Owners have filed 87 complaints
about the 2013 Chevrolet Silverado with NHTSA between 2013 and 2024.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 10 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 10
Against the median year of the Chevrolet Silverado. 50 means typical for this
model; 100 means roughly double.
Severity — 100
25.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
81% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2013 compares with every other Chevrolet Silverado
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1316.0%
1,000 – 9,999 miles
2632.1%
10,000 – 24,999 miles
2125.9%
25,000 – 49,999 miles
1214.8%
50,000 – 74,999 miles
22.5%
75,000 – 99,999 miles
67.4%
100,000 – 149,999 miles
11.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2013peak 8Sep 2024
Recalls on the 2013 Chevrolet Silverado
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2021028295,974 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 202102772,415 units in Canada
Airbag
Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: For the 2010 and 2013 models listed, this recall only affects vehicles that were imported into Canada, and were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 2013438342 units in Canada
Fuel System
On certain pickup trucks equipped with a 6.6L diesel engine and dual fuel tanks, the fuel tank transfer pump may malfunction, stopping the transfer of fuel from the rear tank to the front tank. This could cause the fuel gauge to display an inaccurate reading, and cause the front tank to become empty while fuel remains in the rear tank. This could result in engine stalling which, in conjunction with traffic, road conditions, and driver's reactions, could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will replace the fuel transfer pump.
Recall 20130016,310 units in Canada
Other
Certain vehicles fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 102 - Transmission Control Functions, and CMVSS 114 - Theft Protection and Rollaway Prevention. A fractured park lock cable, or a defective steering lock module, may have been installed during vehicle assembly. This could allow the driver to shift out of PARK with the key in the OFF position or removed from the ignition. As well, the transmission may be shifted out of PARK without first depressing the brake pedal. The key may also be rotated to the OFF position and removed while the shifter is not in PARK. These issues could result in unintended vehicle movement, which could cause a crash resulting in property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the steering column assembly.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 85,000 milesKalispell, MTCrash1 injured
VEHICLE SPEED CONTROL
DRIVING AT APPROX 35-40 MPH APPROACHING A HAIRPIN TURN TRIED TO BREAK AND VEHICLE DID NOT SLOW DOWN SLID THROUGH THE CORNER INTO A ROCK, PUT THE VEHICLE IS REVERSE AND PRESSED ACCELERATOR THE VEHICLE RPM INCREASED ON OWN TRIED TO BREAK THE RPM DID NOT DIMINISH(FOOT OFF ACCELERATOR) BEFORE I HAD TIME TO SHUT THE TRUCK OFF I HIT A TREE BEHIND ME. IT APPEARS SOMETHING STUCK IN ACCELERATOR (MECHANICAL) OR THE COMPUTER SYSTEM( ELECTRONICS) FAILED. THE VEHICLE HAS NOT YET BEEN TESTED.
NHTSA complaint #10758645 — an unverified report by a vehicle owner.
at 85,000 milesKalispell, MTCrash1 injured
FUEL/PROPULSION SYSTEM
DRIVING AT APPROX 35-40 MPH APPROACHING A HAIRPIN TURN TRIED TO BREAK AND VEHICLE DID NOT SLOW DOWN SLID THROUGH THE CORNER INTO A ROCK, PUT THE VEHICLE IS REVERSE AND PRESSED ACCELERATOR THE VEHICLE RPM INCREASED ON OWN TRIED TO BREAK THE RPM DID NOT DIMINISH(FOOT OFF ACCELERATOR) BEFORE I HAD TIME TO SHUT THE TRUCK OFF I HIT A TREE BEHIND ME. IT APPEARS SOMETHING STUCK IN ACCELERATOR (MECHANICAL) OR THE COMPUTER SYSTEM( ELECTRONICS) FAILED. THE VEHICLE HAS NOT YET BEEN TESTED.
NHTSA complaint #10758645 — an unverified report by a vehicle owner.
at 12,800 milesWashington, DCCrash
UNKNOWN OR OTHER
STALLS IN REVERSE..2013 CHEVY SILVERADO
NHTSA complaint #10654036 — an unverified report by a vehicle owner.
at 12,000 milesOwingsville, KYCrashFire
STRUCTURE:BODY
ON THE WAY TO WORK ON MONDAY MORNING, SEPT 1ST, 2014 AS MY HUSBAND APPROACHED A STOP LIGHT HE NOTICED THE VEHICLE AT THE LIGHT BACKUP LIGHTS COME ON. HE THOUGHT THEY MAY HAVE PULLED TOO FAR UP UNDER THE STOP LIGHT AND WERE JUST GOING TO BACK UP A LITTLE BIT SO HE APPLIED HIS BRAKES. THE DRIVER OF THE OTHER VEHICLE PROCEEDED TO PUSH THE GAS AND SLAM IN TO THE FRONT OF MY HUSBAND'S TRUCK THEN DRIVE OFF. MY HUSBAND PROCEEDED TO THE NEARBY PILOT FUEL STOP LOOKED AROUND TO SEE IF THE OTHER VEHICLE WAS THERE THEN CALLED THE POLICE TO FILE A REPORT. AFTER THAT HE WENT ON TO WORK A FEW MILES DOWN THE ROAD. WORKED HIS SHIFT, STOPPED AND PUT A LITTLE GAS IN HIS TRUCK AND DROVE THE 9 MILES HOME. PARKED IN THE DRIVE WENT IN THE HOUSE AND CAME BACK OUT A FEW MINUTES LATER THERE WAS SMOKE THEN FIRE COMING FROM AROUND THE FRONT TIRE OF THE TRUCK. IT SOON BECAME ENGULFED IN FLAMES DESPITE THE EFFORTS OF THE LOCAL FIRE DEPARTMENT. THE TRUCK WAS A TOTAL LOSS.
NHTSA complaint #10637450 — an unverified report by a vehicle owner.
at 12,000 milesOwingsville, KYCrashFire
ELECTRICAL SYSTEM
ON THE WAY TO WORK ON MONDAY MORNING, SEPT 1ST, 2014 AS MY HUSBAND APPROACHED A STOP LIGHT HE NOTICED THE VEHICLE AT THE LIGHT BACKUP LIGHTS COME ON. HE THOUGHT THEY MAY HAVE PULLED TOO FAR UP UNDER THE STOP LIGHT AND WERE JUST GOING TO BACK UP A LITTLE BIT SO HE APPLIED HIS BRAKES. THE DRIVER OF THE OTHER VEHICLE PROCEEDED TO PUSH THE GAS AND SLAM IN TO THE FRONT OF MY HUSBAND'S TRUCK THEN DRIVE OFF. MY HUSBAND PROCEEDED TO THE NEARBY PILOT FUEL STOP LOOKED AROUND TO SEE IF THE OTHER VEHICLE WAS THERE THEN CALLED THE POLICE TO FILE A REPORT. AFTER THAT HE WENT ON TO WORK A FEW MILES DOWN THE ROAD. WORKED HIS SHIFT, STOPPED AND PUT A LITTLE GAS IN HIS TRUCK AND DROVE THE 9 MILES HOME. PARKED IN THE DRIVE WENT IN THE HOUSE AND CAME BACK OUT A FEW MINUTES LATER THERE WAS SMOKE THEN FIRE COMING FROM AROUND THE FRONT TIRE OF THE TRUCK. IT SOON BECAME ENGULFED IN FLAMES DESPITE THE EFFORTS OF THE LOCAL FIRE DEPARTMENT. THE TRUCK WAS A TOTAL LOSS.
NHTSA complaint #10637450 — an unverified report by a vehicle owner.
at 22,000 milesRIO Rico, AZCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH A DRUNK DRIVER CRASHED INTO THE CONTACTS VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE PASSENGER SUSTAINED A BROKEN FOOT AND WAS TAKEN TO THE HOSPITAL. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
NHTSA complaint #10598445 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Acampo, CA
AIR BAGS
See attached document for complaint.
NHTSA complaint #11616558 — an unverified report by a vehicle owner.
Raleigh, NC
AIR BAGS
2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED AFTER HAVING THE RECALL REPAIR PERFORMED, THE AIRBAG WARNING LIGHT ILLUMINATED. THE DEALER STATED THE AIRBAG WAS NOT RECEIVING ANY POWER. THE DEALER INFORMED THE CONSUMER THAT THE ENGINE WIRING JUNCTION BOX NEEDED TO BE REPLACED. THE CONSUMER STATED THAT THE FAILURE OCCURED TWO DAYS AFTER THE REPAIR WAS COMPLETED. THE VEHICLE WAS PARKED FOR THOSE TWO DAYS. THE CONSUMER BELIEVED THE DEALER WAS RESPONSIBLE FOR THE FAILURE.
NHTSA complaint #11468309 — an unverified report by a vehicle owner.
East Bethany, NY
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE FRONTAL AIRBAG SAFETY RECALL. THE CONSUMER STATED THE AIRBAG LIGHT WAS ILLUMINATED.
NHTSA complaint #11456288 — an unverified report by a vehicle owner.
at 29,325 milesLehigh Acres, FL
AIR BAGS
CRACKED DASH. MY VEHICLE ONLY HAS 30K MILES AND ALREADY HAS A CRACK
NHTSA complaint #10859941 — an unverified report by a vehicle owner.
at 29,325 milesLehigh Acres, FL
UNKNOWN OR OTHER
CRACKED DASH. MY VEHICLE ONLY HAS 30K MILES AND ALREADY HAS A CRACK
NHTSA complaint #10859941 — an unverified report by a vehicle owner.
at 50,000 milesKingwood, TX
STRUCTURE:BODY
DASH HAS CRACKED ABOVE PASSENGER SIDE AIRBAG. THIS HAS CAUSED SAFETY CONCERNS SUCH AS THE POSSIBILITY OF THE AIR BAG DEPLOYING OR PIECES OF THE DASH COMING OUT AND INJURING SOMEONE IF IT WAS TO DEPLOY IN AN ACCIDENT. I PURCHASED THIS VEHICLE USED AND HAVE ONLY HAD IT ABOUT 5 MONTHS.
NHTSA complaint #10854300 — an unverified report by a vehicle owner.
at 86,000 milesBecker, MN
ENGINE
I HAVE NOW HAD MY CHEVY 2013 SILVERADO IN FOR OIL CONSUMPTION TESTS FOR THE LAST 3 MONTHS AND IT HAS FAILED THEM. WHEN I FIRST BROUGHT IT IN I WAS TOLD THAT THEY WOULD REPLACE THE PISTON RINGS. WHEN IT FINALLY FAILED THEY ARE NOW SAYING THE ARE ONLY REPLACING THE HEAD GASKET AND THE ROCKER ARMS. NEITHER ONE OF THESE HAVE ANYTHING TO DO WITH MY TRUCK BURNING OIL. THIS IS THE SECOND VEHICLE I HAVE OWNED THAT HAS HAS ISSUES BURNING OIL THE FIRST ONE THEY TOLD ME THAT IT WAS NORMAL FOR IT TO BURN OIL. THEY NEED TO DO WHAT THEY ORIGINALLY TOLD ME AND REPLACE THE PISTON RINGS. WHAT HAPPENS IF THIS ENGINE GOES WHILE I AM GOING DOWN THE HIGHWAY
NHTSA complaint #10852817 — an unverified report by a vehicle owner.
at 26,500 milesCharlevoix, MI
UNKNOWN OR OTHER
WAX COATING IS COMING OFF OF FRAME RUST SHOWING.
NHTSA complaint #10851421 — an unverified report by a vehicle owner.
at 78,000 milesSalem, OR
STEERING
I BOUGHT THIS USED 2013 TRUCK IN LATE NOV 2015. WHEN MAKING (USUALLY) A RIGHT TURN AT LOW SPEED, ESPECIALLY FROM A STOP LIKE ENTERING TRAFFIC FROM AN INCLINED ACCESS DRIVEWAY, OCCASIONALLY (MAYBE 3 TIMES PER MONTH) THERE IS A SUDDEN AND TOTAL FAILURE OF POWER ASSIST IN STEERING, MAKING THE TURN EXTREMELY DIFFICULT AND UNABLE TO KEEP FROM DRIFTING OUT OF THE INTENDED LANE OF TRAVEL. COLLISIONS WERE AVOIDED SEVERAL TIMES BY (THANKFULLY) ONCOMING TRAFFIC VEERING OUT OF THE WAY. THIS SUDDEN LOSS OF STEERING CONTROL PARTICULARLY AT THIS UNEXPECTED TIME WHILE ACCELERATING TO NEGOTIATE A TRAFFIC ENTRY IS EXTREMELY DANGEROUS. THIS ONE-TON TRUCK IS NOT LIKE A SUBCOMPACT THAT IS EASY TO TURN 90 DEGREES WITHOUT POWER STEERING, BELIEVE ME. IF MY WIFE WERE DRIVING, THE TRUCK WOULD SURELY GO COMPLETELY ACROSS ALL LANES OF ONCOMING TRAFFIC. AFTER COMPLETING THE TURN, THE POWER STEERING RETURNS TO NORMAL, HOWEVER THE POWER ASSIST STEERING ON THIS 2013 TRUCK HAS ALWAYS BEEN FAR LESS EFFECTIVE THAN MY PREVIOUS IDENTICAL MODEL, BUT 8 YEARS OLDER CHEVY DIESEL ONE-TON TRUCK.
NHTSA complaint #10846250 — an unverified report by a vehicle owner.
at 37,000 milesHattiesburg, MS
UNKNOWN OR OTHER
THE DASH HAS CRACKED IN 2 PLACES NEXT TO THE PASSENGER AIRBAG. SHOULD IT DEPLOY THERE WILL BE A PIECE AS LONG AS A BIG KNIFE THAT WILL BECOME A PROJECTILE.
NHTSA complaint #10825445 — an unverified report by a vehicle owner.
at 47,000 milesLumberton, TX
UNKNOWN OR OTHER
2013 LTZ SILVERADO 47,000 MILAGE DASH CRACKED IN THE UPPER LEFT CORNER OF AIRBAG AREA. FEEL COULD BE A SAFETY HAZARD IF IN AN ACCIDENT AND AIRBAG IS DEPLOYED CAUSING THE DASH TO THROW SHARDS OF PLASTIC IN CAB. IT CRACKED ONE DAY JUST AS I STARTED TRUCK WHILE STATIONARY.
NHTSA complaint #10818025 — an unverified report by a vehicle owner.
at 47,100 milesWinchester, CA
AIR BAGS
THERE IS A CRACK IN THE DASHBOARD ON THE LEFT SIDE OF THE PASSENGER AIRBAG. IT RUNS FROM THE CORNER OF THE AIRBAG COVER TO THE EDGE OF THE DASHBOARD PIECE. THE DASHBOARD PIECE IS ELEVATED ON THE RIGHT SIDE OF THE CRACK. THERE IS ALSO A SECOND CRACK FORMING ON THE LEFT SIDE OF THE SAME DASHBOARD PIECE NEAR THE DRIVER INSTRUMENT PANEL HOOD.
NHTSA complaint #10795294 — an unverified report by a vehicle owner.
at 33,000 milesPine Grove, PA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR INTAKE HOSE NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE OCCURRED SEVERAL TIMES. THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SENSOR NEEDED TO BE RESET. ON ANOTHER OCCASION, THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BOTH TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
NHTSA complaint #10786471 — an unverified report by a vehicle owner.
at 33,000 milesPine Grove, PA
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR INTAKE HOSE NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE OCCURRED SEVERAL TIMES. THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SENSOR NEEDED TO BE RESET. ON ANOTHER OCCASION, THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BOTH TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
NHTSA complaint #10786471 — an unverified report by a vehicle owner.
