FaultScore

FaultScore report

1999 Ford Mustang problems

Owners have filed 281 complaints about the 1999 Ford Mustang with NHTSA between 1999 and 2021. The largest single group is the brakes. Across this model's run it ranks 21 of 33 worst.

C

FaultScore 56/100

Higher is worse. Measured against the other years of the Ford Mustang.

How this is worked out

The numbers

281

Complaints

63

Crashes reported

2

Fires reported

21

Injuries reported

3 complaints report a death.

60,000 mi

Median mileage at failure

Half of reported failures happened before this

15%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 42 vs 50 Severity 100 vs 50 Early failure 26 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 42
Against the median year of the Ford Mustang. 50 means typical for this model; 100 means roughly double.
Severity — 100
31.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 26
15% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1999 compares with every other Ford Mustang

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1999 Ford Mustang

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 47 16.7%

16 crashes, 0 fires · median 117,500 mi

Engine & Cooling 35 12.5%

Median failure at 62,000 miles

Airbags 32 11.4%

24 crashes, 0 fires · median 87,500 mi

3 crashes, 0 fires · median 25,000 mi

9 crashes, 0 fires · median 134,000 mi

Seat Belts 21 7.5%

2 crashes, 0 fires · median 36,000 mi

Steering 13 4.6%

3 crashes, 0 fires

Tires 11 3.9%

Median failure at 105,000 miles

0 crashes, 2 fires

Seats 10 3.6%

4 crashes, 0 fires · median 111,000 mi

Suspension 10 3.6%

Median failure at 96,000 miles

Fuel & Propulsion 9 3.2%

1 crashes, 0 fires

Body & Structure 9 3.2%
Lights 8 2.8%

Median failure at 60,000 miles

Windows, Mirrors & Wipers 4 1.4%

Median failure at 53,396 miles

Other & Unspecified 3 1.1%

1 crashes, 0 fires

Doors, Latches & Locks 3 1.1%

Median failure at 80,000 miles

Equipment & Accessories 2 0.7%

Median failure at 31,689 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Frontal 22 22.9%
Gasoline 18 18.8%
Antilock/Traction Control/Electronic Limited Slip 16 16.7%
Conventional 14 14.6%
Automatic Transmission 10 10.4%
Manual Transmission 6 6.3%
Engine 5 5.2%
Anchorage 5 5.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 1 2.6%
10,000 – 24,999 miles 1 2.6%
25,000 – 49,999 miles 8 20.5%
50,000 – 74,999 miles 15 38.5%
75,000 – 99,999 miles 6 15.4%
100,000 – 149,999 miles 6 15.4%
150,000+ miles 2 5.1%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 1999 Ford Mustang 2-DR.

Frontal crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
1999 Ford Mustang 2-DR.

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 1999 peak 12 Apr 2021

NHTSA investigations into the 1999 Ford Mustang

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP05005 Opened 22 Sep 2005 Closed 4 Jan 2006 ENGINE AND ENGINE COOLING:ENGINE

SPARK PLUG EJECTION FROM CYLINDER HEAD

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...

Recalls on the 1999 Ford Mustang

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

09E025000

EXTERIOR LIGHTING:HEADLIGHTS

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

09E012000

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

08E050000

EXTERIOR LIGHTING:HEADLIGHTS

K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk: WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.

06E064000

EXTERIOR LIGHTING

CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

06E056000

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

06E049000

EXTERIOR LIGHTING

CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

06E038000

EXTERIOR LIGHTING

CERTAIN ALFAOTTO COMBINATION HEADLAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

00V349000

PARKING BRAKE:CONVENTIONAL

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL TRANSMISSIONS. IF A VEHICLE IS PARKED WITH THE PARKING BRAKE NOT FULLY APPLIED AND NOT IN FIRST GEAR, AS DIRECTED IN THE OWNER GUIDE, AND THE SELF ADJUSTMENT PAWL SUBSEQUENTLY SKIPS ONE OR TWO TEETH, THE VEHICLE COULD MOVE ON SOME GRADES.

