Owners have filed 739 complaints
about the 2001 Ford Expedition with NHTSA between 2000 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 5 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 93
Against the median year of the Ford Expedition. 50 means typical for this
model; 100 means roughly double.
Severity — 100
27.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 19
11% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2001 compares with every other Ford Expedition
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Engine
4626.4%
Tread/Belt
2816.1%
Cruise Control
2413.8%
Automatic Transmission
2313.2%
Windshield
1910.9%
Interior/Under Dash
126.9%
Gasoline
126.9%
Buckle Assembly
105.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
40.8%
1,000 – 9,999 miles
40.8%
10,000 – 24,999 miles
102.0%
25,000 – 49,999 miles
7916.0%
50,000 – 74,999 miles
8617.4%
75,000 – 99,999 miles
10922.1%
100,000 – 149,999 miles
13828.0%
150,000+ miles
6312.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2000peak 17Jan 2026
NHTSA investigations into the 2001 Ford Expedition
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA05015Opened 13 Oct 2005Closed 6 Dec 2006ELECTRICAL SYSTEM
WINDSHIELD LEAK CAUSES ELECTRIC FAILURES
CONSUMERS ALLEGED THAT WHEN IT RAINED OR SNOWED, WATER LEAKED INTO THE VEHICLE AROUND THE WINDSHIELD.MOISTURE FLOWING THROUGH THE SEAL THAT SURROUNDS THE FRONT WINDSHIELD FOLLOWS A PATH THROUGH THE SEAL INTO THE GENERIC ELECTRONIC MODULE (GEM) AND FUSE BOX, AND MAY CAUSE THE ELECTRICAL COMPONENTS IN THE VEHICLE TO MALFUNCTION.OVERALL, THE NUMBER OF REPORTS ALLEGING WIPER FAILURES AND LIGHTING FAILURES IS RELATIVELY SMALL.IN REVIEWING A LARGE SAMPLE OF THE 1503 COMPLAINTS FOR WINDSHIELD LEAKS, ODI'S ANALYSIS REVEALS THAT 0.04% OF THE TOTAL VEHICLE POPULATION REPORTED IMPROPER WINDSHIELD WIPER O...
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
PE05033Opened 15 Jun 2005Closed 13 Oct 2005ELECTRICAL SYSTEM
ELECTRICAL SYSTEM FAILURE
ODI HAS RECEIVED 39 REPORTS ALLEGING THAT WATER LEAKS AROUND THE WINDSHIELD CAUSING ELECTRICAL FAILURES, INCLUDING BUT NOT LIMITED TO THE WINDSHIELD WIPERS AND THE HEADLAMPS.FORD REPORTS THAT WATER ENTERING THE VEHICLE CAN WET THE POWER DISTRIBUTION BOX (PDB) AND THE GENERIC ELECTRONIC MODULE (GEM).THESE COMPONENTS CONTROL VARIOUS ELECTRICAL SYSTEMS IN THE VEHICLE.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, EA05015, TO ALLOW FURTHER INVESTIGATION OF THE ISSUE AND TO ASSESS THE NATURE OF THE POTENTIAL SAFETY CONSEQUENCE.
EA05005Opened 22 Mar 2005Closed 2 Aug 2006ELECTRICAL SYSTEM
ENGINE COMPARTMENT FIRES
EA05-005 IS CLOSED WITH FORD?S ACTIONS IN RECALLS 05V-017, 05V-388, AND 06V-286, RECALLING APPROXIMATELY 6.7 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).THE BRAKE SYSTEMS IN THESE RECALLED VEHICLES GENERATE A VACUUM THAT CAN POTENTIALLY CAUSE THE SCDS TO FAIL AND, IN CERTAIN SWITCH INSTALLATION ORIENTATIONS, CATCH FIRE.FORD IS ALSO INCLUDING THE ENTIRE POPULATION OF 1998 EXPLORERS.FORD HAS INFORMED ODI THAT TESTING TO DETERMINE THE CAUSE OF FAILURES IN THE 1998 EXPLORERS WILL CONTINUE AFTER THIS INVESTIGATION IS CLOSED.ODI BELIEVES THAT THE VEHIC...
