Owners have filed 152 complaints
about the 2001 Volkswagen Golf with NHTSA between 2000 and 2021.
The largest single group is the airbags.
Across this model's run it ranks 5 of 25 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Volkswagen Golf. 50 means typical for this
model; 100 means roughly double.
Severity — 51
9.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 29
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2001 compares with every other Volkswagen Golf
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Side/Window
1019.2%
Switch
815.4%
Gasoline
815.4%
Power Window Devices AND Controls
713.5%
Engine
611.5%
Automatic Transmission
59.6%
Sensor/Control Module
47.7%
Exhaust System
47.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
22.2%
10,000 – 24,999 miles
55.4%
25,000 – 49,999 miles
2021.5%
50,000 – 74,999 miles
2526.9%
75,000 – 99,999 miles
1718.3%
100,000 – 149,999 miles
1010.8%
150,000+ miles
1415.1%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2001 Volkswagen Golf 4-DR. w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2000peak 8Apr 2021
NHTSA investigations into the 2001 Volkswagen Golf
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP05004Opened 11 Aug 2005Closed 8 Dec 2005ELECTRICAL SYSTEM:IGNITION:MODULE
ENGINE STALLING
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE...
PE04081Opened 16 Dec 2004Closed 1 Apr 2005AIR BAGS:SIDE/WINDOW
INADVERTENT SIDE-AIRBAG DEPLOYMENT
THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS...
PE04073Opened 19 Oct 2004Closed 16 Dec 2004EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TURN SIGNAL/HAZARD FLASHER FAILURE
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZAR...
Recalls on the 2001 Volkswagen Golf
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14E007000
ENGINE AND ENGINE COOLING:ENGINE
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
Risk: A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
07E023000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
Risk: LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
07V063000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Risk: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
Risk: THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
02V244000
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.
Risk: THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
02V031000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
Risk: THIS CAN RESULT IN A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2006122244,526 units in Canada
Lights And Instruments
On certain Golf, GTI, Jetta, Jetta wagon, New Beetle, New Beetle convertible, Passat and Passat wagon, the brake lamp switch may malfunction. If this happens, the brake lamps could become inoperative; or could come on and stay on, even though the vehicle is parked. Correction: Dealers will replace the brake lamp switch with a newly revised version. This action includes vehicles previously affected by Transport Canada recall 03-184 and 04-075. The switch installed during this prior repair may not function properly. Note: parts available December 2006.
Recall 200443680,752 units in Canada
Electrical
On certain vehicles, the hazard switch and flasher system function may degrade over time because of distortion and material transfer of the contacts of certain hazard switch relays which occurs due to substantially increased electrical current load from higher-wattage turn signal bulbs. The subject vehicles utilize a 27-watt turn signal bulb, instead of the 21-watt bulb used in other VW vehicles, which results in substantially higher current draw through the hazard switch relay. This may result in intermittent or inoperative turn signal and hazard flasher function. Correction: Dealers will replace the hazard switch relay.
Recall 200202818,615 units in Canada
Brakes
On certain passenger vehicles short circuits can occur within the electronic control unit of the anti-lock braking system (ABS). This can result in a fire. Correction: Dealers will replace the ABS control unit.
Recall 20002142,094 units in Canada
Steering
On certain vehicles, one of two brackets used to bolt the front control arm to the body structure may not have been welded to specifications. Depending on the strength of the weld seams, the control arm could gradually loosen and ultimately separate from its bracket resulting in control difficulty or possible loss of vehicle control. Correction: Vehicles will be inspected and suspect control arms will be replaced.
Recall 200018932 units in Canada
Other
Certain vehicles do not comply with the requirements of CMVSS 115 - Vehicle Identification Number. Vehicles were produced with a V.I.N. which contains an incorrect check digit. Correction: V.I.N. Plate and Certification Label will be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 195,050 milesDetroit, MIFire
ELECTRICAL SYSTEM
A PLASTIC BURNING SMELL IN CABIN WAS NOTED AT HIGHWAY SPEED. UPON EXITING THE HIGHWAY, SMOKE WAS SEEN COMING FROM THE HVAC CONTROL PANEL. RECIRCULATION FAN WAS SWITCHED FROM HIGH SPEED SETTING TO OFF. THE SMOKE CONTINUED TO INTENSIFY, UNTIL ALL DC POWER WAS REMOVED FROM THE CAR. MAINTENANCE FOUND THE HVAC CONTROLLER, ROTATORY FAN SPEED SWITCH TO HAVE MELTED IN THE OFF POSITION DUE TO THE HEAT OF THE ELECTRICAL ARCHING IN SIDE THE SWITCH. DAMAGED LIMITED TO THE HVAC CONTROL PANEL P/N 1J0 820 045F MANUFACTURED BY VALEO.
