FaultScore

Ford Crown Victoria headlight problems

400 of the 3,978 complaints filed about the Ford Crown Victoria are about the lighting — 10% of everything owners reported. The worst model year for it is 2005.

400

Complaints

10%

Share of all complaints

5

Crashes

7

Fires

Lights complaints by model year

Median failure at 90,000 miles

Median failure at 95,000 miles

Median failure at 73,500 miles

Median failure at 65,000 miles

Median failure at 100,000 miles

Median failure at 24,379 miles

Median failure at 95,347 miles

Median failure at 170,000 miles

Median failure at 117,500 miles

Median failure at 116,000 miles

Median failure at 92,000 miles

Median failure at 80,000 miles

Median failure at 86,753 miles

Median failure at 116,000 miles

Median failure at 121,924 miles

Median failure at 50,000 miles

Median failure at 111,566 miles

What owners said

2003 Ford Crown Victoria Lumberton, NC

EXTERIOR LIGHTING

I'm having problems with the lighting control module my high beam lights stop working. I see this year (2003) Ford crown Victoria has a recall for the lighting control module but mines isn't listed when I put in my VIN number and I wanted to see if mines can be listed. Also I would like to know why wasn't it listed on the recall list because this is a safety issue and very dangerous.

NHTSA complaint #11727583 — an unverified report by a vehicle owner.

2005 Ford Crown Victoria Covington, GA

EXTERIOR LIGHTING

The contact owns a 2005 Ford Crown Victoria. The contact stated that the headlights had become intermittently inoperable while driving at night. The contact personally replaced the fuses and undisclosed parts, per the information found online; however, the failure persisted. The odometer was inoperable. The dealer was contacted and informed that the vehicle had been previously repaired for the failure. The manufacturer was contacted, and a case was filed, but assistance was denied. The vehicle was not repaired. The failure mileage was unknown.

NHTSA complaint #11720404 — an unverified report by a vehicle owner.

2003 Ford Crown Victoria Greenville, NC

EXTERIOR LIGHTING

The contact's father owns a 2003 Ford Crown Victoria. The contact stated that the headlamps would flash and failed to turn on or to turn off as intended. The contact stated that the failure initially occurred intermittently, but the headlights had become completely inoperable. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting), which described the failure; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11701850 — an unverified report by a vehicle owner.

2003 Ford Crown Victoria Almont, MI

EXTERIOR LIGHTING

I brought this vehicle into the dealership for safety recall 15s39. There were no problems with the vehicle prior to taking it in. When I received the vehicle back from the dealer they had admitted to not completing all the steps in the safety recall. Now that I have the vehicle the dealer returned it to me with the following issues: all of the interior and exterior lighting including the headlights do not work and the air bag light is illuminated. A supervisor at Ford customer service said they refuse to do anything about the new problems they caused. She stated that "well, it's a pretty old car." I don't think the age of the car should give Ford a pass to not fix a safety recall. The fix for their safety recall only created safety problems with this car - namely the air bags may not work.

NHTSA complaint #11659563 — an unverified report by a vehicle owner.

2003 Ford Crown Victoria Randolph, MA

EXTERIOR LIGHTING

The contact owns a 2003 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the contact became aware that both headlights were inoperable. The contact stated that the headlights failed to function properly and had become inoperable. The vehicle was taken to the dealer, where it was diagnosed and determined that the lighting control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available.

NHTSA complaint #11657552 — an unverified report by a vehicle owner.

2003 Ford Crown Victoria Tallapoosa, GA

EXTERIOR LIGHTING

When driving at night and early mornings my head lights and tail lights will randomly go out when my light switch is set to automatic. I can turn it on manually and then I have head lights and brakes but no running tail lights. Which is a major problem and safety hazard.

NHTSA complaint #11595415 — an unverified report by a vehicle owner.

2005 Ford Crown Victoria Dudley, MA

EXTERIOR LIGHTING

Safety recall for the LCM was repaired by lameroux Ford in Brookfield but the bypass was not preformed and the lcm is still acting up. Called and they want to charge me to look at the work they failed to do properly. Brought it to another mechanic who verified the LCM was not bypassed.

NHTSA complaint #11538603 — an unverified report by a vehicle owner.

2008 Ford Crown Victoria at 121,924 miles Clearlake Park, CA

EXTERIOR LIGHTING:HEADLIGHTS

The contact owns a 2008 Ford Crown Victoria. The contact stated while driving 55 MPH in a dark area with the high beam headlights activated, the headlights became inoperable. There was no warning light illuminated. The contact stated that the low beam headlights were activated to continue driving. The vehicle was not taken to the dealer. The contact stated she replaced the headlights and the fuse but the failure continued. The manufacturer was not contacted. The failure mileage was 121,924.

