95 of the 4,040 complaints filed about the Dodge RAM 3500 are about the other systems — 2% of everything owners reported. The worst model year for it is 2003.
95
Complaints
2%
Share of all complaints
3
Crashes
5
Fires
UNKNOWN OR OTHER
The sound proofing insulation on the firewall caught fire. There was a recall for sagging insulation catching fire on the EGR heat exchanger for this problem, and mine caught fire anyway. I called 911 and the Corbin KY fire department responded to the seen to confirm the fire was out.
NHTSA complaint #11753921 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
While driving 70mph on the interstate, the truck randomly shut off. I lost power steering. Luckily I was going straight and there were no curves in the road, and I managed to pull the truck and trailer to the side of the road. All electrical assist, steering and brakes turned completely off, radio turned off, all electrical power was off. The engine shut off as well. As I was pulling over, the electrical turned back on but the engine did not. Once I was stopped, I turned the key off, waited 30 seconds, and then started the truck. It ran fine the rest of the way home, approximately 30 miles. I have not drove the truck since. This has happened 3 times, once parked idling after I pressed the door unlock button and the other time in the middle of an intersection. I took the truck to the dealership, paid for the inspection fee, but they could not recreate or find any wiring problems. It did throw a code when it happened, U0121 (Lost communication with ABS module). The dealer said they had to recreate it to diagnosis. I am fearful if I continue to drive the truck to pull my trailer, this could happen again while I am in a turn and I will not be able to continue to turn or stop the vehicle without electrical assist. Dodge does not seem interested in trying to fix this safety issue.
NHTSA complaint #11703434 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Recall that the dealer would not fix
NHTSA complaint #11701037 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The key loses contact and vehicle shuts off at random times. The vehicle is not able to be steered when shut off happens. Could very easily cause an accident. It has happened driving on the highway at highway speeds and also on county roads driving slower. There are no warning messages. I have inspected it myself and believe the ignition box needs replaced
NHTSA complaint #11605941 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
While driving, the vehicle will, if going over a bump, begin shaking uncontrollably, and render the driver helpless to remain in control of steering other than to slam on the brakes and hope another vehicle does not hit them. Vehicle ceases shaking when brought down to a slow rate of speed and then drives as normal. I have replaced multiple parts and cannot locate the problem. Happens frequently.
NHTSA complaint #11519872 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The ignition shuts off when you hit a slight bump or touch the key. This is even when driving! The truck shuts off and losses complete power, brakes, steering and lights! This is a huge problem after Googling this is happening on 2009- 2019 ram truck models. We have had near misses while pulling a horse trailer and 5th wheel! This should be a recall it's very dangerous! Checking dodge Chrysler is aware of this issue because the 2020 models have different win modules and fobs. HELP
NHTSA complaint #11421650 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