NHTSA complaint #10356703 — an unverified report by a vehicle owner.
at 195,050 milesDetroit, MIFire
VISIBILITY
A PLASTIC BURNING SMELL IN CABIN WAS NOTED AT HIGHWAY SPEED. UPON EXITING THE HIGHWAY, SMOKE WAS SEEN COMING FROM THE HVAC CONTROL PANEL. RECIRCULATION FAN WAS SWITCHED FROM HIGH SPEED SETTING TO OFF. THE SMOKE CONTINUED TO INTENSIFY, UNTIL ALL DC POWER WAS REMOVED FROM THE CAR. MAINTENANCE FOUND THE HVAC CONTROLLER, ROTATORY FAN SPEED SWITCH TO HAVE MELTED IN THE OFF POSITION DUE TO THE HEAT OF THE ELECTRICAL ARCHING IN SIDE THE SWITCH. DAMAGED LIMITED TO THE HVAC CONTROL PANEL P/N 1J0 820 045F MANUFACTURED BY VALEO.
NHTSA complaint #10356703 — an unverified report by a vehicle owner.
at 112,000 milesFort Worth, TXFire1 injured
ELECTRICAL SYSTEM
VW 2001 GOLF TDI SPONTANEOUSLY COMBUSTED WHILE DRIVING. AUTO WAS A TOTAL LOSS DUE TO FIRE.
NHTSA complaint #10241011 — an unverified report by a vehicle owner.
Jacksonville, FL1 injured
AIR BAGS:SIDE/WINDOW
WHILE DRIVING HOME ON A MAJOR HIGHWAY THE PASSENGER SIDE AIR BAGS DEPLOYED LEAVING BRUISING AND SCRAPES ON PASSENGER. NO OTHER VEHICLE OR OBSTRUCTION IN WAY.
NHTSA complaint #10170980 — an unverified report by a vehicle owner.
at 63,000 milesEast Stroudsburg, PA1 injured
AIR BAGS
DT: THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. WHILE DRIVING DOWN THE ROAD PASSENGER'S SIDE AIR BAG DEPLOYED FOR NO REASON. THERE WAS NO ACCIDENT. THE SPEED WAS ABOUT 45 MPH. CONTACT DID NOT LOSE CONTROL OF THE VEHICLE. THE AIR BAG LIGHT WAS NOT ON PRIOR TO THE DEPLOYMENT, BUT IT WAS ON NOW. THERE WAS SOMEONE SITTING IN THE PASSENGER SEAT AND WAS WEARING THE SEAT BELT. CURRENTLY, THE SEAT BELT WILL NOT RETRACT. IT WAS STILL THE SAME WAY AS IF SOMEONE WERE SITTING IN THE SEAT. ONE PASSENGER SUSTAINED INJURIES, HAD BURN MARKS ON HER ARMS. THE INSURANCE COMPANY HAS THIS INCIDENT ON FILE. THE POLICE DEPARTMENT STATED THAT SINCE CONTACT DROVE VEHICLE AWAY FROM THE SCENE OF THE ACCIDENT, IT WOULD BE CONSIDERED A DO IT YOURSELF PART, AND SHE HAD NOT GOTTEN A CHANCE TO DO SO YET. *AK
NHTSA complaint #10126125 — an unverified report by a vehicle owner.
at 25,000 milesVancouver, UNCrash
AIR BAGS
THIS IS A COPY OF MY LETTER TO VOLKSWAGEN, PLS HELP ME. HELLO VW, TO MAY IT MAY CONCERN. RECENTLY I PURCHASED AT VOLKSWAGEN GOLF 2001 USED MODEL. IT HAS ABOUT A YEAR WARRANRTTY LEFT WITH 25,000KM ON IT. PRACTIXCALLY BRAND NEW. I WAS IN A MAJOR CAR ACCIDENT REAR ENDING SOMEONE HARSHLY, AND MY AIRBAG S DID NOT GO OFF, MY GIRLFRIEND WAS INJURED FROM THIS INCIDENT. WE WERE ABOUT 50KM PER HOUR WHEN THE ACCIDENT HAPPENED. BUT FAILED TO PROTECT HER FACE FROPM HITTING THE DASHBARD. PLS EXPLAIN THIS INCEDENT, TO ME.
NHTSA complaint #10071388 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 109,223 milesFort Myer, FL
AIR BAGS
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND SHE WAS INFORMED THAT THE AIR BAGS WERE INOPERABLE. THE CONTACT CALLED VOLKSWAGEN OF FORT MYERS (14060 S TAMIAMI TRAIL, FORT MYERS, FL 33912, (844) 283-1823) AND WAS INFORMED THAT DUE TO THE AGE OF THE VEHICLE THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,223.
NHTSA complaint #11413225 — an unverified report by a vehicle owner.
at 190,000 milesRomney, IN
STRUCTURE:BODY
THE DOOR LATCHES ON ALL FOUR DRIVER AND PASSENGER DOORS OFTEN MALFUNCTION. MOST THE TIME YOU HAVE TO PRESS ON THE DOOR FROM THE OUTSIDE UNTIL YOU HEAR A SOFT CLICK BEFORE THE THE DOOR HANDLE WILL WORK. OTHERWISE IT IS AS IF IT WERE LOCKED WHEN IT IS UNLOCKED. ALSO MY CAR WILL LOCK ITSELF IF I UNLOCK IT WITH THE KEY FOB AND GET IN THE DRIVER SIDE DOOR WITHOUT STARTING IMMEDIATELY. IT DOESN'T SEEM TO RECOGNISE I'VE ENTERED THE VEHICLE.
NHTSA complaint #11376943 — an unverified report by a vehicle owner.
at 93,000 milesChaumont, NY
STEERING
POWER STEERING FAILURE WHEN STARTING CAR WITH WARNING LIGHT . NOT IN MOTION.
NHTSA complaint #10990734 — an unverified report by a vehicle owner.
at 319,820 milesLaveen, AZ
AIR BAGS
PASSENGER SIDE CURTAIN AIR BAG AND PASSENGER SEAT SIDE AIR BAGS DEPLOYED AFTER RUNNING OVER A CURB, ~1' HIGH.
NHTSA complaint #10724343 — an unverified report by a vehicle owner.
at 174,000 milesWhitehorse, AK
EXTERIOR LIGHTING
HELLO, I NOTICED A RECALL DONE ON THESE VW VEHICLES. (HTTP://HDHTEX.COM/INDEX.PHP/VOLKSWAGEN-BRAKE-LIGHT-AND-TURN-SIGNAL-RECALLS-AFFECT-MORE-THAN-1000000-VEHICLES/) THE RECALL IS DUE TO THE BRAKE LIGHTS AND BLINKER LIGHTS NOT WORKING TOGETHER. IF I AM SIGNALING LEFT AND I PUT MY BRAKES ON, THE SIGNAL SWITCHES SIDES AND THE LIGHTS START BLINKING. THIS HAPPENS WITH BOTH DIRECTIONS. THIS IS A HUGE SAFTEY ISSUE AND ITS NOT DUE TO ANY AFTERMARKET TINKERING. I CALLED VOLKSWAGON TO HELP ME WITH THIS PROBLEM AND THEY DECLINED ANY ASSISTANCE TO ME. IT MAKES SENSE FOR THEM TO FIX THIS IF IT WAS A RECALL AT ONE POINT. THANK YOU
NHTSA complaint #10722890 — an unverified report by a vehicle owner.