Risk: THIS COULD RESULT IN UNINTENDED VEHICLE MOVEMENT AND A VEHICLE CRASH WITHOUT PRIOR WARNING.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2001079 250 units in Canada

Suspension

On certain Mustang SVT vehicles, when operated in severe driving cycles such as frequent drag race type standing start acceleration, the ball joint in the rear suspension knuckle where the lower control arm attaches may be displaced longitudinally out of its installed position. If this occurs, the stress levels in the knuckle casting will increase and the casting may fracture. The corner of the vehicle will then drop and the lower control arm may contact the inside of the wheel, possibly affecting directional control. Correction: Dealers will install a revised rear suspension knuckle assembly with positive retention of the ball joint.

Recall 2000282 18,700 units in Canada

Brakes

On certain vehicles equipped with manual transmissions, if parked with the parking brake not fully applied and not in first gear, as directed in the Owner Guide, and the self adjustment pawl subsequently skips one or two teeth, the vehicle could move on some grades. This could result in unintended vehicle movement and a vehicle crash without prior warning. Correction: Dealers will modify the parking brake control and install a plate or over-bracket to the control to lock the self adjust mechanism in position following adjustment.

Recall 1999176 1,889 units in Canada

Seats And Restraints

On certain vehicles, the seat belt retractor in certain seating positions may have a pin shaft in the switchable ELR/ALR(emergency locking retractor/automatic locking retractor) mechanism that is incorrectly formed. In some circumstances, the switching mechanism could become non-functional, which could prevent the seat belt webbing from being extracted from the retractor. Correction: Affected vehicles will be inspected and suspect lap and shoulder belt assemblies will be replaced.

Recall 1999153 1,891 units in Canada

Emissions

On certain Mustang GT vehicles equipped with 4.6 litre, 2-valve engines, the transmission control wire harness may chafe against the EGR tube and sleeve possibly damaging the harness convolute and wires. This damage could cause powertrain and emission control concerns such as illumination of the Malfunction Indicator Lamp (MIL), engine not starting and the transmission failing to upshift. Correction: Transmission harness will be inspected for damage and repaired or replaced and rerouted as necessary.

Recall 1999061 35,668 units in Canada

Engine

On certain vehicles, the speed control cable may interfere with the speed control servo pulley and not allow the throttle to return to idle when disengaging the speed control. If the speed control is used and this condition is present, a stuck throttle could result, which could potentially cause an accident. By not using speed control, this condition will not occur. Correction: Vehicles will be inspected and, if required, speed control cable will be replaced.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 95,000 miles Fayetteville, NC Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 1999 FORD MUSTANG. WHILE DRIVING 15 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED AND IMPACTED THE CONTACT IN THE FACE WITH EXCESSIVE FORCE, CAUSING UNKNOWN INJURIES. MEDICAL ATTENTION WAS REQUIRED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10663586 — an unverified report by a vehicle owner.

at 134,000 miles Claremont, FL Crash 1 injured

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 1999 FORD MUSTANG. THE CONTACT STATED THAT AFTER MAKING A LEFT TURN THE VEHICLE SUDDENLY ACCELERATED TO HIGHER SPEEDS. WHEN HE TRIED TO APPLY THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE AND HE CRASHED INTO AN EMBANKMENT. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED DUE TO HIM IMMEDIATELY EJECTING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND A DIAGNOSTIC TEST WAS PENDING AN INVESTIGATION. THE FAILURE AND CURRENT MILES WERE APPROXIMATELY 134,000.

NHTSA complaint #10382829 — an unverified report by a vehicle owner.

Dyersburg, TN Fire

ELECTRICAL SYSTEM

CAR HAD BEEN PARKED IN GARAGE FOR ABOUT 8 HOURS SINCE DRIVEN. CAR CAUGHT FIRE AND DESTROYED GARAGE AND CAR. FIRE INVESTIGATOR SAID THE FIRE WAS CAUSED BY BRAKE SWITCH IN MASTER CYLINDER.

