Ford Flex vs Chevrolet Silverado 2500

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Ford Flex	Chevrolet Silverado 2500
Complaints on file	2,511	4,995
Model years covered	2009–2019	1994–2026
Worst model year	2009	2005
Best model year	2017	2010
Crashes reported	105	239
Fires reported	18	151
Injuries reported	74	127
Deaths reported	3	8
Most complained-about part	Electrical System	Brakes
Share of complaints involving harm	8%	10.5%

Ford Flex by year

272 181 178 89 777 325 122 131 56 81 299

09 10 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 393 15.7%

Steering 381 15.2%

Other & Unspecified 242 9.6%

Driver Assist & Collision Avoidance 235 9.4%

Engine & Cooling 227 9.0%

Fuel & Propulsion 193 7.7%

Body & Structure 185 7.4%

Suspension 106 4.2%

Chevrolet Silverado 2500 by year

7 6 2 74 82 95 156 379 408 561 431 337 218 253 226 79 27 128 70 71 52 245 156 69 70 104 136 105 125 69 208 42 4

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 1,335 26.7%

Electrical System 698 14.0%

Engine & Cooling 466 9.3%

Transmission & Drivetrain 414 8.3%

Airbags 366 7.3%

Fuel & Propulsion 314 6.3%

Steering 284 5.7%

Other & Unspecified 220 4.4%