Owners have filed 97 complaints
about the 2010 Volkswagen Golf with NHTSA between 2010 and 2024.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 11 of 25 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 65
Against the median year of the Volkswagen Golf. 50 means typical for this
model; 100 means roughly double.
Severity — 16
3.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 78
46% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2010 compares with every other Volkswagen Golf
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
810.1%
1,000 – 9,999 miles
1012.7%
10,000 – 24,999 miles
1113.9%
25,000 – 49,999 miles
2329.1%
50,000 – 74,999 miles
1113.9%
75,000 – 99,999 miles
45.1%
100,000 – 149,999 miles
1215.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2010peak 5Jul 2024
NHTSA investigations into the 2010 Volkswagen Golf
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel...
PE11023Opened 2 Aug 2011Closed 2 Dec 2011FUEL SYSTEM, DIESEL
Diesel Fuel Injector Line Leakage
By letter dated October 3, 2011, Volkswagen Group of America, Inc. (VW) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address a defect in approximately 168,275 model year (MY) 2009-2012 Volkswagen Jetta, Jetta Sportwagen, Golf, and Audi A3 vehicles equipped with the 2.0L TDI Common Rail Clean Diesel engine (NHTSA Recall No. 11V-490).The recalled Jetta and Jetta Sportwagen vehicles were built from May 2008 through September 2011, the Golf vehicles were built from May 2009 through September 2011, and the Audi A3 vehicles were built fr...
EA11003Opened 7 Feb 2011Closed 27 Mar 2015FUEL SYSTEM, DIESEL
High-Pressure Fuel Pump Failure
The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed design information, field experience and test data for MY 2009 through 2012 Volkswagen Jetta, Golf and Touareg and Audi A3 and Q7 vehicles equipped with TDI engines. Volkswagen has not identified any desig...
PE10034Opened 26 Aug 2010Closed 8 Feb 2011FUEL SYSTEM, DIESEL
High Pressure Fuel Pump Failure (HPFP)
The Office of Defects Investigation (ODI) and Volkswagen (VW) have received a total of 160 complaints and field reports alleging incidents of engine stall and/or loss of power that appear to be related to high pressure fuel pump (HPFP) failures in certain model year (MY) 2009 through 2010 Volkswagen Jetta and MY 2010 Volkswagen Golf and Audi A3 vehicles equipped with TDI clean diesel engines.Approximately half of the reports indicate that the failure resulted in an engine stall incident, with many of these alleging stall incidents at highway speeds in traffic with no restart.There has been one...
Recalls on the 2010 Volkswagen Golf
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
18V148000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
16V913000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
Risk: A loss of vehicle control can increase the risk of a crash.
16V078000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
11V490000
FUEL SYSTEM, DIESEL
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
Risk: DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201811137,197 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the driver frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the driver frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional Note: This recall supersedes the Volkswagen brand vehicles subject to recall 2016-064 (Volkswagen Recall 69M9). Volkswagen vehicles completed under the previous 2016-064 recall require repair under this recall, as the previous recall remedy was an interim repair. Interim repair parts must be replaced with final repair parts.
Recall 201662912,205 units in Canada
Brakes
On certain vehicles, a fault within the antilock brake system (ABS) may cause the module to fail during ABS and/or electronic stability control (ESC) activation. This will cause warning lights for ABS, brake and the ESC systems to illuminate. If this happens, the brake system related vehicle stabilizing functions (ABS/ESC) may not be available, increasing the risk of a loss of vehicle control and could lead to a crash causing injury and/or property damage. Correction: Dealers will update the ABS control module with improved diagnostic capability to detect insufficient PCU ground connection. ABS modules with insufficient ground connections will be replaced.
Recall 201606464,660 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the front driver airbag inflator. Note: This campaign only affects the Audi A5 and Audi S5 Cabriolet models.
Recall 201135541,078 units in Canada
Fuel System
On certain vehicles equipped with a 2.0L TDI diesel engine, the fuel injection lines could crack. Diesel fuel leakage may ignite on a hot engine surface and cause a fire, which could result in property damage and/or personal injury. Correction: Dealers will install vibration dampers on all four fuel injection lines. Additionally, on some vehicles (depending on the date of manufacture) the #2 fuel injection line will be replaced.
Recall 201044430,255 units in Canada
Fuel System
On certain Golf, Golf wagon, Jetta and Rabbit equipped with a 2.5L Engine, a small plastic tab located on the windshield washer fluid reservoir may chafe against an underhood fuel supply line. If chafing occurs fuel leakage could develop which, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will inspect the affected vehicles and, if necessary, replace the fuel line. In addition, as a preventive measure, the plastic tab from the windshield washer fluid reservoir will be removed.
Reports where the owner recorded a crash, a fire, an injury or a death.
Orangevale, CACrash
POWER TRAIN
I call my call Inspector Gadget because it shifts on it's own. I could be braking and it leaps forward as if I put it in 4th or 5th gear. I heard of gears "slipping" but it is the reverse - it's rev's on it's own and speed increases. I was told it might be the manifold but I can't get that confirmed from auto mechanic and it won't pass smog now.
NHTSA complaint #11432070 — an unverified report by a vehicle owner.
at 43,000 milesFort Payne, ALCrash
AIR BAGS
AIR BAG FAILED TO DEPLOY WHEN CAR REAR ENDED A TOWED VEHICLE. THE TOWED VEHICLE SPEED WAS APPROXIMATELY 40-45 MPH AND THE VW GOLF SPEED WAS 70-75 MPH. THE GOLF'S FRONT-END WAS DESTROYED (ALONG WITH IT'S ELECTRICAL SYSTEM), AND WAS IMMOBILIZED. BUT, NONE OF THE AIRBAGS DEPLOYED. THE TOW TRUCK DRIVER AND THE BODY SHOP OWNER QUESTIONED WHY THE AIR BAGS FAILED WITH THE AMOUNT OF DAMAGE INCURRED. WHEN CONTACTED, THE VW REPRESENTATIVE WAS MORE INTERESTED IN MY HOSPITAL EXPENSES THAN THE FACT THE AIR BAGS DIDN'T DEPLOY. THE HIGHWAY PATROLMAN WHO WORKED THE ACCIDENT, SAID HE WAS ALREADY INVOLVED IN A LAWSUIT WHERE THE AIR BAGS DID NOT DEPLOY AND A FATALITY OCCURRED. HE SAID THE CAR IN THAT ACCIDENT WAS NOT A VW. ALSO, AFTER I HAD LEFT FOR THE HOSPITAL, A FIREMAN TOLD MY WIFE HE HAD NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT DUE TO SOMETHING ELECTRICAL SMOLDERING. HE DIDN'T ELABORATE.
NHTSA complaint #10440237 — an unverified report by a vehicle owner.
at 50,000 milesLOS Aamitos, CACrash
SERVICE BRAKES, AIR
STOPPED AT STOP LIGHT , MY FOOT/SHOE GETS STUCK UNDER THE BRAKE PEDAL BY THE TIME I REALIZED WHAT HAPPEN , THE CAR GOES FORWARD AND REAR ENDS THE VAN IN FRONT. THE WAY THE DRIVER IS SECURED IN THE SEAT AND THE FACT THAT THE BRAKE PEDAL IS HIGHER THAN THE GAS PEDDLE, WHEN YOU SLIDE YOUR FOOT OVER TO THE BRAKE YOU CAN GET YOUR SHOE/FOOT STUCK UNDER BRAKE PEDAL, YOU HAVE TO LIFT YOUR ENTIRE LEG IN ORDER TO BRAKE.. THIS IS POTENTIALLY DANGEROUS AND WILL CAUSE ACCIDENTS. THIS IS HAPPENED SEVERAL TIMES. AND I HAVE BEEN IN 2 MINOR ACCIDENTS ONCE WHILE STOPPED AT A LIGHT AND ONCE WHEN PARKED IN FRONT OF MY HOUSE [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10383408 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 107,000 milesCleveland, TN
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Volkswagen Golf. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)); however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 107,000.
