Owners have filed 2,441 complaints
about the 2012 Ford F-150 with NHTSA between 2012 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 7 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 86
Against the median year of the Ford F-150. 50 means typical for this
model; 100 means roughly double.
Severity — 24
4.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 60
35% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1827.3%
Rear Window
1319.7%
Glass, Side/Rear
913.6%
Automatic Transmission
812.1%
Speedometer/Odometer
57.6%
Sun/Moon Roof Assembly
57.6%
Defroster/Defogger/Hvac System
46.1%
Lugs/Nuts/Bolts/Studs
46.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
633.1%
1,000 – 9,999 miles
23211.5%
10,000 – 24,999 miles
24812.3%
25,000 – 49,999 miles
34717.2%
50,000 – 74,999 miles
34216.9%
75,000 – 99,999 miles
27113.4%
100,000 – 149,999 miles
35117.4%
150,000+ miles
1648.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2012peak 99Aug 2026
NHTSA investigations into the 2012 Ford F-150
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ17010Opened 25 Dec 2017Closed 22 Oct 2019POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Unexpected Transmission Downshift
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident cla...
EA15006Opened 16 Oct 2015Closed 28 Apr 2016SERVICE BRAKES, ELECTRIC
Brake Vacuum Pump Failure
On February 15, 2016, Ford Motor Company initiated Customer Satisfaction Program 15N05 to extend warranty coverage for the electric vacuum pump in certain model year (MY) 2011 through 2012 Ford F-150 pickup trucks equipped with 3.5L GTDI engines.The program extends coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through July 30, 2016 regardless of mileage.Ford's program covers all repairs related to electric vacuum pump (EVP) malfunctions including excessive noise, vibration, or change in brake pedal...
PE15026Opened 22 Jun 2015Closed 19 Oct 2015SERVICE BRAKES, ELECTRIC
Brake Vacuum Pump Failure
On June 22, 2015, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE15-026 to investigate incidents of increased brake pedal effort at cold start and extended stopping distance while driving in traffic, resulting from failures of the electric brake vacuum assist pump in model year (MY) 2011-2012 Ford F-150 pickup trucks equipped with 3.5L GTDI engines. In response to ODI's Information Request (IR) for PE15-026, Ford provided ODI with 396 complaints and field reports relating to incidents of increased brake pedal effort or malfunctions in the electric vacuum pump (EVP)....
PE13018Opened 22 May 2013Closed 7 Apr 2014ENGINE AND ENGINE COOLING
Reduced power during hard acceleration
On May 22, 2013, the Office of Defects Investigation (ODI) opened PE13-018 to investigate 95 complaints alleging incidents of reduced engine power during hard accelerations in model year (MY) 2011 through 2013 Ford F-150 trucks.ODI was aware of three technical service bulletins (TSBs) issued by Ford for a condition that was related to moisture accumulation in the Charge Air Cooler (CAC) for the turbochargers.A Preliminary Evaluation was opened to gather information to assess whether the subject vehicles contain a safety related defect.The subject vehicles are powered by Ford?s 3.5L EcoBoost en...
Recalls on the 2012 Ford F-150
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V075000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Ford Motor Company (Ford) is recalling certain 2011-2013 F-150 vehicles equipped with a 6-speed automatic transmission. The transmission may unexpectedly downshift into first gear, regardless of vehicle speed.
Risk: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
16V248000
POWER TRAIN:AUTOMATIC TRANSMISSION
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Risk: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
12V198000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
FORD IS RECALLING CERTAIN MODEL YEAR 2012 F-150 VEHICLES MANUFACTURED FROM NOVEMBER 6, 2011, THROUGH NOVEMBER 15, 2011. INCORRECT SOFTWARE FOR THE OCCUPANT CLASSIFICATION SYSTEM MODULE (OCSM) WAS INSTALLED ON THE VEHICLES EITHER AT THE TIME OF MANUFACTURING OR DURING THE COURSE OF REPLACEMENT OF THE MODULE AS PART OF A SERVICE REPAIR. UNDER CERTAIN DRIVING CONDITIONS, THE OCSM MAY MISCLASSIFY THE PASSENGER SEATS OCCUPANT SUCH THAT THE PASSENGER SIDE AIRBAG DOES NOT DEPLOY WHEN IT SHOULD, DOES NOT DEPLOY AS INTENDED, OR DEPLOYS WHEN IT SHOULD NOT.
Risk: A FAILURE TO DEPLOY, FAILURE TO DEPLOY AS INTENDED, OR A DEPLOYMENT WHEN NOT INTENDED, INCREASES THE RISK OF INJURY TO THE PASSENGER SIDE SEAT OCCUPANT.
12V190000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Risk: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2019065158,971 units in Canada
Powertrain
Issue: On some trucks, a sensor problem may cause the transmission to suddenly downshift to first gear. This could cause the rear wheels to suddenly slow and potentially create a loss of stability. Safety Risk: A loss of vehicle stability could cause a loss of control and increase the risk of a crash. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have the Powertrain Control Module reprogrammed.
Recall 201724643,600 units in Canada
Brakes
On certain vehicles equipped with 3.5L V6 GTDI EcoBoost engines, the electric vacuum pump (EVP) may fail due to moisture entry through the engine vacuum harness. Failure of the EVP may result in reduced brake assist immediately after first start up, and depending on the driver’s reaction, may result in extended stopping distance which may increase the potential for a low-speed collision causing injury and/or damage to property. Correction: Dealers will replace the EVP and vacuum harness.
Recall 201618317,900 units in Canada
Powertrain
Certain vehicles equipped with a 6-speed automatic transmission may experience an intermittent loss of the Transmission Output-shaft Speed Sensor (OSS) signal to the Power Control Module. This could potentially cause an unintended downshift into first gear, which depending on vehicle speed at the time of the downshift, may cause the rear tires to slide or lock up until the vehicle slows. This may result in a loss of vehicle control without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the Powertrain Control Module with updated software.
Recall 20121505 units in Canada
Airbag
Certain vehicles may have been equipped with incorrect Occupant Classification System software. In some instances, these vehicles could temporarily experience an inaccurate occupant classification, which may illuminate the Passenger Airbag Disable lamp or activate the seatbelt minder. Failure of the passenger frontal airbag to deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the Occupant Classification System Module.
Recall 20121491,125 units in Canada
Powertrain
Certain vehicles may have been equipped with an incorrectly manufactured Transmission Range Sensor. In some instances, when the shift lever is placed in the "R" position, signal may not be provided to the electronic transmission range indicator "PRNDL" for "R" illumination and/or for backup lamp activation. Should the backup lamps fail to illuminate, the driver's intentions to reverse may not be conveyed clearly to other motorists and/or pedestrians, which could result in property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the Transmission Range Sensor.
Reports where the owner recorded a crash, a fire, an injury or a death.
Monroe, NCCrash1 injured
POWER TRAIN
The antilock brake system locked up causing me not to be able to stop the vehicle .The shift gear froze up .When I put my foot on the brake pedal it was frozen, I could not control the pedal Also the shift level gear did not work presenting a safety hazard when I tried to put it in park. The Sudden Transmission Downshift which was a safety recall happened There were no warning lamps or lights prior to this incident. The accident caused me to total my vehicle My safety was at risk I injured my leg, I filed a police report I also filed a claim with the Ford company which they quickly denied stating that the recall on the parts had expired I only had liability insurance and my truck was a total loss. I hope I'm still in the time frame to put in a claim
NHTSA complaint #11723347 — an unverified report by a vehicle owner.
Monroe, NCCrash1 injured
SUSPENSION
The antilock brake system locked up causing me not to be able to stop the vehicle .The shift gear froze up .When I put my foot on the brake pedal it was frozen, I could not control the pedal Also the shift level gear did not work presenting a safety hazard when I tried to put it in park. The Sudden Transmission Downshift which was a safety recall happened There were no warning lamps or lights prior to this incident. The accident caused me to total my vehicle My safety was at risk I injured my leg, I filed a police report I also filed a claim with the Ford company which they quickly denied stating that the recall on the parts had expired I only had liability insurance and my truck was a total loss. I hope I'm still in the time frame to put in a claim
NHTSA complaint #11723347 — an unverified report by a vehicle owner.
Monroe, NCCrash1 injured
SERVICE BRAKES
The antilock brake system locked up causing me not to be able to stop the vehicle .The shift gear froze up .When I put my foot on the brake pedal it was frozen, I could not control the pedal Also the shift level gear did not work presenting a safety hazard when I tried to put it in park. The Sudden Transmission Downshift which was a safety recall happened There were no warning lamps or lights prior to this incident. The accident caused me to total my vehicle My safety was at risk I injured my leg, I filed a police report I also filed a claim with the Ford company which they quickly denied stating that the recall on the parts had expired I only had liability insurance and my truck was a total loss. I hope I'm still in the time frame to put in a claim
NHTSA complaint #11723347 — an unverified report by a vehicle owner.
Easthampton, MACrash1 injured
UNKNOWN OR OTHER
I had just gotton on route 5 north from the Agawam rotary. After I merged onto route 5 I drove a short distance then I heard a loud noise from the rear of my vehicle. Immediately after the loud noise my rear end kicked out and I lost complete control of my truck. I hit the brakes and tried to slightly counter steer and I still had absolutely no control over the truck. I then proceeded to go over a straight edge bridge curbing and then a bridge guardrail. I did not hit any potholes,their were none and I was driving in a straight line at approximately 40 mph. My truck was hanging over the bridge.
NHTSA complaint #11706875 — an unverified report by a vehicle owner.
Gresham, SCCrash1 injured
POWER TRAIN
I was proceed up to 45mph, when back tires started sliding. I rolled the truck and damage my ribs, was pined for 1.5hrs lost a $80k+
NHTSA complaint #11680004 — an unverified report by a vehicle owner.
Gresham, SCCrash1 injured
VEHICLE SPEED CONTROL
I was proceed up to 45mph, when back tires started sliding. I rolled the truck and damage my ribs, was pined for 1.5hrs lost a $80k+
NHTSA complaint #11680004 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 145,000 milesOklahoma City, OK
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted to first gear, almost causing the wheels to lock up. The power train warning light illuminated, and the instrument cluster became inoperable; however, the tachometer was operational. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 19V075000 (Power Train). The vehicle was taken to the dealer, where a PCM reprogramming was completed; however, the failure persisted. The dealer informed the contact that the leadframe needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure but informed the contact that the leadframe replacement was not covered based on the manufactured date. The contact associated the failure with NHTSA Campaign Number: 26V237000 (Power Train); however, the VIN was not included. The failure mileage was approximately 145,000.
NHTSA complaint #11758243 — an unverified report by a vehicle owner.
Blackwater, MO
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated that while driving approximately 60-70 MPH, the transmission unexpectedly downshifted into first gear. The transmission warning light was intermittently illuminated. The vehicle was taken to an O'Reilly Auto Parts Store and DTC: P0717 (Input/Turbine Shaft Speed Sensor A) and C2775 (Electronic Stability Program / Traction Control System) was retrieved. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11755277 — an unverified report by a vehicle owner.
Garland, UT
POWER TRAIN
At approximately 146,451 miles, the transmission molded leadframe on my 2012 Ford F-150 failed while I was driving approximately 60 mph on a highway. Without warning, the transmission harshly downshifted, the truck lost power, the speedometer stopped working, the wrench warning light came on, the seat belt warning light illuminated, and the transmission entered fail-safe (limp) mode. I could not maintain highway speed. This created a serious safety hazard. The unexpected downshift and sudden loss of power in moving traffic could have caused a crash. I was fortunate that no vehicle was directly behind me when the failure occurred. After a diagnostic code appeared, I identified the problem with my own code reader, and a Ford dealership confirmed the failure was the transmission molded leadframe. Ford declined to cover the repair because its Customer Satisfaction Program had expired. They acknowledged that it was a defective part, though. This leaves me paying to replace a part they know is defective and is highly severe and extremely dangerous, as it presents an immediate risk of a high-speed crash. I believe this is a serious safety defect because it can occur without warning and cause an unexpected downshift, sudden loss of power, loss of the speedometer, and fail-safe transmission operation while the vehicle is moving. I don't have the part, but I can ask that they save it. The vehicle has only been inspected by 2 dealerships. One diagnosed the issue. Again, no warning lights that the part was failing until it actually failed. That led to the first dealership misdiagnosing the issue. I believe this is a serious defect and can cause crashes, injury, or fatalities.
NHTSA complaint #11753563 — an unverified report by a vehicle owner.
Greenfield, IN
POWER TRAIN
In my F 150 with41,000 miles on it I was traveling down a road about 45 mph and all of a sudden transmission went from 6th gear to first gear . This was a stressful situation as my dog got slammed around and I was stunned as the engine was revving high rpm and truck could only go 10mph. If i had been on a busy highway or interstate then it might’ve cost my dog and I’s lives! There was a car behind me going same speed and good thing he was paying attention or there would’ve been a bad rear end accident . I tried driving it locally at low speeds but it keeps doing it so basically an unsafe truck that I can’t use. I see numerous recalls for other years 2015i-17 and one for 2014 but none currently for my 2012. Please research and advise when you can. Thx [XXX] And just to be clear this is a dangerous safety recall need not a CSP solution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752364 — an unverified report by a vehicle owner.
at 147,000 milesFlorissant, MO
ELECTRICAL SYSTEM
The contact owns a 2012 Ford F-150. The contact stated that while the vehicle was parked, the contact was unable to unlock the door while using the remote unlock feature. The lights to indicate that the vehicle was unlocked flashed, but the contact was unable to open the door. Additionally, the contact attempted to open the door manually right after using the key, but the door failed to open. The dealer was not contacted. The manufacturer was not aware of the failure. The failure mileage was approximately 147,000.
NHTSA complaint #11751067 — an unverified report by a vehicle owner.
at 147,000 milesFlorissant, MO
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2012 Ford F-150. The contact stated that while the vehicle was parked, the contact was unable to unlock the door while using the remote unlock feature. The lights to indicate that the vehicle was unlocked flashed, but the contact was unable to open the door. Additionally, the contact attempted to open the door manually right after using the key, but the door failed to open. The dealer was not contacted. The manufacturer was not aware of the failure. The failure mileage was approximately 147,000.
NHTSA complaint #11751067 — an unverified report by a vehicle owner.
Greenfield, IN
POWER TRAIN
Just had another incident where driving along about 30mph and all of a sudden vehicle slams into first gear from 4th gear. Luckily neither I or my dog was injured. And also lucky that another vehicle wasn’t following closely as this safety issue could easily cause a rear end collision. I have reported this to Ford customer support and their corporate office. This is a safety defect from years ago that wasn’t fixed from 2 other recalls. There are a lot of Ford F150 owners from many different gens and years now once again having this same dangerous issue. Ford refuses to my 012 F150 and says they closed the recall in 2019 and now address it as a Customer Service Program which they then put a ten year warranty/150k miles on. Well that might’ve been fair but they backdated that warranty to when truck was originally sold- well that unfair and unethical attempt to make trucks from 2015 and older pay for the lead frame replacement and updated software correction… I’ve heard it costs $1300 and up depending on which Ford Dealership is used. Now to add to their unfair and costly solution out of the blue they have decided to cover 2014 trucks on a new safety recall. Why not cover all 12th generation F150s experiencing this dangerous issue? Why are us 012 and 013 affected owners being discriminated against??Please investigate this sneaky, haphazard program for me. I just tried again to drive my truck but after driving 2 miles and shutting truck off then starting and driving it goes backfrom 3rd to first gear. Please advise . Ford has now issued at least 3 different recalls since 2015 and none of them have been a permanent, safe solution.
NHTSA complaint #11750895 — an unverified report by a vehicle owner.
Murfreesboro, TN
ELECTRICAL SYSTEM
Backup camera interments . I have original stereo and system. No aftermarket components to effect backup camera
NHTSA complaint #11749088 — an unverified report by a vehicle owner.
at 40,500 milesGreenfield, IN
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 19V075000 (Power Train), but the failure persisted. The contact stated while driving at 40 MPH, the transmission would unexpectedly downshift from sixth gear to first gear. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,500.
NHTSA complaint #11748750 — an unverified report by a vehicle owner.
Durham, NC
UNKNOWN OR OTHER
I am filing this complaint because I believe I was the victim of odometer fraud in connection with the purchase of a vehicle from a private seller. At the time of the sale, I relied on the odometer reading and the seller’s representations about the vehicle’s mileage. After purchasing the vehicle, I discovered evidence indicating that the odometer had been rolled back by approximately 90,000 miles. I was not informed of any mileage discrepancy before the sale, and I would not have purchased the vehicle, or would have paid significantly less, had I known the vehicle’s true mileage. Because of the apparent odometer rollback, the vehicle’s value has been substantially reduced, and I have suffered financial harm. I am requesting that this matter be investigated and that any appropriate action be taken under applicable odometer fraud laws. I am also seeking reimbursement or other appropriate relief for my losses. I have attached copies of the documents and evidence I have available, including the title, bill of sale (if applicable), vehicle history information, communications with the seller, and any other documentation supporting my complaint.
NHTSA complaint #11747594 — an unverified report by a vehicle owner.
Sugar Hill, GA
POWER TRAIN
While accelerating onto the interstate, the vehicle suddenly downshifted into limp mode and the repair wrench showed on the screen. Fortunately, it was late at night as I was traveling and there were no vehicles behind me. This occurred 4 days after getting my vehicle back from having the oil pan replaced. It didn't happen again until a month later, when it occurred 3 times in 2 days before I stopped driving it. The dealer says it is a lead frame issue that had a previous recall; 19N01. The dealer also says that this recall is closed. My vehicle had less than 101k miles on it when the problem began.
NHTSA complaint #11745368 — an unverified report by a vehicle owner.
Federal WAY, WA
POWER TRAIN
Transmission randomly down shifting many gears at speed, almost causing accident
NHTSA complaint #11743673 — an unverified report by a vehicle owner.
Corsicana, TX
POWER TRAIN
The onboard speed sensor (OSS) failed, causing my vehicle to abruptly, and without advanced warning of a problem, to shift from 6th gear at 65mph, to 3rd gear. This caused an immediate deceleration in the middle of a flow of traffic travelling at highway speeds. Several cars behind me were forced to brake hard, nearly causing a multi-vehicle accident, putting those drivers, myself and my passengers all in danger. Ford had issued an extended warranty to cover this known defect in the leadframe assembly, but because it was never issued as a recall notice, I never received the notification or the option to bring the truck in for repairs. It is riduclously dangerous and negligent that this was never issued as a recall, when it has been acknowledged by Ford and is both wide-spread and extremely dangerous to both the vehicle driver as well as other drivers on the road.
NHTSA complaint #11738812 — an unverified report by a vehicle owner.
Smithsburg, MD
POWER TRAIN
Our 2012 Ford F-150 truck had no issues and no dashboard lights when it randomly downshifted while driving and almost caused an accident. On Sat, May 9, 2026, my husband pulled onto the road and got up to 40 mph when the speedometer stopped working and the truck randomly downshifted. The car behind us had to swerve to avoid a collision. On Mon, May 11, 2026 we called the Ford garage they told us the Customer Service Program (#19N01) is no longer valid as it is over 10 years now. The truck only has 128,000 miles and we were never notified of a CSP when we purchased it in 2020. The Ford Customer Service Representative said the CSP was issued in 2019 but we purchased the vehicle in 2020 and were never notified of an issue. I now have a $1,500 repair bill for the leadframe that Ford will not reimburse us for and also see that they still have NUMEROUS transmission and speed control issues with their vehicles. I opened a case with Ford on May 14, 2026 [XXX] ) but their representative Iomar was not helpful. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11737912 — an unverified report by a vehicle owner.
Smithsburg, MD
VEHICLE SPEED CONTROL
Our 2012 Ford F-150 truck had no issues and no dashboard lights when it randomly downshifted while driving and almost caused an accident. On Sat, May 9, 2026, my husband pulled onto the road and got up to 40 mph when the speedometer stopped working and the truck randomly downshifted. The car behind us had to swerve to avoid a collision. On Mon, May 11, 2026 we called the Ford garage they told us the Customer Service Program (#19N01) is no longer valid as it is over 10 years now. The truck only has 128,000 miles and we were never notified of a CSP when we purchased it in 2020. The Ford Customer Service Representative said the CSP was issued in 2019 but we purchased the vehicle in 2020 and were never notified of an issue. I now have a $1,500 repair bill for the leadframe that Ford will not reimburse us for and also see that they still have NUMEROUS transmission and speed control issues with their vehicles. I opened a case with Ford on May 14, 2026 [XXX] ) but their representative Iomar was not helpful. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11737912 — an unverified report by a vehicle owner.
Fort ann, NY
POWER TRAIN
Recall 19S07 was performed on my vehicle. The dealership attempted the repair multiple times, and although the software update was eventually completed, the diagnostic trouble codes indicating a lead frame failure remained present immediately afterward. The recall did not resolve the defect condition. I was then required to pay out-of-pocket to replace the lead frame in order to correct the same issue the recall was intended to address. The sequence was: •Recall attempted multiple times •Update completed •Fault condition remained (lead frame codes) •Paid repair required to resolve condition The manufacturer directed me back to the dealership rather than addressing the incomplete recall remedy.
NHTSA complaint #11735507 — an unverified report by a vehicle owner.
at 132,000 milesKernersville, NC
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission unexpectedly downshifted from third gear to first gear. The contact stated that several unknown warning lights were illuminated. The vehicle was driven to the shoulder of the road, and it was turned off. The contact stated that while attempting to restart the vehicle, the vehicle started. The vehicle was driven to the residence. The failure was a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was made aware of the failure and filed a case. The contact associated the failure with Customer Satisfaction Program: 19N01. The contact was informed that the repair was not covered under warranty because of the age of the vehicle. The failure mileage was approximately 132,000.
NHTSA complaint #11733531 — an unverified report by a vehicle owner.
Tonopah, NV
STEERING
The component involved is the Electronic Power Assisted Steering (EPAS) system. It intermittently fails and returns unexpectedly, causing sudden changes in steering effort and jerking of the steering wheel. This creates a serious safety risk because vehicle control can change without warning, especially at highway speeds. The steering system (rack and pinion/EPAS assembly) has been replaced twice, but the issue persists. Replaced parts are not available for inspection. No manufacturer inspection has confirmed a permanent fix. This failure puts my safety and others at risk due to unpredictable steering behavior and potential loss of control. Other owners have reported similar EPAS failures, including sudden loss of steering assist, near-collision events, and accidents documented in public complaint records. The vehicle has received repeated repairs for this issue, including two rack and pinion replacements, without resolution. No police or insurance inspection has occurred. Warning symptoms include intermittent steering assist loss, sudden changes in steering resistance, and inconsistent steering feel. These occur without consistent warning, making the failure unpredictable and dangerous. This appears to be a recurring defect in the EPAS system that has not been reliably resolved through repair attempts or existing recall actions.
NHTSA complaint #11730286 — an unverified report by a vehicle owner.
Monroe, NCCrash1 injured
POWER TRAIN
The antilock brake system locked up causing me not to be able to stop the vehicle .The shift gear froze up .When I put my foot on the brake pedal it was frozen, I could not control the pedal Also the shift level gear did not work presenting a safety hazard when I tried to put it in park. The Sudden Transmission Downshift which was a safety recall happened There were no warning lamps or lights prior to this incident. The accident caused me to total my vehicle My safety was at risk I injured my leg, I filed a police report I also filed a claim with the Ford company which they quickly denied stating that the recall on the parts had expired I only had liability insurance and my truck was a total loss. I hope I'm still in the time frame to put in a claim
NHTSA complaint #11723347 — an unverified report by a vehicle owner.
Monroe, NCCrash1 injured
SUSPENSION
The antilock brake system locked up causing me not to be able to stop the vehicle .The shift gear froze up .When I put my foot on the brake pedal it was frozen, I could not control the pedal Also the shift level gear did not work presenting a safety hazard when I tried to put it in park. The Sudden Transmission Downshift which was a safety recall happened There were no warning lamps or lights prior to this incident. The accident caused me to total my vehicle My safety was at risk I injured my leg, I filed a police report I also filed a claim with the Ford company which they quickly denied stating that the recall on the parts had expired I only had liability insurance and my truck was a total loss. I hope I'm still in the time frame to put in a claim
NHTSA complaint #11723347 — an unverified report by a vehicle owner.
Monroe, NCCrash1 injured
SERVICE BRAKES
The antilock brake system locked up causing me not to be able to stop the vehicle .The shift gear froze up .When I put my foot on the brake pedal it was frozen, I could not control the pedal Also the shift level gear did not work presenting a safety hazard when I tried to put it in park. The Sudden Transmission Downshift which was a safety recall happened There were no warning lamps or lights prior to this incident. The accident caused me to total my vehicle My safety was at risk I injured my leg, I filed a police report I also filed a claim with the Ford company which they quickly denied stating that the recall on the parts had expired I only had liability insurance and my truck was a total loss. I hope I'm still in the time frame to put in a claim
NHTSA complaint #11723347 — an unverified report by a vehicle owner.
Phenix City, AL
POWER TRAIN
Rear wheel and steering lock up while traveling at 70mph on interstate causing broken controls on steering wheel . Vehicle is unsafe to drive. Truck was taken to Rivertown Ford 1680 Whittlesey Rd Columbus Ga 31904 for recall repair. Truck was released to me with no signals no wipers. The steering is very loose and hard to control
NHTSA complaint #11722639 — an unverified report by a vehicle owner.
Phenix City, AL
STEERING
Rear wheel and steering lock up while traveling at 70mph on interstate causing broken controls on steering wheel . Vehicle is unsafe to drive. Truck was taken to Rivertown Ford 1680 Whittlesey Rd Columbus Ga 31904 for recall repair. Truck was released to me with no signals no wipers. The steering is very loose and hard to control
NHTSA complaint #11722639 — an unverified report by a vehicle owner.
Phenix City, AL
ELECTRICAL SYSTEM
Rear wheel and steering lock up while traveling at 70mph on interstate causing broken controls on steering wheel . Vehicle is unsafe to drive. Truck was taken to Rivertown Ford 1680 Whittlesey Rd Columbus Ga 31904 for recall repair. Truck was released to me with no signals no wipers. The steering is very loose and hard to control
NHTSA complaint #11722639 — an unverified report by a vehicle owner.
Winter Haven, FL
VEHICLE SPEED CONTROL
While driving at any speed, 55 , 65 my truck downshift to 1st gear. It locks up the back tires and the truck starts squealing. And sometimes while driving it just jumps into limp mode into 3rd or 5th gear and it wont come out of 3rd or 5th gear. I do understand there is a recall for this but Ford is telling me my truck is not included in the recall.
NHTSA complaint #11716784 — an unverified report by a vehicle owner.