58 of the
2,991 complaints filed about the Chrysler Concorde
are about the doors, latches and locks —
2% of everything owners reported.
The worst model year for it is 2000.
I TOOK MY VEHICLE TO A MECHANIC, BECAUSE THE HOOD WOULDN'T CLOSE. [WORK PERFORMED - REMOVE HOOD LATCH AND LUBRICATE LATCH AND CABLE IF HAPPENS AGAIN WILL NEED HOOD RELEASE CABLE (PER MECHANIC RECEIPT)] SECOND INCIDENT DATE:10/31/3011, FAILURE MILEAGE:71,782. I RETURNED TO THE MECHANIC, BECAUSE THE HOOD WOULDN'T CLOSE. [WORK REQUESTED - HOOD WONT(SIC) CLOSE, WORK PERFORMED - REPLACE STRECHED(SIC) HOOD RELEASE CABLE (PER MECHANIC RECEIPT)] THIRD INCIDENT DATE:01/05/12, FAILURE MILEAGE:74,187. I RETURNED TO THE MECHANIC, BECAUSE THE HOOD WOULDN'T CLOSE. [WORK REQUESTED - REPLACE HOOD LATCH (PER MECHANIC RECEIPT)] THE VEHICLE HOOD REMAINS CLOSED, PRESENTLY. IN MARCH 2012, I FOUND A HOOD LATCH RECALL ONLINE, FOR 2004 CHRYSLER CONCORDE. I NOTIFIED CHRYSLER THAT THERE IS A SAFETY RECALL NO. C29 -- HOOD LATCH ASSEMBLY FOR 2004 CHRYSLER CONCORDE. CHRYSLER SAID MY CAR WAS NOT IN THE RECALL. THEY TOLD ME TO MAIL MY ORIGINAL RECEIPTS AND HOOD LATCH FAILURE INFORMATION TO THEM. CHRYSLER RECEIVED MY RECEIPTS. ON APRIL,6, 2012, CHRYSLER STAFF, TOLD ME THAT MY VEHICLE IS NOT UNDER RECALL. I ASKED, "WHO DOES RECALLS?" CHRYSLER STAFF TOLD ME THAT THE NHTSA DOES RECALLS. THERE MAY BE OTHER 2004 CHRYSLER VEHICLES EXPERIENCING HOOD LATCH PROBLEMS. PLEASE INVESTIGATE THIS DANGEROUS CONDITION. THANK YOU.
NHTSA complaint #10455668 — an unverified report by a vehicle owner.
I HAVE BEEN HAVING PROBLEMS WITH MY DOOR LOCKS FOR QUITE SOME TIME NOW. WHEN I PRESS THE BUTTON TO LOCK OR UNLOCK IT WILL NOT WORK AND IT MAKES A LOUD NOISE.I HAVE TO UNLOCK THE DOORS BY HAND. I HAVE CHECKED WITH MY MECHANIC AND HE TELLS ME ITS PROBABLY THE MOTOR AND IT WOULD HAVE TO BE REPLACED IN EACH DOOR AT ABOUT $150.00 EACH DOOR. I BOUGHT MY CAR NEW IN 2000 I LOVE THE CAR BUT HATE THIS PROBLEM.
NHTSA complaint #10392437 — an unverified report by a vehicle owner.
I'VE HAD A 1996 CHRYSLER CONCORDE LX FOR ABOUT 1 YR. IT HAS ALWAYS HAD PROBLEMS WHEN I PUT THE KEY IN THE IGNITION 99% OF THE TIME I HAVE TO KEEP TURNING THE KEY UNTIL IT TURNS ON, IF IT EVEN DOES, AND A FEW MONTHS AGO EVERYTIME MY CAR DOES TURN ON, ALL THE INTERIOR LIGHTS STAY ON WHILE DRIVING AND THE DOOR LOCKS KEEP GOING UP AND DOWN. IT HASN'T BEEN DRIVABLE FOR AT LEAST 2 MONTHS NOW. REPLACED RELAYS, FUSES, STARTER, ALTERNATOR, BATTERY! I EVEN TOOK IT TO A SHOP WHICH THE MANAGER IS A FAMILY FRIEND, HE HAD IT FOR 2 WKS. RAN A FULL DIAGNOSTIC AND ALSO THE BATTERY WHICH IS NEW AND HAVE EXCHANGED SEVERAL TIMES WILL NOT HOLD A CHARGE. IT HAS NEW BATTERY GROUND CABLE NEW CABLE FROM ALTERNATOR TO STARTER CONNECTION, NEW SPARK PLUGS AND WIRES AND STILL HAS ALL THESE PROBLEMS. AND NOW IF THE CAR WILL TURN ON THE ABS LIGHT COMES ON. CAR WAS OVERHEATING AND IT NOW HAS A NEW THERMOSTAT. THIS IS THE WORST VEHICLE I HAVE EVER OWNED! AND NOW THE POWER STEERING