BMW 528I vs Cadillac CTS

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure BMW 528I Cadillac CTS
Complaints on file 1,244 3,106
Model years covered 1979–2016 2003–2019
Worst model year 2008 2005
Best model year 2009 2019
Crashes reported 29 301
Fires reported 74 60
Injuries reported 45 194
Deaths reported 0 13
Most complained-about part Engine & Cooling Transmission & Drivetrain
Share of complaints involving harm 11.9% 18.3%

BMW 528I by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 386 31.0%
Electrical System 185 14.9%
Airbags 98 7.9%
Lights 63 5.1%
Brakes 36 2.9%

Cadillac CTS by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 393 12.7%
Electrical System 387 12.5%
Engine & Cooling 337 10.8%
Brakes 323 10.4%
Steering 163 5.2%
Suspension 118 3.8%