at 174,000 milesWhitehorse, AK
ELECTRICAL SYSTEM
HELLO, I NOTICED A RECALL DONE ON THESE VW VEHICLES. (HTTP://HDHTEX.COM/INDEX.PHP/VOLKSWAGEN-BRAKE-LIGHT-AND-TURN-SIGNAL-RECALLS-AFFECT-MORE-THAN-1000000-VEHICLES/) THE RECALL IS DUE TO THE BRAKE LIGHTS AND BLINKER LIGHTS NOT WORKING TOGETHER. IF I AM SIGNALING LEFT AND I PUT MY BRAKES ON, THE SIGNAL SWITCHES SIDES AND THE LIGHTS START BLINKING. THIS HAPPENS WITH BOTH DIRECTIONS. THIS IS A HUGE SAFTEY ISSUE AND ITS NOT DUE TO ANY AFTERMARKET TINKERING. I CALLED VOLKSWAGON TO HELP ME WITH THIS PROBLEM AND THEY DECLINED ANY ASSISTANCE TO ME. IT MAKES SENSE FOR THEM TO FIX THIS IF IT WAS A RECALL AT ONE POINT. THANK YOU
NHTSA complaint #10722890 — an unverified report by a vehicle owner.
at 174,000 milesWhitehorse, AK
EQUIPMENT ADAPTIVE/MOBILITY
HELLO, I NOTICED A RECALL DONE ON THESE VW VEHICLES. (HTTP://HDHTEX.COM/INDEX.PHP/VOLKSWAGEN-BRAKE-LIGHT-AND-TURN-SIGNAL-RECALLS-AFFECT-MORE-THAN-1000000-VEHICLES/) THE RECALL IS DUE TO THE BRAKE LIGHTS AND BLINKER LIGHTS NOT WORKING TOGETHER. IF I AM SIGNALING LEFT AND I PUT MY BRAKES ON, THE SIGNAL SWITCHES SIDES AND THE LIGHTS START BLINKING. THIS HAPPENS WITH BOTH DIRECTIONS. THIS IS A HUGE SAFTEY ISSUE AND ITS NOT DUE TO ANY AFTERMARKET TINKERING. I CALLED VOLKSWAGON TO HELP ME WITH THIS PROBLEM AND THEY DECLINED ANY ASSISTANCE TO ME. IT MAKES SENSE FOR THEM TO FIX THIS IF IT WAS A RECALL AT ONE POINT. THANK YOU
NHTSA complaint #10722890 — an unverified report by a vehicle owner.
at 146,000 milesLena, IL
AIR BAGS
AIR BAG WARNING LIGHT IS ON CONTINUOUSLY INDICATING A MALFUNCTION.
NHTSA complaint #10629709 — an unverified report by a vehicle owner.
at 64,000 milesAurora, IL
EXTERIOR LIGHTING
WHILE I HAVE NO INCIDENT TO REPORT, I WOULD LIKE TO PREVENT FUTURE INCIDENTS. MY CAR, LIKE LOTS OF OLDER VEHICLES, SUFFERS FROM UV CLOUDING OF THE HEADLIGHT LENSES, WHICH DIMINISHES THEIR EFFECTIVENESS IN ILLUMINATING THE ROADWAY AT NIGHT. SURELY THIS IS A SAFETY CONCERN. EQUALLY SURELY, THE MANUFACTURERS ARE AWARE OF IT. SO WHY IS THIS DEFICIENCY OF DESIGN OR MANUFACTURE NOT THE SUBJECT OF RECALLS?
NHTSA complaint #10459203 — an unverified report by a vehicle owner.
at 173,000 milesEast Hartford, CT
SEATS
2001 VW GOLF TDI, 9 YEARS OLD WITH 173,000 MILES. DRIVER SEAT MOUNT (WELDED TO SLIDER) BROKE AND NOW THE SEAT TILT TOWARD THE REAR ON IT'S REAR PIVOT POINT. THIS METAL BRACKET IS ABOUT 1/8" THICK. THIS IS VERY SERIOUS AND CAN BE DANGEROUS IF IT OCCURS WHILE DRIVING. I SPOKE WITH VW CUSTOMER CARE AND THE REPLY IS; CAR IS BEYOND WARRANTY AND THEREFORE CAN'T HELP WITH REPAIR COST, TAKE THE CAR TO THE DEALER AND THEY WILL DIAGNOSE THE PROBLEM AND REPAIR AT MY COST.