NHTSA complaint #10258621 — an unverified report by a vehicle owner.

Howell, NJ Crash 1 injured

AIR BAGS:FRONTAL

DT: THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY IN A CRASH. THE VEHICLE SWERVED TO MISS DEBRIS IN THE ROAD AND HIT THE GUARD RAIL AT 55 MPH. THE VEHICLE SPUN AND HIT THE GUARD RAIL FOUR TIMES. THE DRIVER'S SIDE SEAT ALSO SNAPPED , NOT ALLOWING THE CONTACT TO REACH THE BRAKE PEDAL AND STOP THE VEHICLE. THE SEAT BELT CAME UNLATCHED AT THE BUCKLE ASSEMBLY. A POLICE REPORT TAKEN AT THE SCENE ,AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED CONTUSIONS TO HEAD, NECK, SHOULDER, HIP, BACK, KNEE, AND ANKLE. THE VEHICLE HAS NOT BEEN INSPECTED.

NHTSA complaint #10146372 — an unverified report by a vehicle owner.

Howell, NJ Crash 1 injured

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

DT: THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY IN A CRASH. THE VEHICLE SWERVED TO MISS DEBRIS IN THE ROAD AND HIT THE GUARD RAIL AT 55 MPH. THE VEHICLE SPUN AND HIT THE GUARD RAIL FOUR TIMES. THE DRIVER'S SIDE SEAT ALSO SNAPPED , NOT ALLOWING THE CONTACT TO REACH THE BRAKE PEDAL AND STOP THE VEHICLE. THE SEAT BELT CAME UNLATCHED AT THE BUCKLE ASSEMBLY. A POLICE REPORT TAKEN AT THE SCENE ,AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED CONTUSIONS TO HEAD, NECK, SHOULDER, HIP, BACK, KNEE, AND ANKLE. THE VEHICLE HAS NOT BEEN INSPECTED.

NHTSA complaint #10146372 — an unverified report by a vehicle owner.

Howell, NJ Crash 1 injured

SEATS:FRONT ASSEMBLY:RECLINER

DT: THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY IN A CRASH. THE VEHICLE SWERVED TO MISS DEBRIS IN THE ROAD AND HIT THE GUARD RAIL AT 55 MPH. THE VEHICLE SPUN AND HIT THE GUARD RAIL FOUR TIMES. THE DRIVER'S SIDE SEAT ALSO SNAPPED , NOT ALLOWING THE CONTACT TO REACH THE BRAKE PEDAL AND STOP THE VEHICLE. THE SEAT BELT CAME UNLATCHED AT THE BUCKLE ASSEMBLY. A POLICE REPORT TAKEN AT THE SCENE ,AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED CONTUSIONS TO HEAD, NECK, SHOULDER, HIP, BACK, KNEE, AND ANKLE. THE VEHICLE HAS NOT BEEN INSPECTED.

NHTSA complaint #10146372 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 110,000 miles Denver, CO

AIR BAGS

II WAS PUTTING MY CAR IN PARK AND THE AIR BAGS INFLATED AND TO GAS LIKE SMELL CAME FROM THE BAGS.

NHTSA complaint #11407514 — an unverified report by a vehicle owner.

Columbus, OH

VEHICLE SPEED CONTROL

I HAVE HAVING ISSUES WITH WIRING. WIDE SHIELD WIPERS DON'T WORK, MULTIPLE HEAD LIGHTS ARE OUT AND DOME LIGHT STAYS ON SOMETIMES

NHTSA complaint #11067021 — an unverified report by a vehicle owner.

Columbus, OH

EXTERIOR LIGHTING

I HAVE HAVING ISSUES WITH WIRING. WIDE SHIELD WIPERS DON'T WORK, MULTIPLE HEAD LIGHTS ARE OUT AND DOME LIGHT STAYS ON SOMETIMES

NHTSA complaint #11067021 — an unverified report by a vehicle owner.

