FaultScore

Chevrolet Express 3500 vs Ford Fusion Energi

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Chevrolet Express 3500 Ford Fusion Energi
Complaints on file 163 403
Model years covered 1997–2024 2012–2020
Worst model year 2005 2019
Best model year 2008 2017
Crashes reported 9 8
Fires reported 11 10
Injuries reported 6 5
Deaths reported 0 2
Most complained-about part Fuel & Propulsion Electrical System
Share of complaints involving harm 16% 6.2%

Chevrolet Express 3500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 24 14.7%
Brakes 21 12.9%
Tires 18 11.0%
Body & Structure 16 9.8%
Electrical System 15 9.2%
Steering 12 7.4%
Engine & Cooling 10 6.1%
Seat Belts 9 5.5%

Ford Fusion Energi by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 188 46.7%
Steering 24 6.0%
Fuel & Propulsion 23 5.7%
Brakes 17 4.2%
Acceleration & Cruise Control 11 2.7%