Lexus IS 250 vs Volvo XC90

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Lexus IS 250	Volvo XC90
Complaints on file	938	2,252
Model years covered	2006–2016	2003–2025
Worst model year	2006	2016
Best model year	2015	2010
Crashes reported	79	69
Fires reported	7	76
Injuries reported	39	52
Deaths reported	2	0
Most complained-about part	Airbags	Electrical System
Share of complaints involving harm	13.5%	8.7%

Lexus IS 250 by year

252 282 157 61 43 38 27 8 46 20 4

06 07 08 09 10 11 12 13 14 15 16

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 230 24.5%

Body & Structure 160 17.1%

Other & Unspecified 76 8.1%

Engine & Cooling 72 7.7%

Acceleration & Cruise Control 72 7.7%

Windows, Mirrors & Wipers 63 6.7%

Electrical System 47 5.0%

Fuel & Propulsion 40 4.3%

Volvo XC90 by year

149 669 304 73 59 44 11 16 30 6 13 7 311 118 68 58 48 56 49 69 57 37

03 04 05 06 07 08 09 10 11 12 13 14 16 17 18 19 20 21 22 23 24 25

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 434 19.3%

Engine & Cooling 320 14.2%

Transmission & Drivetrain 313 13.9%

Fuel & Propulsion 190 8.4%

Other & Unspecified 156 6.9%

Brakes 109 4.8%

Driver Assist & Collision Avoidance 89 4.0%

Body & Structure 80 3.6%