540 of the
11,737 complaints filed about the Ford Mustang
are about the body and structure —
5% of everything owners reported.
The worst model year for it is 2005.
It's the 4th time in the last 3 weeks that the passenger door which is locked just opens on its own. I start to hear the air hissing and I get a door open alarm in the dashboard. Scary because 2x it was while on I -4 and almost lost control of the car trying to figure out what was happening and trying to reach for the door.
NHTSA complaint #11754318 — an unverified report by a vehicle owner.
The passenger side door is periodically opening to the first catch while driving on the highway without anyone touching the handle and it does not matter that the door is locked. It is very scary for any passenger when it happens. For the driver the tendency is to try to reach over and re-close the door at highway speed which seems dangerous.
NHTSA complaint #11754049 — an unverified report by a vehicle owner.
Our 2017 has had an ongoing problem through the years with the passenger door opening at speed. Sometimes going 70 mph on the interstate. Lately it has happened more and more. Yesterday, my wife called me at work, very upset saying that the passenger door popped open again on her way to work. I have read that Ford has had some issues with driver side doors opening, but have not seen a recall for the passenger side. This is very dangerous and scares my wife. Ford seems to be very slow with giving attention to safety issues. Last year, our rearview camera on the same car was supposed to have been repaired. They did part of the job but said they are waiting on a part. That was October of 2025. I have heard nothing back. I have contacted the dealership, who tells me they will get back with me, but they basically have not. Meanwhile, I still have a nonworking backup camera. I know they are bogged down with recalls, but these are ongoing, very serious safety issues.
NHTSA complaint #11749603 — an unverified report by a vehicle owner.
This is a Mustang convertible. The doors would be open all of the sudden when the car is running especially on highway. It's not wide open but ajar. The wind would blow into the car, noisy and scary. Both doors have this issue, mainly on driver side. The passenger side also happened once on highway when my daughter was there. This typically happen in a long drive like couple of hours. The first time this happened is couple of years ago. This issue happened more and more often in the past year. I found online that this issue was reported and some of the cars were recalled. However, my car is not one of those that were recalled. I believe this is a big deal and should be taken care of seriously. Thank you.
NHTSA complaint #11745612 — an unverified report by a vehicle owner.
While driving my recently purchased 2017 Ford Mustang Convertible from Florida to North Carolina, the passenger-side door repeatedly unlocked and partially opened while the vehicle was traveling at interstate speeds. This occurred approximately 12 times during the trip. The door appeared to latch normally when closed, but would unexpectedly unlock and pop open while the vehicle was in motion. This created a significant safety concern due to the risk of occupant injury, driver distraction, and potential loss of vehicle control. I am aware that Ford has issued recalls related to door latch failures on certain Mustang models; however, my vehicle's VIN is not included in the recall population. Based on my research, numerous owners of Ford Mustang Convertibles from model years around 2017 have reported experiencing similar door latch and door-opening issues. Given the frequency of the occurrences and the obvious safety implications of a vehicle door opening while traveling at highway speeds, I believe this issue warrants further investigation.
NHTSA complaint #11744936 — an unverified report by a vehicle owner.
Driver door opened to secondary latch position while driving on the highway at 70mph on 5/16/2026. The warning system came on and driver had to navigate holding the door and stopping safely during high speed traffic to close the door. Will take to dealership when next available opening day. No accident or police were involved. Driver found older warning affecting same year,make,model for recall but unsure if problem was corrected before purchase or if this vin# was included in recall campaign. Campaign 21N10.
NHTSA complaint #11738388 — an unverified report by a vehicle owner.
My passenger door latch pops open nearly every time I drive on the highway. The latches were previously the subject of Safety Recall 16S30. I had my vehicle inspected by a Ford Dealership. No repairs or work was deemed necessary at that time. In the years since, my door now comes unlatched. Infrequently at first and now with very alarming frequency. Safety Recall 20S30 was issued specifically to address these inspections and recalls being completed ineffectually. Somehow my VIN has been left off of this recall even though it was on the 2016 one. The dealership is trying to charge me nearly $2000 to fix a known safety issue. This seems unreasonable, unfair, and extremely dangerous.
