513 of the 11,737 complaints filed about the Ford Mustang are about the other systems — 4% of everything owners reported. The worst model year for it is 2015.
513
Complaints
4%
Share of all complaints
27
Crashes
10
Fires
UNKNOWN OR OTHER
A/C lines keep getting pinholes through them. Took to a professional shop 2 different times for 2 different lines and another one just blew for the 3rd time in only 2k miles in just over a year of owning the car.
NHTSA complaint #11757839 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I am extremely disappointed with Ford’s handling of my situation and the lack of customer support for what appears to be a premature major component failure. I own a 2024 Ford Mustang GT with only 56,022 miles. While driving, my air conditioning suddenly stopped blowing cold air. I took the vehicle to an authorized Ford dealership, where it was diagnosed with a catastrophic A/C compressor failure. The compressor had internally locked up, sending metal shavings throughout the A/C system. I was told the repair would require replacing the compressor, expansion valve, desiccant, belt, flushing the system, and recharging the A/C, with an estimated cost of nearly $5,000. I contacted Ford Customer Relationship Center and requested goodwill assistance because this is a 2024 vehicle and this type of catastrophic failure should not happen at only 56,000 miles. I explained that I had only owned the vehicle for approximately 7,000 miles after purchasing it used with around 49,000 miles. Unfortunately, I was simply told that there was nothing Ford could do because the vehicle was outside of the basic warranty. There was no meaningful effort to review the circumstances, no offer of partial assistance, and no indication that Ford was willing to stand behind what appears to be an unusually premature failure of a major factory component. I understand warranties have limits, but customer service should go beyond simply reading warranty terms. A compressor that fails catastrophically and contaminates the entire A/C system on a vehicle this new is not something most owners would reasonably expect. I wasn’t asking Ford to ignore its warranty—I was asking the company to stand behind its product through goodwill assistance for an unusual failure. This experience has left me questioning Ford’s commitment to customer satisfaction. When a major component fails unexpectedly on a relatively new vehicle, customers deserve more than a quick denial. I expected better from a company with Ford.
NHTSA complaint #11754503 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
There are two recalls on this vehicle. South Bay Ford, located just a few miles farther away than Auto Nation Ford in Torrance has no problem with pick up and delivery resources to insure recall work is completed but stated I must use Auto Nation Torrance Ford because I fall into their service area, yet Auto Nation Ford Service Manager contacted on 6/22/2026 @ ~ 4:05 P.S,T. stated they do not have enough people to perform pick and delivery. It would seem to me Auto Nation Ford in Torrance has chosen profits over recall compliance putting lives at risk. I thought this was important enough for you to look into.
NHTSA complaint #11745773 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Description On your vehicles engine, one or more of the clips that retain the engines pistons to their connecting rods may be mis-installed or missing. Safety Risk A mis-installed clip may result in an audible knocking noise that increases over time. Progression of this issue can lead to piston failure and engine damage, resulting in a loss of motive power and increasing the risk of a crash. Remedy Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect your vehicles engine for evidence of mis-installedmissing clips. If found, the engine long block assembly will be replaced free of charge. Recall service not available right now. We have a remedy but parts are not available right now. We will inform you when the service is available. Or, you can contact your dealer.
NHTSA complaint #11744348 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The trunk wiring which powers the tail lights, brake and parking lights, turn signals, trunk light, and the back up camera is too short, and it stretches and breaks when the trunk is opened and closed. Ford is aware of the issue, but is unwilling to fix it. The back up camera was already recalled, but it and the trunk light are not working again because the trunk wiring issue has not been addressed. The biggest auto safety issue is that the tail lights, brake and parking lights, turn signals, and back up light could also fail due to the trunk wiring being too short.
NHTSA complaint #11741698 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Driver and passenger door will randomly unlatch while driving. The door will become ajar while on the highway.
NHTSA complaint #11737647 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
IMRC actuator rod broke causing the air/fuel mix to be sporadic. Creating a misfire on random cylinders. Major loss of power and very jerky motions, causing the vehicle to loose control. Luckily it was on an open spacious road. Unfortunately this has been an ongoing problem and there is nobody selling updated parts the electronics will recognize and very difficult to find oe replacement parts, real costly. And may fix the issue for a short period of time. I have a brand new manifold off of a same totaled mustang since Dec 2025 and the same part broke.
NHTSA complaint #11734247 — an unverified report by a vehicle owner.
NONE
Remote services turned off traction control during a snow storm, and caused the throttle to get struck open.
NHTSA complaint #11728168 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
While backing up back up camera suddenly went to a blue screen unable to see anything.