Columbus, OH

ELECTRICAL SYSTEM

I HAVE HAVING ISSUES WITH WIRING. WIDE SHIELD WIPERS DON'T WORK, MULTIPLE HEAD LIGHTS ARE OUT AND DOME LIGHT STAYS ON SOMETIMES

NHTSA complaint #11067021 — an unverified report by a vehicle owner.

at 177,000 miles Houston, TX

SERVICE BRAKES

MY VEHICLE STARTED MOVING WHEN I PARKED IN A 30 DEGREE INCLINE.

NHTSA complaint #11065667 — an unverified report by a vehicle owner.

at 107,000 miles Enumclaw, WA

AIR BAGS

IT WAS LATE SUMMER, CLOSE TO EARLY FALL 2017. MY TWO SONS, AGES 17 AND 15, HAD JUST GOTTEN OUT OF FOOTBALL PRACTICE AND WERE GETTING INTO THE 1999 MUSTANG TO COME HOME. (MY 17 YEAR OLD SON, MATTHEW, HAD BEEN DRIVING FOR QUITE AWHILE, AND HAD NO TRAFFIC INFRACTIONS OR VIOLATIONS YET EITHER, NOR DOES HE NOW. HE HAS BEEM A CAREFUL DRIVER.) THEY WERE DRIVING VERY SLOWLY, AS THEY HAD JUST EXITED THEIR PARKING SPOT, AND THEN PROCEEDED AHEAD, AND WHILE DRIVING IN VERY SLOW MOTION WENT OVER A SMALL BUMP OR NODE, OR BARELY ANYTHING, IN THE ENUMCLAW HIGH SCHOOL PARKING LOT. THE AIRBAGS BOTH BLEW OUT SUDDENLY, SLIGHTLY INJURING MY 15 YEAR OLD SON'S HAND, AND BLINDING AND PUSHING THEM BOTH BACKWARD IN THEIR SEATS. BOTH OF THEM JUMPED OUT OF THE CAR IMMEDIATELY, VERY SCARED. THEY HAD BEEN DRIVING VERY SLOWLY, SO WERE ABLE TO STOP SUDDENLY DO THIS AND STILL SAFELY ENOUGH TO IMMEDIATELY GET OUT. MANY OF THE FOOTBALL BOYS WERE WATCHING, AS THEY WERE DRIVING RIGHT BY THEM, AND EVERYONE BROKE OUT IN EMOTION. ONE WITNESS CLAIMED THAT IT CAUSED THE WHEELS TO LIFT OFF THE GROUND. THEY DROVE HOME THAT DAY, WITH AIRBAGS OUT, BUT SINCE THEY HAVE QUITE DRIVING THE CAR, AS IT APPEARS TO BE ILLEGAL TO DRIVE IT WITHOUT AIRBAGS. NOW WE DON'T KNOW WHAT TO DO ABOUT THIS SITUATION, AND WE ARE LEFT FEELING SHORT OF ONE OF OUR NECESSARY VEHICLES. SINCE THERE WAS NOT ACTUALLY AN ACCIDENT THAT SET OFF THE AIRBAGS, AND THE CAR IS MINIMALLY INSURED, WE DON'T KNOW WHAT TO DO ABOUT IT. NOTE: I AM NOT SURE ABOUT THE EXACT DATE, BUT IT IS CLOSE.

NHTSA complaint #11064898 — an unverified report by a vehicle owner.

West Sacramento, CA

SEAT BELTS

MY SEAT BELTS DO NOT FUNCTION WELL. SOMETIMES, THEY RETRACT VERY SLOW, LOSE AND SOMETIMES THEY DO NOT EVEN RETRACT. ALSO, SOMETIME THEY GET STUCK. WHEN I BRAKE HARD, THEY STUCK AND TOO TIGHT....ON THE OTHER HAND SOMETIMES THEY ARE VERY LOSE AND DOESN'T STAY TIGHT TO MY CHEST, SAME IS THE CASE WITH THE NAVIGATOR SEAT BELTS AND ALSO THE REAR SEAT SEAT BELTS. IT BEEN HAPPENING FOR COUPLE OF WEEKS.