NHTSA complaint #10366615 — an unverified report by a vehicle owner.
at 195,050 milesDetroit, MIFire
ELECTRICAL SYSTEM
A PLASTIC BURNING SMELL IN CABIN WAS NOTED AT HIGHWAY SPEED. UPON EXITING THE HIGHWAY, SMOKE WAS SEEN COMING FROM THE HVAC CONTROL PANEL. RECIRCULATION FAN WAS SWITCHED FROM HIGH SPEED SETTING TO OFF. THE SMOKE CONTINUED TO INTENSIFY, UNTIL ALL DC POWER WAS REMOVED FROM THE CAR. MAINTENANCE FOUND THE HVAC CONTROLLER, ROTATORY FAN SPEED SWITCH TO HAVE MELTED IN THE OFF POSITION DUE TO THE HEAT OF THE ELECTRICAL ARCHING IN SIDE THE SWITCH. DAMAGED LIMITED TO THE HVAC CONTROL PANEL P/N 1J0 820 045F MANUFACTURED BY VALEO.
NHTSA complaint #10356703 — an unverified report by a vehicle owner.
at 195,050 milesDetroit, MIFire
VISIBILITY
A PLASTIC BURNING SMELL IN CABIN WAS NOTED AT HIGHWAY SPEED. UPON EXITING THE HIGHWAY, SMOKE WAS SEEN COMING FROM THE HVAC CONTROL PANEL. RECIRCULATION FAN WAS SWITCHED FROM HIGH SPEED SETTING TO OFF. THE SMOKE CONTINUED TO INTENSIFY, UNTIL ALL DC POWER WAS REMOVED FROM THE CAR. MAINTENANCE FOUND THE HVAC CONTROLLER, ROTATORY FAN SPEED SWITCH TO HAVE MELTED IN THE OFF POSITION DUE TO THE HEAT OF THE ELECTRICAL ARCHING IN SIDE THE SWITCH. DAMAGED LIMITED TO THE HVAC CONTROL PANEL P/N 1J0 820 045F MANUFACTURED BY VALEO.
NHTSA complaint #10356703 — an unverified report by a vehicle owner.
at 192,285 milesDetroit, MI
ELECTRICAL SYSTEM
2001 VW GOLF WITH 192285 MI EXPERIENCED LOSS OF ELECTRICAL POWER TO SYSTEMS THAT ARE MOUNTED ON THE REAR HATCH BACK DOOR, (THIRD BRAKE LIGHT, REAR DEFROSTERS, AND WIPER). UPON INSPECTION OF THE WIRING HARNESS FOUND THE WIRING CHAFFED AND OR BROKEN AT POINT WHERE THE HARNESS PASSES THROUGH THE HARNESS SHIELD. (WHERE THE HARNESS PASSES FROM THE CAR BODY TO THE LIFT GATE)
NHTSA complaint #10344990 — an unverified report by a vehicle owner.
at 192,285 milesDetroit, MI
SERVICE BRAKES, ELECTRIC
2001 VW GOLF WITH 192285 MI EXPERIENCED LOSS OF ELECTRICAL POWER TO SYSTEMS THAT ARE MOUNTED ON THE REAR HATCH BACK DOOR, (THIRD BRAKE LIGHT, REAR DEFROSTERS, AND WIPER). UPON INSPECTION OF THE WIRING HARNESS FOUND THE WIRING CHAFFED AND OR BROKEN AT POINT WHERE THE HARNESS PASSES THROUGH THE HARNESS SHIELD. (WHERE THE HARNESS PASSES FROM THE CAR BODY TO THE LIFT GATE)
NHTSA complaint #10344990 — an unverified report by a vehicle owner.
at 192,285 milesDetroit, MI
VISIBILITY:REAR WINDOW WIPER/WASHER
2001 VW GOLF WITH 192285 MI EXPERIENCED LOSS OF ELECTRICAL POWER TO SYSTEMS THAT ARE MOUNTED ON THE REAR HATCH BACK DOOR, (THIRD BRAKE LIGHT, REAR DEFROSTERS, AND WIPER). UPON INSPECTION OF THE WIRING HARNESS FOUND THE WIRING CHAFFED AND OR BROKEN AT POINT WHERE THE HARNESS PASSES THROUGH THE HARNESS SHIELD. (WHERE THE HARNESS PASSES FROM THE CAR BODY TO THE LIFT GATE)
NHTSA complaint #10344990 — an unverified report by a vehicle owner.