NHTSA complaint #11603240 — an unverified report by a vehicle owner.
at 107,000 milesCleveland, TN
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2010 Volkswagen Golf. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)); however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 107,000.
NHTSA complaint #11603240 — an unverified report by a vehicle owner.
at 133,000 milesPrescott Valley, AZ
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC) however, the dealer declined to repair the vehicle due to the ABS and ESC warning lights being illuminated. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure with the ESC and ABS warning lights being illuminated. The failure mileage was approximately 133,000. Parts distribution disconnect.
NHTSA complaint #11595139 — an unverified report by a vehicle owner.
at 133,000 milesPrescott Valley, AZ
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2010 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC) however, the dealer declined to repair the vehicle due to the ABS and ESC warning lights being illuminated. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure with the ESC and ABS warning lights being illuminated. The failure mileage was approximately 133,000. Parts distribution disconnect.
NHTSA complaint #11595139 — an unverified report by a vehicle owner.
Yucca Valley, CA
SEATS
Shortly after acquiring this car, an airbag light appeared on the dashboard after my sister adjusted the passenger side seat. The airbag indicator showed that it was off afterward, despite my sister being adequate weight to require the airbag. Continued problems ensued when the seat would show that it was occupied (airbag on and seatbelt chime when unbuckled, even though there was no one in the seat). Now this happens sporadically, and it is unknown whether the airbag will be operational or not whenever I start the car. Often, turning the car off then back on will allow for the airbag to show it is on for a passenger. I have seen in other locations online that this is an issue that has affected other people online with this model of car.
NHTSA complaint #11473147 — an unverified report by a vehicle owner.
Yucca Valley, CA
SEAT BELTS
Shortly after acquiring this car, an airbag light appeared on the dashboard after my sister adjusted the passenger side seat. The airbag indicator showed that it was off afterward, despite my sister being adequate weight to require the airbag. Continued problems ensued when the seat would show that it was occupied (airbag on and seatbelt chime when unbuckled, even though there was no one in the seat). Now this happens sporadically, and it is unknown whether the airbag will be operational or not whenever I start the car. Often, turning the car off then back on will allow for the airbag to show it is on for a passenger. I have seen in other locations online that this is an issue that has affected other people online with this model of car.
NHTSA complaint #11473147 — an unverified report by a vehicle owner.
Yucca Valley, CA
AIR BAGS
Shortly after acquiring this car, an airbag light appeared on the dashboard after my sister adjusted the passenger side seat. The airbag indicator showed that it was off afterward, despite my sister being adequate weight to require the airbag. Continued problems ensued when the seat would show that it was occupied (airbag on and seatbelt chime when unbuckled, even though there was no one in the seat). Now this happens sporadically, and it is unknown whether the airbag will be operational or not whenever I start the car. Often, turning the car off then back on will allow for the airbag to show it is on for a passenger. I have seen in other locations online that this is an issue that has affected other people online with this model of car.
NHTSA complaint #11473147 — an unverified report by a vehicle owner.
Orangevale, CACrash
POWER TRAIN
I call my call Inspector Gadget because it shifts on it's own. I could be braking and it leaps forward as if I put it in 4th or 5th gear. I heard of gears "slipping" but it is the reverse - it's rev's on it's own and speed increases. I was told it might be the manifold but I can't get that confirmed from auto mechanic and it won't pass smog now.
NHTSA complaint #11432070 — an unverified report by a vehicle owner.
at 120,000 milesClermont, FL
ELECTRONIC STABILITY CONTROL (ESC)
ABS WARNING LIGHTS INTERMITTENTLY FOR MANY MONTHS- GO ON AND OFF ALONG WITH AIRBAG WARNING FREQUENTLY- SEVERAL MECHANICS COULD NOT DIAGNOSE. RECENTLY BRAKE WARNING LIGHTS CAME ON AT SAME TIME AS ABS AND AIRBAG WARNINGS. BRAKE SYSTEM CHECKED OUT FINE. ON REPLACEMENT OF WHEEL SPEED ABS SENSOR, DISCOVERED CENTRAL ABS CONTROL MODULE ERROR (DTC 01130). VW HAD ALREADY ISSUED A SAFETY RECALL ( 45F2) FOR THE ABS SENSOR IN SEVERAL 2009 AND 2010 JETTA/GOLF, BUT IN A LIMITED VIN RANGE. THEY REFUSE TO ACKNOWLEDGE THE PROBLEM IN THIS 2010 GOLD IS THE FAULT OF THE FAULTY ABS CONTROL MODULE FOUND IN OTHER 2010 GOLF CARS AND REFUSE TO HONOR RECALL OR TO LOG PROBLEM.