NHTSA complaint #10806365 — an unverified report by a vehicle owner.

at 165,000 miles Augusta, GA

VEHICLE SPEED CONTROL:CRUISE CONTROL

TL* THE CONTACT OWNS A 1999 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE FAILED TO DECREASE IN SPEED WHEN THE CRUISE CONTROL WAS DEACTIVATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO STOP. THE CONTACT SHUT THE ENGINE OFF WHILE DRIVING IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 99V062001 (VEHICLE SPEED CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

NHTSA complaint #10664536 — an unverified report by a vehicle owner.

at 95,000 miles Fayetteville, NC Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 1999 FORD MUSTANG. WHILE DRIVING 15 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED AND IMPACTED THE CONTACT IN THE FACE WITH EXCESSIVE FORCE, CAUSING UNKNOWN INJURIES. MEDICAL ATTENTION WAS REQUIRED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10663586 — an unverified report by a vehicle owner.

at 75,000 miles Pittsburgh, GA

ENGINE

TL* THE CONTACT OWNS A 1999 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, SHE SMELLED A STRONG ODOR OF ANTIFREEZE. THE CONTACT PULLED OVER AND NOTICED A CRACK IN THE PLASTIC MANIFOLD AND COOLANT LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO STATED THAT THE MANIFOLD WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE WAS UNAVAILABLE.

NHTSA complaint #10532387 — an unverified report by a vehicle owner.

at 60,000 miles Sunnyvale, CA

SEAT BELTS

MUSTANG REAR PASSENGER SEAT BELT STUCK.

NHTSA complaint #10398125 — an unverified report by a vehicle owner.

Coco, FL

SEAT BELTS

TL*THE CONTACT OWNS A 1999 FORD MUSTANG. THE CONTACT NOTICED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS WOULD NOT RETRACT SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 99V250000 (SEAT BELTS:FRONT:ANCHORAGE). THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED TO HAVE THE ENTIRE MECHANISM FOR BOTH SIDES REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGES WERE 92,658 AND THE FAILURE MILEAGES WERE UNKNOWN.

NHTSA complaint #10396778 — an unverified report by a vehicle owner.

at 67,000 miles Philadelphia, PA

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

TL*THE CONTACT OWNS A 1999 FORD MUSTANG. THE CONTACT STATED THE VEHICLE HAD A CRACKED MANIFOLD AND IT WAS LEAKING ANTIFREEZE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE MANIFOLD NEEDED TO BE REPLACED. THE DEALER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE MANUFACTURER INFORMED HIM THAT THERE WERE NO RECALLS OR WARRANTIES AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 67,000.

NHTSA complaint #10396750 — an unverified report by a vehicle owner.

at 36,000 miles Fellsmere, FL

SEAT BELTS

TL*THE CONTACT OWNS A 1999 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS HAVE MALFUNCTIONED. THE SEAT BELTS HAVE FAILED BY NOT RETRACTING ENOUGH NOR DOES IT SECURE THE PERSON PROPERLY. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT HE HAD TO REPLACE THE SEAT BELTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

NHTSA complaint #10389828 — an unverified report by a vehicle owner.

at 134,000 miles Claremont, FL Crash 1 injured

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 1999 FORD MUSTANG. THE CONTACT STATED THAT AFTER MAKING A LEFT TURN THE VEHICLE SUDDENLY ACCELERATED TO HIGHER SPEEDS. WHEN HE TRIED TO APPLY THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE AND HE CRASHED INTO AN EMBANKMENT. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED DUE TO HIM IMMEDIATELY EJECTING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND A DIAGNOSTIC TEST WAS PENDING AN INVESTIGATION. THE FAILURE AND CURRENT MILES WERE APPROXIMATELY 134,000.

