FaultScore

FaultScore report

2020 Chevrolet Silverado 1500 problems

Owners have filed 1,038 complaints about the 2020 Chevrolet Silverado 1500 with NHTSA between 2019 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 6 of 32 worst.

D

FaultScore 62/100

Higher is worse. Measured against the other years of the Chevrolet Silverado 1500.

How this is worked out

The numbers

1,038

Complaints

20

Crashes reported

15

Fires reported

10

Injuries reported

15,000 mi

Median mileage at failure

Half of reported failures happened before this

57%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 71 vs 50 Severity 22 vs 50 Early failure 98 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 71
Against the median year of the Chevrolet Silverado 1500. 50 means typical for this model; 100 means roughly double.
Severity — 22
4.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 98
57% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2020 compares with every other Chevrolet Silverado 1500

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2020 Chevrolet Silverado 1500

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 259 25.0%

0 crashes, 2 fires · median 68,000 mi

0 crashes, 2 fires · median 60,000 mi

Brakes 110 10.6%

3 crashes, 0 fires · median 4,660 mi

Electrical System 104 10.0%

2 crashes, 8 fires · median 5,036 mi

0 crashes, 2 fires · median 1,800 mi

Steering 71 6.8%

1 crashes, 0 fires · median 12,250 mi

Median failure at 41,000 miles

Median failure at 3,709 miles

Median failure at 9,800 miles

Suspension 20 1.9%

1 crashes, 0 fires · median 17,900 mi

Median failure at 8,775 miles

1 crashes, 0 fires · median 20,000 mi

Wheels 13 1.3%

Median failure at 10,800 miles

1 crashes, 0 fires · median 8,834 mi

Lights 11 1.1%

2 crashes, 0 fires · median 2,668 mi

Airbags 11 1.1%

7 crashes, 0 fires · median 15,055 mi

Doors, Latches & Locks 6 0.6%

Median failure at 50,500 miles

Seat Belts 5 0.5%

2 crashes, 1 fires · median 100,000 mi

Tires 4 0.4%

Median failure at 40,000 miles

Equipment & Accessories 3 0.3%

Median failure at 2,500 miles

Seats 2 0.2%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 18 47.4%
Automatic Emergency Braking 6 15.8%
Speedometer/Odometer 3 7.9%
Adaptive Cruise Control 3 7.9%
Master Cylinder 3 7.9%
Blind Spot Detection 2 5.3%
Automatic Transmission 2 5.3%
Crank/Camshaft Position Sensor 1 2.6%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 40 13.2%
1,000 – 9,999 miles 86 28.5%
10,000 – 24,999 miles 37 12.3%
25,000 – 49,999 miles 28 9.3%
50,000 – 74,999 miles 36 11.9%
75,000 – 99,999 miles 41 13.6%
100,000 – 149,999 miles 25 8.3%
150,000+ miles 9 3.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2019 peak 48 Aug 2026

NHTSA investigations into the 2020 Chevrolet Silverado 1500

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA25007 Opened 23 Oct 2025 Still open ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Loss of motive power due to engine failure

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001).  GM determined that these engine failures were due to...

PE25001 Opened 16 Jan 2025 Closed 23 Oct 2025 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Loss of motive power due to engine failure

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing...

PE21010 Opened 9 Apr 2021 Closed 24 Aug 2023 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Air Bag Malfunction

On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through 2021 CT4 and CT5 passenger cars, Sierra and Silverado trucks (1500/2500/3500 models), XT4 and MY 2021 Escalade, Suburban, Tahoe, Yukon SUVs.Technical Service Bulletin (TSB) 21-NA-005, issued in March 2021, addresses air bag MIL illumination with diagnostic trouble codes (DTCs) B0001...

Recalls on the 2020 Chevrolet Silverado 1500

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

26V083000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.

Risk: Rear wheel lock up increases the risk of a crash.

24V797000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Risk: Rear wheel lock-up can increase the risk of a crash.

21V985000

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.

Risk: An ABS system that does not function properly can increase the risk of a crash.

21V115000

TIRES

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

20V792000

SEAT BELTS

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Risk: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

20V684000

TIRES

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

Risk: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.

20V650000

POWER TRAIN:DRIVELINE:DRIVESHAFT

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.

Risk: If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.

