KIA Optima Hybrid vs Chrysler NEW Yorker

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	KIA Optima Hybrid	Chrysler NEW Yorker
Complaints on file	414	1,032
Model years covered	2011–2020	1977–2004
Worst model year	2012	1994
Best model year	2015	1996
Crashes reported	31	48
Fires reported	21	32
Injuries reported	18	43
Deaths reported	0	2
Most complained-about part	Engine & Cooling	Brakes
Share of complaints involving harm	16.9%	12.1%

KIA Optima Hybrid by year

47 155 87 51 17 6 41 7 3

11 12 13 14 15 16 17 18 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 152 36.7%

Electrical System 72 17.4%

Brakes 37 8.9%

Transmission & Drivetrain 32 7.7%

Other & Unspecified 27 6.5%

Steering 20 4.8%

Acceleration & Cruise Control 17 4.1%

Fuel & Propulsion 15 3.6%

Chrysler NEW Yorker by year

1 2 6 2 7 28 49 49 95 117 124 61 96 296 74 17 2 2 1 1 2

77 81 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 04

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 232 22.5%

Fuel & Propulsion 137 13.3%

Transmission & Drivetrain 122 11.8%

Engine & Cooling 106 10.3%

Steering 87 8.4%

Electrical System 67 6.5%

Suspension 36 3.5%

Windows, Mirrors & Wipers 34 3.3%