NHTSA complaint #11726419 — an unverified report by a vehicle owner.
OVER THE LAST FEW MONTHS MY PASSENGER DOOR COMES AJAR AT HIGHWAY SPEEDS. THIS IS EXTREMELY DANGEROUS. I HAVE NOTED THERE IS A RECALL FOR 2015 MODELS FOR THIS ISSUE ALSO BUILT AT THE FLAT ROCK PLANT. I ALSO NOTE THAT MANY OWNERS OF SIMILAR MODELS ALSO NOT INCLUDED IN THE OPEN RECALL ARE ALSO HAVING THE SAME ISSUES. WHAT IS IT GOING TO TAKE TO MAKE FORD RECALL MORE MODELS? A CHILD FALLING OUT OF A MOVING CAR ON THE HIGHWAY?
NHTSA complaint #11695240 — an unverified report by a vehicle owner.
I have being having issues with the doors unlocking not completley but to the second lock, the open door light will show up on the dashboard, at first it was only the passenger side one, then it was both, took it to ford and they did nothing, also for the RECALL 25v572 they told me I had to buy a new camera
NHTSA complaint #11694865 — an unverified report by a vehicle owner.
I am filing this complaint regarding a vehicle I purchased from Florida Fine Cars in Miami Gardens on [XXX}. The vehicle is a Ford Mustang GT with a Roush supercharger (VIN: [XXX] ). Immediately after purchase, the car exhibited serious performance and safety issues that were never disclosed by the dealer. Within hours of driving home, the vehicle showed severe power loss, hesitation during acceleration, and loud mechanical noises at highway speeds. These issues were not detectable during the brief, low-speed test drive the dealership provided. Additionally, by the next morning, the car emitted a strong plastic or chemical odor under the hood, which intensified in the Florida heat — suggesting a possible engine, exhaust, or emissions-related fault. The dealer misrepresented the condition of the vehicle, repeatedly claiming it was “fully inspected” and “in excellent condition.” However, a certified Ford dealership technician later confirmed that the car “ran like garbage” and required immediate diagnostic attention. These defects are potentially safety-related, as they directly affect the engine’s performance, drivability, and emissions integrity. The vehicle could stall, lose power during acceleration, or emit toxic fumes. Florida Fine Cars has refused to take responsibility, despite clear evidence that the car was sold with undisclosed defects. Their actions constitute false advertising, misrepresentation, and a disregard for consumer safety. I urge NHTSA to record this complaint and investigate whether similar vehicles sold by Florida Fine Cars (or others with aftermarket superchargers) have unreported safety or emissions defects. This poses a serious risk to consumer safety and compliance with federal motor vehicle safety standards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11693399 — an unverified report by a vehicle owner.
Because of Mustangs heavy doors the latch mechanism malfunctioned and the door came open on the highway. I realize the car is old but I have read up on other complaints on mustangs. The door was fine and within the couple of hours of seeing the problem I was driving 70 on the highway. And I heard the door ding go off and something told me to grab the door. It was all I could do to get back home. Which has now led to other issues like the door sagging and the window is now messed up.
NHTSA complaint #11689960 — an unverified report by a vehicle owner.
Subject: Request for Investigation - Fraudulent and Falsified Vehicle Records (Crest Ford & Roy O'Brien Ford, Possible Involvement of Bell Ford) Dear Attorney General, I am submitting this complaint to formally request an investigation into fraud committed by Roy O'Brien, an automobile dealership located in Michigan. On [XXX], 1 purchased a 2024 dark horse mustang #R8911 from Roy O'Brien under the representation that the vehicle was brand new, undamaged, and met all safety standards. After the sale, I obtained evidence that the vehicle had, in fact, been in an accident during transport and subsequently altered and resold without disclosure. This constitutes misrepresentation and consumer fraud under Michigan law. Specifically: • The dealership and its employees knowingly concealed the accident and subsequent alterations. • The vehicle was sold as "factory new," despite being materially compromised in safety and integrity. • I paid full market value under false pretenses, believing the vehicle to be undamaged and original. I have retained documentation, communications, and repair evidence that substantiate this fraud, including proof that dealership personnel were aware of the accident. I am prepared to provide all supporting records for your review. This misconduct not only caused me financial harm but also created a serious public safety risk, as the vehicle does not meet proper safety standards. I respectfully request that your office investigate this matter for potential violations of Michigan's Consumer Protection Act and any applicable fraud statutes. Please advise me on next steps and whether additional information is required. I am willing to fully cooperate with your investigation. 1. The vehicle had been in an accident during transport prior to sale. 2. Crest Ford appears to have falsely documented services that were never performed, in an effort to disguise the vehicle's accident history and damage. 3. These falsified service records were used to conspire. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
NHTSA complaint #11686178 — an unverified report by a vehicle owner.