NHTSA complaint #11488095 — an unverified report by a vehicle owner.

2005 Ford Crown Victoria Bay Shore, NY

EXTERIOR LIGHTING:HEADLIGHTS

The contact owns a 2005 Ford Crown Victoria. The contact stated that while operating the vehicle, the front headlights became inoperable creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed that the vehicle needed to be diagnosed. The contact was informed that the failure might not be related to NHTSA Campaign Number: 15V861000 (Exterior Lighting). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.

NHTSA complaint #11485162 — an unverified report by a vehicle owner.

2004 Ford Crown Victoria Tempe, AZ

EXTERIOR LIGHTING

Taillight failure and corner light failure likely caused by faulty wiring as mentioned in 2015 lcm recall

NHTSA complaint #11483992 — an unverified report by a vehicle owner.

2004 Ford Crown Victoria at 117,000 miles Chalfant Valley, CA

EXTERIOR LIGHTING

THE NEAD LIGHTS SHUT OFF WHILE DRIVING AT NIGHT AT 65 MILES A HOUR STOPED ON THE SIDE OF THE HIWAY SHUT OFF THE CAR PLAYED WITH THE HEADLIGHT SWITCH THE LIGHTS CAME BACK ON BUT NOW THEY WILL NOT SHUT OFF SO THE BATTERY MUST BE DICONECTED WHEN NOT IN USE WORKING ON FINDING A REPAIR SHOP T FIX IT

NHTSA complaint #11377413 — an unverified report by a vehicle owner.

2004 Ford Crown Victoria at 124,000 miles Blaine, WA

EXTERIOR LIGHTING

2004 FORD CROWN VIC HEADLIGHTS STOPPED WORKING. I ORDERED AND REPLACED THE HEADLIGHT SWITCH AND MY HEADLIGHTS STILL DON'T WORK. I CAN'T DRIVE AT NIGHT ANYMORE. I HAVE CONTACTED FORD DEALERSHIP ABOUT A RECALL AND HAVE NOT RECEIVED A CALL BACK.

NHTSA complaint #11372311 — an unverified report by a vehicle owner.

2004 Ford Crown Victoria at 120,000 miles Houston, TX

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY WITHOUT WARNING. THE CONTACT MANUALLY ADJUSTED THE LIGHT SWITCH AND THE HEADLIGHTS OPERATED AS INTENDED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11361504 — an unverified report by a vehicle owner.

2003 Ford Crown Victoria at 200,000 miles Swannanoa, NC

EXTERIOR LIGHTING

A COUPLE OF YEARS AGO WHILE ON VACATION 200 MILES FROM HOME WITH MY FAMILY THE HEADLIGHTS SUDDENLY WENT OUT. AFTER A LITTLE INSPECTION I FOUND WE STILL HAD FLASH TO PASS HIGH BEAMS. THE NEXT DAY (JULY 3RD) I WENT TO THE LOCAL DEALER AND THE PARTS HOUSES AND NO ONE HAD A REPLACEMENT. AS A FORMER USAF JET ENGINE MECHANIC I WENT BACK TO THE CAMPER AND FOUND A WIRING DIAGRAM. I FIGURED OUT IT WAS A PROBLEM WITH THE LIGHTING CONTROL MODULE. I TOOK IT APART AND REPLACED THE DEFECTIVE RELAY. WE FINISHED OUR VACATION AND I SOON FORGOT THE ISSUE. I RECEIVED A RECALL NOTICE FOR THE MODULE AND TOOK IT TO THE DEALERSHIP FOR REPLACEMENT. I WAS INFORMED BY THE SERVICE MANAGER THAT SINCE I HAD REPAIRED THE PART FORD WOULD NOT TAKE IT BACK SO THEY COULD NOT HELP ME. I HAD THE SNEAKING FEELING I WAS BEING LIED TO. I WENT HOME AND RESEARCHED THE RECALL. I FOUND THE REPAIR DOES NOT EVEN INVOLVE REPLACING THE PART BUT TAPS INTO THE WIRING BEFORE THE MODULE. I CALLED FORD CORP AND WAS TOLD THEY DID NOT UNDERSTAND WHAT I WAS TALKING ABOUT AS THEY WEREN'T A TECHNICIAN BUT THEY STOOD BY THEIR DEALERS DECISION. I DON'T FEEL THAT I SHOULD BE PUNISHED FOR DOING WHAT IT TOOK TO GET MY FAMILY HOME SAFELY. I HOPE YOU CAN HELP ME WITH THIS PROBLEM

NHTSA complaint #11342607 — an unverified report by a vehicle owner.

