211 of the
6,476 complaints filed about the Chrysler 300
are about the steering —
3% of everything owners reported.
The worst model year for it is 2005.
about 2 years old, I was with my family driving on the freeway when I felt the car veering to the right going off the road. I tried to correct the steering by pulling it to the left. I was not able to correct this steering as it seemed that the steering wheel was lock. I tried stopping the car from going off the road but the brake pedal was very hard to push. It seemed like the car had lose all power. The car went down the hill off the freeway and hit a huge road sign. I was doing 55 to 60 miles per hour and very mush alert. The car finally came to a stop in the middle of the frontage road. We started to push the car and it was hard to push so I attempted to start the car and to my surprise, it started. So I drove it to a safe place and called the police to make a report and the towing service. The damage on the front end of the was over $3,000. This was the first incident. The second incident happen July 2, 2026.My wife and I were traveling on a road with two lanes. It was about 4:30 PM and traffic medium. Suddenly I felt the steering wheel pulling hard to the left going to the left lane. I immediately turned the steering wheel to the right. I felt the steering wheel was very hard to turn the steering to the right. I pulled off the road to check of any problems. The car never shut off and I was able to drive home. I have driven the car several time since the last incident but I on always wary of the same happening again. I did contact the Chrysler dealer the first this happen and They stated that there had been no one reporting of any similar incident.
NHTSA complaint #11749743 — an unverified report by a vehicle owner.
The contact owns a 2015 Chrysler 300. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the traction control warning light was illuminated. The contact stated that the failure had occurred while reversing or while making a turn. In addition, the failure had occurred several times, including once while driving in the rain. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000. The VIN was unavailable.
NHTSA complaint #11685784 — an unverified report by a vehicle owner.
I HAVE OWNED THIS VEHICLE FOR 9 YEARS, AND TAKEN IT IN FOR NUMEROUS OIL CHANGES AND MULTI-POINT INSPECTIONS. ONE ITEM THAT IS INCLUDED TO BE SERVICED IS TO CHECK AND TOP OFF (IF NEEDED) THE POWER STEERING FLUID. DUE TO WHERE THE POWER STEERING RESERVOIR AND PUMP IS LOCATED, THE PASSENGER SIDE TIRE AND FENDERWELL COVER MUST BE REMOVED TO ACCESS THE TWO PARTS. THIS IS QUITE A BIT OF LABOR FOR AN OIL CHANGE AND MULTI-POINT INSPECTION, YET THE SERVICE REP ASSURES ME THAT THE STEERING FLUID HAS BEEN CHECKED, EVEN THOUGH THE NOISE AND STIFF STEERING IS STILL PRESENT. MY CONCERN IS THAT DEALERSHIPS ARE NOT CHECKING THE POWER STEERING FLUID DUE TO A FAULTY LOCATION DESIGN AND THE LABOR REQUIRED TO ACCESS THE PARTS THAT NEED SERVICING FOR ROUTINE MAINTAINANCE; THE ALTERNATIVE FOR THEM IS A PROFITABLE STEERING PUMP REPLACEMENT. FROM MY OBSERVATION, THE FENDERWELL COVER HAS NEVER LOOKED AS THOUGH IT WAS REMOVED TO CHECK THE STEERING FLUID.
NHTSA complaint #11651799 — an unverified report by a vehicle owner.
Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.
NHTSA complaint #11595998 — an unverified report by a vehicle owner.
The contact owns a 2014 Chrysler 300. The contact stated that after restarting the vehicle, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was determined that the power steering pump needed to be replaced. The dealer replaced the power steering pump; however, the failure recurred. The vehicle was taken to an independent mechanic, who diagnosed a power steering module malfunction and advised the contact to take the vehicle to the dealer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.
NHTSA complaint #11592714 — an unverified report by a vehicle owner.
The contact owns a 2019 Chrysler 300. The contact stated while driving at 55 MPH on a curvy road, the steering wheel locked inadvertently. There was no warning light illuminated. The contact stated he was unable to steer the vehicle. Additionally, the vehicle failed to respond while depressing the brake pedal and hit a road sign. The air bags did not deploy. The contact stated that he turned off and restarted the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an auto body repair shop. The contact sustained bruises and soreness on the right hand, but did not seek medical assistance. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 44,000. The VIN was not available.
NHTSA complaint #11581765 — an unverified report by a vehicle owner.
