOLF TDI: 2003-01-14, MILEAGE 88290, LIGHTS AND GAUGES ON INSTRUMENT CLUSTER WERE ACTING FLAKY AND NOT WORKING PROPERLY. SOME LIGHTS WERE DIM AND SOME WERE BURNT OUT. 2003-02-05, I BOUGHT NEW INSTRUMENT CLUSTER. PLAN WAS TO HAVE DEALERSHIP REPLACE FAULTY ONE WITH NEW ONE ON 2003-02-10. A FEW DAYS AFTER I BOUGHT NEW ONE, THE CARS EXISTING ONE SUDDENLY EMITTED SPARKS WHILE I WAS DRIVING IN A SNOW STORM, AND CAUGHT ON FIRE! THICK, ACRID SMOKE BILLOWED FROM UNDERNEATH THE DASHBOARD, FORCING ME OUT OF THE CAR. I PUT OUT THE FIRE WITH MY JACKET AND SOME SNOW. 2003-02-10, DEALERSHIP REPLACED INSTRUMENT CLUSTER. DURING THE FIRST HEAVY SNOWFALL AFTER THAT, CAR STARTED BUCKING AT LOW RPMS AND WHEN ATTEMPTING TO SHIFT GEARS. SPEEDOMETER STARTED FLUCTUATING WILDLY, SHOWING ME GOING ANYWHERE FROM 0 TO 120 MPH. TEMPERATURE GAUGE STARTED FLUCTUATING BETWEEN 0 AND DANGER ZONE, AND TEMPERATURE ALARM SOUNDED WHENEVER THE GAUGE JUMPED INTO THE DANGER ZONE. FUEL GAUGE DROPPED TO EMPTY. ODOMETER FROZE UP. 2003-04-04, MILEAGE 90906, TECHNICIAN AT DEALERSHIP FOUND 300 KILO-OHM RESISTANCE IN WIRING HARNESS GROUNDS. THE FOUR MAIN GROUND WIRE ENDS WERE HORRIBLY CORRODED. AS A RESULT, THERE WAS NO POWER GOING TO THE ENGINE COOLANT TEMPERATURE SENSOR, VEHICLE SPEED SENSOR, OR COOLANT BOTTLE SENSOR. TECHNICIAN LEFT THE EXISTING WIRING HARNESS IN PLACE, SINCE MOST OF THE HARNESS WIRES WERE WORKING FINE. HE DISCONNECTED AND CAPPED THE ENDS OF THE FOUR CORRODED WIRES. HE THEN RAN NEW WIRES TO THE AFFECTED SENSORS (CREATING AN OVERLAY HARNESS), CRIMPED NEW CONNECTORS ON THE ENDS, AND USED HEAT SHRINK ON THE CRIMPS. I HAVEN'T HAD ANY INSTRUMENT CLUSTER FIRES SINCE THEN; HOWEVER, I HAVE REPLACED THE ECT SENSOR 7 TIMES DURING THE 15 YEARS I HAVE OWNED THIS CAR, POSSIBLY BECAUSE OF LINGERING GROUNDING ISSUES. CURRENT MILEAGE IS ABOUT 392,000.

NHTSA complaint #10762026 — an unverified report by a vehicle owner.