at 130,000 milesMacon, GA
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. WHILE THE VEHICLE WAS PARKED, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. IN ADDITION, THE CHECK ENGINE LIGHT AND THE TRACTION WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LIFTERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10781017 — an unverified report by a vehicle owner.
at 85,000 milesKalispell, MTCrash1 injured
VEHICLE SPEED CONTROL
DRIVING AT APPROX 35-40 MPH APPROACHING A HAIRPIN TURN TRIED TO BREAK AND VEHICLE DID NOT SLOW DOWN SLID THROUGH THE CORNER INTO A ROCK, PUT THE VEHICLE IS REVERSE AND PRESSED ACCELERATOR THE VEHICLE RPM INCREASED ON OWN TRIED TO BREAK THE RPM DID NOT DIMINISH(FOOT OFF ACCELERATOR) BEFORE I HAD TIME TO SHUT THE TRUCK OFF I HIT A TREE BEHIND ME. IT APPEARS SOMETHING STUCK IN ACCELERATOR (MECHANICAL) OR THE COMPUTER SYSTEM( ELECTRONICS) FAILED. THE VEHICLE HAS NOT YET BEEN TESTED.
NHTSA complaint #10758645 — an unverified report by a vehicle owner.
at 85,000 milesKalispell, MTCrash1 injured
FUEL/PROPULSION SYSTEM
DRIVING AT APPROX 35-40 MPH APPROACHING A HAIRPIN TURN TRIED TO BREAK AND VEHICLE DID NOT SLOW DOWN SLID THROUGH THE CORNER INTO A ROCK, PUT THE VEHICLE IS REVERSE AND PRESSED ACCELERATOR THE VEHICLE RPM INCREASED ON OWN TRIED TO BREAK THE RPM DID NOT DIMINISH(FOOT OFF ACCELERATOR) BEFORE I HAD TIME TO SHUT THE TRUCK OFF I HIT A TREE BEHIND ME. IT APPEARS SOMETHING STUCK IN ACCELERATOR (MECHANICAL) OR THE COMPUTER SYSTEM( ELECTRONICS) FAILED. THE VEHICLE HAS NOT YET BEEN TESTED.
NHTSA complaint #10758645 — an unverified report by a vehicle owner.
Vermillion, SD
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM ISSUES. *SMD THE CONSUMER STATED WHEN USING THE BRAKE CONTROLLER, THERE WAS LITTLE TO NO BRAKES. THE CONSUMER VISITED THE DEALER TO SEE IF THE BRAKE CONTROLLER COULD BE ADJUSTED. SO THE TRAILER BRAKES WOULD START SOONER AND GET STRONGER. *JB UPDATED 09/17/15*LJ UPDATED 11/30/2017
NHTSA complaint #10735225 — an unverified report by a vehicle owner.
at 60,232 milesFranklin, KY
ELECTRONIC STABILITY CONTROL (ESC)
ALL STABILITRAK/TRACTION CONTROL SHUT OFF. DEALER STATES CODE C0455, STEERING ANGLE SENSOR. PLEASE INVESTIGATE HOW MANY CODE C0455 HAVE BEEN LISTED FOR YEARS. SERVICE BULLETINS HAVE BEEN ISSUED BY GM. KNOWN ISSUE NOT BEING REPAIRED CAUSING STABILITRAK AND TRACTION CONTROL TO DISENGAGE. THE NUMBERS POSTED IN FORUMS INDICATE A LARGE PROBLEM. SHOULD BE A RECALL.
NHTSA complaint #10724228 — an unverified report by a vehicle owner.
at 98,300 milesFall Creek, WI
SEAT BELTS
AIR BAGS DO NOT RECOGNIZE SOMEONE IS SITTING IN THE PASSENGER SEAT AND REMAIN OFF. PERSON SITTING THERE WEIGHED OVER 230 POUNDS. SEAT BELT WARNING LIGHTS REMAIN ILLUMINATED DESPITE SEAT BELT BEING FASTENED.