at 73,000 milesSAN Francisco, CA
SEATS
2. DRIVER'S SEAT LOCK MECHANISM (FORWARD & AFT MOTION) FAILED TO ENGAGE 1. DRIVER ATTEMPTED TO MOVE THE SEAT FORWARD TO USE THE CAR FOR AN ERRAND, AND THE SEAT WOULD NOT LOCK IN PLACE. ANY PRESSURE ON BRAKE PEDAL RESULTED IN THE SEAT MOVING BACK, PUTTING THE FOOT CONTROLS OUT OF REACH. DRIVER IS 5' 3" TALL. 3. LOCAL DEALER LOOKED AT THE CAR, DETERMINED THAT "DUST AND DEBRIS" JAMMED THE UNDER-SEAT MECHANISM. TECH CLEANED AND LUBED THE PISTON MECHANISM, RESULTING IN A TEMPORARY FIX. "IF IT EVER FAILS AGAIN," THE SERVICE MANAGER SAID, "WE MIGHT HAVE TO REPLACE THE PART." IT SHOULD NEVER HAVE FAILED AT ALL! THIS IS A DESIGN DEFECT THAT SHOULD BE 100% FAIL-SAFE. THE DEALER/MANUFACTURER SHOULD REPLACE SUCH DEFECTIVE UNITS FOR FREE. INSTEAD, THE DEALER SAID THE PART IS OUT OF WARRANTY, AND THUS CHARGED $90+TAX TO REPAIR A SAFETY DEFECT. OUTRAGEOUS! THE PROBLEM REALLY STEMMED FROM THE ORIGINAL LUBRICANT GELLING IN THE "PISTON IN BARREL" MECHANISM, PREVENTING THE PISTON FROM ENGAGING THE CENTRAL SEAT LOCK RAIL. THE CONSUMER HAS NO EASY WAY TO UN-JAM THE COMPLEX MECHANISM. IF THIS HAD JAMMED WHILE THE CAR WAS IN MOTION, ON A HIGHWAY, THE DRIVER WOULD HAVE LOST CONTROL AND LIKELY BEEN INJURED OR KILLED. LUCKILY NOT IN THIS CASE. THE DESIGN IS DEFECTIVE WHEN IT RESULTS IN EVEN ONE FAILURE. NO OTHER MANUFACTURER USES SUCH A COMPLEX, VULNERABLE SEAT LOCK MECHANISM THAT IS PRONE TO FAILURE. THEY ALL USE A SIMPLE SYSTEM OF LEVERS, METAL RODS AND SPRINGS TO ACCOMPLISH A RELIABLE SEAT LOCK. PLEASE ASK VW TO RECALL CARS WITH SUCH PISTON IN SLEEVE SYSTEMS TO INSURE 100% RELIABILITY...BEFORE SOMEONE GETS KILLED.
NHTSA complaint #10329002 — an unverified report by a vehicle owner.