at 100,000 miles Greenwood Lake, NY

VISIBILITY/WIPER

WINDOW REGULATOR SWITCHES AND INTERIOR LIGHTS STARTED TO MALFUNCTION EARLY IN THE LIFE OF THE CAR, STARTING ABOUT 2003. MY PASSENGER WINDOW FELL INTO THE DOOR ONCE, AND THE SAME HAPPENED FOR MY DRIVER SIDE WINDOW TWICE. THE WINDOW SWITCHES ARE FLAKY AND REQUIRE INTENSE CONCENTRATION TO TAP THEM JUST RIGHT TO MAKE THE WINDOW GO IN THE DIRECTION THAT YOU WANT. IF YOU TAP TOO STRONGLY OR TOO LONG, THE WINDOWS REVERSE DIRECTION. THIS IS EXTREMELY DISTRACTING AND DANGEROUS WHEN YOU ARE TRYING TO FOCUS ON THE ROAD. DEALERSHIP AND LOCAL MECHANICS REPLACED REGULATOR SWITCHES AND MOTORS SEVERAL TIMES, YEARS AGO. I WAS TIRED OF REPLACING THEM, SO NOW I TRY TO USE THE WINDOWS AS LITTLE AS POSSIBLE. I KEEP A FLASHLIGHT PERMANENTLY ON THE PASSENGER SEAT TO COMPENSATE FOR 12 YEARS OF DARKNESS IN THE CABIN. ALARM SYSTEM OCCASIONALLY CHIRPS FOR NO REASON, AS IF DETECTING AN INTRUDER, AND SOMETIMES WILL NOT GENERATE THE BEEP BEEP WHEN I HIT THE ENGAGE BUTTON ON MY KEY FOB. ALARM SOMETIMES GOES OFF WHEN I START THE CAR, AS IF I'M CARJACKING MY OWN CAR. I SUSPECT THE 1999 BATCH OF VOLKSWAGEN CARS HAD SERIOUS GROUNDING OR ELECTRICAL ISSUES. CAR CONTINUES TO RUN FINE (CURRENT MILEAGE IS 392,000) DESPITE THE ELECTRICAL DEMONS, BUT WITH REDUCED SAFETY AND INCREASED DISTRACTIONS.

NHTSA complaint #10762027 — an unverified report by a vehicle owner.

at 126,900 miles Eastberion, PA

FUEL SYSTEM, DIESEL

TL*THE CONTACT OWNS A 1999 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE VALVE IN THE FUEL CAUSES THE VEHICLE TO STALL WITHOUT WARNING. THE VALVE BECOMES CLOGGED WITH THE FUEL. HE HAS RESEARCHED SEVERAL COMPLAINTS REGARDING THIS FAILURE AND STATED THAT VOLKSWAGEN IS AWARE, BUT DOES NOTHING TO RECTIFY THE ISSUE. ON SEPARATE OCCASIONS, THE CONTACT HAS BEEN STRANDED IN COLD WEATHER AND FACED NEAR DEATH EXPERIENCES DUE TO THE STALLING. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 126,900.

NHTSA complaint #10256580 — an unverified report by a vehicle owner.

at 72,000 miles Stafford, VA

FUEL SYSTEM, GASOLINE

TL*THE CONTACT OWNS A 1999 VOLKSWAGEN GOLF. THE VEHICLE HAS A RECALL NOTICE FOR THE O RING DEFECT. THE DEFECT CAUSES THE VEHICLE TO OVERHEAT, RESULTING IN ENGINE FAILURE. THE CONTACT STATED THAT THE VEHICLE RECEIVED THE 44K TREATMENT TO RECTIFY THE FAILURE AND NOW THE ENTIRE EXHAUST SYSTEM NEEDS TO BE REPLACED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CATALYTIC CONVERTER IS ALSO DEFECTIVE AND CAUSES THE MOTOR AND OTHER COMPONENTS TO OVERHEAT. THE CONTACT STATED THAT A LARGE QUANTITY OF SMOKE COMES FROM THE VEHICLE AND HE DOES NOT DRIVE IT DUE TO SAFETY CONCERNS. HE IS ALSO UNABLE TO SWITCH GEARS BECAUSE THE CLUTCH IS BURNED OUT. THE RECALL NUMBER, VIN, AND ENGINE SIZE WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 72,000.

NHTSA complaint #10212219 — an unverified report by a vehicle owner.

at 72,000 miles Stafford, VA

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

TL*THE CONTACT OWNS A 1999 VOLKSWAGEN GOLF. THE VEHICLE HAS A RECALL NOTICE FOR THE O RING DEFECT. THE DEFECT CAUSES THE VEHICLE TO OVERHEAT, RESULTING IN ENGINE FAILURE. THE CONTACT STATED THAT THE VEHICLE RECEIVED THE 44K TREATMENT TO RECTIFY THE FAILURE AND NOW THE ENTIRE EXHAUST SYSTEM NEEDS TO BE REPLACED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CATALYTIC CONVERTER IS ALSO DEFECTIVE AND CAUSES THE MOTOR AND OTHER COMPONENTS TO OVERHEAT. THE CONTACT STATED THAT A LARGE QUANTITY OF SMOKE COMES FROM THE VEHICLE AND HE DOES NOT DRIVE IT DUE TO SAFETY CONCERNS. HE IS ALSO UNABLE TO SWITCH GEARS BECAUSE THE CLUTCH IS BURNED OUT. THE RECALL NUMBER, VIN, AND ENGINE SIZE WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 72,000.