The contact's son owns a 2016 Chrysler 300. The contact stated that the horn was inoperable. Additionally, the contact stated while her son was driving 60-65 MPH, the vehicle lost power steering functionality inadvertently. There was no warning light illuminated. The contact stated that the driver was able to veer to the side of the road. The contact stated that the driver turned off and restarted the vehicle, and the power steering became functional. The contact stated that the driver was able to drive to the residence. The vehicle was taken to an independent mechanic, where the failure could not be duplicated, and the contact was referred to the dealer. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
NHTSA complaint #11580698 — an unverified report by a vehicle owner.
The steering alert when off, The steering locked up in mid drive on interstate on several occasions. We took to dealer and to Haigler Automotive and no one could find out why the power steering locked up. The code only reads communication error. We have paid $2000. For diagnostic and repairs that they thought was related but it still losing communication to the car. We have less than 88000 miles on auto. We have owned the auto for three years. We can not afford another auto and need an auto for doctor visits. This auto was purchased based on ability to get I. And out of auto based on disability.
NHTSA complaint #11574617 — an unverified report by a vehicle owner.
It is obvious that this 2019 Chrysler 300 has the defects that a recall was issued by the NHSTA about. My electrical systems have malfunctioned multiple times causing the vehicle to lock up and die in traffic. The power steering would go out. The car wouldn’t want to shift. Anything and everything that could read information out wrong was going off. The check engine light. The brake system. Transmission. Etc. just everything was lit up on the dash. The car would lock and unlock on its own. The windshield wipers would come on and turn off by themselves. The transmission is electric too, and it would want to lock up when you tried to shift it to park. This car has truly been a nightmare for me. I was the second owner. It was sold to me by Crain Ford of Little Rock. I was never told anything about any recall.
NHTSA complaint #11555822 — an unverified report by a vehicle owner.
The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to address this as soon as possible! Especially after one of their managers told me it would be paid for if I had a diagnosed with a certified dealer and now they’re saying they’re not paying for it
NHTSA complaint #11553799 — an unverified report by a vehicle owner.
I was sitting at a stop light waiting to make a left turn when the electrical power steering randomly failed. This issue made it near impossible to turn the car and caused me to almost crash into a light pole when I tried to make the left turn. I then made an attempt to turn into a parking lot to get off the road almost causing me to wreck the car a second time. I have been told by multiple mechanics that this electrical power steering failure is not a common issue with newer vehicles. I want to submit this claim to make it known this make and model has this issue
NHTSA complaint #11491799 — an unverified report by a vehicle owner.
This has happened a few times. First , I started my car, after being driven for awhile, then it immediately shutoff and the abs system, traction control, emergency brake, and other lights lit up on my dash and showed in messages “service power steering,” “service abs system,” and “service electronic stability control.” Meanwhile, my power steering goes out, brakes, and air conditioning stop working with all the lights on my dash lit. Then, when you park and turn it off, it won’t start again. Doesn’t even try to start. This also has happened while driving and I had no choice, but to drive it or be stuck an hour from home at 1am. This not only puts others in danger, but myself with no brakes and power steering.
NHTSA complaint #11483201 — an unverified report by a vehicle owner.
Reverse gear went out after vehicle slipped once, acted as if in neutral when in reverse and pressing gas pedal down but would not move. Had local towing and mechanic shop in Gower Missouri check transmission fluid level in which was found to be a quart low on transmission fluid. Car had been extremely well maintained and all recommended maintenance services completed by previous owners. Able to drive car in all other gears, codes p0007 code appear with no check engine light or any type of warning or indication that a problem was present within my 2005 Chrysler 300 3.5l v6 rwd car with the 42rle transmission My vehicle also has issues occur suddenly regarding front end suspension has death shake and very loud clinking popping banging noises while driving at all speeds. Steering wheel has a weird squeek/creeking noise when turning the wheel at times and feels like steering is loose. Tie rod end and sway link bar on front passenger right side of vehicle is bent opposite direction it is supposed to and car also has higher rpm than normal and shifting at higher rpms. Went into limp mode twice which I reset myself due to having an emergency where I had to drive it. With the suspension and steering issues it causes a safety risk due to sway link and tie rod end breaking causing vehicle to crash and wheel to detach from vehicle. Transmission gear loss due to transmission fluid leaking and gear linkage issues causes safety risk due to the event of reversing to move out of the way and to avoid potential harm to passengers (my 5 young children) within the vehicle in the event the vehicle can't move from the place parked. The vehicle is available to be inspection and has been checked out by 3 different mechanic shops located in Gower, saint Joseph, and Savannah Missouri all in which stateed verbally that low fluid due to leak somewhere from transmission and poor linkage components within gear solenoid and possible pcm and mil issues to be at fault of vehicle mufacture
NHTSA complaint #11474862 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL/ ABS LIGHT/ BRAKE LIGHT.. WHILE DRIVING THE ESC AND ABS POPPED ON TOGETHER, AFTER CRANKING BACK UP THE VEHICLES BRAKE LIGHT APPEARED, SOMETHING IS STOPPING THE VEHICLE FROM DRIVING NORMAL. UPON STOPPING AT RED LIGHTS THE CAR JERKS, ALSO IT SKIDS WHEN MAKING LEFT AND RIGHT HAND TURNS. THE CAR REVS WHEN ACCELERATING BUT THE RPMS ARE REDUCED AS IF IN LIMP MODE. THE CAR IS VERY DANGEROUS TO DRIVE ESPECIALLY TWO LANE HIGHWAYS IT GRAVITATED TOWARDS THE DITCH THIS TIME I JUST COULD TURN THE WHEEL, BECAUSE SOMETIMES THE WHEEL IS VERY HARD TO TURN.
