2,314 of the
47,801 complaints filed about the Ford F-150
are about the steering —
5% of everything owners reported.
The worst model year for it is 2011.
My vehicle was left rendered unable to steer during use. It was taken to a local shop All Japanse Auto, who found the damage was consistent with Ford Saftey Recall 21S28. Upon speaking to AutoFair Ford of Haverhill service they informed me Ford did not include my truck in the recall despite it matching year and model and they would not be addressing the issue for me. Loss of steering mid use is amazingly careless and should be cause for taking more aggressive action
NHTSA complaint #11758766 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford F-150. The contact stated that while parking the vehicle, the vehicle unexpectedly lost power steering functionality. The contact opened and closed the driver's side door to reset the vehicle, and the power steering function was restored; however, the failure recurred while driving. The vehicle was towed to an independent mechanic, where it was diagnosed with a PSCM internal failure and steering mechanism ball retainer failure. The mechanic determined that the failure was associated with NHTSA Campaign Number: 21V407000 (Steering) and referred the contact to the dealer for assistance. The vehicle was towed to the dealer, and the issue was confirmed after a diagnostic test, but the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 79,000.
NHTSA complaint #11754406 — an unverified report by a vehicle owner.
Read out is showing power steering assist fault. Steering is locking up and screaming. Shows there was a recall for this but that this vin was not on the recall. now it is saying service advance trac.
NHTSA complaint #11753733 — an unverified report by a vehicle owner.
The contact owns a 2024 Ford F-150. The contact stated that while driving approximately 20 MPH, the steering wheel locked up and the vehicle stalled, and it rolled across an intersection and then stopped. The vehicle failed to restart. The contact stated that a tow truck arrived, and the tow truck driver could not shift into drive (D), but the vehicle was towed from the scene. The vehicle was towed to a dealer, but the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
NHTSA complaint #11752582 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 30 MPH, there was an abnormal whistling and dinging sound coming from the vehicle, and the powertrain malfunction warning light was illuminated. The contact stated that the vehicle independently downshifted, and the rear driver’s side of the vehicle slid to the left, and the front passenger’s side of the vehicle crashed into another parked vehicle. The contact exited the vehicle and discovered that due to the impact, there was windshield fluid leaking out of the windshield washer fluid reservoir onto the ground, and the vehicle caught on fire. The contact entered a local AutoZone, retrieved a fire extinguisher, and extinguished the fire. The local fire department was contacted. The contact stated that no air bag was deployed. A police report was filed. A Fire Department report was not filed. The contact had a cut on the right arm, and the medical team in the ambulance patched up the arm; no further medical attention was needed. The vehicle was towed to the residence, where it was self-diagnosed that the steering and ball joint assembly needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. A dealer was contacted and stated that the remedy was not yet available and would not be available until July 26th. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11750882 — an unverified report by a vehicle owner.
Pulling into traffic the truck suddenly shifts from fifth gear to second causing the vehicle to suddenly slow which makes getting slammed in the rear by another vehicle highly likely. At high speeds on the highway it becomes dangerous to change lanes and expect the truck to maintain speed. This problem is occurring frequently now so an accident is likely to occur. I want a loaner until Ford fins and makes the fix available.
NHTSA complaint #11748163 — an unverified report by a vehicle owner.
The contact owns a 2024 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle before the vehicle became difficult to maneuver, and the front passenger’s side of the vehicle crashed into a curb. No warning lights were illuminated. The air bags failed to deploy. A Police report was filed. No injuries were sustained. Medical attention was not needed. The vehicle was towed to a dealer; however, the cause of the failure was unknown. The vehicle was later diagnosed; however, the diagnostic result was unknown. Additionally, the steering column and several other unknown parts were replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.
NHTSA complaint #11747199 — an unverified report by a vehicle owner.
While driving my vehicle (2019 Ford F150), it suddenly came to a complete stop. The engine shut off and the steering wheel locked up. While in the middle of a roadway, I had to quickly throw my vehicle into park, turn it off and back on. At that point, it was running again and I was able to safely get it to a dealership where it was inspected for an issues. There were no warnings, alerts or messages on my dashboard. The dealership confirmed what had happened. It was due to the electronic steering system failing. They fixed it and so far there has been no issues. This is not the first time I have heard of this happening and after researching, it appears it is more common than not. I believe, because of the risk of this vehicle unexpectedly and suddenly stopping on any roadway, a recall should occur. I could not imagine what would happen if one of my loved ones had been driving and a serious crash occurred.
NHTSA complaint #11746712 — an unverified report by a vehicle owner.
Truck suddenly reported ABS issue while driving. Traction assist light came on. Parking brake light came on.steering assist failure message appeared. Now the power steering is not functioning. I know of 2 other people with near exact issues on a ford and a Lincoln. There is also a pending master cylinder recall that ford said the didn’t have parts for and still haven’t heard back from them on that. Please investigate this dangerous situation.
NHTSA complaint #11746552 — an unverified report by a vehicle owner.
While driving the steering wheel will jerk and pull the wheel to the right then have no power steering at all. This has happened three times now with one time I ran off the road while going around a corner , luckily on a fm road with no traffic. I have to stop turn the vehicle off wait a few minutes then restart and it is fine again for awhile. I used a code reader to find a torque shaft sensor code where it loses communication with itself intermittently which is inside the electric power steering rack and unserviceable outside a 2k whole steering assembly. This is a dangerous fault , I used my truck at work until this happened and lost my job due to not being able to perform my duties as a maintenance tech. I see the recalls online about this issue I’ve tried to schedule a service to have it reprogrammed but everytime I try the ford site just spins and never loads for this service yet will work just fine for any other aspect .. please help I shouldn’t have to lose everything because of fords known issue with the power steering .. I’m the second owner of this vehicle and have no other problems ever with the truck outside of normal maintenance. I can’t afford the rack due to losing my job and can’t get to a job due to the issue it’s a catch 22 .. please help…
NHTSA complaint #11746172 — an unverified report by a vehicle owner.
Vehicle is experiencing severe, dangerous transmission malfunctions matching Ford Safety Recall 26S28 / NHTSA 26V237. Multiple times while cruising at highway speeds, the vehicle has abruptly downshifted into 2nd or 3rd gear without warning, causing violent engine revving, sudden loss of forward momentum, and severe steering wheel shaking. These incidents occurred in rainy, low-visibility environments. The vehicle is primarily driven by my wife with our [XXX] granddaughter inside. A sudden drop to 2nd gear at highway speeds in low-traction conditions creates an immediate, catastrophic risk of a high-speed rear-end collision or loss of control. On Wed [XXX], we took the truck to Hubler Ford (Shelbyville, IN). The service department officially diagnosed the vehicle and acknowledged the malfunctions are caused by Recall 26S28. However, they refused to repair it because they are "waiting on a software code" from Ford corporate, estimating a delay until mid-July 2026. They refused to provide a safe loaner, forcing us to drive an actively malfunctioning vehicle. On 6/18/26, I called Ford National Customer Service to escalate this safety issue and request an interim rental. The Ford rep contacted Hubler Ford but failed to authorize a rental. Instead, Ford corporate placed me back in a customer service loop, telling me to discuss symptoms with the dealer again, even though the dealer already officially diagnosed the defect. This loop has caused numerous 20+ min holds with no one addressing the issue. Both Ford and Hubler Ford are refusing to provide intermediate safe transportation for an officially diagnosed, severely malfunctioning safety-recall vehicle, leaving a toddler exposed to a severe highway crash hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11744945 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was very hard to steer. The vehicle was taken to an independent mechanic where it was diagnosed with a failing electric power steering module. The contact was informed that the electric power steering module needed to be replaced. The vehicle was not repaired. The dealer was not made aware of the failure. The contact referenced a recall; 14V31600 (Steering) however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 298,829.
NHTSA complaint #11744723 — an unverified report by a vehicle owner.
The turn signal stalk on my 2023 Ford F-150 Lightning intermittently requires excessive force to manually cancel after turns and lane changes. The stalk self-cancels normally roughly 50% of the time, but when the steering wheel does not rotate far enough to trigger automatic cancellation the driver must manually return the stalk to center. The condition is most reliably reproduced when the cabin has been elevated in temperature for an extended period and subsides once cooled. The issue predominantly affects right-hand turns and lane changes. The affected component is the turn signal stalk switch pack (multifunction switch), available for inspection. Diagnostic scanning confirmed DTC B124C stored in the SCCM. Based on my research this code indicates a Turn Indicator Stalk Switch Pack fault. The safety risk is threefold: first, a stalk that does not self-cancel sends false signals to other drivers. Second, manually forcing the stalk back to center diverts driver attention from vehicle control. Third, when the stalk releases under applied force it does so suddenly and without warning, and if the driver's hand is on the steering wheel this can cause an involuntary steering input, risking unintended lane departure at highway speeds. I am the second owner, having purchased from a dealership at approximately 60,000 miles. The defect was present at purchase and has worsened progressively to approximately 76,000 miles. The vehicle has not been inspected by a dealer as it is outside warranty. No warning lamp is present; however DTC B124C is confirmed via diagnostic scanning. I documented the issue in a video post which received responses from numerous affected owners: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11743666 — an unverified report by a vehicle owner.
The EPAS (Electric Power Assisted Steering) module experienced an internal sensor failure, causing a sudden and complete loss of power steering assist. The vehicle is available for inspection upon request and the EPAS module has been retained. The loss of power steering occurred without warning while the vehicle was in motion, requiring significantly greater physical force to maintain control of the steering wheel. This creates a serious risk of losing vehicle control, particularly at higher speeds, during lane changes, or in emergency maneuver situations. Because the failure occurs randomly and without any prior indication, there is no opportunity to safely prepare or pull over before it happens, putting both the driver and other motorists at risk. Yes. The issue has been acknowledged by multiple Ford dealerships and independent mechanics, all of whom confirmed this is a known and recurring problem with this vehicle’s EPAS system. Numerous online automotive forums also document other owners experiencing the identical failure, suggesting this is a widespread issue rather than an isolated incident. The vehicle was inspected by an authorized Ford dealership, which confirmed the EPAS module failure and acknowledged familiarity with the issue. No warning lights, dashboard messages, unusual sounds, or handling changes occurred before the failure. The power steering loss happened suddenly and without any prior symptoms, leaving no opportunity to anticipate or react to the malfunction before it occurred.
NHTSA complaint #11743418 — an unverified report by a vehicle owner.
After a day of heavy rain, the vehicle stalled at a stop light and would not restart. The steering wheel and transmission locked, preventing the vehicle from being placed in neutral, creating a safety hazard as the vehicle was immobile in traffic. No warning lamps appeared prior to the failure. The vehicle required a tow. The dealer confirmed water had intruded through the passenger side cowl/firewall seam due to inadequate factory sealing, tracking down and pooling directly onto the Body Control Module (BCM) mounted on the passenger side firewall. The BCM failed due to water damage, causing PATS desynchronization and the no-start condition. The BCM failure subsequently shorted out the starter motor. Dealer replaced the BCM, repaired the leak, and replaced the starter. Total repair cost approximately $3,200. Failed components are available for inspection at the dealership. This identical failure; passenger side cowl water intrusion leading directly to BCM damage — is documented across numerous 2021+ F-150 owner forums, indicating a widespread factory sealing defect at the cowl/firewall/inner fender seam junction.
NHTSA complaint #11742278 — an unverified report by a vehicle owner.
My 2016 Ford F-150 is currently subject to Recall 26S28 / NHTSA Recall 26V237. Prior to the recall remedy becoming available, the vehicle began experiencing erratic transmission shifting and illuminated the check engine light, wrench symbol, and codes P0720 and P0722 were present. I brought the vehicle to an authorized Ford dealership for diagnosis. The dealership documented that the vehicle was experiencing erratic shifting and was considered not drivable. The technician determined that the erratic shifting condition was related to DTCs P0720 and P0722 and recommended replacement of the transmission lead frame/conductor plate. The technician also noted the need for additional diagnostics involving the Output Speed Sensor (OSS) circuit within the transmission. The vehicle remains available for inspection at the dealership. This condition created a safety concern because the transmission was shifting erratically and the vehicle could not be relied upon for normal operation. Unpredictable transmission behavior creates a risk during acceleration, merging, highway travel, and other driving situations where consistent vehicle response is required. At the time, I was preparing for a cross-country military PCS move and did not believe the vehicle was safe or reliable to drive long distance. The problem was confirmed by an authorized Ford dealership who documented the condition, diagnostic codes, and repair recommendation. The findings were provided to Ford Motor Company through Corporate Case Number CXH-08096574-L9M6T4. Ford representatives advised that the Automotive Safety Office was notified regarding the technician findings and the open recall. My concern is that the vehicle developed transmission-related symptoms involving P0720, P0722, erratic shifting, and a recommended lead frame/conductor plate replacement while subject to an active safety recall affecting related transmission systems. Ford has stated that the recall remedy is not available until July 2026.
NHTSA complaint #11742178 — an unverified report by a vehicle owner.
My truck after doing all the symptoms stated in the recall a ford technician deemed it unsafe to drive has been grounded since May 9th the dealer nor ford manufacture will give me a rental.or help in anyway..so June 9th will be 30 days for a truck I cant drive and still making payments and have full coverage on that I have to pay for it would appreciate if ford would help or buy it back
NHTSA complaint #11739877 — an unverified report by a vehicle owner.