NHTSA complaint #11364700 — an unverified report by a vehicle owner.
at 56,878 milesLajas, PR
AIR BAGS
ABS CONTROL MODULE FAILURE. LOST OF ABS SYSTEM, STABILITY CONTROL SYSTEM AND AIR BAG SYSTEM. THIS HAPPENS AT 4 YEARS OF OWNERSHIP.
NHTSA complaint #11338426 — an unverified report by a vehicle owner.
at 56,878 milesLajas, PR
SERVICE BRAKES
ABS CONTROL MODULE FAILURE. LOST OF ABS SYSTEM, STABILITY CONTROL SYSTEM AND AIR BAG SYSTEM. THIS HAPPENS AT 4 YEARS OF OWNERSHIP.
NHTSA complaint #11338426 — an unverified report by a vehicle owner.
at 56,878 milesLajas, PR
ELECTRONIC STABILITY CONTROL (ESC)
ABS CONTROL MODULE FAILURE. LOST OF ABS SYSTEM, STABILITY CONTROL SYSTEM AND AIR BAG SYSTEM. THIS HAPPENS AT 4 YEARS OF OWNERSHIP.
NHTSA complaint #11338426 — an unverified report by a vehicle owner.
at 95,000 milesGwynn OAK, MD
AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS THEN TAKEN TO HERITAGE VOLKSWAGEN CATONSVILLE (6624 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,000. *TT
NHTSA complaint #11098770 — an unverified report by a vehicle owner.
Oakland, CA
SEAT BELTS
2010 VOLKSWAGEN GOLF. CONSUMER WRITES IN REGARDS TO SEATBELT DEFECT WITH NO WARRANTY SUPPORT. *LD THE CONSUMER STATED THE SEAT BELT WOULD NOT RETRACT.
NHTSA complaint #11089488 — an unverified report by a vehicle owner.
at 110,000 milesFederal WAY, WA
AIR BAGS
I FILED A VEHICLE BUYBACK WITH VOLKSWAGENS VEHICLE BUYBACK PROGRAM IN FEBRUARY OF 2016. I WAITED AND CALLED BACK AND FORTH TRYING TO FIND OUT ABOUT MY VEHICLE AND IF IT WAS GOING TO GET BOUGHT BACK. VOLKSWAGEN KEPT TELLING ME MY DOCUMENTS WERE INVALID AND I HAD TO RE-DO THEM EACH TIME AND SEND THEM BACK AND WAIT LONGER FOR A RESPONSE. ON 08/23/2017, THEY MADE ME RESET MY CLAIM BECAUSE THEY SUPPOSEDLY "FILED ME IN THE WRONG CATEGORY". AFTER THAT, ALL MY DOCUMENTS FINALLY GOT ACCEPTED, AND HAVE BEEN "UNDER REVIEW" FOR THE PAST 9 MONTHS. THEY HAVE BEEN REVIEWING MY DOCUMENTS AND HAVEN'T BEEN MOVING FORWARD WITH MY CASE FOR ALMOST 2 YEARS AND MY CAR HAS BEEN SITTING IN MY DRIVEWAY WAITING TO BE TURNED IN. I AM AFRAID TO DRIVE IT BECAUSE OF THE POSSIBLE HEALTH EFFECTS IT MIGHT HAVE ON ME AND MY SURROUNDINGS BUT VOLKSWAGEN IS BEING NEGLIGENT AND IGNORING MY CLAIM, EVEN THOUGH IT IS 100% VALID BECAUSE I HAVE OWNED MY CAR SINCE 2014. PLEASE LOOK INTO THIS CLAIM WITH CARE AND HELP ME FIGURE THIS OUT. IT HAS BEEN A VERY HARD STRUGGLE FOR ME AND I AM JUST DREADING TO GET THIS OVER WITH.