NHTSA complaint #10382829 — an unverified report by a vehicle owner.

at 31,689 miles Middleton, WI

EQUIPMENT:APPLIANCE:AIR CONDITIONER

1999 FORD MUSTANG A/C STOP WORKING REBUILD COMPRESSION*CW THE CONSUMER STATED THE AIR CONDITIONER STOPPED WORKING. THE DEALER REPLACED IT WITH A RE-BUILT COMPRESSOR AND CHARGED THE CONSUMER $529.17. ONE YEAR LATER, THE AC STOPPED WORKING AGAIN AND THE DEALER REPLACED IT WITH ANOTHER RE-BUILT COMPRESSOR, BUT THE CONSUMER WAS NOT CHARGED. THREE MONTHS LATER, THE AC COMPRESSOR FAILED AGAIN AND THEY INSTALLED ANOTHER RE-BUILT AC COMPRESSOR AND THE CONSUMER WAS CHARGED $ 454.77.

NHTSA complaint #10313144 — an unverified report by a vehicle owner.

Dyersburg, TN Fire

ELECTRICAL SYSTEM

CAR HAD BEEN PARKED IN GARAGE FOR ABOUT 8 HOURS SINCE DRIVEN. CAR CAUGHT FIRE AND DESTROYED GARAGE AND CAR. FIRE INVESTIGATOR SAID THE FIRE WAS CAUSED BY BRAKE SWITCH IN MASTER CYLINDER.

NHTSA complaint #10258621 — an unverified report by a vehicle owner.

at 80,000 miles Salt Lake City, UT

EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

TL*THE CONTACT OWNS A 1999 FORD MUSTANG. WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ACTIVATED, THE CONTACT'S VISIBILITY WAS LIMITED DUE TO THE FOGGY LIGHT COVERS. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 110,000 AND FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10232508 — an unverified report by a vehicle owner.

Sonoma, CA

TIRES:SIDEWALL

MY WIFE AND GRANDDAUGHTER WHERE DRIVING HOME WHEN THE FRONT RIGHT SIDE TIRE SIDE WALL FAILED AT 50MPH AND THE TIRE DEPARTED THE CARS RIM. LUCKILY MY WIFE WAS ABLE TO MAINTAIN CONTROL OF THE CAR AND WAS TRAVELING AT A SAFE SPEED AND WAS ABLE TO STOP THE CAR ON THE RIM ONLY SAFELY. I CHECK TIRE PRESSURE AND MAINTAIN IT TO CAR AND TIRE MANUFACTURES SPECIFICATIONS ON OUR FORD MUSTANG SINCE IT IS A HIGH PERFORMANCE TIRE AND CAR. I 'AM EXTREMELY UPSET AT BRIDGESTONE AS THIS TIRE SHOULD NOT HAVE FAILED AND COMPROMISED THE SAFETY OF MY WIFE AND GRANDCHILD.

NHTSA complaint #10216550 — an unverified report by a vehicle owner.

at 33,000 miles Mars, PA

SEAT BELTS:FRONT

DRIVER'S SIDE FRONT SEAT BELT AND PASSENGER SEAT BELT WILL NOT RETRACT AND LOCKS UP. IT APPEARS THAT THE SEAT BELT WILL NOT WORK IN AN EMERGENCY AS REQUIRED. THIS HAS HAPPENED NUMEROUS TIMES.

NHTSA complaint #10212640 — an unverified report by a vehicle owner.

at 5,000 miles Barnheart, MO

SEAT BELTS

TL*THE CONTACT OWNS A 1999 FORD MUSTANG. THE CONTACT WAS REPAIRING HIS VEHICLE WHEN HE NOTICED THAT THE PASSENGER SIDE SEAT BELT LATCH DID NOT WORK. THE MECHANIC ADVISED HIM TO REPLACE THE SEAT BELT. THERE IS A RECALL ON THE VEHICLE'S SEAT BELTS, BUT THE RECALL # WAS UNKNOWN. THE CURRENT MILEAGE IS 12,000 AND FAILURE MILEAGE WAS 5,000.