Over the past year, we've had this car into the Ford of Clermont Florida dealer 5 times about a leak. Whenever we have a storm, the back footwell fills with water. Their leak specialist has said he has found the source of the issue multiple times and after each "repair", we still have a leak. They've replaced the rubber around both side windows and they've asked us to have the front windshield replaced. Even with all of this work, we still have a leak. In the longer term, this could compromise the structural integrity of the car. I don't know what else to do beyond bringing the car back again. I am listing [XXX] as the date the "incident occurred" because this is the latest water breach. But, it's been happening over the past year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11684927 — an unverified report by a vehicle owner.
My door pops open while driving. You can hear it and the dash lights up that the door is ajar. Have to pull over and open and close the door. This has happened multiple times during various speeds and road conditions. Ford has recalled the door latches on the years prior but this year is not included. It has been occurring for over a year about 3 times a month.
NHTSA complaint #11677172 — an unverified report by a vehicle owner.
Right after picking up my 2015 Ford Mustang from dealer service on July 23, 2025, the hood suddenly flew open while I was driving, completely blocking my view and creating a serious risk of collision. The dealership had performed multiple recalls and a multi-point inspection but did not flag any hood latch issue. The vehicle was released as “safe to drive,” yet this happened immediately after leaving their service. This was an extremely dangerous situation that could have caused a serious accident. The force of the hood flying up also caused major damage to the hood and surrounding components. The dealership took the car back and even offered me a rental, but they are refusing to take responsibility or repair the damage, claiming they are not at fault. I am reporting this because it is a serious safety issue and I want to ensure it is properly investigated to prevent similar incidents. I am also requesting that the dealer or manufacturer repair the damage or reimburse me for the cost to fix it, as this was caused immediately after their service.
NHTSA complaint #11676323 — an unverified report by a vehicle owner.
While driving 45mph, my passenger door suddenly opened, and I received a notification on my car's dashboard warning me that the door had opened. When it was safe to pull over, I was able to shut the door but this has been the second time this has occurred, the first being about 2 months earlier while I was driving on the free way going 65mph. This is very dangerous since if my door opened while I was driving, my belongings could fall out of my car while driving, my passenger would be put at risk, and my door could potentially hit another car next to me. Ultimately, my passenger door's lock failed and it is available for inspection upon request. The door failing to stay locked while driving put me and my passenger at risk. The vehicle has not been inspected since I looked online and many others with my car have this issue, but Ford requires hundreds of dollars just to inspect which I can not afford right now. There was a warning sign on my car's dashboard that my passenger door opened while I was driving.
NHTSA complaint #11672889 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Mustang. The contact stated while driving at an undisclosed speed, the trunk wing spoiler detached and flew off the vehicle. The vehicle was taken to the dealer and the contact was advised that the trunk and the wing spoiler needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several times. In addition, the contact stated that during a previous failure, the trunk and the wing spoiler were both replaced. The first two failure occurrence and the trunk and the wing spoiler, were both repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 5,000.
NHTSA complaint #11661488 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Mustang. The contact stated while the vehicle was parked and unoccupied, water leaked into the doors. The contact stated that a dealer was contacted. The contact stated that while it was snowing the water in the door would freeze. The vehicle was taken to the dealer to be diagnosed; however, the contact refused to leave the vehicle at the dealer, and the contact declined to pay for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 129,983.
NHTSA complaint #11659027 — an unverified report by a vehicle owner.