73 of the
3,978 complaints filed about the Ford Crown Victoria
are about the seat belts —
2% of everything owners reported.
The worst model year for it is 1988.
In October 2022 a mechanic successfully replaced a dark gray-colored "seat belt retractor assembly and buckle" on the passenger side of my Ford Crown Victoria in response to an Air Bag dashboard light Lamp Fault Code of "3-4" and a Diagnostic Trouble Code of "B2292" ("Restraint System Seatbelt Pretensioner Error"). Such an error renders the entire supplemental restraint system inoperative and necessitates immediate repair service for safe vehicle operation. In September 2023 the Air Bag light displayed a "3-3" LFC with the "B2292" DTC indicating Restraint System Seatbelt Pretensioner Error on the driver's side. The mechanic and I contacted a Ford dealership for a replacement dark gray-colored seat belt retractor assembly and buckle and were advised that Ford had discontinued manufacture of the part in dark gray and other colors! Ford only offered a tan seat belt assembly. It seemed irresponsible that Ford would discontinue production of such a vital safety part for a vehicle that is used as a personal vehicle, as well as a fleet vehicle for law enforcement organizations, and for state and municipal governments. Without a replacement I could not even pass the state safety inspection to sell the vehicle. To continue to operate the vehicle safely I have no choice but to have a tan seat belt and its accompanying tan interior components installed in a vehicle with a dark gray interior. Please exert whatever influence you have to compel the Ford Motor Company to resume production of the dark gray and other colors of the seat belt retractor assembly and buckle. Thanks.
NHTSA complaint #11546047 — an unverified report by a vehicle owner.
SEATBELT LATCH WILL NOT CONNECT AND THE GONG THAT REMINDS ME TO FASTEN IT KEEPS GOING OFF AS I DRIVE VERY DISTRACTING AND UNSAFE! FIRST NOTICED IT IN THE MORNING WHILE STARTING IT TO DRIVE IT TO WORK.
NHTSA complaint #11258554 — an unverified report by a vehicle owner.
TL** THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER AND PASSENGER SEAT BELT BECAME UNLATCHED SPORADICALLY. THE CONTACT MENTIONED THAT THE FAILURE COULD HAVE BEEN DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 01V227001 (SEAT BELTS). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10653386 — an unverified report by a vehicle owner.
AIR BAG LIGHT CAME ON WHEN VEHICLE WAS STARTED AND DID NOT TURN OFF. DEALER DIAGNOSED IT TO BE A SEAT BELT TENSIONER SWITCH AND REPAIRED IT A COST OF $700.+ LIGHT WENT OUT .6 MONTHS LATER LIGHT CAME AND DEALER DIAGNOSED IT TO BE THE DRIVERS SEAT BELT TENSIONER THIS TIME, COST TO REPAIR $700+. NEEDLESS TO SAY IT HAS NOT BEEN REPLACED. I FEEL THIS IS A SAFETY ISSUE FORD NEEDS TO ADDRESS WITH A RECALL OR REIMBURSE OWNERS THIS COST WHICH IS TO HIGH IN MY ESTIMATION.
NHTSA complaint #10573176 — an unverified report by a vehicle owner.
MY WIFE DIED IN THIS POLICE CAR LOST CONTROL DUE TO ENGINE JERKING AND SEAT BELTS CAME LOOSE AND EJECTED MY DAUGHTERS HAVIN HEAD INJURY CONCUSSION AND BROKEN SKULL.
NHTSA complaint #10536369 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE DRIVER'S SEAT BELT CAME UNDONE. THE CONTACT RE-SECURED THE SEAT BELT AND THE FAILURE RECURRED. THE CONTACT HAD TO PURCHASE A SEAT BELT EXTENSION IN ORDER TO KEEP THE SEAT BELT BUCKLED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF THE VEHICLE SAFETY WARRANTY AND HE WOULD HAVE TO REPLACE THE SEAT BELT HIMSELF. THE FAILURE MILEAGE WAS 40800.