at 72,000 milesFremont, CA
VISIBILITY
I HAVE A 2001 VW GOLF GLS. ONE DAY MY CAR'S TRUCK DOOR CAN NOT BE LOCKED, I TOOK IT TO VW DEALERSHIP FOR INSPECTION. INITIALLY I THOUGH IT WAS JUST SOME WIRING PROBLEM, BUT AFTER THE CERTIFIED VW TECHNICIAN CHECKED EVERY POSSIBLE THINGS THAT CAUSED THE TRUCK LOCK MALFUNCTION, IT WAS SO CALLED "COMFORT CONTROL MODULE" NOT SENDING SIGNAL AND ELECTRICITY TO THE TRUCK LOCK. NO BIG DEAL, IT'S JUST A TRUCK LOCK, NO NEED TO WORRY, SO I REFUSED THE $900 ESTIMATED REPAIR AMOUNT FOR A NEW COMFORT CONTROL MODULE (CCM) REPLACEMENT. THE VW TECHNICIAN FURTHER EXPLAINED THAT IT WAS OK NOT TO REPLACE IT IF IT IS JUST THE TRUCK LOCK MALFUNCTION, BUT IF ANYTHING THAT IS ACTING FUNNY SUCH AS WINDSHIELD WIPERS NOT MOVING, DOORS LOCK BY ITSELF, POWER WINDOWS CAN NOT ROLL DOWN, OR DASHBOARD LIGHT GOING ON AND OFF BY ITSELF, THEN IT IS IMPORTANT TO REPLACE IT. NO MAJOR PROBLEM FOR A YEAR, THEN SUDDENLY DRIVING IN THE RAIN AT NIGHT, THE WINDSHIELD WIPERS MALFUNCTION, THEY WILL NOT MOVE AT ALL. I CAN BARELY SEE WHAT WAS IN FRONT OF ME IN HIGH SPEED ON FREEWAY IN THE RAIN. I TRIED TO OPEN THE WINDOWS SO I CAN SEE BETTER SO THAT I CAN PULL OVER SAFELY. I TRIED TO LOWER THE WINDOWS , BUT THE WINDOWS DIDN'T COME DOWN. I SLOWED DOWN AND PULLED OVER BY GUESSING, LUCKILY NO CAR WAS BEHIND ME OR NEXT TO ME. I GOT OUT AND CHECKED IF THERE WAS ANYTHING WRONG OR WHAT OBSTRUCTING THE WINDSHIELD WIPERS. I FOUND NOTHING, IT JUST SIMPLY STOP WORKING ALONG WITH MY POWER WINDOWS. I WENT TO THE DEALER AFTER THE RAIN AND AGAIN THEY WERE CAUSED BY THE MALFUNCTION CCM. SINCE IT IS NOT SAFE TO DRIVE A CAR WITHOUT A PAIR OF FUNCTIONAL WINDSHIELD WIPERS AND WINDOWS, I WAS RECOMMENDED TO HAVE THE CCM REPLACED. I WENT ONLINE AND FOUND THAT MANY VW OWNERS HAVE SOME SIMILAR CCM COMPLAINTS AND CONCERNS AND I PERSONALLY THINK THAT THE CCM IS A BIG SAFETY CONCERN, THIS IS WHY I AM FILING THIS COMPLAINT TO SEE IF IT CAN MINIMIZE THE DANGER AND SAFETY. THANK YOU FOR READING.
NHTSA complaint #10300336 — an unverified report by a vehicle owner.
at 183,600 milesDetroit, MI
ENGINE AND ENGINE COOLING
VW DEALER PERFORMED 2ND REQUIRED TIMING BELT/WATER PUMP CHANGE AT 154626 MILES, 5400 EARLIER THAN REQUIRED, AT APPROX 183600 MILES, 30K MILES LATER WATER PUMP FAILED UPON REMOVAL OF WATER PUMP FOUND PLASTIC IMPELLER SLIPPING / NOT ATTACHED TO METAL DRIVE SHAFT. AS A RESULT OF THE FAILED WATER PUMP, THE ENGINE OVER HEATED. DUE TO DEFECT HISTORY DID NOT INSTALL NEW VW MANUFACTURED WATER PUMP, PLASTIC/COMPOSITE IMPELLER,. REQUIRED AN AFTERMARKET OEM BUILT WATER PUMP, WITH METAL IMPELLER ASSEMBLY TO BE INSTALLED ON VEHICLE. THE REMOVED DAMAGE WATER PUMP IS AVAILABLE FOR INSPECTION.
NHTSA complaint #10297722 — an unverified report by a vehicle owner.
at 73,000 milesDetroit, MI
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXPERIENCE TWO EXHAUST SYSTEM FAILURES ON TWO DIFFERENT 01 TDI VW GOLFS. EXPERIENCED SEPARATION THE OF THE EXHAUST PIPE/DOWN PIPE ASSY AT THE WELD OF THE CAT EXIT. ONE CAR WITH 179800 MILES AND THE OTHER WITH 73000 MILES. AS A RESULT A STRONG EXHAUST SMELL WAS NOTICED IN THE CABIN DURING CITY DRIVING. BOTH CARS EXPERIENCED THE PROBLEM WITHIN THE SAME WEEK.