2004 Ford Crown Victoria at 55,600 miles Little Rock, AR

EXTERIOR LIGHTING

WHAT HAPPENED IS THAT I GOT THE VIN REPORT ONLINE AND ASKED ABOUT RECALLS, FOUND 5 RECALLS, AND WENT TO THE NHTSA AND NOW YOU DO NOT TELL ME IF THE RECALLS WERE MADE OR THE PROBLEMS FIXED.

NHTSA complaint #11328516 — an unverified report by a vehicle owner.

2000 Ford Crown Victoria Wilmington, CA

EXTERIOR LIGHTING

I WAS DRIVING ND I DIDN'T SEE A POT HOLE SO AFTER I DROVE ACROSS IT LIKE A MILE OR MORE MY HEAD LIGHT STARTED FLICKING ND AFTER WEN I DROVE FOR LIKE 30MIN THEY TURNED OF ND IT ALSO CAUSED ALL THE LIGHT TO TURN OFF INSIDE ND OUT THE CAR

NHTSA complaint #11318531 — an unverified report by a vehicle owner.

2003 Ford Crown Victoria at 120,000 miles Marion, OH

EXTERIOR LIGHTING

ON APRIL 14TH 2017 A RECALL WAS ISSUED (RECALL ID = 264137) ON 2003-2005 FORD CROWN VICTORIA'S MANUFACTURED OCTOBER 3RD, 2001 THROUGH AUGUST 2ND, 2005. NHTSA CAMPAIGN # = 15V861000. THE RECALL WAS ON THE AFFECTED COMPONENT, EXTERIOR LIGHTING, HEADLIGHTS. I HAVE A FORD CROWN VICTORIA THAT WAS MANUFACTURED IN MAY OF 2002 THAT HAS THE EXACT SAME ISSUE. YET WHEN I CONTACT FORD ABOUT THE ISSUE THEY SAID MY VEHICLE WAS NOT INCLUDED IN THE RECALL. WORKING WITH A MAJOR AUTOMOBILE COMPANY PREVIOUSLY IN HONDA OF AMERICA, I TRIED TO UNDERSTAND WHY YET FOUND NO RELIABLE ANSWERS. I'VE BEEN HAVING THIS ISSUE FOR MULTIPLE YEARS WHERE MY HEADLIGHT WILL COME ON AND JUST SHUT OFF WHILE DRIVING.

NHTSA complaint #11316025 — an unverified report by a vehicle owner.

2003 Ford Crown Victoria at 108,000 miles Rome, NY

EXTERIOR LIGHTING

I BOUGHT THE CAR A FEW MONTHS BACK. THE HEADLIGHTS WORKED JUST FINE AT FIRST, THEN STARTED EITHER NOT TURNING ON OR WOULD SHUT OFF WHILE GOING DOWN THE ROAD. THEY WILL NOT TURN BACK ON BY FLIPPING THE LIGHTS ON THERE IS NOTHING YOU CAN DO. ONLY THING YOU CAN DO IT WAIT A FEW HOURS AND HOPE THEY TURN BACK ON.

NHTSA complaint #11310691 — an unverified report by a vehicle owner.

2005 Ford Crown Victoria at 138,000 miles Romeoville, IL

EXTERIOR LIGHTING

HEADLIGHTS GO OUT WHILE DRIVING

NHTSA complaint #11299738 — an unverified report by a vehicle owner.

2003 Ford Crown Victoria at 90,000 miles Myrtle Point, OR

EXTERIOR LIGHTING

DASH LIGHTS AND HEADLIGHTS ON WHEN DRIVING DOWN ROAD ON DARK NIGHT, THEN DASH LIGHTS WENT OUT - COULDN'T SEE SPEEDOMETER OR GEAR INDICATOR. THEN HEADLIGHTS WENT OUT, BUT DASH LIGHTS CAME BACK ON. THIS HAPPENED SEVERAL TIMES WHILE DRIVING THE 25 MILES HOME. TRIED LOOKING UNDER THE HOOD AND MAKING SURE ALL CONNECTIONS WERE GOOD, THEY SEEMED TO BE. IN CASE SOMETHING GOT WET IN THE RAIN I WAITED SEVERAL DAYS TO TRY AGAIN, THEN TRIED IT TODAY - THE SAME THINGS HAPPENED ON THE STREET NEAR MY HOME.

NHTSA complaint #11289208 — an unverified report by a vehicle owner.

Other Ford Crown Victoria problems