FaultScore

Infiniti QX4 vs Hyundai Veracruz

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Infiniti QX4 Hyundai Veracruz
Complaints on file 389 956
Model years covered 1997–2006 2007–2012
Worst model year 2001 2008
Best model year 2000 2009
Crashes reported 51 30
Fires reported 3 22
Injuries reported 23 34
Deaths reported 2 0
Most complained-about part Suspension Engine & Cooling
Share of complaints involving harm 20.3% 9%

Infiniti QX4 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 88 22.6%
Body & Structure 53 13.6%
Steering 51 13.1%
Equipment & Accessories 24 6.2%
Engine & Cooling 20 5.1%
Brakes 19 4.9%
Transmission & Drivetrain 18 4.6%

Hyundai Veracruz by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks