Mercedes Benz GLK350 vs Ford Flex
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Mercedes Benz GLK350 | Ford Flex |
|---|---|---|
| Complaints on file | 1,046 | 2,511 |
| Model years covered | 2006–2015 | 2009–2019 |
| Worst model year | 2015 | 2009 |
| Best model year | 2011 | 2017 |
| Crashes reported | 58 | 105 |
| Fires reported | 20 | 18 |
| Injuries reported | 33 | 74 |
| Deaths reported | 6 | 3 |
| Most complained-about part | Airbags | Electrical System |
| Share of complaints involving harm | 11.2% | 8% |
Mercedes Benz GLK350 by year
What breaks
Airbags
624
59.7%
Fuel & Propulsion
89
8.5%
Brakes
37
3.5%
Electrical System
36
3.4%
Steering
34
3.3%
Other & Unspecified
32
3.1%
Body & Structure
27
2.6%
Suspension
25
2.4%
Ford Flex by year
What breaks
Electrical System
393
15.7%
Steering
381
15.2%
Other & Unspecified
242
9.6%
Driver Assist & Collision Avoidance
235
9.4%
Engine & Cooling
227
9.0%
Fuel & Propulsion
193
7.7%
Body & Structure
185
7.4%
Suspension
106
4.2%