PUMP HAS BEGUN LEAKING. AND A FEW TIMES I HAVE NOTICED THE GEARS SHIFT. THE MOST FRIGHTENING THING IS WHEN IT DOES START, IT WILL DRIVE GOOD FOR ABOUT 2 BLOCKS AND THEN, IT JUST TOTALLY SHUTS DOWN WITH NO WARNING LIGHTS OR SIGNS PRIOR TO SHUTTING DOWN. I AM A DISABLED INDIVIDUAL AND AM SO STRESSED OUT BECAUSE IT IS LITERALLY UNDRIVABLE. AFTER I BOUGHT THIS CAR THE 1ST THING I NOTICED AFTER ABOUT A WEEK WAS THE PROBLEM WHEN TURNING THE KEY IN IGNITION OVER AND OVER AGAIN TILL IT WOULD FINALLY START. SOMETIMES I WOULD SIT IN THE CAR 15 MINUTES BEFORE IT WOULD START. I'M SURPRISED I HAVEN'T HEARD ANYONE ELSE MENTION THIS PROBLEM. I HAVE A LEMON AND DON'T KNOW WHAT TO DO. I'VE MISSED DR. APPTS. AND ALSO MY SON IS DISABLED AND WE'RE JUST HAVING THE MOST TERRIBLE TIME WITH NO RELIABLE TRANSPORTATION. CAN U PLEASE POST IF ANY OF THESE ISSUES ARE SOME OF CHRYSLERS UNREPORTED DEFECTS OR RECALLS. PLEASE HELP!
NHTSA complaint #10283735 — an unverified report by a vehicle owner.
WHEN I WAS IN MY CAR ONE DAY, I PARKED AND TRIED TO GET OUT. THE DOOR STUCK AND I THINK THIS WAS BECAUSE THE RUBBER STUCK TO THE DOOR.. IT TOOK ME FIFTEEN MINUTE TO GET OUT OF MY CAR. I HAD TO LIFT UP THE BOTTOM OF THE NOW DETACHED INSIDE PLASTIC FRAME IN ORDER TO GET OUT OF MY CAR. IN ABOUT A YEAR< THE SAME THING HAPPENED TO THE PASSENGER DOOR> MY DAUGHTER TRIED TO GET OUT OF THE VEHICLE AND THE DOOR GOT STUCK... SHE PUSHED THE DOOR AND THE PLASTIC INSIDE FRAME DETACHED FROM THE DOOR THE SAME WAY THE DRIVER'S SIDE DID. NOW WE MUST LIFT THAT DOOR TOO.. THIS HAPPENS ALMOST ALL OF THE TIME AND IF THERE IS AN EMERGENCY AND WE HAVE TO GET OUT, THIS IS A HUGE CONCERN. IF THERE WAS A FIRE OR CRASH.. I MET SOMEONE WITH THE EXACT YEAR AND MODEL CARE AND THEY HAVE THE SAME PROBLEM... PLEASE HELP ME!
NHTSA complaint #10266183 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. WHILE DRIVING 45 MPH, THE VEHICLE SHUT OFF AND STOPPED IN THE MIDDLE OF THE FREEWAY. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, ALTHOUGH THE BRAKES AND POWER STEERING FAILED. SOMEONE HAD TO ASSIST HER WITH STEERING THE VEHICLE TO THE SIDE OF THE ROAD. THE POLICE WAS CALLED AND THE VEHICLE WAS TOWED TO THE AUTO REPAIR SHOP. THERE HAD NOT BEEN ANY ENGINE FAILURE PRIOR TO THIS INCIDENT. THE AUTO SHOP STATED THAT ENGINE SLUDGE COATED THE ENGINE. IT WOULD COST $5,000 TO REPLACE THE ENGINE. THE FAILURE MILEAGE WAS 60,000. UPDATED 2/23/09 *CN THE PASSENGER SEAT BELT WAS DIFFICULT TO UNFASTEN AND THE REAR PASSENGER DOOR HAD TO BE OPENED FROM THE OUTSIDE. UPDATED 02/26/09.
NHTSA complaint #10251825 — an unverified report by a vehicle owner.
I DID NOT HAVE A ACCIDENT. BUT I HAVE HAD THIS CAR FOR ONLY 15 MONTHS AND I'VE HAD TO TAKE THIS CAR IN FOR THE SAME DEFECT SEVERAL TIMES AND MANY TIMES OVER AND OVER AGAIN ESPECIALLY THE LAST 3 MONTHS. I'VE HAD IT WITH THIS CAR AND I CAN'T DEAL WITH THIS ANY MORE. AND TOYOTA OF ESCONDIDO WHERE WE BOUGHT THE CAR CAN'T SEEM TO GET IT RIGHT OR GIVE US ANOTHER CAR.
