45 of the 4,169 complaints filed about the Cadillac SRX are about the fuel system — 1% of everything owners reported. The worst model year for it is 2013.
45
Complaints
1%
Share of all complaints
1
Crashes
0
Fires
FUEL/PROPULSION SYSTEM
Lights became so dim it was impossible to see at night. I replaced the bulbs multiple times with no remedy. I also had the outer shell cleaned which still did not help. I had to finally have the whole assembly replaced.
NHTSA complaint #11658380 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Vehicle Safety Complaint – 2015 Cadillac SRX VIN: [XXX] Mileage: 75,000 miles Location: Flint MI I am experiencing multiple issues with my 2015 Cadillac SRX that pose serious safety concerns. EVAP Solenoid and Throttle Failure: The EVAP solenoid and throttle are not functioning properly, leading to performance issues. Gas cap light comes on.The SUV struggles to accelerate, especially when attempting to merge or drive at highway speeds. Rear Suspension Not Repaired:The rear suspension problem was not properly repaired by Al Serra Cadillac, despite previous service.This has resulted in unstable handling and potential safety risks while driving.Acceleration Issues: At 75,000 miles, the vehicle is failing to accelerate properly, which is extremely dangerous when merging onto highways or making quick maneuvers.Safety Concerns:The throttle and acceleration issues make it difficult to maintain safe driving speeds.The rear suspension problem impacts the vehicle’s stability and handling.These issues create a serious risk to both myself and other drivers on the road. Attempts to Resolve: The rear suspension was previously serviced by Al Serra Cadillac, but the issue persists.The problem has not been adequately addressed by the dealership. I am requesting immediate attention to these concerns, as they directly impact vehicle safety. I would like Cadillac and the National Highway Traffic Safety Administration (NHTSA) to investigate these failures and determine if they are related to existing recalls or defects. Next Steps:Please advise on how to proceed with repairs and any potential recalls or warranty coverage that may apply. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11649358 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
On Monday, August 5, 2024 when I started the vehicle and began driving to work I noticed upon startup the engine was clearly noticeably louder. It also made a strange bogging downshift type noise when idling. Upon driving, the noise seemed to go in and out but once reaching approximately 40mph the noise got noticeably loud again and the vehicle seemed as though it was having gear shifting issues. I had the transmission fluid flushed and filled costing me $300. This seemed to help but very little.I did research to find recalls on the vehicle and found “Special Coverage 18029, Reference # N172115200”, which is an Inoperative Purge Solenoid. THIS IS A DEFECTIVE PART INSTALLED BY MANUFACTURER. I was unsure if this was the issue with the vehicle however doing research it was very possible. I contacted GM more than once and was stonewalled. All they said was to contact my local Cadillac Dealership to have the issue diagnosed and repaired at my cost. They offered no resolution although it’s a defectively installed part by GM at the factory. Engine light came on for the first time Thursday, 01/09/‘25. I used the diagnostic computer tool from AutoZone and the printed results showed it was in fact the Engine Variable Valve Timing Solenoid and Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor A “Code P0016”. The vehicle has been dangerous to drive nearly stalling out or unable to shift smoothly nearly causing an accident several times, as well as loud and giving off dangerous noxious fumes. GMs refusal to fix the vehicle due to their negligence in factory installing a defective and faulty part, as well as the rear passenger side Tire Pressure Sensor Monitor (TPSM) shows the unconcern for their customers safety and satisfaction with their product and underscores that seemingly their only concern is their own monetary profits and refusal to amend and resolve dangerous mechanical issues caused by their own doing.
NHTSA complaint #11635733 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
The cue screen will not work to raise up the screen to view there is no backup camera to view because of screen not popping up and or no sensors warnings working causing animals and, people or objects not to be seen when backing up. Also back lift gate will no close to latch down and lock, causing liftgate to open while operating the vehicle on open road
NHTSA complaint #11539944 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
My lights have conditions and when it rains one of my lights do not come on until it is dry. I have replaced two bulbs since 2020. Now my steering wheel warning light came on, I had steering wheel fluid put in, and it's still hard to turn, and the warning light is still coming on with StabiliTrak warning light
NHTSA complaint #11505049 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
The car makes a knocking noise from the engine and in order to drive, you have to hold in the traction control button. I was told that the connecting rod broke and has to be repaired & I believe that should be a recall with the engine.
NHTSA complaint #11486826 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
The evaporator purge valve has went bad on my 2015 Cadillac srx performance. I know this is a recall on alot of gm models.
NHTSA complaint #11446451 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
On Sept 26 2021 I was driving my car when I noticed it began jumpy and would hesitate at high speeds then when coming to a stop. After coming to a stop my car seemed it was stalling out while sitting at the stop light. Proceeded to go and my car didn't want to go into 1st-3rd gears. I just got this car 5 months ago It is very concerning when I need to make a sudden acceleration and cannot. I am highly concerned my car has a recall that never was issued to fix this dangerous problem.
NHTSA complaint #11434716 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Ran out of gas after putting gas in the car tried to start it and the ignition got stuck and continued to try to start on its own I had to pull the back to the off position I tried to start it again and it would not start and the lights on the dash And the radio control center did not come on. And car will not even try to start before this the car had been cutting off while driving down the road for no reason and it kept showing a check stability control warning and low tire pressure even though tires were not low at all
NHTSA complaint #11423790 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I HAVE SEVERAL RECALLS THAT WERE NOT DONE TO MY VEHICLE. I MOVED AROUND ALOT AND WHEN I ASKED THE DEALER, THEY SAID NO. I FOUND OUT THAT I PAID FOR SOME OF MY RECALLS INCLUDING THE LATEST ONE WITH MY HEADLIGHTS/ HEADLAMPS. THEY HAVE BEEN AN ISSUE FOR MANY YEARS WITH WATER, MOISTURE, THE DEALERSHIP SAID WEAR AND TEAR , NOT SO, FAULTY FROM ALL THE COMPLAINTS WORLD-WIDE. I HAD PURCHASED MY VEHICLE STRAIGHT UP FROM THE DEALERSHIP IN 2011. I HAVE BEEN THE ONLY DRIVER AND OWNER OF MY VEHICLE. CAN YOU PLEASE HELP ME RECOVER ALL THE RECALLS FOR MY VEHICLE SO MY CAR CAN GET FIXED. THANKS AGAIN IN ADVANCED.
NHTSA complaint #11414661 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THE CAR TAKES A UNEXPECTED HESITATION DURING ACCELERATION ON ROAD OR HIGHWAY AT ANY GIVEN TIME WHICH IS VERY SCARY
NHTSA complaint #11378191 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
MAJOR DRIVING IMPACT DIAGNOSTIC REPORT 2 ISSUES FOUND FUEL PUMP CONTROL P025A FUEL PUMP CONTROL MODULE QEUESTED MIL ILUMINATION P069E
NHTSA complaint #11376413 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I ASKED THE DEALER IF THE VEHICLE WE WERE CONTEMPLATING BUYING HAD ANY ACCIDENTS.DEALER SHOWED ME A CARFAX THAT DID NOT REFLECT ANY ACCIDENTS AND STATED AS SUCH. UPON GOING IN TO TRADE MY VEHICLE THIS WEEKEND I WAS MADE AWARE THE VEHICLE HAS BEEN IN THREE ACCIDENTS WITH STRUCTURAL DAMAGE AND THE VEHICLE IS SIGNIFICANTLY LESS THAN PAID. I SPECIFICALLY ASKED THE DEALER FOR THE CARFAX. THE STRUCTURAL DAMAGE ACCIDENT HAPPENED LESS THAN 30 DAYS BEFORE SELLING TO ME AND HAD NOT BEEN REFLECTED ON THE CARFAX YET THE DEALER KNEW. I ALSO PAID OVER $500 FOR A FUEL INJECTOR ISSUE THAT WAS CAUSING ENGINE MISFIRING. ON A LONG TRIP MY CHECK ENGINE LIGHT STARTING FLASHING. I GOT IT INTO A REPAIR SHOP IMMEDIATELY.