20V446000

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

Risk: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Effingham, IL Crash

SUSPENSION

Well taken care of 2020 trailboss upper control arm completely failed driving down the interstate with family in the truck. Suspect defect from ball joints. Only 68k miles. No warnings. Tire fell into suspension causing thousands in damage. Had to be towed. At high speed we could've all been killed. Seen multiple reports online of similar ball joint/ control arm failures. This needs to be addressed ASAP! Very dangerous.

NHTSA complaint #11726309 — an unverified report by a vehicle owner.

Pierre, SD Fire

ELECTRICAL SYSTEM

The contact owns a 2020 Chevrolet Silverado. The contact stated that while the vehicle was parked, turned off, and unoccupied, the rear of the vehicle caught fire. The fire was initially extinguished by a maintenance worker, and the fire department later applied water to the area to prevent the fire from reigniting. The fire department was unable to determine the cause of the fire, and a fire report was not provided. The contact was unaware whether a police report was filed. The vehicle was not destroyed or towed. The vehicle was taken to a dealer, where it was diagnosed that the rear wiring harness had failed and needed to be replaced. The dealer also informed the contact that the rear bumper and tailgate were damaged as a result of the failure and would need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.

NHTSA complaint #11711148 — an unverified report by a vehicle owner.

at 100,000 miles Mckeesport, PA Fire

SEAT BELTS

The contact owned a 2020 Chevrolet Silverado 1500. The contact stated that while stopped at a stop light, he observed smoke emanating from the area of the vehicle between the cab and the bed, prompting him and the other occupants to quickly evacuate. Within moments, the vehicle caught fire and was engulfed in flames. Local emergency services arrived and were able to extinguish the fire. The contact was informed that fire investigators on scene determined that the fire had appeared to originate in the electrical system associated with the seat belt located behind the rear passenger side seat. No warning lights were illuminated. The vehicle was towed to a tow yard and was likely to be deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed, and no injuries were reported. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V814000 (Seat Belts); the VIN was included, but the vehicle had already been repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

NHTSA complaint #11665057 — an unverified report by a vehicle owner.

at 100,000 miles Mckeesport, PA Fire

ELECTRICAL SYSTEM

The contact owned a 2020 Chevrolet Silverado 1500. The contact stated that while stopped at a stop light, he observed smoke emanating from the area of the vehicle between the cab and the bed, prompting him and the other occupants to quickly evacuate. Within moments, the vehicle caught fire and was engulfed in flames. Local emergency services arrived and were able to extinguish the fire. The contact was informed that fire investigators on scene determined that the fire had appeared to originate in the electrical system associated with the seat belt located behind the rear passenger side seat. No warning lights were illuminated. The vehicle was towed to a tow yard and was likely to be deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed, and no injuries were reported. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V814000 (Seat Belts); the VIN was included, but the vehicle had already been repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

NHTSA complaint #11665057 — an unverified report by a vehicle owner.

Willacoochee, GA Crash 3 injured

AIR BAGS

MVC involving 7 vehicles. My truck was rear ended, pushed into on coming traffic where i was hit in the front fender, bumper and side wall of front right side ( passenger side). The rear bumper was rolled under the truck and the front right side was pushed inward towards driver side. The front passenger seat was pushed toward the driver seat. NO AIRBAGS DEPLOYED!!!

NHTSA complaint #11653075 — an unverified report by a vehicle owner.

NEW Richmond, WI Fire

ELECTRICAL SYSTEM

While changing a blown fuse for the instrument cluster, my truck unexpectedly caught fire, endangering my safety and causing significant damage to the vehicle. The fire started behind the passengers side fuse box within the wiring harness (GM# 84717166). The dealership determined that the failure was due to wire harness chafing on the thread side of a tie bar bolt. Due to General Motors not responding to their request for repair information via the TAC, they concluded that the bolt needed to be shorten in order to reduce the chafing. There were no warning signs or indications that this was going to or could occur. The burnt harness is available for inspection but the vehicle has been traded in due to no longer trusting how it was manufactured.

NHTSA complaint #11636334 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Huntsville, AL

POWER TRAIN

See attached document for complaint.

NHTSA complaint #11758220 — an unverified report by a vehicle owner.

