Dodge Sprinter 2500 vs Jeep Grand Cherokee 4XE

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Dodge Sprinter 2500 Jeep Grand Cherokee 4XE
Complaints on file 190 466
Model years covered 2001–2013 2022–2025
Worst model year 2008 2022
Best model year 2004 2024
Crashes reported 1 20
Fires reported 11 10
Injuries reported 3 15
Deaths reported 0 0
Most complained-about part Airbags Electrical System
Share of complaints involving harm 7.9% 9.7%

Dodge Sprinter 2500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 54 28.4%
Engine & Cooling 45 23.7%
Electrical System 20 10.5%
Fuel & Propulsion 13 6.8%
Transmission & Drivetrain 9 4.7%
Lights 8 4.2%
Other & Unspecified 7 3.7%
Body & Structure 6 3.2%

Jeep Grand Cherokee 4XE by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks