FaultScore

Ford Excursion vs Chrysler PT Cruiser

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford Excursion Chrysler PT Cruiser
Complaints on file 1,385 3,420
Model years covered 1997–2010 2001–2010
Worst model year 2000 2002
Best model year 2005 2009
Crashes reported 97 268
Fires reported 102 155
Injuries reported 52 199
Deaths reported 6 9
Most complained-about part Tires Electrical System
Share of complaints involving harm 18.6% 18.5%

Ford Excursion by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Chrysler PT Cruiser by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 578 16.9%
Engine & Cooling 461 13.5%
Lights 238 7.0%
Suspension 234 6.8%
Airbags 230 6.7%
Steering 229 6.7%
Body & Structure 178 5.2%