Corona, CA

POWER TRAIN

While driving at highway speed, my vehicle developed a serious transmission problem. At approximately 75 mph, it suddenly lost the ability to maintain speed and dropped to about 55 mph despite throttle input. Engine RPM increased significantly and the vehicle had greatly reduced propulsion. Normal operation temporarily returned after the vehicle was shut off and restarted. The vehicle has also experienced harsh shifting, vibration, limp-mode behavior, a check-engine light, and I reported a momentary wheel-lock event. These symptoms create a safety concern because an unexpected loss of propulsion or abnormal transmission behavior at freeway speeds can increase the risk of a collision. The vehicle was inspected by an authorized Chevrolet dealer. The dealer documented transmission-related diagnostic codes including P0700, P0970, P0968, and P0711. The dealer's repair order specifically referenced GM program N242454441-03, described transmission control-valve wear and pressure loss, and recommended replacement of the valve body. A separate repair estimate included the valve-body assembly and related transmission service parts. Despite the dealer recommending valve-body replacement, GM/dealer coverage was denied primarily because P0747 was not present at the time of diagnosis. I am reporting this because I am concerned that transmission control-valve/valve-body deterioration may cause harsh shifting, reduced propulsion, limp mode, or other safety-related symptoms before or without P0747 being stored. I am asking NHTSA to review whether vehicles with the same underlying valve-body failure may remain on the road because the specific qualifying diagnostic code is not present during a dealer scan. The vehicle and transmission are available for further inspection if requested.

NHTSA complaint #11758115 — an unverified report by a vehicle owner.

Corona, CA

WHEELS

While driving at highway speed, my vehicle developed a serious transmission problem. At approximately 75 mph, it suddenly lost the ability to maintain speed and dropped to about 55 mph despite throttle input. Engine RPM increased significantly and the vehicle had greatly reduced propulsion. Normal operation temporarily returned after the vehicle was shut off and restarted. The vehicle has also experienced harsh shifting, vibration, limp-mode behavior, a check-engine light, and I reported a momentary wheel-lock event. These symptoms create a safety concern because an unexpected loss of propulsion or abnormal transmission behavior at freeway speeds can increase the risk of a collision. The vehicle was inspected by an authorized Chevrolet dealer. The dealer documented transmission-related diagnostic codes including P0700, P0970, P0968, and P0711. The dealer's repair order specifically referenced GM program N242454441-03, described transmission control-valve wear and pressure loss, and recommended replacement of the valve body. A separate repair estimate included the valve-body assembly and related transmission service parts. Despite the dealer recommending valve-body replacement, GM/dealer coverage was denied primarily because P0747 was not present at the time of diagnosis. I am reporting this because I am concerned that transmission control-valve/valve-body deterioration may cause harsh shifting, reduced propulsion, limp mode, or other safety-related symptoms before or without P0747 being stored. I am asking NHTSA to review whether vehicles with the same underlying valve-body failure may remain on the road because the specific qualifying diagnostic code is not present during a dealer scan. The vehicle and transmission are available for further inspection if requested.

NHTSA complaint #11758115 — an unverified report by a vehicle owner.

Hemet, CA

UNKNOWN OR OTHER

The wiring harness failed causing erratic and unpredictable behavior at 65 MPH on this 2020 Chevrolet Silverado 1500 with 77,500 miles on the odometer. General Motors no longer makes the wiring harness and there are none available in the market. This otherwise flawless truck (for which I paid $40,000 at a reseller in 2024) is essentially now totaled (undrivable) and GM will not take any responsibility or provide any other remedy beside $750 toward the purchase of a brand new truck.

NHTSA complaint #11758051 — an unverified report by a vehicle owner.

Hemet, CA

ELECTRICAL SYSTEM

The wiring harness failed causing erratic and unpredictable behavior at 65 MPH on this 2020 Chevrolet Silverado 1500 with 77,500 miles on the odometer. General Motors no longer makes the wiring harness and there are none available in the market. This otherwise flawless truck (for which I paid $40,000 at a reseller in 2024) is essentially now totaled (undrivable) and GM will not take any responsibility or provide any other remedy beside $750 toward the purchase of a brand new truck.

NHTSA complaint #11758051 — an unverified report by a vehicle owner.

Hemet, CA

ENGINE

The wiring harness failed causing erratic and unpredictable behavior at 65 MPH on this 2020 Chevrolet Silverado 1500 with 77,500 miles on the odometer. General Motors no longer makes the wiring harness and there are none available in the market. This otherwise flawless truck (for which I paid $40,000 at a reseller in 2024) is essentially now totaled (undrivable) and GM will not take any responsibility or provide any other remedy beside $750 toward the purchase of a brand new truck.

NHTSA complaint #11758051 — an unverified report by a vehicle owner.

Corona, CA

FUEL/PROPULSION SYSTEM

While driving at highway speed, my vehicle developed a serious transmission problem. At approximately 75 mph, it suddenly lost the ability to maintain speed and dropped to about 55 mph despite throttle input. Engine RPM increased significantly and the vehicle had greatly reduced propulsion. Normal operation temporarily returned after the vehicle was shut off and restarted. The vehicle has also experienced harsh shifting, vibration, limp-mode behavior, a check-engine light, and I reported a momentary wheel-lock event. These symptoms create a safety concern because an unexpected loss of propulsion or abnormal transmission behavior at freeway speeds can increase the risk of a collision. The vehicle was inspected by an authorized Chevrolet dealer. The dealer documented transmission-related diagnostic codes including P0700, P0970, P0968, and P0711. The dealer's repair order specifically referenced GM program N242454441-03, described transmission control-valve wear and pressure loss, and recommended replacement of the valve body. A separate repair estimate included the valve-body assembly and related transmission service parts. Despite the dealer recommending valve-body replacement, GM/dealer coverage was denied primarily because P0747 was not present at the time of diagnosis. I am reporting this because I am concerned that transmission control-valve/valve-body deterioration may cause harsh shifting, reduced propulsion, limp mode, or other safety-related symptoms before or without P0747 being stored. I am asking NHTSA to review whether vehicles with the same underlying valve-body failure may remain on the road because the specific qualifying diagnostic code is not present during a dealer scan. The vehicle and transmission are available for further inspection if requested.

NHTSA complaint #11758115 — an unverified report by a vehicle owner.

Seatac, WA

ENGINE

The check engine light indicate P0016 crankshaft camshaft position. It has been diagnosed by a mechanic that the timing belt is stretched. Chevrolet has redesigned these parts due to the premature failure but has not issued a recall to install the redesigned parts.

NHTSA complaint #11757522 — an unverified report by a vehicle owner.

Taylor, TX

ENGINE

Dfn failure Cylinder 6 140,000 MI oil changes done at 20% using nothing but mobile one full synthetic 0w 20

NHTSA complaint #11757103 — an unverified report by a vehicle owner.

Monroe, ME

POWER TRAIN

On the transmission for the 8-speed I'm wondering why mine hasn't been recalled when all the others have been recalled were made the same basically time. And I'm having the same issues as those other transmissions

NHTSA complaint #11756684 — an unverified report by a vehicle owner.

at 76,000 miles Decatur, GA

POWER TRAIN

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle was running rough and the vehicle lost automotive power. The check engine warning light was illuminated. Additionally, the transmission made an abnormal sound while starting the vehicle and while driving, and the torque converter was shuddering. The contact and his father diagnosed the vehicle as having a cylinder misfire and performed a compression test on the engine. The contact replaced the lifter and push rods, deactivated and removed the Dynamic Fuel Management (DFM), modified the engine, replaced transmission fluid, and used Lube Gard Instant Shudder Fixx for the torque converter shudder. The manufacturer was made aware of the failure. The failure mileage was approximately 76,000.

NHTSA complaint #11756458 — an unverified report by a vehicle owner.

at 76,000 miles Decatur, GA

ENGINE AND ENGINE COOLING

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle was running rough and the vehicle lost automotive power. The check engine warning light was illuminated. Additionally, the transmission made an abnormal sound while starting the vehicle and while driving, and the torque converter was shuddering. The contact and his father diagnosed the vehicle as having a cylinder misfire and performed a compression test on the engine. The contact replaced the lifter and push rods, deactivated and removed the Dynamic Fuel Management (DFM), modified the engine, replaced transmission fluid, and used Lube Gard Instant Shudder Fixx for the torque converter shudder. The manufacturer was made aware of the failure. The failure mileage was approximately 76,000.

NHTSA complaint #11756458 — an unverified report by a vehicle owner.

Lancaster, CA

VEHICLE SPEED CONTROL

Unknown which system failed. While driving on the freeway, truck lost power for a few seconds. Dash lights turned off and back on. Our safety and the safety of others on the freeway were at risk as we had no control of the vehicle. Have not had the truck checked for the problem. Scared to drive it. No warnings appeared.