NHTSA complaint #10212219 — an unverified report by a vehicle owner.

at 72,000 miles Stafford, VA

POWER TRAIN:CLUTCH ASSEMBLY

TL*THE CONTACT OWNS A 1999 VOLKSWAGEN GOLF. THE VEHICLE HAS A RECALL NOTICE FOR THE O RING DEFECT. THE DEFECT CAUSES THE VEHICLE TO OVERHEAT, RESULTING IN ENGINE FAILURE. THE CONTACT STATED THAT THE VEHICLE RECEIVED THE 44K TREATMENT TO RECTIFY THE FAILURE AND NOW THE ENTIRE EXHAUST SYSTEM NEEDS TO BE REPLACED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CATALYTIC CONVERTER IS ALSO DEFECTIVE AND CAUSES THE MOTOR AND OTHER COMPONENTS TO OVERHEAT. THE CONTACT STATED THAT A LARGE QUANTITY OF SMOKE COMES FROM THE VEHICLE AND HE DOES NOT DRIVE IT DUE TO SAFETY CONCERNS. HE IS ALSO UNABLE TO SWITCH GEARS BECAUSE THE CLUTCH IS BURNED OUT. THE RECALL NUMBER, VIN, AND ENGINE SIZE WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 72,000.

NHTSA complaint #10212219 — an unverified report by a vehicle owner.

at 86,000 miles W. Bloomfield, MI

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

WINDSHIELD WIPER FAILURE.

NHTSA complaint #10209679 — an unverified report by a vehicle owner.

at 124,000 miles Pocatello, ID

TIRES

TL*THE CONTACT OWNS A 1999 VOLKSWAGEN GOLF. THE VEHICLE HAS DOUGLAS & LOMASON (19570R14) TIRES. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. HE PULLED OVER, NOTICED A FLAT TIRE, AND REPLACED IT WITH A SPARE. THE DEALER STATED THAT THE CASE SEPARATED. THE FAILURE WAS DUPLICATED WITH BOTH FRONT TIRES AND THE REAR DRIVER SIDE TIRE. THE FAILURE MILEAGE WAS 124,000 AND CURRENT MILEAGE WAS 125,000.

NHTSA complaint #10203636 — an unverified report by a vehicle owner.

at 75,000 miles Albany, CA

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

BRAKE LIGHT SWITCH MALFUNCTIONS.

NHTSA complaint #10176525 — an unverified report by a vehicle owner.

Unknown, DC

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

1999 VOLKSWAGEN GOLF SAFETY RECALL RECEIVED REGARDING THE DEFECT WITH THE FUEL SUPPLY MODULE.***NO ANSWER REQUIRED***. *MR THE CONSUMER STATED HE DID SMELL GAS COMING FROM THE VEHICLE, HOWEVER THE CONSUMER NO LONGER LIVES IN THE UNITED STATES AND WHERE SHE LIVES NOW NO ONE WAS FAMILIAR WITH AMERICAN MADE VEHICLES OR EVEN THE RECALL.

NHTSA complaint #10137726 — an unverified report by a vehicle owner.

at 110,000 miles Freehold, NJ

POWER TRAIN:MANUAL TRANSMISSION

I HAVE A 1999 GOLF 5 SPEED MANUAL TRANSMISSION THAT HAS A HOLE IN ITS CORE. WHEN SHOPPING AROUND TO GET A USED OR NEW TRANSMISSION(I CALLED OVER 20 DIFFERENT COMPANIES AROUND THE US) I WAS TOLD, BY SEVERAL COMPANIES THAT THIS IS A COMMON PROBLEM WITH MY TRANSMISSION. SOME SALES PEOPLE DID NOT EVEN NEED THE TRANSMISSION CODE, THEY KNEW AS SOON AS I TOLD THEM I HAD A VW TRANSMISSION FOR A GOLF. MANY TOLD ME THEY HAD SEVERAL THAT HAD HOLES IN THE CASE/CORE.I DID CALL VW TO INFORM THEM OF WHAT I HAD FOUND AND COULD NOT BELIEVE THEY WOULD EVEN CHARGE $750 FOR A CORE CHARGE WHEN IT IS OBVIOUS THAT THERE IS A PTOBLEM WITH THE CORES ON THE MODEL. I KNOW THERE ARE MANY OTHERS WHO HAVE THE SAME PROBLEM, I WOULD THINK MAYBE VW SHOULD LOOK TO SEE IF IT IS A FAULTY DESIGN

NHTSA complaint #10127831 — an unverified report by a vehicle owner.

at 63,500 miles Evansville, IN

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

DT: 1999 VOLKSWAGEN GOLF, FUEL PUMP WAS LEAKING BECAUSE THE SUPPLY FITTING WAS CRACKED. THIS WAS CAUSED BY A MANUFACTURER'S DEFECT, WHICH CAUSED A POOL OF FUEL TO FORM UNDER THE BACK SEAT. ALSO, FUEL WAS LEAKING OUT OF THE VEHICLE ONTO THE GROUND. THE CONSUMER FOUND VARIOUS WEBSITES THAT THERE HAD ALREADY BEEN A RECALL 05V154000 CONCERNING THIS PROBLEM. IN ADDITION, THE CONSUMER HAD FOUND THAT THERE WAS A LETTER FROM NHTSA TO VOLKSWAGEN OF AMERICA, PEA-04-079. CONSUMER CONTACTED THE DEALERSHIP, THEY INDICATED THAT THEY DID NOT KNOW ANYTHING ABOUT THE RECALL. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD CONSUMER THAT THERE WAS NO RECALL. FUMES WERE CAUSING THE CONSUMER AND PASSENGERS HEADACHES AND DRY EYES. VEHICLE LEAKED FUEL WHEN THE IGNITION WAS IN THE ON POSITION, WHEN THE DRIVER'S SIDE DOOR WAS OPENED AND WHEN THE VEHICLE WAS RUNNING. D.PATRICK MOTOPLEX LOCATED ON 200 NORTH GREEN RIVER ROAD EVANSVILLE, IN, 47716, PH. NO. 812-473-6500, WAS THE DEALERSHIP WORKING ON THIS PROBLEM.

NHTSA complaint #10127689 — an unverified report by a vehicle owner.

at 26,902 miles Suwanee, GA

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

CAR STARTED SMELLING STRONGLY OF GASOLINE ON THE INSIDE AS WELL AS ON THE OUTSIDE. A GASOLINE PUDDLE WAS FORMING UNDER THE CAR WHEN PARKED. CAR COULD NOT BE PARKED INSIDE ANY FURTHER. VW DEALER REPLACED THE FUEL PUMP (OLD PART IS NOT AVAILABLE). REPLACEMENT PARTS WERE COVERED UNDER WARRANTY. I HAD TO PAY FOR LABOR.

NHTSA complaint #10107910 — an unverified report by a vehicle owner.

at 16,000 miles Newington, CT

STEERING

RECALL 00V280000, WHILE DRIVING AT HIGHWAY SPEED CONSUMER LOST STEERING CONTROL. DEALERSHIP DID NOT REPAIR FREE OF CHARGE BECAUSE THE VIN WAS NOT INCLUDED.

NHTSA complaint #10105352 — an unverified report by a vehicle owner.

Clemmons, NC

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

FUEL PUMP LEAKED CAUSING AN EXTREMELY STRONG SMELL INSIDE AND OUTSIDE OF VEHICLE. *BF

NHTSA complaint #10097470 — an unverified report by a vehicle owner.

Hazleton, PA

ENGINE AND ENGINE COOLING:ENGINE

WHILE DRIVING, A BANGING NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE STARTED SHAKING UNCONTROLLABLY. THE CONSUMER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE MOTOR MOUNTS INSIDE OF THE ENGINE NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION.