NHTSA complaint #10722557 — an unverified report by a vehicle owner.
at 98,300 milesFall Creek, WI
AIR BAGS
AIR BAGS DO NOT RECOGNIZE SOMEONE IS SITTING IN THE PASSENGER SEAT AND REMAIN OFF. PERSON SITTING THERE WEIGHED OVER 230 POUNDS. SEAT BELT WARNING LIGHTS REMAIN ILLUMINATED DESPITE SEAT BELT BEING FASTENED.
NHTSA complaint #10722557 — an unverified report by a vehicle owner.
at 37,000 milesJacksonville, NC
AIR BAGS
I PURCHASED A NEW BLACK 2013 CHEVROLET SILVERADO CREW CAB IN OCTOBER 2012 FROM MARINE CHEVROLET IN JACKSONVILLE, NC WITH A 3 YR/36,000 MILE BUMPER TO BUMPER WARRANTY. ON 16 MAY, 2015, I CALLED MARINE CHEVROLET'S SERVICE DEPARTMENT ABOUT A 1 1/2"CRACK ABOVE THE CENTER OF THE PASSENGER SIDE AIRBAG. MY TRUCK HAD 37,017 MILES AND WAS NO LONGER COVERED UNDER THE ORIGINAL FACTORY WARRANTY. HOWEVER, I WANTED TO KNOW IF THIS WAS A COMMON ISSUE WITH THIS MODEL. THE DEALERSHIP SCHEDULE A SERVICE APPOINTMENT FOR 8:30 AM ON 18 MAY, 2015. AFTER CONDUCTING RESEARCH OVER THE WEEKEND, I LEARNED THAT OTHER CHEVY AND GMC OWNERS OF TRUCK AND SUV MODELS BETWEEN 2007 AND 2013 REPORTED CRACKED DASHES NEAR THE PASSENGER AIRBAGS. ON 18 MAY, I BROUGHT MY TRUCK TO MARINE CHEVROLET'S SERVICE DEPARTMENT TO EXAMINE THE CRACK. THE SERVICE REPRESENTATIVE INITIALLY TOLD ME THAT SINCE THE WARRANTY HAD EXPIRED, CHEVROLET WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. I EXPLAINED THAT THE CRACK HAPPENED LESS THAN THREE YEARS AFTER I PURCHASED THE TRUCK AND I WAS AWARE OF THE HISTORY OF THESE DASHBOARDS. THE SERVICE REPRESENTATIVE TALKED TO HIS SERVICE MANAGER AND LATER TOLD ME THAT GM WOULD PAY THE MAJORITY OF THE MAINTENANCE COST AND THAT I WOULD ONLY BE RESPONSIBLE FOR $100. BASED ON THE NUMBER OF ONLINE COMPLAINTS I HAVE SEEN IN FORUMS AND ONLINE NEWS ARTICLES, I FEEL GM MAY HAVE INSTALLED DEFECTIVE DASHBOARDS IN 2007 - 2013 TRUCK AND SUV MODELS AND PASSED THE COST OF DEFECTIVE PARTS ONTO THE CUSTOMER. ADDITIONALLY, IF THE PASSENGER SIDE AIRBAG DEPLOYS WITH A CRACK DASHBOARD SURROUNDING IT, THERE COULD AN INCREASED LIKELIHOOD OF DASHBOARD SHRAPNEL FLYING INTO A PASSENGER'S FACE. I THINK NHTSA SHOULD INVESTIGATE THE CRACKING DASHBOARD ISSUE IN GM'S SUVS AND PICK-UP TRUCKS FROM 2007 - 2013 AND INFLUENCE GM TO ISSUE A RECALL OR SERVICE BULLETIN TO ADDRESS THIS PROBLEM.
