Ford F-250 SD body problems

STRUCTURE:BODY

Cab trim is coming off vehicle, causing likelihood of vehicle getting water inside the body/ structure of the vehicle, which can lead to degradation and loss of structural integrity during a collision.

NHTSA complaint #11755557 — an unverified report by a vehicle owner.

STRUCTURE:BODY

While driving down a two-lane road at approximately 60 miles an hour I passed a semi truck coming in the other direction and the momentary change in air pressure caused my hood to unlatch. Thankfully the secondary latch kept the hood from fully opening but had that latch not worked the hood would have flown open into my windshield.

NHTSA complaint #11741097 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Vehicle: 2024 Ford F-250 Component: STRUCTURE – SUNROOF/MOONROOF Summary: While driving at highway speed (~75 mph) on I-75, the twin-panel moonroof suddenly exploded outward with a loud bang. All glass was expelled upward/outward; no glass fell into the cabin or onto the sunshade. No vehicles nearby, no overpasses, no impact evidence on paint/roof, no strike point visible on remaining glass edges. Vehicle has a documented history of three prior dealership repairs/adjustments for leaks and alignment issues with the sunroof assembly at Sam Galloway Ford. Ford has denied warranty coverage twice, citing "radiating cracks" and claiming tempered glass cannot explode outward without external influence, despite zero physical evidence of impact and despite the prior misalignment repairs being a known cause of stress fractures in tempered glass. This is a serious safety defect — the explosive failure at highway speed created a sudden open roof and loud detonation that could have caused loss of vehicle control.

NHTSA complaint #11716196 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The drivers side door latch does not allow the driver to exist the vehicle as the door lock on the drivers door has only worked intermittently. When the lock doesn’t unlock on the drivers door, I have to use the passenger or rear doors to enter and/or exit the vehicle. The drivers door won’t even allow me to manually unlock the door using the latch—when I grip the latch tight enough to grab the door lock pin it cannot even be pulled up manually, it’s as if it is being pulled back down with heavy force. This is a significant hazard in the event of an emergency as I cannot exit the vehicle. The truck only has -7,000 miles on it and is in like new condition. This began back in August of 2024, but then stopped for a while and returned intermittently, but now seems to be a regular occurrence. This need to be addressed by Ford ASAP.

NHTSA complaint #11712112 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The back window shattered after turning on the rear window defroster. This put back seat occupants in harm. It impaired my vision. There were no warnings to this failure. My insurance company has been notified. Independent auto repair & glass repair shops have inspected the damage. Window must be replaced.

NHTSA complaint #11707740 — an unverified report by a vehicle owner.

STRUCTURE:BODY

door lock actuator on passenger side door has stopped working. cannot unlock or lock the passenger side door from drivers side or outside of passenger side. from inside, driver must reach across vehicle by undoing seat belt, usually with car running, sometimes with transmission in drive, to manually unlock passsenger door for passenger. This has been a common complaint on Ford Forums. It is evidently affecting many trucks. Please put out a recall on this problem. Thanks

NHTSA complaint #11703630 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Noted strange "thumping" sound in truck. Took to certified local mechanic who has worked on our vehicles since 2016. This truck has just over 117,000 miles, I am the original owner (ordered while stationed in Afghanistan) and there has never been an accident, there has been no reason for removal of the body from the frame unless the Ford dealership who repaired the missing wire harness when the truck was less than 90 days old had to remove the truck bed. Inspection of vehicle noted the bolts holding the body to the frame were missing. Vehicle is currently being repaired. The risk is the body could have come off the frame and potentially caused bodily or property damage. I contacted Ford but have not received any feedback other than the call center laughing at me for the situation. There were no warning lights on the dash nor codes given to my scanning tool by the vehicle. Mechanic stated this is the third F-Series of this generation they have seen this year with the exact same problem. Truck cannot be moved due to safety concerns, locked out/tagged out of service. Repairs will cost approximately $2,500 including time and materials.

NHTSA complaint #11688214 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Fraudulently sold vehicle from Janovich Auto in Omaha, Ne. That does not have correct or proper documentation on vehicles history. Dealership purchased vehicle in New York. And sold it to me in Nebraska. With showing me history and suspect them bring it to Nebraska with proper legal documention.

NHTSA complaint #11679656 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2023 Ford F-250 SD. The contact stated that while attempting to roll up the front driver's side window, the window partially rolled up. The contact stated that the front passenger's side window had experienced the same failure. There was no warning light illuminated. Additionally, the infotainment system had defaulted to a factory setting independently, causing the Forward Collision Avoidance system and several other safety features to be deactivated. The contact stated that the failures were intermittent. The vehicle was taken to a local dealer however, the failures could not be duplicated. The vehicle was not repaired. The contact related the window failure to NHTSA Campaign Number: 23V507000 (Structure); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 1,000.

NHTSA complaint #11677482 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2024 Ford F250 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (BACK OVER PREVENTION, STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11673993 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2020 Ford F-250. The contact stated that the sunroof had been leaking for approximately 2 years. The contact used rubber mats to cover the carpet, but the carpet was soaked. The contact stated that the vehicle was taken to a local dealer two times and the dealer informed the contact that the vehicle had been repaired; however, the failure persisted. The contact stated that recently the tailgate had an electrical short circuit following a period of heavy rain. The contact had taken the vehicle back to the same dealer. The vehicle was repaired. The contact informed the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 6,000.

NHTSA complaint #11672555 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Electronic tailgate randomly opens while driving and causes significant safety issue while hauling materials. Has happened multiple times.

NHTSA complaint #11667451 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The drivers door power door lock fails to operate either to unlock the vehicle or to lock it. This is a safety risk as the power door lock should automatically lock the door once the vehicle reaches a certain speed to help doors remain shut in roll over accidents. Automatically locking the door also provides some security to occupants for carjacking. This problem first started when the door lock actuator failed to work in freezing weather at approximately 19,000 miles. The dealer was unwilling to repair it under warranty do to not being able to duplicate the condition despite video evidence. The problem has progressed to where it now no longer functions at all. This is not an uncommon issue as I have spoke with others who have had the same failure. Previous model year trucks have has customer gotten extended warranty from Ford to cover the lock malfunctions. Customer Satisfaction Program 20M04. Links to others reporting the same/similar issue: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11655065 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2022 Ford F-250. The contact stated that while his son was driving at 3 MPH, the vehicle jerked abnormally. There were no warning lights illuminated. The contact stated that the vehicle should have been included in NHTSA Campaign Number: 22V087000 (Structure, Power Train). The vehicle was then taken to a dealer where it was diagnosed, and the contact was informed that the transmission output shaft shield and heat shield needed to be replaced. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,900.

NHTSA complaint #11648809 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Driver door will not latch Door could swing open while driving

NHTSA complaint #11633795 — an unverified report by a vehicle owner.

STRUCTURE:BODY

On or about [XXX], [XXX] I contacted Ford customer relations about the roof installed molding Rear mounting points had broken apart on my vehicle (both sides) and the molding is lifting up. Advised that if could become dislodged during operation. Received a Case # [XXX]. After several calls, I was told no action will be taken on their part because the vehicle over 3yrs old. I contacted the local Ford dealership (Lafayette Ford) and was told by one of the addon tech that it's a known issue and that Ford currently carries the newly designed replacement part. He spoke to manager in the service department . He then sttn that I would need to get a case number, I told him that I'd had one and provided it to him. More phone calls made and they will not change their position. On 11/1/2024 I was told that the case was closed almost immediately after it was opened. Ms Tara sttd that the supervisor was going to request that the case be reopened. 11/18/2024, I called back because of no response. Ms Jaclyn sttn, not covered, Ford not doing anything. I don't know how long or when they broke. The roof has never been used to carry anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11633681 — an unverified report by a vehicle owner.

STRUCTURE:BODY

1 .Driver's side door will not close in cold weather due to frozen actuator. TSB has been issued on this problem; Ford will not repair due to vehicle being out of warranty. 2. Backup/vehicle camera's do not always work when truck is in reverse. TSB has been issued on this problem; Ford will not repair due to vehicle being out of warranty. 3. Ford inadvertently installed a substantially smaller fuel tank on my specific vehicle. TSB has been issued on this problem; Ford will not repair due to vehicle being out of warranty.

NHTSA complaint #11621975 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Our 2108, Ford F-250, Lariat model with extended cab, the sunroof brackets (plastic) broke and the sunroof can not be opened or closed, and became loose. The brackets that hold the glass in place are made of plastic and they deteriorated to the point where they would no longer hold the glass in place. This is possibly a safety concern as the glass may detach from the roof and cause injury in the cab, or possibly fly off and impact oncoming vehicles or vehicles behind the F250. These brackets should not be made of plastic due to the very large glass sunroofs weight. This is a known problem as indicated by many others on youtube.com, and other online website postings. Our F250 was taken into our local Ford dealership service department and upon inspection the tech indicated that both sides of the plastic arm brackets were broken and the window was non-operable. As per technicians official vehicle report it required replacement of FL3Z 1651070 E :GUIDE. Cost was $945.47 to replace plastic brackets which will more than likely break again after minimal strain due to the heavy weight of the glass sunroof.

NHTSA complaint #11619181 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The black plastic "roof rails" on the roof of my truck began cracking several months ago - I reported this to the dealership and just got excuses. I showed this to my dealership again on Friday and they said they would look into it. Today while driving the truck the entire roof rail came off and flew into traffic on the highway.. luckily no one hit it or did it cause a crash, etc. However when I did look this issue up on the internet it seems Ford already has an active recall for this type of problem on another model car, however google searching the issue with my truck I found hundreds of complaints on different bulleting boards, and the other problem is apparently Ford is not covering the replacement of this part, and the only way to replace it is to remove the rear window (which has also resulted in MANY shattered windows) Ford did a recall for a similar issue with the Ford Explorer - The Ford reference number for this recall is 21S22. I fell this is an issue that should be addressed and how Ford plans to fix this as I even purchased an extended "platinum warranty" from Ford on this vehicle - - yet now they are refusing to do anything I dont have to pay hundreds of dollars to fix or risk shattering my windows.

NHTSA complaint #11610950 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2015 Ford F-250. The contact stated while driving at approximately 30 MPH and various speeds, the vehicle rolled over a dip in the road the truck bed shifted, and the vehicle jerked to the right or the left. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the bushings on the suspension needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 176,000.

NHTSA complaint #11591791 — an unverified report by a vehicle owner.