NHTSA complaint #11081882 — an unverified report by a vehicle owner.
at 110,000 milesFederal WAY, WA
FUEL/PROPULSION SYSTEM
I FILED A VEHICLE BUYBACK WITH VOLKSWAGENS VEHICLE BUYBACK PROGRAM IN FEBRUARY OF 2016. I WAITED AND CALLED BACK AND FORTH TRYING TO FIND OUT ABOUT MY VEHICLE AND IF IT WAS GOING TO GET BOUGHT BACK. VOLKSWAGEN KEPT TELLING ME MY DOCUMENTS WERE INVALID AND I HAD TO RE-DO THEM EACH TIME AND SEND THEM BACK AND WAIT LONGER FOR A RESPONSE. ON 08/23/2017, THEY MADE ME RESET MY CLAIM BECAUSE THEY SUPPOSEDLY "FILED ME IN THE WRONG CATEGORY". AFTER THAT, ALL MY DOCUMENTS FINALLY GOT ACCEPTED, AND HAVE BEEN "UNDER REVIEW" FOR THE PAST 9 MONTHS. THEY HAVE BEEN REVIEWING MY DOCUMENTS AND HAVEN'T BEEN MOVING FORWARD WITH MY CASE FOR ALMOST 2 YEARS AND MY CAR HAS BEEN SITTING IN MY DRIVEWAY WAITING TO BE TURNED IN. I AM AFRAID TO DRIVE IT BECAUSE OF THE POSSIBLE HEALTH EFFECTS IT MIGHT HAVE ON ME AND MY SURROUNDINGS BUT VOLKSWAGEN IS BEING NEGLIGENT AND IGNORING MY CLAIM, EVEN THOUGH IT IS 100% VALID BECAUSE I HAVE OWNED MY CAR SINCE 2014. PLEASE LOOK INTO THIS CLAIM WITH CARE AND HELP ME FIGURE THIS OUT. IT HAS BEEN A VERY HARD STRUGGLE FOR ME AND I AM JUST DREADING TO GET THIS OVER WITH.
NHTSA complaint #11081882 — an unverified report by a vehicle owner.
LOS Ángeles, CA
ELECTRICAL SYSTEM
HAD TO REPLACE THE MAP SENSOR 3 TIMES IN 2 YEARS. MANIFOLD PROBLEM. THERE ARE NO RECALLS FOR THIS VEHICLE BUT THE PROBLEM PERSISTS. HAD TO PAY $700 EACH TIME TO FIX.
NHTSA complaint #11010598 — an unverified report by a vehicle owner.
LOS Ángeles, CA
ENGINE
HAD TO REPLACE THE MAP SENSOR 3 TIMES IN 2 YEARS. MANIFOLD PROBLEM. THERE ARE NO RECALLS FOR THIS VEHICLE BUT THE PROBLEM PERSISTS. HAD TO PAY $700 EACH TIME TO FIX.
NHTSA complaint #11010598 — an unverified report by a vehicle owner.
LOS Ángeles, CA
FUEL/PROPULSION SYSTEM
HAD TO REPLACE THE MAP SENSOR 3 TIMES IN 2 YEARS. MANIFOLD PROBLEM. THERE ARE NO RECALLS FOR THIS VEHICLE BUT THE PROBLEM PERSISTS. HAD TO PAY $700 EACH TIME TO FIX.
NHTSA complaint #11010598 — an unverified report by a vehicle owner.
Great Barrington, MA
AIR BAGS
TAKATA RECALL. THE DEALER DOES NOT HAVE THE PARTS. IT HAS BEEN MORE THAN A YEAR NOW. I NEED TO BE ABLE TO DRIVE THAT CAR WITHOUT RISKING MY LIFE EVERY DAY.