NHTSA complaint #11349856 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I WAS DRIVING AND THE VEHICLE JUST CUT OFF ON ME EVERY THING LOCKED UP EVEN THE BRAKES I COULDN'T STOP SO I CHUNKED THE GEAR IN PARK TO AVOID FROM SMASHING INTO ANYONE I WAS SO AFRAID BUT IT CRANK RIGHT UP AFTER BUT I NOTICED THE TEMPERATURE GAUGE AND THE GAS GAUGE WAS NO LONGER WORKING..
NHTSA complaint #11339244 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
LOW OCTANE FUEL WAS USED IN THE VEHICLE AND IT IS NOW MAKING A KNOCKING SOUND FROM THE ENGINE, LAGGING ON ACCELERATING, AND HAVING ISSUES STARTING.
NHTSA complaint #11258268 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TWICE AFTER RUNNING OVER BUMPS, IMMEDIATELY FOLLOWING THE BUMP, THE BRAKES NEED TO BE DEPRESSED ALL THE WAY TO THE FLOOR IN ORDER TO ENGAGE THE BRAKE. ALSO, ON OCCASION, CAR TAKES A FEW SECONDS TO ACCELERATE WHEN PRESSING THE ACCELERATOR.
NHTSA complaint #11207468 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
LOSS OF ACCELERATION POWER WHILE DRIVING HAVE TO PULL OVER KILL AND CRANK AGAIN. CARS SEEMS TO BE SLOWING DOWN THEN HAVING TO STOP AND RECRANK. DOES THIS WHILE DRIVING ON HWY. THIS HAS HAPPENED SEVERAL TIMES BEFORE THIS DATE.
NHTSA complaint #11171397 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THE BEARINGS ON TWO OF THE TIRES THE EMISSIONS IS GIVING ME TROUBLE I TOOK IT TO A MECHANIC WHO CHANGED EVERYTHING CAR WILL NOT PASS INSPECTION
NHTSA complaint #11100673 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I'VE TAKEN MY CAR SEVERAL PLACES & BEING TOLD SEVERAL FUEL INJECTORS ARE LEAKING INTO THE COMBUSTION CHAMBER. NUMEROUS MECHANICS, AMONG OTHERS, HAVE TOLD ME THIS CAN START A FIRE AT ANY TIME.
NHTSA complaint #11034725 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I PURCHASED A 2013 SRX USED IN JANUARY OF 2017 AND ON SEVERAL OCCASIONS TODAY BEING THE LATEST, AFTER COMING TO A COMPLETE STOP AT 4-WAY INTERSECTIONS, WHEN I TRY TO PRESS THE GAS PEDAL AND MOVE INTO THE INTERSECTION THE CAR COASTS WITHOUT POWER AND LEAVES ME STRANDED FOR A FEW SECONDS. WITH THE GAS PEDAL PRESSED ALL THE WAY TO THE FLOOR THE VEHICLE ALL OF A SUDDEN BOLTS FORWARD CAUSING THE VEHICLE "PEEL OUT". BEING STRANDED IN THE INTERSECTION IS SCARY AND I AM AFRAID I WILL BE HIT. THIS IS A SAFETY CONCERN, BUT IT DOES NOT HAPPEN ON A CONSISTENT BASIS FOR THE DEALERSHIP TO LOCATE THE PROBLEM. I SEE ON THE INTERNET SEVERAL OTHER CONCERNS THAT SOUND VERY SIMILAR TO THIS.
NHTSA complaint #11022534 — an unverified report by a vehicle owner.