AT APPROXIMATELY 11:30 PM, I HEARD A VEHICLE HORN HONKING OUTSIDE IN THE DRIVEWAY. GOT OUT OF BED TO INVESTIGATE. OBSERVED MY 2102 RAM 3500 DIESEL TRUCK WITH LIGHTS ON AND FLASHING AND HORN WAS HONKING. KEYS FOR TRUCK WERE IN THE HOUSE. WENT OUTSIDE WITH KEYS AND TRIED KEY-LESS ENTRY FOB TO OPEN THE CAB DOOR WITH NO SUCCESS. SMELLED SMOKE. OPENED DRIVERS SIDE DOOR WITH REGULAR KEY TO SEE LIGHTS ON DASHBOARD ALL LIT UP. OPENED THE HOOD TO SEE LOTS OF SMOKE AND OBSERVED GLOWING WIRING HARNESS NEXT TO DRIVER'S SIDE BATTERY. HARNESS WAS GLOWING ORANGE ALL THE WAY FROM THE FIREWALL TO THE FUSE BOX (POWER DISTRIBUTION MODULE) NEXT TO BATTERY. WENT INTO GARAGE TO GET WRENCHES AND FIRE EXTINGUISHER. DISCONNECTED DRIVER SIDE BATTERY BUT THE ELECTRICAL HARNESS WAS STILL GLOWING ORANGE AND SMOKING. NEXT, DISCONNECTED AUXILIARY BATTERY ON PASSENGER SIDE AND WIRING HARNESS STOPPED GLOWING AND BURNING. TRUCK WAS PARKED IN DRIVEWAY, IN FRONT OF GARAGE, NEXT TO THE HOUSE. KEYS WERE NOT IN THE VEHICLE AT THE TIME. VEHICLE WAS PARKED AND NOT RUNNING AT THE TIME. VEHICLE HAD NOT BEEN STARTED OR DRIVEN FOR APPROXIMATELY 2 WEEKS PRIOR TO THE SPONTANEOUS THERMAL EVENT. VEHICLE HAD APPROXIMATELY 56,500 MILES AT TIME OF THERMAL EVENT. MASSIVE SHORT CIRCUIT APPEARS TO HAVE ORIGINATED IN THE FUSE BOX (POWER DISTRIBUTION MODULE) UNDER THE HOOD, CAUSING ALL WIRES LEADING OUT OF THE MODULE TO SHORT CIRCUIT, CAUSING MASSIVE AND TOTAL ELECTRICAL SYSTEM FAILURE. REFERENCE NHTSA COMPLAINTS: 10926543 ' NOVEMBER 16, 2016 11084301 ' APRIL 10, 2018 11142816 ' OCTOBER 26, 2018
NHTSA complaint #11374635 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE DASHBOARD HAS CRUMPLED UP AND CAVE IN THE PLASTIC HAS DETERIORATED ALSO RUST HAS DEVELOPED UNDER THE DOORS AN UNDERBODY
NHTSA complaint #11325699 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE TIPM MALFUNCTIONED AND MADE VEHICLE OPERATE ERRATICALLY WHILE IN MOTION. SMELLED AN ELECTRICAL ISSUE. GOT TO A GARAGE AND WAS TOLD IT WAS PROBABLY THE TIPM.*DT
NHTSA complaint #11281626 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
2004 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO NUMEROUS REPAIRS MADE TO VEHICLE. *LD THE CONSUMER STATED THE DEALER HAS HELD THE VEHICLE WITHOUT MAKING ANY REPAIRS, OR PREDICTIONS ON WHEN THE REPAIRS WOULD BE COMPLETED.
NHTSA complaint #11202470 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
ON THE NIGHT OF APR 16, 2019 IT SAME LIKE EVERYDAY I WENT HOME FROM WORK BACK UP MY TRUCK IN THE DRIVEWAY TURN OFF AND GOT IN THE HOUSE FORGOT MY IPAD WENT BACK OUT AND GET IT ,BACK IN THE HOUSE WENT TO TAKE THE SHOWER AND THEN FIVE MINUTES LATER THE TRUCK BURN DOWN, THE FIRE TRUCK CAME THEY PUT OUT THE FIRE, AND I GOT THE REPORT SAID ENGINE AREA, RUNNING GEAR, WHEEL AREA.
NHTSA complaint #11202824 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
W 17, 2018 MY HUSBAND STOPPED ON THE SHOULDER OF A TWO LANE ROAD AND BELIEVES HE PUT THE TRUCK IN PARK; THE ENGINE WAS STILL RUNNING. HE REMOVED HIS FOOT FROM THE BRAKE, UNBUCKLED HIS SEAT BELT, OPENED THE DOOR AND STEPPED ONTO THE GROUND. AT THAT POINT THE TRUCK BEGAN TO ROLL FORWARD. HE RAN TO TRY TO CATCH IT AND FELL. THE LEFT REAR DUAL RAN OVER HIS LEFT FOOT, RIGHT ANKLE, AND UP THE BACK OF THE RIGHT LEG AS FAR AS THE HIP. THE TRUCK WAS PARKED ON LEVEL GROUND BUT ROLLED SLIGHTLY TO THE RIGHT, INTO A SHALLOW DITCH OR DEPRESSION. SLIGHT ELEVATION ON THE OTHER SIDE OF THE DITCH STOPPED THE FORWARD MOTION 20 OR 30 FEET FROM THE POINT AT WHICH IT BEGAN. WHEN MY HUSBAND EVENTUALLY REACHED THE TRUCK IT WAS IN DRIVE. IF HE NEGLECTED TO PUT THE TRUCK IN PARK, WHY DID IT NOT BEGIN TO ROLL AS SOON AS HE REMOVED HIS FOOT FROM THE BRAKE? THERE WERE NO ROCKS OR IMPEDIMENTS OF ANY KIND TO PREVENT IT. CAN THIS BE RELATED TO THE SHIFT INTERLOCK SAFETY RECALL, 17V-821? CHRYSLER DOES NOT BELIEVE SO. THAT PART HAS NOW BEEN REPLACED BUT WE ARE WARY ABOUT USING THE TRUCK. ARE THERE OTHER REPORTED INCIDENTS OF THIS TYPE?
NHTSA complaint #11171826 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
N49 / NHTSA 13V-529; #2 OF THE RECALL STATES THEY WILL REPURCHASE YOUR VEHICLE. WE TOOK THAT OPTION. IT WAS INSPECTED BY MICHAEL (XXXX) AROUND 09/14/18. 09/18/18 WE WERE OFFERED $13,558 BY JASMINE (XXXXX). RICK (XXXX) SIGNED THE OFFER 09/25/18. COPY OF THE TITLE FRONT AND BACK WAS FAXED TO 844-840-3737 PER THEIR REQUEST. A 10 DAY PAYOFF WAS FAXED BY USAA. AS OF TODAY 11/09/18, 2:30PM DODGE AGENT HAS NOT CONTACTED ME TO TURN THIS VEHICLE IN. NOVEMBER 1ST I SPOKE WITH SOMEONE AT 800-583-1403, REF# 57174908 (CASE NUMBER) AND THEY ASSURED ME THAT LINDA (XXX) RECEIVED THE PAPERWORK 10/19/18 AND THAT IT WOULD SETTLE SOON. I WAS ADVISED BY SOMEONE AT DODGE AND ALSO JASMINE THAT THE CHECK HAD ALREADY BEEN CUT. JASMINE ALSO CALLED AND ASSURED ME THAT WE WOULD SETTLE BY FRIDAY 11/09/18. I CALLED DODGE TODAY AND NOW THEY SAY THE CHECK IS IN PROCESS. I REMINDED THEM THAT ALL THEIR CALLS ARE RECORDED AND THAT I WAS REQUESTING TO SPEAK WITH A SUPERVISOR. THEY INFORM ME NONE ARE AVAILABLE. I ADVISED I WANT A RETURN PHONE CALL BY 3PM TODAY. THAT I CONTINUE TO GET THE RUN AROUND AND THEN LIED TO ABOUT WHETHER THE CHECK IS OR HAS NOT BEEN PROCESSED YET. I SENT JASMINE AN EMAIL AND REMINDED HER SHE SAID THIS WOULD ONLY TAKE 10 DAYS AND NOW AS OF TODAY IT IS 45 DAYS SINCE THE PROCESS HAS STARTED. I HAVE A COPY OF OUR SIGNED AGREEMENT. YOU CAN REQUEST A COPY OF ALL MY PHONES CALL FROM DODGE AND JASMINE (XXXXXX). I HAVE HAD 2 STROKES, MY HUSBAND DIED OCTOBER 6TH THIS YEAR. THIS WHOLE EPISODE IS A TREMENDOUS ABOUT OF STRESS ON ME. I STARTED CRYING ONE OF MY PHONE CALLS TO DODGE. THEY SHOULD NEVER AGREED TO THE BUY BACK IF THEIR INTENTION WAS TO DRAG THEIR FEET. HERE IT IS 3PM AS I REQUESTED A CALL BACK EVEN IF THEY DID NOT HAVE AN ANSWER FOR ME. NO CALL BACK. (XXXX) RICK (XXXX) IS MY HUSBAND. HE DIED 10/06/18. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11150380 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THERE IS A NHTSA RECALL NUMBER: 17V-821, MANUFACTURER RECALL NUMBER: T79 RECALL DATE: DECEMBER 20, 2017. WHEN I CALLED MOPAR TODAY TO SEE WHAT THE STATUS IS THEY TOLD ME THE MANUFACTURER STILL DOES NOT HAVE A REPLACEMENT PART AND ADDED ME TO A LIST TO BE NOTIFIED WHEN IT COMES IN (SEE ATTACHED LIVE ASSISTANCE EXCHANGE). THE SOLUTION IN THE INTERIM IS TO SET THE PARKING BRAKE. UNFORTUNATELY WHEN WE USE THE PARKING BRAKE IT BECOMES DIFFICULT TO SHIFT OUT OF PARK. THE DEALERSHIP DOES NOT HAVE A SOLUTION FOR THIS PROBLEM, SO WE STOPPED USING THE PARKING BRAKE. THIS LEAVES US WITH A DEFECTIVE VEHICLE. WE ARE UNABLE TO USE OUR 5TH WHEEL BECAUSE WE ARE CONCERNED THAT WE WILL BE STUCK SOMEWHERE AND NOT BE ABLE TO SHIFT OUT OF PARK. THIS RESOLUTION IS TAKING TOO LONG. I HAVE NOTED THE DATE THE PROBLEM STARTED WITH THE PARKING BRAKE.