NHTSA complaint #10243774 — an unverified report by a vehicle owner.
ON FEBRUARY 6, 2007, THE RIGHT REAR DOOR LOCK QUIT WORKING ELECTRONICALLY. ON MARCH 1, 2007, THE DRIVER' S DOOR LOCK QUIT WORKING ELECTRONICALLY. ON MARCH 25, 2007, THE DRIVER'S SIDE REAR DOOR LOCK QUIT WORKING ELECTRONICALLY.*AK WITHIN TWO MONTHS, THREE OF MY CAR DOORS CAN NO LONGER BE LOCKED USING THE REMOTE CONTROL. IN CALLING THE DEALER, TO REPAIR THESE COSTS $250.00-$275.00 PER DOOR.
NHTSA complaint #10186201 — an unverified report by a vehicle owner.
CHRYSLER CONCORDE 2000 ENGINE SEIZED AT 69000 MILES TOO MUCH MONEY TO REPAIR TIMING BELT/CHAIN REPLACED AT 55000 MILES DOOR LOCKS REPLACED IGNITION SWITCH REPLACED ENGINE QUIT WITH FAMILY IN CAR DURING 65 MPH.
NHTSA complaint #10181376 — an unverified report by a vehicle owner.
THE HYDRAULIC STRUTS THAT HOLD OPEN THE TRUNK LID ON MY 2001 CHRYSLER CONCORDE LXI HAVE FAILED RESULTING IN A PAINFUL BUMP ON THE HEAD FOR YOURS TRULY. I FEAR FOR THE SAFETY OF ANYONE WHO USES THE TRUNK FOR ANY PURPOSE, ESPECIALLY FAMILY MEMBERS. IT SEEMS TO STAY OPEN OK DURING WARM WEATHER.
NHTSA complaint #10181048 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED THE TRUNK FELL DOWN AND HIT THE CONTACT ON THE HEAD. NO INJURIES WERE SUSTAINED. THE TRUNK FELL DOWN PERIODICALLY. THE DEALERSHIP WAS AWARE OF THE PROBLEM.
NHTSA complaint #10168993 — an unverified report by a vehicle owner.
DEALER HAD FIXED RECALL C45 - FLOOR SHIFTER IGNITION/PARK INTERLOCK ON 93 CHRYSLER CONCORDE. PICKED UP CAR FROM DEALER AND RETURNING HOME AT 40 MPH (RT 124 MD) WHEN SUDDENLY THE ENGINE HOOD POPS OPEN AND SLAMS AGAINST THE FRONT WIND SHIELD WITH A LOUD BANG. WINDSHIELD NOT DAMAGED. SOMEHOW MANAGED TO PULL THE HOOD AWAY FROM THE WINDSHIELD TO BE ABLE TO DRIVE HOME. HOOD DISTORTED AND CRUMPLED. HOOD SHOCKS AND HINGES RIPPED. HOOD SUDDENLY OPENING WAS PROBABLY CAUSED BY DEFECTIVE HOOD LOCK.
NHTSA complaint #10114722 — an unverified report by a vehicle owner.
DOOR LOCKS: CONSUMER HEARD A NOISE COMING FORM THE FRONT DRIVER'S SIDE. THE BACK DOOR LOCKED DRIVERS SIDE. CONSUMER CANNOT OPEN DOOR MANUALLY, BUT IT OPENS WITH THE REMOTE CONTROL. THE FRONT DRIVER'S SIDE AND PASSENGER SIDE WILL NOT UNLOCK MANUALLY OR WITH THE REMOTE CONTROL. *AK FRONT DRIVER'S SIDE DOOR MADE NOISE, AND REAR DRIVER'S SIDE DOOR FROZE AND COULD NOT BE OPENED BY REMOTE OR MANUALLY. CONSUME RCONSIDERED THIS A SERIOUS SAFETY PROBLEM IN CASE OF A COLLISION WITH INJURY PASSENGERS WOULD NOT BE ABLE TO EXIT VEHICLE.
NHTSA complaint #10109248 — an unverified report by a vehicle owner.
TRUNK LID WOULD NOT STAY UP WHEN OPENED. UNEXPECTED INJURY COULD OCCUR WHEN THE TRUCK WAS OPENED. DEALER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THIS VEHICLE'S TRUNK WAS NOT COVERED UNDER A RECALL.
NHTSA complaint #10107018 — an unverified report by a vehicle owner.
