RAM 3500 vs Dodge Journey

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	RAM 3500	Dodge Journey
Complaints on file	3,354	7,994
Model years covered	2007–2026	2007–2020
Worst model year	2017	2009
Best model year	2007	2008
Crashes reported	110	350
Fires reported	81	163
Injuries reported	51	278
Deaths reported	4	3
Most complained-about part	Brakes	Electrical System
Share of complaints involving harm	7.3%	9.9%

RAM 3500 by year

11 8 4 182 305 205 183 427 1,151 178 155 91 242 23 64 76 49

07 08 09 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 970 28.9%

Electrical System 365 10.9%

Transmission & Drivetrain 333 9.9%

Engine & Cooling 274 8.2%

Steering 211 6.3%

Acceleration & Cruise Control 201 6.0%

Fuel & Propulsion 200 6.0%

Other & Unspecified 159 4.7%

Dodge Journey by year

7 12 2,091 1,484 253 623 509 645 871 613 316 347 134 89

07 08 09 10 11 12 13 14 15 16 17 18 19 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 2,106 26.3%

Engine & Cooling 1,038 13.0%

Brakes 1,010 12.6%

Airbags 636 8.0%

Other & Unspecified 614 7.7%

Transmission & Drivetrain 496 6.2%

Steering 340 4.3%

Seats 303 3.8%