NHTSA complaint #10096912 — an unverified report by a vehicle owner.

at 52,000 miles Sahuarita, AZ

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

THE FUEL PUMP ON MY 1999 VW GOLF HAS FAILED TWICE. I FEEL THIS IS BOTH A DEFECT AND HIGHLY DANGEROUS. THE FUEL PUMP CRACKED AND DUMPED FUEL OUT ONTO THE PAVEMENT. I WAS TOLD THAT THIS WAS UNUSUAL, BUT WHEN I WAS IN THE SECOND TIME, I MET ANOTHER VW OWNER WITH THE SAME EXACT PROBLEM. VW CONTINUES TO DENY ANY RESPONSIBILITY AND REFUSES TO PAY FOR THE MATTER. THE FIRST OCCURRENCE HAPPENED ON 9-10-01 AT 26K MILES, THE SECOND ON 7-7-04 AT 52000 MILES.

NHTSA complaint #10091162 — an unverified report by a vehicle owner.

NEW Milford, NJ

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

MY 1999 VOLKSWAGEN GOLF HAS 35,000 MILES ON IT. I HAD MY DEALERSHIP ORDER A PART BACK IN AUGUST OF 2003 WHILE MY EXTENDED WARRANTY STILL COVERED IT THEY NEVER ORDERED IT AND NOW WANT ME TO PAY FOR THIS PART. I HAVE THE DOCUMENT SAYING THEY WOULD ORDER THE PART. PLUS MY CAR HAS HAD DEFECTIVE PROBLEMS SINCE I PURCHASED IT 5 YEARS AGO. MY WINDOW WASHER BOTTLE DOESN'T HOLD FLUID EVEN AFTER THEY TOLD ME IT WAS FIXED.

NHTSA complaint #10080505 — an unverified report by a vehicle owner.

at 42,000 miles Cocoa, FL

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

SMELL OF GAS HEAVY INSIDE THE CAR. SMELL EQUALLY AS BAD IF WINDOWS ARE ROLLED DOWN. GRADUAL DECREASE IN THE MILES TO GALLON. TOOK TO DEALERSHIP WHILE UNDER WARRANTY. THEY REPLACED THE FUEL COMPONENT THAT SITS UNDER THE PASSENGER SIDE OF BACK SEAT. HAPPENED AGAIN ONE YEAR AND 1 MONTH LATER. CAR THEN OUT OF WARRANTY. TOOK TO PRIVATE MECHANIC. FIXED PROBLEM AGAIN. TOLD BOTH TIMES IT WAS REPAIRED THAT A CIGARETTE ON THE ROAD WAY COULD HAVE CAUSE CAR TO EXPLODE DUE TO GAS SPEWING OUT OF CAR. ON THE COMPONENT THAT HAD TO BE REPLACED (IM NOT SURE OF THE EXACT NAME) THERE WAS A PLASTIC "NIPPLE" THAT COMES OUT OF COMPONENT AND A PLASTIC TUBE IS ATTACHED THERE. ""NIPPLE" HAD CRACKED ALMOST COMPLETELY OFF AND GAS WAS SPEWING OUT EVERY TIME I PRESSED ON THE GAS. CAR WAS DRIVEN NORMAL AND NOT INVOLVED IN ANY ACCIDENTS. PERHAPS DRY ROTTING OF PLASTIC?

NHTSA complaint #10079259 — an unverified report by a vehicle owner.

