1,560 of the
23,671 complaints filed about the Chevrolet Silverado 1500
are about the other systems —
100% of everything owners reported.
The worst model year for it is 2014.
OnStar Telemetry Control module suddenly failed. Systems such as automatic crash detection, directions, mapping and OnStar emergency connection and SOS all not working. Rests did not work and truck is at the dealership for repairs. Internet reports that this is a common issue with 24-25 models but GMC not proactively repairing or compensating owners for repair. They issued a service bulletin for some models but are resisting a recall to address safety issues. GM Service update N262547330.
NHTSA complaint #11763475 — an unverified report by a vehicle owner.
I recently took my vehicle in for maintenance work on my transmission. I was informed that my vehicle was showing code P0747 which was under a special coverage warranty by GM. I then took my vehicle to our local GM dealership and was told that my vehicle does not qualify for the special coverage warranty N242454441 because my VIN number was not attached to the parts and the best I could do was contact GM. I reached out to GM to see if I could get a clearer understanding and my claim was denied. I spoke with a very helpful lady that informed me she would have their area technician reach out to me to see what could be done. After a few voicemails he did return my call to let me know GM would not be helping with reimbursement because the VIN was not attached to the part numbers. He ended with telling me that parts wear out and there was no proof that our 2022 Chevrolet Diesel Silverado 1500 was included in the special coverage warranty. I am reaching out because this is the second time we have had issues with trying to get recalls/warranties covered by Chevrolet and not been successful. I am currently looking at GM's special coverage N242454441 - This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. The repairs will be made at no charge to the customer. Please explain to me why my vehicle is showing this code and once again I am being told I will get no help from Chevrolet? This is a problem and I feel that we fall under this warranty.
NHTSA complaint #11763176 — an unverified report by a vehicle owner.
The automatic power-unlatching tailgate assembly failed. The tailgate unlatches, opens, and cycles closed completely on its own while the vehicle is in motion and driving on public roads and when the gear shifts from drive to park and park to drive. The vehicle and the tailgate assembly are fully available for inspection upon request. The tailgate opening unpredictably while driving at road speeds creates an extreme safety hazard. It risks cargo flying out into traffic, which could cause a severe multi-vehicle accident or injure pedestrians. Additionally, it creates a massive driver distraction while trying to monitor the opening and closing tailgate in the rearview mirror while maintaining control of the vehicle. Sometimes there isn’t a warning light and sometimes it shows a warning light “tailgate open” I have taken it to the dealership and was told it isn’t part of the active recall for similar makes and models and my vehicles year/make/model needs to be added to the current recall for these concerns. It opened on its own while in park and turned off when the mechanic was replacing the license plate light.
NHTSA complaint #11762348 — an unverified report by a vehicle owner.
Incident Description:While driving my 2022 Chevrolet Silverado at highway speeds, the front passenger-side bumper outer filler panel (fascia molding) completely detached from the vehicle without warning and flew off into active traffic.The factory plastic mounting clips and tabs failed entirely under normal driving conditions. Because the panel flew directly into the path of trailing vehicles, this defect creates an immediate and severe road hazard that could easily cause a multi-vehicle accident or serious injury.This is a known engineering and structural defect shared across this vehicle platform, yet no safety recall has been issued for the Chevrolet Silverado to protect the public.
NHTSA complaint #11762048 — an unverified report by a vehicle owner.
Radio screen display, overheating, bubbling at the bottom of the screen trim underneath air conditioner show signs of overheating have been replaced before GMC and Chevrolet is aware of this matter. Initially made no notes to Tri to inform me of this hazard of the overheating of the screen and blacking out of the screen commonly referred to a ghost screen. The trim was replaced under the warranty at 10,000 miles, but Hendrick Chevrolet dealership located in [XXX] phone number [XXX] service Provider was [XXX] not able to drive because I am fear of screen, overheating, and catching on fire INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11760701 — an unverified report by a vehicle owner.
I had noticed that my a/c was not cooling due to refrigerant loss. went to dealer and was told that I needed a new condenser and that my original was out of warranty & no recall was in effect. I was charged $1600.00 after the replacement was installed. I asked to see my original condenser & was directed behind the shop & low & behold there was a pile of 30 condensers exactly identical to mine
NHTSA complaint #11760480 — an unverified report by a vehicle owner.
Vehicle: 2020 Chevrolet Silverado 1500 4x4 LT (5.3L V8 Engine) Component: Engine (Piston Rings, Lifters, and Motor Assembly) / Powertrain Component Availability: Yes, the failed components/vehicle are available for inspection upon request. What Happened and Safety Risk: While operating the vehicle on Prince Street in Clovis, NM, the engine suddenly began knocking violently without any prior warning or symptoms. Immediately following the mechanical failure, dashboard warning lights illuminated (including the Check Engine light, ABS, and Traction Control) and the vehicle dropped into "Reduced Engine Power" mode. This caused an immediate and hazardous loss of acceleration on an active roadway, forcing an emergency maneuver to navigate out of traffic and pull over safely. This sudden powertrain failure poses an unreasonable and severe safety risk to the driver and surrounding traffic. Confirmation and Inspections: The mechanical failure has been confirmed and diagnosed by Hamilton Chevy in Portales, New Mexico, and Sanders Repair Services in Portales, New Mexico. The vehicle and components have not been inspected by the manufacturer, police, or insurance representatives. There were no warning lamps, messages, or symptoms of any kind prior to the sudden failure.
NHTSA complaint #11760182 — an unverified report by a vehicle owner.