NHTSA complaint #11093197 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
AFTER STOPPING AT STOP SIGN, VEHICLE TURNED OFF AFTER HITTING BUMP AT 10MPH IN INTERSECTION. KEY CAME LOOSE IN IGNITION. VEHICLE LOST POWER BREAKS AND POWER STEERING. VEHICLE WAS DIFFICULT TO RESTART. THERE ARE NO, NOR HAS THERE BEEN ANY KEYS OR WEIGHT ADDED TO KEY SINCE PURCHASE IN EARLY 2016.
NHTSA complaint #11089580 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
TRUCK STARTED ON FIRE IN THE MIDDLE OF THE NIGHT AND BURNT DOWN. REAR TAIL LIGHTS WERE FLICKERING ON AND OFF PRIOR TO FIRE STARTING - WE HAVE VIDEO. NOTE: VEHICLE HAD NOT BEEN MOVED OR STARTED IN SEVERAL WEEKS LEADING UP TO THIS EVENT. *DT *DT
NHTSA complaint #11084301 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
AUTOMATIC TRANS.-WHEN PLACED IN PARK, CANNOT GET IT OUT OF PARK IT SEEMS AS THOUGH THE SOLENOID THAT RELEASES THE PARKING PAWL DOES NOT ALWAYS RELEASE.
NHTSA complaint #11076143 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
VERY LITTLE HEAT FROM FLOOR VENTS.ALL HEAT SEEMS TO GO TO DASH OR WINDSHIELD NO MATTER WHAT SETTING THE SWITCH IS ON.NOT MUCH FUN TO DRIVE 35 MILES TO TOWN WITH NO HEAT ON FEET WHEN IT'S 15* OR COLDER.
NHTSA complaint #11072952 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
EXPERIENCING DEAD PEDAL OR VERY SLUGGISH THROTTLE RESPONSE SOMETIMES ENGINE DOES NOT RESPOND FOR MORE THAN 5 SECONDS. VEHICLE HAS BEEN TAKEN TO DEALERSHIP MULTIPLE TIMES, TECHNICIANS SAY THEY CAN NOT DO ANYTHING BECAUSE THE VEHICLE DOES NOT SHOW TROUBLE CODES.
NHTSA complaint #11057712 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY DASHBOARD IS FALLING APART. THERE ARE PIECES OF PLASTIC EVERYWHERE INCLUDING RIGHT IN FRONT OF THE AIRBAG, WHICH WOULD QUITE LITERALLY TURN INTO FLYING DEATH PARTICLES IF THE AIRBAG EVER WENT OFF, COMPLETELY DEFEATING THE PURPOSE OF THE AIRBAG. THIS REALLY SHOULD BE A RECALL ISUE AS IT HAS QUITE A BIG IMPACT ON SAFETY OF THE AIRBAG SYSTEM WITH BRITTLE PLASTIC SHARDS FLYING EVERYWHERE. THIS DIDN'T HAPPEN ALL AT ONCE, IT'S HAPPENED OVER THE YEARS, AND I EVEN KEEP A DASH COVER ON IT SINCE THE DAY I GOT IT. THE PLASTIC IS JUST SIMPLY POOR QUALITY, IT'S NOT FROM SUN FADING, OR ANYTHING ELSE.
NHTSA complaint #11048142 — an unverified report by a vehicle owner.