NHTSA complaint #10194948 — an unverified report by a vehicle owner.

at 96,000 miles Bakersfield, CA

SUSPENSION

TL*THE CONTACT OWNS A 1999 FORD MUSTANG. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD NOISE. THE NOISE WAS CAUSED BY THE ALUMINUM RIM SPLITTING IN HALF, CAUSING THE RIGHT FRONT WHEEL TO TURN ON ITS OWN. THE WHEEL DETACHED FROM THE VEHICLE AND THE FRAME DROPPED. THE CONTACT HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE CURRENT AND FAILURE MILEAGES WERE 96,000.

NHTSA complaint #10193851 — an unverified report by a vehicle owner.

at 20,000 miles Portland, OR

SEAT BELTS:FRONT:RETRACTOR

TL*THE CONTACT OWNS A 1999 FORD MUSTANG. THE CONTACT STATED THAT THE SEAT BELT ON THE PASSENGER AND DRIVER SIDE WOULD NOT RETRACT PROPERLY UPON ENTERING OR EXITING THE VEHICLE. SHE RECEIVED A RECALL NOTICE AND TOOK THE VEHICLE TO THE DEALER. THE DEALER REPAIRED THE VEHICLE, BUT THE FAILURE STILL PERSISTS. THE DEALER IS CHARGING HER $100 TO REPAIR THE FAILURE AGAIN. THE NHTSA RECALL # WAS UNKNOWN. THE CURRENT MILEAGE IS 88,000 AND FAILURE MILEAGE WAS 20,000.

NHTSA complaint #10193776 — an unverified report by a vehicle owner.

at 105,000 miles Ceres, CA

TIRES

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON NORMAL ROAD CONDITIONS, THE LEFT REAR TIRE CAME OFF THE RIM. THERE WAS NO WARNING SIGNALS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE TIRE DEALER WHO DID NOT RECOGNIZE ANY WARRANTY ON THE TIRE, WHICH HAD ONLY 16000 MILES. A NEW TIRE WAS MOUNTED ON THE RIM AND DID NOT PRESENT ANY PROBLEM. THE TIRE BRAND WAS BIG O AND THERE WAS NO DOT NUMBER ON IT. SIZE: 245/45H17.

NHTSA complaint #10171379 — an unverified report by a vehicle owner.

at 53,396 miles Virginia Beach, VA

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

ON JANUARY 3, 2005, THE HEATER CORE ON MY 1999 MUSTANG HAD TO BE COMPLETELY REPLACED, INCLUDING THE THERMOSTAT. THE WINDOWS HAD FOGGED UP BEFORE AND THE CAR SMELLED LIKE SYRUP BUT I THOUGHT IT WAS JUST VENTS. THE HEATING CORE HAD TO BE REPLACED AND THE COOLANT HAD TO BE RECHARGED AND REPLACED ALSO THIS CAME UP TO $700 DOLLARS. ON AUGUST 16 2005, 2 WEEKS AFTER CHANGING THE COOLANT THE WATER PUMP HAD TO BE REPLACED, ONCE AGAIN THE SYSTEM HAD TO BE FLUSHED THE COST WAS$400. ON JULY 2006 I HAD THE COOLANT SYSTEM FLUSHED AND CHANGED, 1 MONTH AFTER THE COOLANT WAS CHANGED THE WINDOWS STARTING FOGGING UP, I WAS DRIVING MY VEHICLE AND I WAS UNABLE TO GET A CLEAR VIEW OF THE ROAD DUE TO THE FOGGY WINDOWS, THE HEATING CORE ONCE AGAIN HAS TO BE REPLACED, IS GOING TO COST ME ANOTHER $600 DOLLARS TO FIX THIS, I HAVE ALL OF THE PAPERWORK FROM FIRESTONE, I HAVE KEPT UP WITH ALL OF THE MAINTENANCE REQUIRED BY THE MANUFACTURER.

NHTSA complaint #10168452 — an unverified report by a vehicle owner.