NHTSA complaint #11756271 — an unverified report by a vehicle owner.

Lancaster, CA

ELECTRICAL SYSTEM

Unknown which system failed. While driving on the freeway, truck lost power for a few seconds. Dash lights turned off and back on. Our safety and the safety of others on the freeway were at risk as we had no control of the vehicle. Have not had the truck checked for the problem. Scared to drive it. No warnings appeared.

NHTSA complaint #11756271 — an unverified report by a vehicle owner.

Lancaster, CA

ENGINE

Unknown which system failed. While driving on the freeway, truck lost power for a few seconds. Dash lights turned off and back on. Our safety and the safety of others on the freeway were at risk as we had no control of the vehicle. Have not had the truck checked for the problem. Scared to drive it. No warnings appeared.

NHTSA complaint #11756271 — an unverified report by a vehicle owner.

at 102,610 miles St Paul, TX

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact owns a 2020 Chevrolet Silverado 1500. It was discovered that there was a mileage discrepancy. The contact stated that at the time of purchase, the vehicle mileage was approximately 54,753. The current mileage was approximately 56,000. As per a Carfax report, the contact discovered the vehicle was reported stolen on May 2nd, 2025, with the vehicle mileage at 102,610. The contact was concerned that the odometer was altered prior to the purchase.

NHTSA complaint #11754960 — an unverified report by a vehicle owner.

Mission, TX

ENGINE

Description of Problem: While driving, the engine intermittently revs on its own without any input from the accelerator pedal. During these episodes, the vehicle also shakes/vibrates noticeably. This has occurred [once / multiple times — specify frequency, e.g., “several times over the past X weeks”]. The engine revving is not consistent with normal acceleration and appears unrelated to throttle position. The shaking is felt throughout the cabin and is most noticeable [at idle / at speed / when the revving occurs — specify if known]. Safety Concern: This creates a risk of sudden, unintended changes in vehicle speed or loss of control, particularly if it occurs in traffic, while merging, or at highway speed.

NHTSA complaint #11753094 — an unverified report by a vehicle owner.

Mission, TX

FUEL/PROPULSION SYSTEM

Description of Problem: While driving, the engine intermittently revs on its own without any input from the accelerator pedal. During these episodes, the vehicle also shakes/vibrates noticeably. This has occurred [once / multiple times — specify frequency, e.g., “several times over the past X weeks”]. The engine revving is not consistent with normal acceleration and appears unrelated to throttle position. The shaking is felt throughout the cabin and is most noticeable [at idle / at speed / when the revving occurs — specify if known]. Safety Concern: This creates a risk of sudden, unintended changes in vehicle speed or loss of control, particularly if it occurs in traffic, while merging, or at highway speed.

NHTSA complaint #11753094 — an unverified report by a vehicle owner.

Braintree, MA

ELECTRICAL SYSTEM

The Electronic Parking Brake System on my 2020 Chevy Silverado 1500 continuously malfunctions. Chevy/ GM Customer Support has been made aware of this issue and continues to disregard it entirely. The Electronic Parking Brake, which is an automatic function that cannot be turned off or bypassed, fails to fully disengage when the vehicle is taken out of Park. The Electronic Parking Brake remains very slightly engaged, producing a slight noise while driving and causing excessively premature wear on the vehicles pads and rotors. My vehicle has about 64,000 miles on it, and I have had to replace my rear brakes twice now already, due to this issue. The majority of those 64,000 miles are from uninterrupted highway driving. Each time the rear brakes were replaced, I had the dealership inspect the braking system. The dealership was not able to definitively confirm for some reason but was able to speculate that the aforementioned is likely what is going on. I find that any malfunction of such a critical part of the vehicle and the safety of it's operators and passengers poses a major safety risk.

NHTSA complaint #11751449 — an unverified report by a vehicle owner.