THE DOOR LOCKS TEND NOT TO UNLOCK, MAKING IT DIFFICULT FOR THE CONSUMER TO GET OUT OF VEHICLE. CONSUMER NOTIFIED THE MANUFACTURER. *AK THE PASSENGER HAD TO SLIDE ACROSS TO THE DRIVERS SIDE TO EXIT THE VEHICLE. ATTEMPTS TO OPEN THE DOOR WITH THE KEY AND MANUAL LOCK FAILED. LOCK WAS REPLACED. REAR PASSENGER HAD TO SLIDE ACROSS TO THE DRIVERS SIDE PASSENGER DOOR TO EXIT THE VEHICLE. THE LOCK MOTOR WAS REPLACED AND A LOUD BUZZ NOISE CAME FROM THE LOCK MOTOR FOR A FEW DAYS AFTER INSTALLATION. LOCK DOES NOT LOCK AUTOMATICALLY.
NHTSA complaint #10105597 — an unverified report by a vehicle owner.
I HAVE SEVERAL RATHER EXPENSIVE FAILING ITEMS ON MY CAR INCLUDING RECURRING ISSUES: HAD TO REPLACE THE R/P STEERING AT 65,000 MILES STEERING RACK HAD EXCESSIVE PLAY AT THE 'NEUTRAL' OR STRAIGHT POSITION; THE MOLDING AROUND ALL DOORS HAS PULLED AWAY FROM THE BODY OF THE CAR; REAR DOOR LOCKS NEED TO BE REPLACED DUE TO ELECTRICAL PROBLEM; LEFT TAILLIGHT GASKET LEAKS HAS RUINED INTERIOR OF THE CAR; PLASTIC TRIM AT THE BASE OF MY WINDSHIELD IS FLAPPING IN THE WIND; REPLACED STABILIZER BAR ENDS; ENGINE COOLANT OUTLET HOUSING WAS REPLACED DUE TO A LEAK FROM THE VENT FITTING - AND TO DATE I HAVE AT LEAST 3 MORE THINGS WE HAVE TO LOOK AT BEFORE I CAN SELL THIS HEEP.
NHTSA complaint #10104775 — an unverified report by a vehicle owner.
2000 CHRYSLER CONCORD - IN THE PAST 3 YEARS DOOR RELAYS (CONTROL LOCKS AND POWER WINDOWS) HAVE FAILED 4 TIMES IN MY CAR. THE SERVICE ADVISOR AT A CHRYSLER DEALERSHIP KNEW THE PART AND COST AS SOON AS I STARTED TO DESCRIBE MY PROBLEM. SHE STATED THAT THIS WAS A CONDITION SHE WAS VERY FAMILIAR WITH. MY PRIVATE SERVICE CENTER ALSO WAS FAMILIAR WITH THIS FAILURE. WHEN THESE COMPONETS FAIL; POWER WINDOS WON'T WORK AND DOORS CAN'T BE ELECTRICALLY UNLOCKED. I BELIEVE THIS CONDITION PRESENTS A SERIOUS SAFETY CONDITION. IF INDEED THERE IS A RECOGNIZABLE FAILURE RATE OF THESE COMPONENTS THE PROBLEM NEEDS TO BE ADDRESSED. THE POSSIBLE RESULTS ARE THAT PEOPLE STAND TO BE TRAPPED IN CRASHED OR BURNING VEHICLES.
NHTSA complaint #10091321 — an unverified report by a vehicle owner.
VEHICLE STOPPED RUNNING, AFTER THE CHECK ENGINE LIGHT CAME ON. THE ENGINE HAD TO BE REPLACED.*AK THE DOOR LOCK WAS INOPERATIVE, THE DEALER BELIEVED IT WAS AN ACTUATOR PROBLEM.
NHTSA complaint #10091875 — an unverified report by a vehicle owner.
WHILE THE TRUNK LID WAS OPENED TRUNK SUPPORT STRUTS FAILED. THIS CAUSED THE TRUNK LID TO CLOSE ONTO THE CONSUMER'S HEAD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10088020 — an unverified report by a vehicle owner.
IGNITION SWITCH PROBLEM WITH 1998 CHRYSLER CONCORDE. SWITCH DOSEN'T SEEM TO RELEASE AFTER STARTING, CONSIQUENCE IS THAT AIR BAGS, POWER WINDOWS,POWER LOCKLS AND ALL RELATED POWER EQUIPMENT IS NON FUNCTIONAL. I KNOW OF OTHER CHRYSLER PRODUCTS THAT HAVE THE SAME PROBLEM, SEEMS TO BE A PROBLEM IN THE IGNITION SWITCH AND/OR RELATED LINKAGE.
NHTSA complaint #10067744 — an unverified report by a vehicle owner.
PLASTIC TRIM MOLDING, THAT IS BETWEEN THE GLASS AND THE HOOD, IS RATTLING SEVERELY. CONSUMER FEELS THAT THIS MOLDING MAY FLY OFF AT HIGH SPEEDS. ALSO, TRUNK LID SPRINGS FAILED TO KEEP THE TRUNK PROPPED UP SAFELY.
NHTSA complaint #10067479 — an unverified report by a vehicle owner.