NHTSA complaint #10968639 — an unverified report by a vehicle owner.
at 79,000 milesNashville, TN
AIR BAGS
TAKATA RECALL - OFFICIAL RECALL IS DATED FEBRUARY 9, 2016. WE STILL HAVE NOT RECEIVED ANY INFORMATION ABOUT THIS, INCLUDING A WAY TO REMEDY THIS POTENTIALLY LIFE-THREATENING ISSUE.
NHTSA complaint #10946727 — an unverified report by a vehicle owner.
West Richland, WA
AIR BAGS
TAMARA RECALL. THE MANUFACTURER HAS FAILED TO REPLACE THE AIRBAG EVEN THOUGH IT PRESENTS A POTENTIAL SERIOUS SAFETY HAZARD. I WOULD LIKE AN UPDATE FROM THE MANUFACTURER REGARDING THE REPAIR AND DATE I CAN TAKE MY VEHICLE TO THE DEALER. IT IS HAS BEEN TOO LONG WITH NO FIX IDENTIFIED. THIS IS UNACCEPTABLE.
NHTSA complaint #10937277 — an unverified report by a vehicle owner.
at 60,000 milesPflugerville, TX
AIR BAGS
TAKATA RECALL... I'M IN ZONE A, TEXAS, AND MY CAR HAS STILL NOT BEEN FIXED! WHEN AND HOW WILL I BE CALLED UP TO GET THESE FIXED? I'M KEEPING THE CAR UNTIL MID-2018.
NHTSA complaint #10934182 — an unverified report by a vehicle owner.
at 120,000 milesVirginia Beach, VA
AIR BAGS
"TAKATA RECALL". SEVERAL MONTHS AGO, I RECEIVED A RECALL NOTIFICATION FOR A TAKATA AIRBAG IN MY VEHICLE. SINCE THEN, I HAVE BEEN UNABLE TO DETERMINE A SCHEDULE FOR AIRBAG REPLACEMENT. THE NHTSA WEBSITE REFERENCES A "SCHEDULE" & "PRIORITY" FOR REPLACEMENT OF TAKATA AIRBAGS, BUT MY VEHICLE IS NOT LISTED. THE ONLY SCHEDULE INFORMATION I HAVE FOUND ON THE NHTSA WEBSITE INDICATES THAT OLDER VEHICLES IN HOT & HUMID CONDITIONS ARE AT HIGHER RISK. PRIORITY 1 VEHICLES ON THE NHTSA LIST INDICATE THAT FAILURE IS MORE LIKELY IN PRIORITY 1 LOCATIONS AFTER 6-9 YEARS. MY VEHICLE IS MORE THAN 6 YEARS OLD & HAS SPENT MOST OF IT'S LIFE WHERE IT WAS PURCHASED, IN VIRGINIA BEACH, VIRGINIA WITHIN A FEW MILES OF CORROSIVE SALT WATER IN THE ATLANTIC OCEAN. SEVERAL FRIENDS, CLIENTS & FAMILY HAVE REFUSED TO RIDE IN MY VEHICLE DUE TO ITS' AIRBAG RECALL & PROXIMITY TO HIGH HEAT & HUMIDITY. I AM ALSO CONCERNED ABOUT MY PERSONAL SAFETY. WHEN IS MY VEHICLE ELIGIBLE FOR AIRBAG REPAIR?
NHTSA complaint #10923809 — an unverified report by a vehicle owner.
at 51,000 milesPalatine, IL
ENGINE
THE MAIN (REAR) ENGINE OIL SEAL IS LEAKING WITH ONLY 51,000 MILES ON THE ODOMETER. I BELIEVE THIS IS A DEFECT OF THE ENGINE OIL SEAL OR IMPROPERLY MOUNTED FROM THE VW FACTORY. THERE HAS BEEN NUMEROUS COMPLAINTS OF THIS PROBLEM WITH VW OWNERS. THE COST OF THIS REPAIR SHOULD BE FULLY COVERED BY VOLKSWAGEN OF AMERICA.
NHTSA complaint #10893291 — an unverified report by a vehicle owner.