EA05004Opened 17 Feb 2005Closed 6 Jul 2005SEAT BELTS
FRONT SEAT BELT BUCKLE ASSEMBLY
DURING THE INITIAL RECALL CAMPAIGN IN 2001, THE SUBJECT VEHICLES WERE INSPECTED BY FORD DEALERSHIPS USING A TEST TOOL THAT WOULD DETECT A DEFECTIVE FRONT SEAT OUTBOARD SEAT BELT BUCKLE ASSEMBLY.APPROXIMATELY ONE MILLION VEHICLES PASSED THE INSPECTION TEST FOR ONE OR BOTH FRONT BUCKLES.SUBSEQUENT TO THE RECALL SERVICE ACTION, ODI RECEIVED 15 CONSUMER REPORTS ALLEGING THAT A PASSED INSPECTION BUCKLE SUBSEQUENTLY FAILED TO LATCH OR INADVERTENTLY UNLATCHED DURING USE.IN ADDITION, FORD HAS IDENTIFIED 543 OWNER AND FIELD REPORTS ALLEGING BUCKLE FAILURE SUBSEQUENT TO PASSING THE INSPECTION TEST.FORD...
RQ04011Opened 22 Oct 2004Closed 17 Feb 2005SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT SEAT BELT BUCKLE ASSEMBLY
UNDER RECALL CAMPAIGN (01V227), FORD RECALLED APPROXIMATELY 1.3 MILLION VEHICLES TO INSPECT AND IF NECESSARY REPLACE THE FRONT DRIVER AND/OR PASSENGER SEAT BELT BUCKLE.APPROXIMATELY 1.1 MILLION OWNERS RESPONDED BY TAKING THEIR VEHICLES TO A DEALER FOR INSPECTION OF THE BUCKLE USING A SPECIALIZED BUCKLE TEST TOOL.FORD REPORTED THAT 829,927 VEHICLES HAD BOTH BUCKLES PASS THE TOOL TEST AND ANOTHER 167,336 VEHICLES HAD ONE BUCKLE PASS.ODI AND FORD RECEIVED COMPLAINTS ALLEGING SEAT BELT BUCKLE FAILURE SHORTLY AFTER PASSING THE ORIGINAL RECALL INSPECTION SERVICE.COMPLAINANTS ALLEGED THAT THE BUCKLE...
Recalls on the 2001 Ford Expedition
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
06E067000
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 331-1129L-ASN AND 331-1129R-ASN, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
06E060000
EXTERIOR LIGHTING
CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
06E056000
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
05V388000
VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
Risk: A FIRE AT THE SWITCH COULD OCCUR.
03V094000
STRUCTURE
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Risk: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
01V258000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Risk: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
01V227001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND MINIVANS. EQUIPPED WITH SEAT BELTS SUPPLIED BY TRW. IT IS POSSIBLE THAT THE DRIVER'S AND/OR FRONT PASSENGER'S OUTBOARD SEAT BELT BUCKLE MAY NOT FULLY LATCH. FORD CROWN VICTORIA BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01 MERCURY GRAND MARQUIS BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01. LINCOLN TOWN CARS BUILT AT WIXOM ASSEMBLY PLANT FROM 3/27/00 - 5/30/01. LINCOLN NAVIGATORS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01. FORD WINDSTARS BUILT AT OAKVILLE ASSEMBLY PLANT FROM 3/23/00 - 5/30/01. FORD RANGERS BUILT AT TWIN CITIES PLANT FROM 3/28/00 - 5/30/01, AND ALSO AT THE EDISON PLANT FROM 3/13/00 - 5/25/01. FORD F-150 TRUCK BUILT AT NORFOLK PLANT FROM 4/18/00 - 5/25/00; AT ONTARIO PLANT FROM 5/10/00 - 5/28/01; AT KANSAS CITY PLANT FROM 9/11/99 - 5/25/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/9/01. FORD SUPER DUTY F-250, F-350, F-450, AND F-550 TRUCKS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 5/27/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/19/01. FORD EXCURSIONS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 10/2/00. FORD EXPEDITIONS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 -
Risk: IN THE EVENT OF A CRASH, THE RESTRAINT SYSTEM MAY NOT PROVIDE ADEQUATE OCCUPANT PROTECTION, INCREASING THE RISK OF PERSONAL INJURY TO THE SEAT OCCUPANT.
01X001000
TIRES:TREAD/BELT
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
Risk: SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2005028304,417 units in Canada
Electrical
On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The condition may occur either when the vehicle is parked or when it is in operation. Correction: Initially as an interim repair, owners will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected. As soon as replacement parts are available, owners will be instructed to return to the dealers for installation of a new switch or fused wiring harness.
Recall 2004164305,024 units in Canada
Steering
On certain vehicles, Ford has issued a scheduled maintenance guide update which specifies that every 20 000 kms, the steering linkage, which includes tie-rod ends, should be inspected. The vehicle owner is asked to place the tie-rod end inspection procedure supplied with this maintenance guide update in the vehicle's glove box for reference and safekeeping. The vehicle owner is to provide the inspection procedure to their repair facility to help properly identify worn tie-rod ends. Performing the vehicle scheduled maintenance, including maintenance inspections, is the responsibility of the vehicle owner. Failure to replace worn tie-rod ends may eventually result in a tie-rod end separation that could adversely affect steering control. If the inspection reveals that a tie-rod end is worn and must be replaced, the repair will be at the owner's expense unless the vehicle is still covered by the basic vehicle warranty, or has an extended service plan coverage that includes these components.
Recall 200120483,005 units in Canada
Other
Certain passenger cars, sport utility vehicles, and light and medium duty pickup trucks. A switch located in the plastic cover of the wiper motor gear case could malfunction and overheat, potentially resulting in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, smoke or, potentially, ignition of the plastic cover material. Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. Loss of visibility while driving increases the risk of a crash. Correction: Dealers will inspect the date code on the wiper motor. Motors built with the suspect time frame will have the wiper motor gear case cover replaced.
Recall 200119478,402 units in Canada
Seats And Restraints
Certain passenger and sport utility vehicles, pickup trucks, and minivans equipped with seat belts supplied by TRW. It is possible that the driver's and/or front passenger's outboard seat belt buckle may not fully latch. In the event of a crash, the restraint system may not provide adequate occupant protection, increasing the risk of personal injury to the seat occupant. Correction: Dealers will inspect the front outboard seat belt buckles and if the buckle fails the inspection process, it will be replaced.
Recall 200106918 units in Canada
Seats And Restraints
On certain vehicles, the inflator canister in the driver airbag module may have an inadequate weld near the igniter. In the event of a vehicle crash, the driver airbag may not deploy as intended. This could potentially result in reduced occupant protection, or a burn injury. Correction: Driver airbag modules will be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
Washoe Valley, NVCrash1 injured
AIR BAGS
Air Bags did not deploy Impact directly to drivers side of vehicle the other car was going 55 MPH caused me the driver to hit my head on the window hard. I was informed the air bags should have deployed by officer on site.
NHTSA complaint #11713268 — an unverified report by a vehicle owner.
Brandon, MSFire
ELECTRICAL SYSTEM
Vehical burst into flames seems on passenger side under the hood...Had been parked all day. No one around or injured. Vehical is a total loss.
NHTSA complaint #11503217 — an unverified report by a vehicle owner.
Ukiah, CACrash2 injured
POWER TRAIN
I gave a friend a ride to Wal mart in my 2001 Expedition to buy some power steering fluid, luckily I parked over by the automotive section. I turned it off and waited in vehicle till he returned, about 7 or 8 minutes. I started the engine, grabbed the brake and dropped it in reverse when engine revved sending us backwards completely out of control with both feet on the brakes, spinning rear wheels and I turned ignition key off as quick as possible but violently slammed into a truck semitrailer only, parked alongside Wal mart tire shop. Completely totalled out the entire rear passenger liftback, taillights, tailgate, rear hatch window, left rear luever window, left tailpipe, tow hitch package and rear bumper. With only min. coverage, I'm now w/o a vehicle after completely replacing entire front and rear suspension, steering and tires plus alignment less than 6 months prior, with 275000 miles. Thank you very much Ford Motor Co. This was NOT an issue of driver error !.. I WILL find a way to legally hold you responsible for my loss, making FORD liable for repairing or replacing my vehicle ! This happened on Aug 29th, 2022 approx. 4pm at Wal mart property, in Ukiah, CA. 95482
NHTSA complaint #11482139 — an unverified report by a vehicle owner.
Ukiah, CACrash2 injured
VEHICLE SPEED CONTROL
I gave a friend a ride to Wal mart in my 2001 Expedition to buy some power steering fluid, luckily I parked over by the automotive section. I turned it off and waited in vehicle till he returned, about 7 or 8 minutes. I started the engine, grabbed the brake and dropped it in reverse when engine revved sending us backwards completely out of control with both feet on the brakes, spinning rear wheels and I turned ignition key off as quick as possible but violently slammed into a truck semitrailer only, parked alongside Wal mart tire shop. Completely totalled out the entire rear passenger liftback, taillights, tailgate, rear hatch window, left rear luever window, left tailpipe, tow hitch package and rear bumper. With only min. coverage, I'm now w/o a vehicle after completely replacing entire front and rear suspension, steering and tires plus alignment less than 6 months prior, with 275000 miles. Thank you very much Ford Motor Co. This was NOT an issue of driver error !.. I WILL find a way to legally hold you responsible for my loss, making FORD liable for repairing or replacing my vehicle ! This happened on Aug 29th, 2022 approx. 4pm at Wal mart property, in Ukiah, CA. 95482
NHTSA complaint #11482139 — an unverified report by a vehicle owner.
Ukiah, CACrash2 injured
UNKNOWN OR OTHER
I gave a friend a ride to Wal mart in my 2001 Expedition to buy some power steering fluid, luckily I parked over by the automotive section. I turned it off and waited in vehicle till he returned, about 7 or 8 minutes. I started the engine, grabbed the brake and dropped it in reverse when engine revved sending us backwards completely out of control with both feet on the brakes, spinning rear wheels and I turned ignition key off as quick as possible but violently slammed into a truck semitrailer only, parked alongside Wal mart tire shop. Completely totalled out the entire rear passenger liftback, taillights, tailgate, rear hatch window, left rear luever window, left tailpipe, tow hitch package and rear bumper. With only min. coverage, I'm now w/o a vehicle after completely replacing entire front and rear suspension, steering and tires plus alignment less than 6 months prior, with 275000 miles. Thank you very much Ford Motor Co. This was NOT an issue of driver error !.. I WILL find a way to legally hold you responsible for my loss, making FORD liable for repairing or replacing my vehicle ! This happened on Aug 29th, 2022 approx. 4pm at Wal mart property, in Ukiah, CA. 95482
NHTSA complaint #11482139 — an unverified report by a vehicle owner.
at 192,000 milesDenver, COFire
ELECTRICAL SYSTEM
VEHICLE CAUGHT ON FIRE DUE TO AN INCORRECTLY INSTALLED HEAD LIGHT DUE TO A CRACKED PLUG ASSEMBLY. VEHICLE WAS IN A FAST-FOOD DRIVE THROUGH WHEN THE SMOKE AND SUBSEQUENT FLAMES WERE SEEN. DUE TO AGE OF THE VEHICLE THE TASK OF CHANGING THE LIGHT BULB WAS FARMED OUT TO LOCAL OIL CHANGE SHOP. WHILE CHANGING THE PLACING THE NEW BULB INTO THE PLUG ASSEMBLY THE THIN PLASTIC BROKE KEEPING THE BULB FROM SEATING PROPERLY. TESTED OKAY ON REASSEMBLY BUT ONCE NIGHT CAME THE LIGHT WAS ON FOR ONLY 15 MINUTES AND IGNITED THE INNER HEAD LAMP ASSEMBLY AND SUBSEQUENTLY MORE OF THE ENGINE COMPARTMENT. FORTUNATELY, THE FAST-FOOD RESTAURANT CAME OUT WITH AN EXTINGUISHER AND PUT OUT THE FIRE. THANKFULLY, NO ONE WAS HURT HOWEVER, HAD THE FIRE OCCURRED ON THE HIGHWAY, IN A PARKING LOT UNATTENDED, OR IN THE HOMES GARAGE, THE OUTCOME WOULD HAVE BEEN FAR WORSE.
NHTSA complaint #11366759 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Washoe Valley, NVCrash1 injured
AIR BAGS
Air Bags did not deploy Impact directly to drivers side of vehicle the other car was going 55 MPH caused me the driver to hit my head on the window hard. I was informed the air bags should have deployed by officer on site.
NHTSA complaint #11713268 — an unverified report by a vehicle owner.
Newport Beach, CA
SERVICE BRAKES
Front brake hose metal crimp completely rusted causing brake hose separation and failure. Design has rubber boot over crimp which actually retains moisture over many years. Boot may be intended to reduce stress at joint of metal to hose but actually enhanced failure mode. Drivers side came apart after minor bump during service, have photos of passenger side still intact but clearly fragile.
NHTSA complaint #11586111 — an unverified report by a vehicle owner.
Colton, CA
SEAT BELTS
Driver seatbelt- Randomly releases from buckle when driving. Happened about 3-4 times already.
NHTSA complaint #11582277 — an unverified report by a vehicle owner.
San Diego, CA
STRUCTURE:BODY
On the second row seat, passenger side door will not open using the door handle with the child safety switch in lock or unlock position. It will open from the outside handle. This is a safety concern. In case accident happen or fire in the vehicle occurs, the second and third row passengers can not get out of the vehicle fast enough for their safety. This has not work for over a year now.
NHTSA complaint #11531805 — an unverified report by a vehicle owner.
Brandon, MSFire
ELECTRICAL SYSTEM
Vehical burst into flames seems on passenger side under the hood...Had been parked all day. No one around or injured. Vehical is a total loss.
NHTSA complaint #11503217 — an unverified report by a vehicle owner.
Ukiah, CACrash2 injured
POWER TRAIN
I gave a friend a ride to Wal mart in my 2001 Expedition to buy some power steering fluid, luckily I parked over by the automotive section. I turned it off and waited in vehicle till he returned, about 7 or 8 minutes. I started the engine, grabbed the brake and dropped it in reverse when engine revved sending us backwards completely out of control with both feet on the brakes, spinning rear wheels and I turned ignition key off as quick as possible but violently slammed into a truck semitrailer only, parked alongside Wal mart tire shop. Completely totalled out the entire rear passenger liftback, taillights, tailgate, rear hatch window, left rear luever window, left tailpipe, tow hitch package and rear bumper. With only min. coverage, I'm now w/o a vehicle after completely replacing entire front and rear suspension, steering and tires plus alignment less than 6 months prior, with 275000 miles. Thank you very much Ford Motor Co. This was NOT an issue of driver error !.. I WILL find a way to legally hold you responsible for my loss, making FORD liable for repairing or replacing my vehicle ! This happened on Aug 29th, 2022 approx. 4pm at Wal mart property, in Ukiah, CA. 95482
NHTSA complaint #11482139 — an unverified report by a vehicle owner.
Ukiah, CACrash2 injured
VEHICLE SPEED CONTROL
I gave a friend a ride to Wal mart in my 2001 Expedition to buy some power steering fluid, luckily I parked over by the automotive section. I turned it off and waited in vehicle till he returned, about 7 or 8 minutes. I started the engine, grabbed the brake and dropped it in reverse when engine revved sending us backwards completely out of control with both feet on the brakes, spinning rear wheels and I turned ignition key off as quick as possible but violently slammed into a truck semitrailer only, parked alongside Wal mart tire shop. Completely totalled out the entire rear passenger liftback, taillights, tailgate, rear hatch window, left rear luever window, left tailpipe, tow hitch package and rear bumper. With only min. coverage, I'm now w/o a vehicle after completely replacing entire front and rear suspension, steering and tires plus alignment less than 6 months prior, with 275000 miles. Thank you very much Ford Motor Co. This was NOT an issue of driver error !.. I WILL find a way to legally hold you responsible for my loss, making FORD liable for repairing or replacing my vehicle ! This happened on Aug 29th, 2022 approx. 4pm at Wal mart property, in Ukiah, CA. 95482
NHTSA complaint #11482139 — an unverified report by a vehicle owner.
Ukiah, CACrash2 injured
UNKNOWN OR OTHER
I gave a friend a ride to Wal mart in my 2001 Expedition to buy some power steering fluid, luckily I parked over by the automotive section. I turned it off and waited in vehicle till he returned, about 7 or 8 minutes. I started the engine, grabbed the brake and dropped it in reverse when engine revved sending us backwards completely out of control with both feet on the brakes, spinning rear wheels and I turned ignition key off as quick as possible but violently slammed into a truck semitrailer only, parked alongside Wal mart tire shop. Completely totalled out the entire rear passenger liftback, taillights, tailgate, rear hatch window, left rear luever window, left tailpipe, tow hitch package and rear bumper. With only min. coverage, I'm now w/o a vehicle after completely replacing entire front and rear suspension, steering and tires plus alignment less than 6 months prior, with 275000 miles. Thank you very much Ford Motor Co. This was NOT an issue of driver error !.. I WILL find a way to legally hold you responsible for my loss, making FORD liable for repairing or replacing my vehicle ! This happened on Aug 29th, 2022 approx. 4pm at Wal mart property, in Ukiah, CA. 95482
NHTSA complaint #11482139 — an unverified report by a vehicle owner.
at 192,000 milesDenver, COFire
ELECTRICAL SYSTEM
VEHICLE CAUGHT ON FIRE DUE TO AN INCORRECTLY INSTALLED HEAD LIGHT DUE TO A CRACKED PLUG ASSEMBLY. VEHICLE WAS IN A FAST-FOOD DRIVE THROUGH WHEN THE SMOKE AND SUBSEQUENT FLAMES WERE SEEN. DUE TO AGE OF THE VEHICLE THE TASK OF CHANGING THE LIGHT BULB WAS FARMED OUT TO LOCAL OIL CHANGE SHOP. WHILE CHANGING THE PLACING THE NEW BULB INTO THE PLUG ASSEMBLY THE THIN PLASTIC BROKE KEEPING THE BULB FROM SEATING PROPERLY. TESTED OKAY ON REASSEMBLY BUT ONCE NIGHT CAME THE LIGHT WAS ON FOR ONLY 15 MINUTES AND IGNITED THE INNER HEAD LAMP ASSEMBLY AND SUBSEQUENTLY MORE OF THE ENGINE COMPARTMENT. FORTUNATELY, THE FAST-FOOD RESTAURANT CAME OUT WITH AN EXTINGUISHER AND PUT OUT THE FIRE. THANKFULLY, NO ONE WAS HURT HOWEVER, HAD THE FIRE OCCURRED ON THE HIGHWAY, IN A PARKING LOT UNATTENDED, OR IN THE HOMES GARAGE, THE OUTCOME WOULD HAVE BEEN FAR WORSE.
NHTSA complaint #11366759 — an unverified report by a vehicle owner.
at 214,800 milesCitrus Heights, CA
SEAT BELTS
MY VEHICLE YEAR,MAKE,AND MODEL HAS MULTIPLE MANUFACTURER RECALLS PERTAINING TO MY SPECIFIC VEHICLES VIN NUMBER. I HAVE 0 UNREPAIRED RECALLS THAT HAVE NOT BEEN ASSESSED AND HAS HAD ZERO COMPONENTS REPLACED UNDER RECALLS FOR SPECIFIC COMPONENTS. EACH AND EVERY RECALLED COMPONENTS ASSOCIATED WITH MY VEHICLES YEAR, MAKE, AND MODEL PERTAINING TO MY VEHICLES VIN NUMBER ARE A SAFETY RISK AT FAULT AND ANY PROBLEMS CREATE UNSAFE CONDITIONS FOR OPERATION OF VEHICLE ON THE ROAD. MY ASSESSMENT OF MY VEHICLES SAFETY RISK IS HIGH DUE TO THE 0 UNREPAIRED RECALLS MY VEHICLE HAS NOT BEEN REPLACED WITH NEW COMPONENTS TO AVOID THESE SAFETY RISKS FROM COMPONENT FAILURE.
NHTSA complaint #11349753 — an unverified report by a vehicle owner.
at 214,800 milesCitrus Heights, CA
VEHICLE SPEED CONTROL
MY VEHICLE YEAR,MAKE,AND MODEL HAS MULTIPLE MANUFACTURER RECALLS PERTAINING TO MY SPECIFIC VEHICLES VIN NUMBER. I HAVE 0 UNREPAIRED RECALLS THAT HAVE NOT BEEN ASSESSED AND HAS HAD ZERO COMPONENTS REPLACED UNDER RECALLS FOR SPECIFIC COMPONENTS. EACH AND EVERY RECALLED COMPONENTS ASSOCIATED WITH MY VEHICLES YEAR, MAKE, AND MODEL PERTAINING TO MY VEHICLES VIN NUMBER ARE A SAFETY RISK AT FAULT AND ANY PROBLEMS CREATE UNSAFE CONDITIONS FOR OPERATION OF VEHICLE ON THE ROAD. MY ASSESSMENT OF MY VEHICLES SAFETY RISK IS HIGH DUE TO THE 0 UNREPAIRED RECALLS MY VEHICLE HAS NOT BEEN REPLACED WITH NEW COMPONENTS TO AVOID THESE SAFETY RISKS FROM COMPONENT FAILURE.
NHTSA complaint #11349753 — an unverified report by a vehicle owner.
at 214,800 milesCitrus Heights, CA
FUEL/PROPULSION SYSTEM
MY VEHICLE YEAR,MAKE,AND MODEL HAS MULTIPLE MANUFACTURER RECALLS PERTAINING TO MY SPECIFIC VEHICLES VIN NUMBER. I HAVE 0 UNREPAIRED RECALLS THAT HAVE NOT BEEN ASSESSED AND HAS HAD ZERO COMPONENTS REPLACED UNDER RECALLS FOR SPECIFIC COMPONENTS. EACH AND EVERY RECALLED COMPONENTS ASSOCIATED WITH MY VEHICLES YEAR, MAKE, AND MODEL PERTAINING TO MY VEHICLES VIN NUMBER ARE A SAFETY RISK AT FAULT AND ANY PROBLEMS CREATE UNSAFE CONDITIONS FOR OPERATION OF VEHICLE ON THE ROAD. MY ASSESSMENT OF MY VEHICLES SAFETY RISK IS HIGH DUE TO THE 0 UNREPAIRED RECALLS MY VEHICLE HAS NOT BEEN REPLACED WITH NEW COMPONENTS TO AVOID THESE SAFETY RISKS FROM COMPONENT FAILURE.
NHTSA complaint #11349753 — an unverified report by a vehicle owner.
at 202,758 milesDewitt, MI
ENGINE
GOING TO MICHIGAN FROM TENNESSEE, DRIVING ON THE EXPRESSWAY WHAT'S MY FORD EXPEDITION TRIDENT MOTOR V8 HEARD A POPPING SOUND AND ALMOST GOT IN AN ACCIDENT AND FOUND OUT ONCE AGAIN THE SPARKPLUG BLEW OUT OF THE MOTOR AGAIN WITH MY FAMILY IN THE VEHICLEE IT'S A 2001 AND I THINK YOUR COMPANY SHOULD PAY FOR THE REPAIRS.
NHTSA complaint #11337782 — an unverified report by a vehicle owner.
at 110,000 milesHesperia, CAFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE HIS VEHICLE WAS PARKED IN HIS APARTMENT COMPLEX, HIS VEHICLE SUDDENLY CAUGHT FIRE WITHOUT WARNING. THE CONTACT STATED THAT HE HAD HEARD A LOUD BOOM FROM INSIDE WHICH PROMPTED HIM TO CHECK ON HIS VEHICLE. THE CONTACT IMMEDIATELY CALLED 911 AS THE FIRE SPREAD TO OTHER VEHICLES IN THE PARKING LOT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH, A TOTAL OF FOUR VEHICLES WERE COMPLETELY BURNED TO THE GROUND. THE FIRE MARSHALS WERE ALSO CALLED AND A REPORT WAS FILED. ALL VEHICLES INVOLVED IN THE FIRE REMAINED AT THE APARTMENT COMPLEX PARKING LOT. NO INJURIES WERE REPORTED AS A RESULT OF THE FIRE. THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HIS VEHICLE HAD BEEN PLACED UNDER RECALL FOR NHTSA RECALL NUMBER: 05V017000 (VEHICLE SPEED CONTROL) BUT WAS UNAWARE THAT THERE WAS EVER A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
NHTSA complaint #11319386 — an unverified report by a vehicle owner.
at 125,000 milesEnglewood, NJ
SERVICE BRAKES
FYI MY 2001 FORD EXPEDITION IS EXPERIENCING THE SAME SOFT BRAKE PROBLEM THAT WARRANTED THEM TO ISSUE RECALL #19S54. I HAVE CHANGED THE BRAKES AND THE PROBLEM PERSISTS . FORD NEEDS TO INCLUDE THE 2001 EXPEDITIONS IN THIS RECALL. IT IS VERY DANGEROUS TO STOP THIS HEAVY VEHICLE WITH A SOFT BRAKE PEDAL PUSHED ALL THE WAY DOWN !
NHTSA complaint #11298296 — an unverified report by a vehicle owner.
at 140,000 milesRocky Point, NY
SEAT BELTS
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. WHILE DRIVING, THE FRONT DRIVER'S AND PASSENGER SIDE SEAT BELTS WOULD UNLATCH ON ITS OWN WITHOUT WARNING. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT CALLED RAMP MOTORS (4869 NESCONSET HWY, PORT JEFFERSON STATION, NY 11776, 631-473-1550) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V227001(SEAT BELTS). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #11255884 — an unverified report by a vehicle owner.
at 260,000 milesBelen, NM
SEAT BELTS
FUSES BLOWING AS SOON AS PUT IN BOX. SMOKE COMING FROM CRUISE CONTROL SWITCH
NHTSA complaint #11021031 — an unverified report by a vehicle owner.
at 260,000 milesBelen, NM
VEHICLE SPEED CONTROL
FUSES BLOWING AS SOON AS PUT IN BOX. SMOKE COMING FROM CRUISE CONTROL SWITCH
NHTSA complaint #11021031 — an unverified report by a vehicle owner.
at 260,000 milesBelen, NM
ELECTRICAL SYSTEM
FUSES BLOWING AS SOON AS PUT IN BOX. SMOKE COMING FROM CRUISE CONTROL SWITCH
NHTSA complaint #11021031 — an unverified report by a vehicle owner.
at 170,000 milesLOS Angeles, CACrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNED A 2001 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE CAME TO A STOP. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED A BACK INJURY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #11019325 — an unverified report by a vehicle owner.
at 130,800 milesFayetteville, NC
ENGINE
#1 SPARK PLUG BLEW OUT OF BLOCK HEAD. EJECTED FUEL WHILE ENGINE RUNNING.
NHTSA complaint #11003713 — an unverified report by a vehicle owner.
at 150,000 milesFairhope, AL
SEAT BELTS
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE SEAT BELT RANDOMLY UNLATCHED FROM THE BUCKLE EVERYDAY. THE WARNING INDICATOR CHIME AND THE ACTUAL INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY THIRTY DAYS. THE VEHICLE HAD NOT BEEN DIAGNOSED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 01V227001 (SEAT BELTS), BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11000836 — an unverified report by a vehicle owner.
at 95,000 milesByron, GA
UNKNOWN OR OTHER
WINDSHIELD LEAKING - CAUSING ELECTRICAL BOX TO SHORT OUT AND THEREFORE EVERYTHING ELECTRIAL MALFUNCTION - ITEMS COME ON GOING DOWN THE ROAD WHILE YOU ARE DRIVING - DANGEROUS
NHTSA complaint #10966143 — an unverified report by a vehicle owner.
at 95,000 milesByron, GA
ELECTRICAL SYSTEM
WINDSHIELD LEAKING - CAUSING ELECTRICAL BOX TO SHORT OUT AND THEREFORE EVERYTHING ELECTRIAL MALFUNCTION - ITEMS COME ON GOING DOWN THE ROAD WHILE YOU ARE DRIVING - DANGEROUS
NHTSA complaint #10966143 — an unverified report by a vehicle owner.
at 162,000 milesOlympia, WA
STEERING
THE HORN DOESN'T WORK AT ALL EVEN WHEN LOCKING WITH THE KEYLESS FOB. CRUISE CONTROL DOESN'T SEEM TO WORK AT ALL. I CAN ENGAGE THE E-BRAKE AND THE LIGHT WON'T TURN ON IN MY DASH. NONE OF THE CONTROLS ON MY STEERING WHEEL WORK AT ALL.
NHTSA complaint #10910879 — an unverified report by a vehicle owner.