NHTSA complaint #10717413 — an unverified report by a vehicle owner.
at 37,000 milesJacksonville, NC
UNKNOWN OR OTHER
I PURCHASED A NEW BLACK 2013 CHEVROLET SILVERADO CREW CAB IN OCTOBER 2012 FROM MARINE CHEVROLET IN JACKSONVILLE, NC WITH A 3 YR/36,000 MILE BUMPER TO BUMPER WARRANTY. ON 16 MAY, 2015, I CALLED MARINE CHEVROLET'S SERVICE DEPARTMENT ABOUT A 1 1/2"CRACK ABOVE THE CENTER OF THE PASSENGER SIDE AIRBAG. MY TRUCK HAD 37,017 MILES AND WAS NO LONGER COVERED UNDER THE ORIGINAL FACTORY WARRANTY. HOWEVER, I WANTED TO KNOW IF THIS WAS A COMMON ISSUE WITH THIS MODEL. THE DEALERSHIP SCHEDULE A SERVICE APPOINTMENT FOR 8:30 AM ON 18 MAY, 2015. AFTER CONDUCTING RESEARCH OVER THE WEEKEND, I LEARNED THAT OTHER CHEVY AND GMC OWNERS OF TRUCK AND SUV MODELS BETWEEN 2007 AND 2013 REPORTED CRACKED DASHES NEAR THE PASSENGER AIRBAGS. ON 18 MAY, I BROUGHT MY TRUCK TO MARINE CHEVROLET'S SERVICE DEPARTMENT TO EXAMINE THE CRACK. THE SERVICE REPRESENTATIVE INITIALLY TOLD ME THAT SINCE THE WARRANTY HAD EXPIRED, CHEVROLET WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. I EXPLAINED THAT THE CRACK HAPPENED LESS THAN THREE YEARS AFTER I PURCHASED THE TRUCK AND I WAS AWARE OF THE HISTORY OF THESE DASHBOARDS. THE SERVICE REPRESENTATIVE TALKED TO HIS SERVICE MANAGER AND LATER TOLD ME THAT GM WOULD PAY THE MAJORITY OF THE MAINTENANCE COST AND THAT I WOULD ONLY BE RESPONSIBLE FOR $100. BASED ON THE NUMBER OF ONLINE COMPLAINTS I HAVE SEEN IN FORUMS AND ONLINE NEWS ARTICLES, I FEEL GM MAY HAVE INSTALLED DEFECTIVE DASHBOARDS IN 2007 - 2013 TRUCK AND SUV MODELS AND PASSED THE COST OF DEFECTIVE PARTS ONTO THE CUSTOMER. ADDITIONALLY, IF THE PASSENGER SIDE AIRBAG DEPLOYS WITH A CRACK DASHBOARD SURROUNDING IT, THERE COULD AN INCREASED LIKELIHOOD OF DASHBOARD SHRAPNEL FLYING INTO A PASSENGER'S FACE. I THINK NHTSA SHOULD INVESTIGATE THE CRACKING DASHBOARD ISSUE IN GM'S SUVS AND PICK-UP TRUCKS FROM 2007 - 2013 AND INFLUENCE GM TO ISSUE A RECALL OR SERVICE BULLETIN TO ADDRESS THIS PROBLEM.
NHTSA complaint #10717413 — an unverified report by a vehicle owner.
at 38,000 milesRound Rock, TX
AIR BAGS
DASHBOARD IS CRACKED IN 2 PLACES ADJACENT TO THE AIRBAG COVER. GM AND THE DEALER ARE WILLING TO REPLACE IT OUT OF WARRANTY BUT ARE REQUIRING ME TO COVER NEARLY HALF THE REPLACEMENT COST OF $700. THIS SHOULD BE A RECALL ISSUE AS AN AIRBAG DEPLOYMENT WOULD CREATE PLASTIC PROJECTILES IN THE CABIN THAT COULD INJURE A PASSENGER. I CAN PROVIDE A PHOTO IF REQUESTED.
NHTSA complaint #10694696 — an unverified report by a vehicle owner.
Santa FE, NM
POWER TRAIN
2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE VIBRATION WHILE DRIVING. *SMD THE CONSUMER WAS INFORMED THE DRIVE SHAFT WAS BENT. IT WAS REPLACED. HOWEVER, THE VIBRATION WAS STILL PRESENT. THE CONSUMER WAS INFORMED, NOTHING MORE COULD BE DONE.
NHTSA complaint #10666936 — an unverified report by a vehicle owner.