NHTSA complaint #10287317 — an unverified report by a vehicle owner.
at 90,421 milesPhoenix, AZ
FUEL SYSTEM, GASOLINE
MY 2001 VOLKSWAGEN GOLF WAS MANUFACTURED ON 12/2000. THE FUEL PUMP SUPPLY LINE NIPPLE CRACKED AND HAD BEEN LEAKING GAS UNDER THE REAR SEAT. IT WAS TAKEN TO CAMELBACK VOLKSWAGEN IN PHOENIX ARIZONA WHERE IT WAS PURCHASED AS A NEW. THE SERVICE DEPARTMENT ACKNOWLEDGED THIS WAS A COMMON PROBLEM AND THAT THEY REPLACE A LOT OF THE FUEL PUMPS DUE TO NIPPLE CRACKS BUT VOLKSWAGEN DOES NOT RECOGNIZE THIS AS A RECALL OR SAFETY ISSUE DESPITE A RECALL NOTICE FOR GOLFS MANUFACTURED THE SAME YEAR WITH THE SAME SAFETY ISSUE AS MY VEHICLE. THE FUEL LINE TENSION CAUSED THE NIPPLE TO CRACK OFF. VOLKSWAGEN REFUSED TO REPAIR THIS AS A DEFECT. THE OLD PART IS AVAILABLE.
NHTSA complaint #10283969 — an unverified report by a vehicle owner.
at 90,000 milesLowell, MA
AIR BAGS
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE EXPERIENCED LOW POWER, ROUGH IDLING, AND HESITATION. THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATORS REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURES WERE RELATED TO THE COIL PACK. THE VEHICLE WAS REPAIRED. ON TWO SEPARATE OCCASIONS AFTER THE REPAIR, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES WITH NO RESOLUTIONS. THE VEHICLE CURRENTLY IS INOPERABLE AND HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 150,000.
NHTSA complaint #10246854 — an unverified report by a vehicle owner.
at 90,000 milesLowell, MA
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE EXPERIENCED LOW POWER, ROUGH IDLING, AND HESITATION. THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATORS REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURES WERE RELATED TO THE COIL PACK. THE VEHICLE WAS REPAIRED. ON TWO SEPARATE OCCASIONS AFTER THE REPAIR, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES WITH NO RESOLUTIONS. THE VEHICLE CURRENTLY IS INOPERABLE AND HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 150,000.
NHTSA complaint #10246854 — an unverified report by a vehicle owner.
at 90,000 milesLowell, MA
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE EXPERIENCED LOW POWER, ROUGH IDLING, AND HESITATION. THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATORS REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURES WERE RELATED TO THE COIL PACK. THE VEHICLE WAS REPAIRED. ON TWO SEPARATE OCCASIONS AFTER THE REPAIR, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES WITH NO RESOLUTIONS. THE VEHICLE CURRENTLY IS INOPERABLE AND HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 150,000.
NHTSA complaint #10246854 — an unverified report by a vehicle owner.
at 112,000 milesFort Worth, TXFire1 injured
ELECTRICAL SYSTEM
VW 2001 GOLF TDI SPONTANEOUSLY COMBUSTED WHILE DRIVING. AUTO WAS A TOTAL LOSS DUE TO FIRE.
NHTSA complaint #10241011 — an unverified report by a vehicle owner.
at 88,001 milesValley Village, CA
ENGINE AND ENGINE COOLING
THE DEALERSHIP SOLD ME A VEHICLE WITH THE KNOWLEDGE THAT IT HAS PROBLEMS WITH OIL LEAKS AND OIL CONSUMPTION (AS WELL AS OTHER PROBLEMS) EXPERIENCED WITH THE PREVIOUS OWNER. I RETURNED THE VEHICLE FOR SERVICING 4 DAYS AFTER PURCHASED AND HAVE MADE 8 REPAIR ATTEMPTS. THE VEHICLE WILL BE RETURNED, FOR THE SECOND TIME, TO THE DEALERSHIP AND RESOLD TO ANOTHER UNSUSPECTING PERSON UNLESS IT IS PROPERLY NOTED TO AUTOCHECK AND CARFAX THAT IT IS A LEMON AND HAS BEEN BOUGHT BACK TWICE.
NHTSA complaint #10239825 — an unverified report by a vehicle owner.