320 of the
3,978 complaints filed about the Ford Crown Victoria
are about the suspension —
8% of everything owners reported.
The worst model year for it is 1996.
The contact owns a 1997 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the steering wheel jerked, and the vehicle became difficult to maneuver. Additionally, the contact stated that the seat belt warning light was illuminated, and other unknown warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the lower ball joints failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.
NHTSA complaint #11516043 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, IT BECAME DIFFICULT TO STEER THE VEHICLE. THE CONTACT STATED THAT THE FRONT SUSPENSION DETACHED AT THE BALL JOINT. THE FAILURE CAUSED THE BRAKE DUST COVER TO PUNCTURE THE TIRE. THE VEHICLE CAME TO AN ABRUPT STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE BALL JOINT WAS REPLACED ALONG WITH THE BRAKE DUST COVER. THE CONTACT STATED THAT THE FAILURE RECURRED ON THE PASSENGER'S SIDE OF THE VEHICLE WHILE DRIVING AT APPROXIMATELY 10 MPH. THE VEHICLE WAS NOT TAKEN BACK TO BE REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #11320144 — an unverified report by a vehicle owner.
MY WATTS LINK STUD IS BROKE OFF IN THE REAR AXLE IT HAPPENED THIS MORNING ON MY WAY TOO WORK WHEN I MADE A TURN SO NOW THE CAR SHIFTS SIDE TOO SIDE I HAD TOO DRIVE 10 MPH SO THAT I COULD KEEP IT IN THE ROAD
NHTSA complaint #11277519 — an unverified report by a vehicle owner.
HAD MY CAR SINCE 2014 I WORKED HARD TO BUY IT. IT DROVE PRETTY DECIDE UNTILL ELECTRIC PROBLEMS STARTED TO OCCUR. THEN MY PASSANGER SIDE WHEEL FOLDED IN WHILE OPERATING WITH MY KIDS LIFE OR DEATH SITUATION IM JUST A HARD WORKING FATHER TRYING TO PROVIDE A SAFE TRANSPORTATION FOR MY FAMILY
NHTSA complaint #11252146 — an unverified report by a vehicle owner.
I WAS DRIVING AND ALL THE SUDDEN I START HEARING THIS REAL LOUD NOISE COMING FROM PASSENGER REAR AND ALL MY BRAKE LIGHTS ABS LIGHTS AND TRACTION LIGHTS CAME ON . WELL I WAS TOLD IT WAS WHEEL SEALS COME TO GIND OUT THERE IS A BIT GROVE OUT OF SHAFT WHERR BEARING RIDES. AND SHAFT IS VERY WEEK
NHTSA complaint #11119733 — an unverified report by a vehicle owner.
WHILE DRIVING AT VARIOUS TIMES ELECTRICAL PROBLEMS OCCUR, HEADLIGHTS WILL GO OUT ALONG WITH INSTRUMENT PANEL. SOMETIMES THE FAN ON WILL COME ON AND WILL CUT OFF EVEN WHEN IT IS OFF. WHEN TEMP IS COLD HEATER BLOWS COLD AIR. HOT OUTSIDE HEATS WORKS. AC WORKS FINE IN BOTH CLIMATES. DRIVERS SIDE WINDOW WILL NOT COME DOWN IN CERTAIN TEMPERATURES. HEADS HAVE LOW VISIBILITY AND LENS COVER GETS MOISTURE INSIDE. YOU HAVE TO DRIVE AT NIGHT WITH HIGH BEAMS TO TRY AND SEE AT ALL. SUSPENSION IS DEFINITELY A PROBLEM ON STEERING CAR HAS A SWAYING MOTION AT TIMES ESPECIALLY IN WARM WEATHER POPPING, SQUEAKY NOTICES CAN ALSO BE HEARD. VEHICLE HAS 92,000 ACTUAL MILES BUT IS BECOMING A HAZARD TO DRIVE. VEHICLE HAS BEEN INSPECTED BY A REPUTABLE REPAIR SERVICE WHO STATES SUSPENSION LOOKS GOOD, PARTS HAVE GREASE IN JOINTS, ETC AND HEATER PROBLEM EVERYTHING WAS IN SPECS. LARGE FORD DEALERSHIP 35 MILES AWAY WOULD NOT SCHEDULE AN APPOINTMENT DUE TO CAR BEING AN OLDER MODEL. IF PROBLEMS ARE NOT FOUND, AN ACCIDENT IS WAITING TO HAPPEN! NOTE : ELECTRICAL PROBLEMS HAVE BEEN ONGOING AND HAVE INCREASINGLY BECOME WORSE.
NHTSA complaint #11085086 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN OFF A DRIVEWAY ONTO A LOT, THERE WAS A LOUD METAL BRAKING NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE COLLAPSED TO THE GROUND. THE CONTACT NOTICED THE LOWER BALL JOINT DETACHED. THE VEHICLE WAS TOWED TO A PRIVATE INDEPENDENT PARKING LOT WHERE THE CONTACT WAS TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. *BF CONSUMER STATED FAULTY RUBBER SEAL WAS DUE TO CORROSION AND MAY HAVE ANOTHER ONE WITH SAME PROBLEM.*JB
NHTSA complaint #11012424 — an unverified report by a vehicle owner.
2004 FORD CROWN VICTORIA. CONSUMER REQUESTS FOR INVESTIGATION/ACTION ON CONTINUED AXLE, BEARING FAILURES, DEFECTS (POTENTIAL CATASTROPHIC LOSS OF CONTROL AND ALLEGEDLY DEFECTIVE AIRBAGS TO PROTECT VICTIMS) COLLAPSE OF SAFETY RECALL SYSTEM. *SMD THE CONSUMER STATED FORD DID SOME RECALL WORK ON THE 2003 MODELS WITH REGARDS TO THE REAR AXLES AND BEARINGS. HOWEVER, THE NEGLECTED TO CORRECT THE DEFECT IN THE 2004 AND POSSIBLY LATER MODELS. ALSO, THE LIGHTS WERE DEFECTIVE AND IT TOOK AN ENTIRE DECADE TO RECTIFY THE ISSUE.
NHTSA complaint #10915813 — an unverified report by a vehicle owner.
IN 2006 MY HUSBAND WAS A DEPUTY SHERIFF I'M MT.HE WAS DRIVING A 2006 CROWN VICTORIA WITH APPROX 3000 MILES. HE WAS HEADING TO AN ASSISTANCE CALL ON THE INTERSTATE AT A HIGH RATE OF SPEED. ROAD CONDITIONS WERE GOOD THAT DAY AND NO ABNORMALITIES IN THE ROAD. I HIRED A PRIVATE INVESTIGATOR TO INVESTIGATE SOME ISSUES. I WAS INFORMED THAT THE AIR BAGS NEVER DEPLOYED HE WAS IN A HEAD ON COLLISION THROUGH A FENCE AND THEN WRAPPED AROUND A METAL SIGN POLE. CAUSE SEVERE DAMAGE TO THIS VEHICLE. ALL WINDOWS BUSTED OUT RADIATOR CAME THROUGH THE FRONT OF THE VEHICLE. TIRES WERE NOT NOTED TO BE DEFECTED BUT I DUE QUESTION A TIE ROD. AND AT THE TIME THE INVESTIGATOR DID RUN A RECALL CHECK AND NOTHING NOTED AT THAT TIME. HIS REPORT DID STATE THERE WAS DEFORMITY NOTED IN THE STERING COLUM. IN WHICH I HAVE NOW NOTICED THAT THERE HAS BEEN SOME ISSUES WITH THE STEERING COLUM. AND THIS AAND THIS ACCIDENT DID RESULT IN HIS FATALITY.....UPDATED 12/05/16
NHTSA complaint #10882004 — an unverified report by a vehicle owner.
FIRST TAKA TAKE AIRBAG ON JAN.1ST 2008 I'M HIT A DEER AND I'M HAD TO REPLACE MY WHOLE FRONT EVEN THE HOOD THE ,AIRBAG LIGHT CAME ON IN FACT IT IS STILL ON BUT THE BAG DID NOT DEPLOY. THE LIGHTS INSIDE MY TRUCK STAYS ON FOR 30 MINUTES AND THE ALARM WILL NOT SET AFTER THE VEHICLE IS SHUT OFF. MY SUSPENSION SYSTEM ON THE PASSENGER SIDE SOUNDS AS IF THE BRAKE CALIBER IS LOOSE WHEN MOVING YOU CAN HEAR IT WHEN TURNING I TOOK OFF THE WHEEL, AND I CAN NOT FIND THE PROBLEM
NHTSA complaint #10881922 — an unverified report by a vehicle owner.
DEALER, WHO I HAD BOUGHT THE CAR FROM AND WHO HAD BEEN SERVICING IT, SAID BEARING NOISE IN R/R (MILEAGE 44850). REPAIRED IT FOR $694.57 DOLLARS. POLICE AND FLEET CROWNVICS WERE MANUFACTURED AT THE SAME TIME IN THE SAME PLANT IN CANADA AND WERE RECALLED FOR WHEEL BEARING AND AXLE PROBLEMS VIA FORD RECALL NUMBER 04S16. DEALER SAID RECALL ONLY APPLIED TO FLEET VEHICLES SO I HAD TO PAY FOR THE WORK. FORD CUSTOMER RELATIONS SIMPLY SENT ME BACK TO THE DEALER. IS THERE ANY POSSIBILITY THE L/R BEARING/AXLE MAY FAIL? SHOULDN'T THE DEALER/FORD CONSIDER THIS VEHICLE AS PART OF THE ORIGINAL RECALL? YOU HAVE A NUMBER OF COMPLAINTS SIMILAR TO MINE ON YOUR WEBSITE UNDER DIFFERENT HEADINGS SUCH AS AXLE ASSEMBLY, SUSPENSION REAR, POWER TRAIN, AXLE SHAFT FOR THE SAME MODEL, YEAR OF MANUFACTURE, PLACE OF MANUFACTURE AND LOW MILEAGE. JUST WHAT ROLE DOES YOUR ORGANIZATION HAVE IN THESE SITUATIONS? I HAD TRIED TO GET SATISFACTION IN THIS MATTER MUCH EARLIER BUT WITH THE RECENT INTEREST IN SAFETY RECALLS I THOUGHT I'D TRY AGAIN. THANK YOU FOR YOUR CONSIDERATION OF MY CONCERNS.
NHTSA complaint #10717582 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 FORD CROWN VICTORIA. WHILE DRIVING AT 50 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO ENGAGE THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BALL JOINT FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
NHTSA complaint #10705416 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE REAR PASSENGAR SIDE OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
NHTSA complaint #10701086 — an unverified report by a vehicle owner.
I WAS A PROFESSIONAL MECHANIC AND WENT TO SCHOOL FOR IT ALSO WITH OVER TEN YEARS EXPERIENCE IN THE FIELD ! THIS IS THE STORY I DECIDED TO REPLACE UPPER AND LOWER BALL JOINTS AND OUTER TIE ROD ENDS WITH UPPER CONTROL ARM BUSHINGS AND WHEEL BEARING HUB ASSEMBLY'S ALL AT THE SAME TIME TO AVOID A VEHICLE BREAKDOWN LIKE WHAT JUST HAPPENED ! THE CAR HAD ABOUT 54000 MILES ON IT WHEN I DID THIS WITH ME KNOWING THESE PARTS WERE ABOUT TO GO OUT DUE TO WEAR BEFORE 75000 MILES AT THE LATEST FROM EXPERIENCE ON AVERAGE ! BUT THIS IS THE COMPLAINT AND CONCERN ! MY LOWER PASSENGER FRONT BALL JOINT SEPARATED AT ABOUT 84000 MILES ON THE CAR WHICH IS ONLY THIRTY THOUSAND MILES OF LIFE ON THIS BALL JOINT ! NOT REASSURING AT THE LEAST ! EVEN UNDER EXTREME DRIVING I HAVE FOUND BALL JOINTS TO LAST AT LEAST 50000 MILES BEFORE GOING BAD ! THE BALL JOINT IS A DRIVE WORKS BRAND PART #DW-K8685 ADVANCE AUTO PARTS BRAND BUT HERE IS THE STRANGE PART THEY DO NOT KNOW WHO MAKES THEIR PARTS EVEN WHEN YOU CALL THEIR 1-800 # ARE THESE PARTS TESTED OR BUILT TO FEDERAL SAFETY STANDARDS THESE BALL JOINTS IF THEY SEPARATE ON THE FREEWAY CAN KILL PEOPLE THIS IS A SERIOUS SUBJECT ! I WAS BLESSED THIS BALL JOINT SEPARATED AT ABOUT 20 MILES AN HOUR ! CAN THEY BE TESTED OR RECALLED !
NHTSA complaint #10683532 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE UPPER AND LOWER BEARINGS SEPARATED FROM THE VEHCLE, CAUSING THE POWER STEERING TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
NHTSA complaint #10669252 — an unverified report by a vehicle owner.
A RECALL ON FORD CROWN VICTORIA 1996-1999 BUILT FROM MARCH 15 1996 - DECEMBER 14 1998 AT THE ST.THOMAS ASSEMBLY PLANT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING. THE LOWER CONTROL ARM BALL JOINT SEPARATION HAD REPORTED INCIDENTS. AFTER SPEAKING WITH FORD IT IS UNKNOWN WHY MY VEHICLE THAT WAS BUILT DURING TIME FRAME AT THE ST THOMAS ASSEMBLY PLANT WAS NOT INCLUDED ON THE RECALL. IT SHOULD OF BEEN. AFTER SPEAKING WITH FORD IT IS UNKNOWN WHY IT WAS NOT INCLUDED. THE PARTS MENTIONED ABOVE FAILED AND NEARLY CAUSING A ACCIDENT LUCKY THAT I WAS NOT TRAVELING AT A HIGH SPEED WHEN INCIDENT TOOK PLACE. I ADDRESSED THE SAFETY ISSUES FOR VEHICLES THAT FAILED TO BE INCLUDED. FORD ADVISED ME THAT THERE WAS NO REPORTING AGENCY THAT COULD ADD MY VEHICLE. THERE WAS EVERY BIT OF PROOF THAT INDEED IT SHOULD OF BEEN INCLUDED ON THAT LIST. THE AGENT VERIFIED MY VEHICLE INFORMATION AND HAD NO REASON OF WHY IT HAD NOT BEEN INCLUDED. IF YOU HAVE A VEHICLE BUILT BETWEEN THE ABOVE TIME FRAME. AT THE ASSEMBLY PLANT MENTIONED IN THIS RECALL. MAKE SURE THAT TAKE ACTION REGARDING THESE PARTS TO AVOID SERIOUS ACCIDENTS. ERROR WAS MADE ON THAT RECALL.
NHTSA complaint #10637040 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE MAKING A RIGHT TURN AT AN UNKNOWN SPEED, THE REAR AXLE FRACTURED WITHOUT WARNING. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10620638 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A HUMMING NOISE NEAR THE REAR DRIVER'S SIDE TIRE AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE REAR DRIVER'S SIDE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10605396 — an unverified report by a vehicle owner.
MAR 25TH 2013, MY BROTHER WAS COMING BACK TO HOME, SUDDENLY CAR SPIN/SCATTERED HIT TO TREE AND ELECTRIC POLE, MAR 2014, I RECEIVED SAFETY RECALL # 13S08/NHTSA LETTER FROM FORD COMPANY STEERING COLUMN SHAFT PROBLEM. WE CONTACT TO FORD COMPANY ON MARCH 18,2014 REGARDING THE ABOVE ISSUE. THEY ISSUE US CASE # [XXX]. IN THE MONTH OF APRIL 2014 WE CONTACT THEM AGAIN TO CHECK THE STATUS OF ABOVE CASE, TILL TO DATE WE ARE WAITING FOR THEIR REPLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10588067 — an unverified report by a vehicle owner.