NHTSA complaint #10459951 — an unverified report by a vehicle owner.
THE HEADLAMPS TURN OFF WHILE DRIVING OR DON'T TURN ON AT ALL [VERY INTERMITTENT][VERY SCARY][VERY DANGEROUS!!] I LIVE IN THE COUNTRY AND THERE ARE NO STREETLIGHTS,JUST IMAGINE LOSING YOUR ONLY SOURCE OF LIGHT ! A NEW LIGHTING CONTROL MODULE IS NEEDED AT A COST OF 500.00 P&L . RESEARCH HAS SHOWN THAT 2002 - 2005 CROWN VIC POLICE AND PASSENGER VEHICLES HAVE THIS SAFETY PROBLEM THAT NEED TO BE ADDRESSED BEFORE SOME ONE DIES !
NHTSA complaint #10345102 — an unverified report by a vehicle owner.
FRONT PASSENGER SEAT BELT RETENTION DEVICE WOULD NOT RELEASE RESULTING IN SQUEEZING OF CHILD WRAPPED UP IN SEAT BELT. THE SEAT BELT HAD TO BE CUT WITH A KNIFE TO GET CHILD OUT OF SEAT BELT. EVEN WITH THE BUCKLE UNLATCHED. NO MEDICAL TREATMENT WAS NECESSARY BUT, CHILD WAS SEVERELY TRAUMATIZED AS THE SEAT BELT WAS SQUEEZING HER SO TIGHT THAT THE ADULTS TRYING TO FREE HER COULD BARELY GET A FINGER BETWEEN HER AND THE SEAT BELT.
NHTSA complaint #10242052 — an unverified report by a vehicle owner.
DRIVERS SIDE SEAT BELT BUCKLE BROKE DURING A COLLISION / ACCIDENT. THE VEHICLE HAS BEEN TAKEN OUT OF SERVICE AND SECURED SO THAT NOBODY CAN TAMPER WITH IT. THERE IS NO INFORMATION REGARDING INJURY TO THE OCCUPANT.
NHTSA complaint #10215611 — an unverified report by a vehicle owner.
THE REAR SEAT BELT DIDN'T WORK. WHEN THE BELT WAS PULLED OUT IT ONLY CAME OUT PART OF THE WAY. *AK BOTH REAR SHOULDER BELT SUFFERED THE SAME CONDITION.
NHTSA complaint #10092618 — an unverified report by a vehicle owner.
BOTH FRONT SEAT BELTS WERE FRAYING. DEALER AND THE MANUFACTURER WERE NOTIFIED, AND THEY INFORMED THE CONSUMER THAT THE SEAT BELTS WERE NOT COVERED UNDER A RECALL, AND ANY REPAIRS OR REPLACEMENT WOULD BE AT A COST TO THE CONSUMER. *AK CHECK ENGINE LIGHT APPEARS.
NHTSA complaint #10081672 — an unverified report by a vehicle owner.
I OWN A 1983 AND 1989 FORD CROWN VICTORIA, BOTH OF WHICH HAVE SEAT BELT THAT WON'T LATCH - PROBLEM IS IN THE RECEIVING END. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD REQUIRE FORD TO PROVIDE FREE REPLACEMENT OF THE DEFECTIVE COMPONENT!! THESE VEHICLES ARE KEPT CLEAN AND MAINTAINED !
NHTSA complaint #10040949 — an unverified report by a vehicle owner.
DRIVER SIDE SEAT BELT IS INOPERATIVE. BELT WILL EITHER, NOT FASTEN OR WILL RELEASE WHILE FASTENED. CAUSE OF THE FAILURE IS UNDETERMINED. ALSO HILE DRIVING AND BRAKE PEDAL DEPRESSED, THE PEDAL WILL "SURGE AGAINST DRIVER'S FEET". WHEN THIS OCCURS VEHICLE FAILS TO STOP, CAUSING EXTENDED STOPPING DISTANCE.
NHTSA complaint #10034311 — an unverified report by a vehicle owner.