Braintree, MA

SERVICE BRAKES

The Electronic Parking Brake System on my 2020 Chevy Silverado 1500 continuously malfunctions. Chevy/ GM Customer Support has been made aware of this issue and continues to disregard it entirely. The Electronic Parking Brake, which is an automatic function that cannot be turned off or bypassed, fails to fully disengage when the vehicle is taken out of Park. The Electronic Parking Brake remains very slightly engaged, producing a slight noise while driving and causing excessively premature wear on the vehicles pads and rotors. My vehicle has about 64,000 miles on it, and I have had to replace my rear brakes twice now already, due to this issue. The majority of those 64,000 miles are from uninterrupted highway driving. Each time the rear brakes were replaced, I had the dealership inspect the braking system. The dealership was not able to definitively confirm for some reason but was able to speculate that the aforementioned is likely what is going on. I find that any malfunction of such a critical part of the vehicle and the safety of it's operators and passengers poses a major safety risk.

NHTSA complaint #11751449 — an unverified report by a vehicle owner.

Chaska, MN

UNKNOWN OR OTHER

Key will not fully turn back and release, keeping the accessories running. After many start, shift, move a little and waiting for a period of time it eventually turns to normal to remove. I’ve seen articles on if it says “shift to park” on the dash lights and it does not. Bought used with 70,000 10/24 and continues to get worse.

NHTSA complaint #11750750 — an unverified report by a vehicle owner.

Gun Barrel City, TX

POWER TRAIN

While driving my transmission has a shutter. The shutter started about yr and half ago and I have just maintained with shutter stop. I know there is a recall on manufactured parts for other Chevrolet trucks in the same yr

NHTSA complaint #11750487 — an unverified report by a vehicle owner.

Carrollton, TX

ENGINE

Dear Sir or Madam, I am submitting this complaint to request that the Federal Trade Commission investigate General Motors (Chevrolet) regarding what appears to be a known engine defect affecting the 2020 Chevrolet Silverado and the company's handling of this issue. I own a 2020 Chevrolet Silverado. In September 2025, when my truck had only 45,494 miles, I experienced an engine misfire consistent with a defect that has been widely reported by other owners. Through my research, I discovered that General Motors was aware of this issue and, rather than correcting the underlying mechanical defect, reportedly issued a Technical Service Bulletin (TSB) instructing dealerships to reprogram the Engine Control Module (ECM) to reduce or mask the symptoms instead of permanently repairing the root cause. Now, less than one year later, my truck is experiencing the same engine problems again. Although my vehicle has relatively low mileage, it is no longer covered under the factory warranty because of its age rather than its mileage. When I contacted Chevrolet Customer Assistance, I was advised to work with my local dealership to determine whether I might qualify for a "goodwill" repair. I do not believe it is fair for consumers to rely on discretionary goodwill assistance when the manufacturer was allegedly aware of a design defect before or during the time these vehicles were sold. Based on my research, properly repairing the underlying cause of this engine failure can cost as much as $15,000. Consumers should not be expected to bear the financial burden of repairing a defect that the manufacturer allegedly knew existed but failed to adequately correct. I respectfully request that the FTC investigate whether General Motors engaged in unfair or deceptive business practices by: Continuing to market and sell vehicles with a known engine defect. Addressing customer complaints with software reprogramming rather than permanently correcting the underlying mechanical issue. Failing

NHTSA complaint #11749482 — an unverified report by a vehicle owner.

Greenacres, FL

ENGINE

While driving my 2020 Chevrolet Silverado 1500 equipped with the 5.3L V8 engine and Dynamic Fuel Management (DFM), the engine developed an internal valvetrain failure resulting in misfires, rough running, and reduced engine performance. The vehicle was diagnosed by a Chevrolet dealership as having failed lifters associated with the DFM system, requiring major engine repairs and replacement of internal engine components. The failure occurred at approximately 81,000 miles and resulted in the vehicle entering a reduced performance condition, creating a potential safety concern when merging, accelerating, or operating in traffic due to the inability to maintain normal vehicle speed and power. The vehicle was inspected and repaired by an authorized Chevrolet dealer. Research shows numerous similar reports from owners of GM 5.3L and 6.2L engines equipped with Active Fuel Management (AFM) and Dynamic Fuel Management (DFM) systems involving lifter and valvetrain failures.

NHTSA complaint #11749485 — an unverified report by a vehicle owner.

at 84,000 miles Mobile, AL

POWER TRAIN

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 40 MPH, the vehicle shuddered and downshifted independently. No warning lights illuminated. Additionally, an OBD2 diagnostic scan retrieved diagnostic trouble codes: U0146, U0101, and U0100. A local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not included in any recall. Additionally, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

NHTSA complaint #11749281 — an unverified report by a vehicle owner.