99 of the
19,338 complaints filed about the Dodge Durango
are about the doors, latches and locks —
1% of everything owners reported.
The worst model year for it is 2000.
The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Additionally, the contact stated that the door hinges were worn, and it was difficult to open and close the driver's and passenger’s side front doors. The contact had taken the vehicle to a body shop where it was confirmed that the door hinges were deteriorating prematurely. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
NHTSA complaint #11655247 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE REAR DRIVER'S AND PASSENGER'S SIDE BRAKE LAMPS FAILED TO ILLUMINATE INTERMITTENTLY AND WITHOUT WARNING. THAT CONTACT INSPECTED THE VEHICLE AND NOTICED THAT WATER WAS INSIDE THE REAR BRAKE LAMPS CASING. THE VEHICLE WAS TAKEN TO FITZGERALD CHEVROLET OF HAGERSTOWN (101 S. EDGEWOOD DR, HAGERSTOWN, MD 21740, (301)733-5000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11414096 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT OCCASIONALLY THE VEHICLE FAILED TO START. ADDITIONALLY, THE DRIVER SIDE WINDOW WAS INOPERABLE. THE DRIVER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY. THE CHECK ENGINE AND TIRE PRESSURE MEASURING SYSTEM WARNING LIGHTS WERE ILLUMINATED. EFIRD CHRYSLER JEEP DODGE (1711 W LUCAS ST, FLORENCE, SC 29501(843) 669-1881) WAS CONTACTED HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.
NHTSA complaint #11311367 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DOOR FAILED TO UNLOCK. THE CONTACT STATED THAT THE KEY FOB WAS IN CLOSE PROXIMITY TO THE DOOR, BUT IT FAILED TO UNLOCK. THE CONTACT INFORMED THE POLICE OF THE FAILURE AND A CROWBAR HAD TO BE USED TO OPEN THE DOOR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
NHTSA complaint #11080928 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THAT THE DOOR LOCKS OPENED WHILE DRIVING AND MADE A LOUD SQUEAKING NOISE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN NHTSA CAMPAIGN FOR THE DOOR LATCHES AT CHAPMAN CHEVROLET (1717 E BASELINE RD, TEMPE, AZ 85283, PHONE NUMBER (480) 838-1234); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,702.
NHTSA complaint #11032026 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING 55 MPH, THE CONTACT NOTICED THAT THE DRIVER SIDE DOOR WAS AJAR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12.
NHTSA complaint #10849836 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING AT UNKNOWN SPEEDS, THE DOORS WOULD LOCK AND UNLOCK INDEPENDENTLY. WHEN THE VEHICLE WAS PARKED, THE DOORS WOULD UNLOCK EVEN AFTER THE LOCK HAD BEEN ENGAGED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 136,000. THE REAR PASSENGER DOOR APPEARED TO BE PERMANENTLY LOCKED. THE CONSUMER ALSO STATED THE TRANSMISSION WAS SLIPPING. THE VEHICLE WOULD MOVE SLOW, WHEN THE ACCELERATOR WAS APPLIED. UPDATED 11/10/14.
NHTSA complaint #10633385 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE TRAVELING 15 MPH, THE HEADLIGHTS, INTERIOR LIGHTS, POWER DOOR LOCKS AND REMOTE KEY SUDDENDLY FAILED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CENTRAL TIMER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 148,000.
NHTSA complaint #10594202 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE DRIVER AND PASSENGER SIDE REAR DOOR LOCKS FAILED AND WOULD NOT DISENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE DOOR CONTROL PANEL AND DOOR MOTOR LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10523272 — an unverified report by a vehicle owner.
THIS VEHICLE ON NUMEROUS OCCASIONS SHUTS OFF WHILE MOVING DOWN THE ROAD. STARTED OUT ONLY DURING SLOW SPEEDS, BUT HAS STARTED TO DO IT WHILE ACTUALLY CRUISING DOWN THE ROAD. NO WARNING, JUST TOTAL LOSS OFF STEERING, BRAKES AND ENGINE. LUCKILY IT HAS CRANKED BACK UP AND ABLE TO GET OUT OF THE ROAD. I ALSO HAVE HAD ON SEVERAL OCCASIONS THE TEMPERATURE GAUGE INDICATE THAT THE ENGINE WAS OVERHEATING AND THE CAR WILL JUST REV UP AND LOSE POWER. I HAVE HAD EVERYTHING CHECKED (FLUIDS, OIL PUMP, RADIATOR, PLUGS AND WIRES ETC) AND FIND NOTHING WRONG. OF COURSE NOTHING WILL BE WRONG UNTIL THE ENGINE BLOWS, WHICH THEN CAN BE FIXED AT MY EXPENSE. ANOTHER PROBLEM TO ADD TO THE LIST IS THE LIFTGATE ACUATOR STOPPED WORKING WHICH HAS MADE IT IMPOSSIBLE TO OPEN THE REAR HATCH. THE PLASTIC GEAR IN THE MOTOR IS BROKE BUT YOU HAVE TO BUY THE WHOLE PART TO FIX IT.
NHTSA complaint #10381013 — an unverified report by a vehicle owner.
I WAS DRIVING HOME FROM WORK ONE NIGHT, IT WAS RAINING, WHEN MY HEADLIGHTS, WIPERS, AND DASHBOARD JUST WENT OUT. I PULLED OVER IN A PARKING LOT, SHUT OFF THE ENGINE WAITING A COUPLE OF MINUTES AND TURNED IT BACK ON AND THEY STILL WOULDN'T WORK. I CAN NOT DRIVE MY CAR AT NIGHT OR WHEN IT IS RAINING, OR EVEN LOCK MY DOORS. THEY TRIED REPLACING THE IGNITION SWITCH AND STILL NO LIGHTS.
NHTSA complaint #10339305 — an unverified report by a vehicle owner.
EACH AND EVERYTIME OUR VEHICLE IS REFUELED GASOLINE SPRAYS OUT OF THE FILLER NECK ..WE HAVE FOUND RECALLS OF 2005 DODGE DURANGOS SUCH AS OURS BUT ACCORDING TO DODGE OUR SUV IS NOT ONE OF THE ONES COVERED FOR THE RECALL. THERE ANSWER TO US IS OH JUST TAKE IT TO THE DEALER AND PAY FOR THE REPAIRS AND SEND US THE BILLS AND MAYBE WE WILL PAY FOR IT.. WE FEEL THAT THIS VEHICLE SHOULD BE INCLUDED ION THE RECALL AS IT DOES FALL WITHIN THE RECALLS OF 2005 DURANGOS.
NHTSA complaint #10331695 — an unverified report by a vehicle owner.
I BOUGHT MY 99 DURANGO 3 MONTHS AGO & THE BALL JOINTS ARE POPPING & SOMETHING IN THE REAR IS SQUEAKING LIKE AN OLD MATTRESS & THE BRAKES ALREADY NEED REPLACED & THE AC DOESN'T WORK. MY CONCERN IS THE NUMBER OF COMPLAINTS I HAVE SEEN REGARDING ACCIDENTS FROM THE BALL JOINTS BREAKING & NOT BEING ABLE TO STEER. IF THIS HAS BEEN AN ON GOING ISSUE WITH VEHICLES THAT HAVE LOW MILEAGE THERE SHOULD BE A RECALL & DODGE PAY FOR THE REPAIRS WHEN PEOPLES LIVES ARE IN DANGER. DO YOU REALLY WANT ANOTHER TOYOTA ISSUE?
NHTSA complaint #10331452 — an unverified report by a vehicle owner.
1. THE HEADLIGHTS, PARKLIGHTS, FOGLIGHTS, INTERIOR LIGHTS, DOOR LOCK SWITCH, 4WD, KEY FOB, OR INTERMEDIATE WIPERS WOULD NOT WORK AT ALL. LUCKILY THE VEHICLE WAS AT A LOW SPEED AND NOT IN MOTION ON A HIGHWAY WHEN THE INCIDENT TOOK PLACE. 2. IT ONLY OCCURRED ONE TIME, BUT WHAT IF I HAD BEEN DRIVING ON THE ROADWAY. 3. THE CENTRAL TIMER MODULE (CTM) WAS REPLACED.
NHTSA complaint #10327785 — an unverified report by a vehicle owner.
EVERY DOOR LOCK IN THE VEHICLE HAS FAILED CAUSING THE INABILITY TO OPEN THE DOOR MANUALLY. THE LOCK SYSTEM FAILS IN THE LOCKED POSITION AND REMAINS STUCK IN THE LOCKED POSITION CAUSING THE INABILITY TO OPEN THE DOOR FROM THE INSIDE OR OUTSIDE. IF YOU DO A GOOGLE SEARCH YOU WILL NOTE THAT THERE ARE 100'S OF POSTINGS ON THIS PROBLEM. I FEEL THIS IS UNACCEPTABLE FROM A SAFETY STAND POINT TO NOT BE ABLE TO OPEN A DOOR DUE TO A FAULTY POWER LOCK.
NHTSA complaint #10321091 — an unverified report by a vehicle owner.
THE AUTOMATIC LOCKS ON FRONT PASSANGER SIDE DO NOT WORK, AND SOMETIMES YOU CANT EVEN GET THE DOOR OPEN..NOW ITS BEGINNING TO HAPPEN TO THE FRONT DRIVER SIDE AS WELL.
NHTSA complaint #10315049 — an unverified report by a vehicle owner.
AIRBAG SENSOR AND REAR LIFTGATE. AIRBAG SENSOR HAS BEEN REPLACED TWICE. ONCE BY ME AT MY COST THROUGH THE DEALER AND ONCE BY THEM AS IT WAS UNDER WARRANTY. IT IS ON AGAIN AND I REFUSE TO PAY FOR THE FIX AGAIN AS THIS SEEMS TO BE A TREND. LIFTGATE JUST STOPPED UNLOCKING/OPENING. NON-POWERED LIFTGATE. ONLY WAY TO OPEN THE LIFTGATE IS BY UNLOCKING IT WITH THE KEY FOB AND OR THE ELECTRIC UNLOCK PANEL ON THE DRIVERS SIDE DOOR. THERE IS NO WAY TO OPEN THIS LIFTGATE MANUALLY. NO KEYHOLE OR "ESCAPE "LATCH" INSIDE THE LIFTGATE DOOR. I AM GETTING THIS FIXED AS THE DEALER SAID SOMETHING WAS "JAMMED" IN THE MECHANICAL DEVICE. I ASKED IF I JAMMED SOMETHING AND THEY SAID NOPE IT WAS A MECHANICAL ISSUE. $369.99 FOR THE NEW ELECTRONIC LOCK AND MECHANISM. I HAVE READ IN OTHER FORUMS THAT THE 2005 DURANGO'S AND CARAVANS HAVE HAD SIMILAR ISSUES AND THAT THE FIX WAS APPROXIMATELY 350 DOLLARS.
NHTSA complaint #10296251 — an unverified report by a vehicle owner.
2000 DODGE DURANGO DOOR LOCKS ARE NOT WORKING PROPERLY. THE REAR PASSENGER DOOR LOCK WILL NOT RESPOND TO THE COMMANDS. I HAVE READ ABOUT NUMEROUS COMPLAINTS ABOUT THE DOOR LOCKS AND IT CONCERNS ME IF WE WERE IN AN ACCIDENT IF THE DOORS WILL STAY SHUT, OR WORSE UNABLE FOR ANYONE TO ACCESS THAT DOOR. IT SEEMS TO BE A PROBLEM IN ALL YEARS OF CARS. I UNDERSTAND IT IS A PLASTIC WHEEL POORLY DESIGNED. I AM HAVING PROBLEMS WITH 2 DOOR LOCKS AND THE REAR HATCH. CURRENTLY, WE ARE FACED WITH AN ELECTRICAL DRAIN ON THE BATTERY. IT IS A NEW BATTERY AND STILL WILL NOT START. I HAVE MY SUSPICIONS THAT THESE DOOR LOCKS MAY HAVE A BEARING. PLEASE LOOK INTO THE MATTER AS IT IS A DEFINITE FLAW AND A SAFETY HAZARD. THE REAR HATCH HAS NOT WORKED IN ABOUT 3 YEARS AND THE PASSENGER REAR ABOUT 2 YEARS AND THE DRIVERS DOOR MAKES NOISES ABOUT 3 YEARS.
NHTSA complaint #10279335 — an unverified report by a vehicle owner.