at 23,000 miles Brooklyn, NY

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

I WAS DRIVING ON THE HIGHWAY GOING APPROXIMATELY 55 MPH WHEN THE HOOD ON MY 1999 VW GOLF UNEXPECTEDLY OPENED AND HIT THE WINDSHIELD WITH A DEGREE OF IMPACT THAT DENTED THE HOOD IN SEVERAL PLACES AND THE HOOD WILL NO LONGER CLOSE. I WAS FORCED TO BRAKE IMMEDIATELY BECAUSE I COULD NOT SEE. THE CARS BEHIND ME SWERVED TO PREVENT HITTING ME. THE HOOD APPEARED TO BE SECURELY SHUT PRIOR TO THIS INCIDENT. I RESEARCHED THE NHTSA RECALL HISTORY AND FOUND THAT IT INDICATES THAT VW ISSUED A RECALL OF 93-96 GOLF, GOLF GTI AND JETTA (98V-160) DUE TO THE BOLTS SECURING THE FRONT HOOD LATCH LOOSENING OVER TIME AND CAUSING DISENGAGEMENT OF HOOD STRIKER FROM LATCH AND POSSIBLE UNEXPECTED OPENING OF HOOD. WONDERING IF SOMETHING SIMILAR MAY HAVE BEEN THE CAUSE OF WHAT HAPPENED TO ME I CALLED VW US AND MADE A COMPLAINT WITH DYLAN DUNBAR ON MAY 10TH 2004 AND WAS TOLD TO TAKE THE CAR TO A VW DEALERSHIP AND HAVE THEM DIAGNOSE WHAT THE CAUSE OF THE INCIDENT WAS - A MALFUNCTION / DEFECT OR "SOMETHING I NEED TO SPEAK TO MY INSURANCE COMPANY ABOUT". IT SEEMS LIKE A CONFLICT OF INTEREST ON THE PART OF VW TO HAVE VW TO DETERMINE IF THEY OR RESPONSIBLE OR NOT.

NHTSA complaint #10072353 — an unverified report by a vehicle owner.

at 72,606 miles Edgar, WI

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

I OWN A 1999 VW GOLF GL THAT HAD TO HAVE ITS LOWER BALL JOINTS REPLACED BECAUSE THEY WERE DANGEROUSLY WORN OUT AND COULD HAVE BROKEN OFF AT ANYTIME. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT AND INJURY. I HAD MY CAR IN THE GARAGE TO HAVE THE TIRES REPLACED WHEN THE MECHANIC NOTICED THE MAJOR PROBLEM. TWO OTHER MECHANICS AGREED THAT THESE BALL JOINTS SHOULD HAVE NEVER WORE OUT THIS BADLY OR QUICKLY. THEY STATED THAT THESE VEHICLES SHOULD BE TAKEN OFF THE ROAD TO FIX THIS SERIOUS DEFECT IN A RECALL AND I AGREE. WE CONTACTED VW AND THEY DENIED THAT THERE WAS A PROBLEM WITH THE BALL JOINTS. I DISAGREE, AND THINK THAT THEY SHOULD REIMBURSE ME FOR THE COST OF THIS DANGEROUS AND LIFE THREATENING REPAIR. IF I WOULD HAVE NEVER NEEDED NEW TIRES FOR MY CAR I MIGHT HAVE NOT BEEN WRITING THIS COMPLAINT. SO I HOPE I CAN SAVE SOMEONE ELSE'S INJURY OR LIFE TOO!

NHTSA complaint #10062061 — an unverified report by a vehicle owner.

Champaign, IL

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

RECALL REPAIR WORK WAS PERFORMED ON VEHICLE, CONSUMER WAS CHARGED $313.63 AND REPAIRS WERE HALF COMPLETED.*MR SINCE IT WAS A RECALL, THE WORK PERFORMED WAS SUPPOSE TO BE FREE OF CHARGE. THE DEALER ONLY PERFORMED HALF THE WORK AND LEFT A BROKEN PART IN THE DOOR WHICH HAD TO BE REMOVED BY TAKING THE DOOR APART AGAIN. THEY REFUSED TO REFUND THE $313.63 AND REPAIR THE PASSENGER SIDE DOOR WHICH WAS PART OF THE RECALL. THEY ONLY FIXED THE DRIVER DOOR. CONSUMER WOULD LIKE THE MONIES REIMBURSED PLUS AN ADDITION $313.63 FOR HAVE THE REPAIRS COMPLETED AT ANOTHER DEALER. THE CONSUMER ALSO REQUESTED A LIFE-TIME WARRANTY ON THE WORK O'BRIEN ALREADY DID, $50. PER DAY FOR THE TWO DAYS THE CONSUMER HAD NO VEHICLE, MAILING AND COPYING COST. *PH *NLM

NHTSA complaint #10046266 — an unverified report by a vehicle owner.

at 83,710 miles Redondo Beach, CA

ENGINE AND ENGINE COOLING:ENGINE

DRIVER'S SIDE ENGINE MOUNT BROKEN.

NHTSA complaint #10041470 — an unverified report by a vehicle owner.