NHTSA complaint #11402948 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL LOCKED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE INSPECTED. THE MECHANIC DROVE THE VEHICLE AND INFORMED THE CONTAC THAT THE STEERING WHEEL LOCKED INTERMITTENTLY WHILE DEPRESSING THE BRAKE PEDAL. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE MECHANIC DIAGNOSED THE VEHICLE WITH POWER STEERING FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 185,202.
NHTSA complaint #11360445 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED WHILE TURNING IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AVENTURA CHRYSLER JEEP DODGE RAM LOCATED AT 2198 NE. 163RD ST, NORTH MIAMI BEACH, FL 33162, (305) 493-5000, AND THE MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.*DT CONSUMER STATED CAR HAD DENTS ALL OVER THE CAR.
NHTSA complaint #11343459 — an unverified report by a vehicle owner.
IN MARCH 2019 I TOOK MY CAR TO THE DEALERSHIP BECAUSE A CHROMED SECTION ON THE STEERING WHEEL WAS PEELING BACK AND HAD CAUSED ME TO CUT MY THUMB ON IT. THEY LOOKED AT THE CAR AND THEY ALSO CALLED ON MY EXTENDED WARRANTY AND WAS TOLD IT WOULD NOT BE COVERED BECAUSE IT WAS COSMETIC IN NATURE. I TRIED WORKING DIRECTLY WITH THE WARRANTY (ZURICH) PERSONNEL AND THEY SEEMED AT FIRST AS THOUGH THEY WOULD TRY TO ASSIST AND THEN DECIDED NOT TO. I DID NOT PURSUE IT ANY FURTHER SINCE. ABOUT A MONTH AGO I WAS DRIVING THE VEHICLE AND MY RIGHT HAND THUMB RAN ACROSS ANOTHER SECTION OF THE STEERING WHEEL AND IT PUT A CONSIDERABLE CUT IN MY THUMB. I HAVE A PHOTO OF THAT AS WELL AS THE PIECE THAT BROKE OFF IN MY THUMB. THIS PROBLEM IS NOT COSMETIC IN NATURE BUT REALLY IS A SAFETY ISSUE. I AM NOT SURE IF THIS IS WHAT IS CAUSING THE PROBLEM BUT THE STEERING WHEEL HAS THE HEATED FEATURE AND I USE IT ALL THE TIME IN THE WINTER. IT DOES SEEM TO GET VERY WARM FROM THE HEAT AND I AM NOT SURE IF THAT COULD BE CONTRIBUTING TO THE PROBLEM. I AM VERY UPSET ABOUT THE FACT THAT THIS PROBLEM IS SOMETHING THAT WILL CONTINUE TO GET WORSE OVER TIME AS THE CHROME PLATING CONTINUES TO PEEL AWAY. THE PROBLEM DOES NOT EXIST FROM NEGLECTFUL USE, IS VERY REAL, AND AGAIN SHOULD BE LOOKED AT FROM A SAFETY STANDPOINT. WHEN I WAS DRIVING THE LAST TIME IT HAPPENED, IT CAUSED A QUICK REACTION TO LOOK DOWN AT MY THUMB TO SEE WHAT HAPPENED AND CERTAINLY DISTRACTED MY DRIVING THAT SUDDENLY. I WOULD APPRECIATE THIS BEING LOOKED INTO FOR ME AS WELL ANY OTHER DRIVER THAT MAY HAVE HAD SIMILAR PROBLEMS.
NHTSA complaint #11329271 — an unverified report by a vehicle owner.