My 2026 Chevrolet Silverado 1500, LT Trail Boss, did not include a printed version of the Owner's Manuals and Guides. I have experienced issues with using automatic Car Washes with the truck lurching while inside the Car wash, the online version of the manual is difficult to use at times when internet access is unavailable. My VIN is not listed in the recall N252532020. Another issue is with the Driver's Seat, the retainer for the leather upholstery keeps popping off under the seat that can cause it to become caught in the seat's mechanics.
NHTSA complaint #11759786 — an unverified report by a vehicle owner.
When I put the pickup in park, I get a message that states "Shift to Park". The pickup is completely stopped, the gear shift indicator is in "P". When I get out of the vehicle I get two loud two-horn alerts indicating that the pickup in not in Park, when in fact it is. Doing some research, I have seen that this is a common problem for GM vehicles. The console shift vehicles are actually involved in a class action lawsuit, while the steering column shift vehicles are not.
NHTSA complaint #11758467 — an unverified report by a vehicle owner.
Component Affected: Visibility: Interior Trim / Entertainment Center Bezel Glare Description of Safety Hazard:The interior styling of the 2025 Chevrolet Silverado RST contains a design flaw involving the polished chrome trim strip located directly below the main central entertainment center/infotainment screen. Because of the angle of this specific trim piece relative to the driver's seating position, direct sunlight hits this lower screen border and reflects a concentrated, blinding glare directly into the driver’s eyes.This causes immediate, severe visual impairment and a temporary loss of forward visibility while driving. This distraction and blindness prevent the driver from safely observing the road and traffic, creating an imminent crash hazard. The manufacturer has failed to provide a non-reflective, matte finish for this specific entertainment center trim to prevent this hazard.
NHTSA complaint #11758669 — an unverified report by a vehicle owner.
Check engine for cam shaft sensor wiring harness burnt up and damaged in numerous places shows bulletin board for this issue online but no recall has been made for this safety issue
NHTSA complaint #11758295 — an unverified report by a vehicle owner.
The wiring harness failed causing erratic and unpredictable behavior at 65 MPH on this 2020 Chevrolet Silverado 1500 with 77,500 miles on the odometer. General Motors no longer makes the wiring harness and there are none available in the market. This otherwise flawless truck (for which I paid $40,000 at a reseller in 2024) is essentially now totaled (undrivable) and GM will not take any responsibility or provide any other remedy beside $750 toward the purchase of a brand new truck.
NHTSA complaint #11758051 — an unverified report by a vehicle owner.
After grocery shopping, I was putting items into the back seat on the floor of the truck. I lifted the seats to allow for more room. I went to push an item to the far side of the truck to allow for more room. During this action, I put my left hand down with my knuckles facing the floor to provide leverage. without realizing where I was putting my hand, I placed the middle segment of my ring finger directly on the edge of the mechanical-jack and put my weight onto it. The jack is not covered and is black (the same color as the carpet). The edge of the jack has sharp burrs. As a result, I was cut across the entire middle segment of my ring finger and slightly on the knuckle of my middle finger.
NHTSA complaint #11757362 — an unverified report by a vehicle owner.
Truck will hard shift and bang into gear while driving. This usually happens when slowing then starting up again. happens at all speeds on highway, so hard it lunges me forward. condition getting worse. random times my windshield wipers will just come on ( I do not have rain sensors) the switch is in the off position and wipers will just come on and I have to turn them on then turn them off to get them to stop.
NHTSA complaint #11753419 — an unverified report by a vehicle owner.
Key will not fully turn back and release, keeping the accessories running. After many start, shift, move a little and waiting for a period of time it eventually turns to normal to remove. I’ve seen articles on if it says “shift to park” on the dash lights and it does not. Bought used with 70,000 10/24 and continues to get worse.
NHTSA complaint #11750750 — an unverified report by a vehicle owner.
My Chevy Silverado has a transmission defect that is under recall shift to park and my vin number is not included. I am disappointed because it’s exactly the same problem as the other ones.
NHTSA complaint #11750886 — an unverified report by a vehicle owner.
Vehicle suffered a failure cascade of the brake booster vacuum pump system. During a low-speed bumper collision on July 4 and a boat ramp slide, the pedal triggered abnormal ABS-like pulsing as the computer tried to hydraulically compensate for dropping vacuum pressure. This resulted in truck front bumper damage and boat trailer fender damage. On July 10, total failure occurred in a drive-thru, rendering the pedal rock-hard and sopping mear impossible. All marked parts and logs are available for inspection. Onboard diagnostic data reveals the electronic brake control module has driven continuously without a master clear for 22,665 miles, locking the last system initialization to 78,468 miles. This continuous data loop proves code C0299-00 was actively visible in the history log during the subsequent dealer service visits. Instead of performing the hardware pump remedy under Recall N192268490 (NHTSA 19V650). At the Jan 24 dealer visit (78,482 mi), dealer applied a software update and charged out-of-pocket fees to clear symptoms. They also ignored subsequent communication regarding the billing discrepancy. Technicians completely neglected the history logs despite explicit complaints regarding low-speed ABS sensations, trailer brake messages, park assist, and brake assist warnings. The 2026 dealers (and 2024) falsified multipoint inspections stating brakes required NO service until after winter. Jan '26 dealer delayed further diagnostics until June '26. May '26 dealer ignored texts regarding a crooked steering wheel and unstable tracking after alignment service. The truck was intentionally misdiagnosed as functional to avoid the warranty period repair. This unaddressed mechanical failure caused a destructive system cascade requiring replacement of the vacuum pump, oil-contaminated vacuum lines lines, oil-saturated booster, master cylinder, glazed pads, warped rotors, fluid flush, tires from module drag, alongside the resulting bumper and trailer property damage.
NHTSA complaint #11750018 — an unverified report by a vehicle owner.