NHTSA complaint #11728230 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I was driving one day when I began to hear a knocking sound on my vehicle. I then took the time to look up the recall on my current vehicle and it had mentioned “Rear Suspension Knuckles (24S49): Certain vehicles have defective rear suspension castings that can fail, leading to loss of vehicle control”. I just got off the phone with Ford and they expressed me how I do not have that recall under my vin however I am experiencing the exact same description of what is going on and I am trying to get it looked at, but when I told them that I need this issue resolved before something major happens to my vehicle. They had told me that I had to pay for the diagnostic fee as well as it may not be covered once it is fixed. The sound has only got louder and I am afraid I will be driving and something serious will happen.
NHTSA complaint #11728343 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
"I am reporting High Desert Ford (formerly Sunland Ford) for refusing to perform the remedy for Safety Recall 25S89 (NHTSA 25V572) on my 2017 Ford Mustang. Despite my vehicle exhibiting the exact 'distorted/blank image' defect described in the recall, the dealership refused the repair based on two non-compliant grounds: 1. Digital vs. Physical Defect: The dealer stated that because no 'Diagnostic Trouble Codes' (DTCs) were present, they would not replace the camera. This ignores the fact that NHTSA 25V572 identifies the root cause as internal PCB corrosion—a physical hardware failure that Ford acknowledges causes visual distortion regardless of digital codes. 2. Illegal Tie-In (Magnuson-Moss Violation): The dealership is conditioning my federal safety remedy on the removal of an aftermarket dash display. They claim diagnosis is 'impossible' with it installed, yet simultaneously claimed the vehicle 'passed' inspection. This constitutes an illegal tie-in provision under 15 U.S.C. § 2302(c), as they have failed to provide any technical proof that the display caused the internal camera corrosion identified by Ford. I have video evidence of the safety failure which the dealership refused to review. By denying this repair, High Desert Ford is knowingly leaving a vehicle on the road with a defect that increases the risk of a crash."
NHTSA complaint #11727323 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My passenger door latch pops open nearly every time I drive on the highway. The latches were previously the subject of Safety Recall 16S30. I had my vehicle inspected by a Ford Dealership. No repairs or work was deemed necessary at that time. In the years since, my door now comes unlatched. Infrequently at first and now with very alarming frequency. Safety Recall 20S30 was issued specifically to address these inspections and recalls being completed ineffectually. Somehow my VIN has been left off of this recall even though it was on the 2016 one. The dealership is trying to charge me nearly $2000 to fix a known safety issue. This seems unreasonable, unfair, and extremely dangerous.
NHTSA complaint #11726419 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The rear backup camera on my 2019 Ford Mustang intermittently stops working. At times the screen shows a blue screen or displays a “backup camera not available” message. The issue comes and goes without warning. This creates a safety concern when reversing, as visibility is reduced and the camera cannot be relied upon. The problem appears to be electrical and is not consistently functioning.
NHTSA complaint #11726499 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I had parked my car in a spot at an office building. As I was about to put the vehicle in park it lurched forward going over a standard curb across a sidewalk and then into the brick wall of the building. The air bag did not deploy. The car lurched about ten feet total before hitting the wall.
NHTSA complaint #11726181 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My backup camera is inverted (mirrored), causing safety concerns.( left is right). I am waiting for the 26C11/NHTSA 26V-123 software patch.
NHTSA complaint #11724390 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. I lifted the hood after seeing fire in the passenger wheel well. And then in the engine block towards the windshield in the middle of the engine. I am a fire fighter and it appeared to me that the fire was being fed by some kind of substance. Fort Worth Fire department showed up and put the fire out and took a report.
NHTSA complaint #11723807 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
While driving, I attempted to depress my clutch pedal in order to bring my vehicle to a stop. My clutch pedal only went halfway to the floor. I was able to force it down to the floor using a higher than usual amount of force. After bringing my vehicle to a stop I inspected my clutch pedal and found that it had side to side play resulting from a cracked weld where the clutch pedal was welded to a shaft on the clutch/brake pedal assembly. Upon further research online I discovered that other owners of similarly aged mustangs have had identical issues to what happened to me.
NHTSA complaint #11722755 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The weld that holds the clutch pedal broke causing the clutch pedal to not engage properly. Driving in traffic during a down shift stop almost caused an accident. Which led to not being able to shift gears which left the car unable to drive and left the stranded on the side of the road. The weld that hold the clutch pedal in place is insufficient and weak. While researching this issue I found many instances where this has happened to other drivers.
NHTSA complaint #11722492 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The vehicle has ongoing engine and turbocharger problems, including loss of power, knocking, and worsening performance. It also has brake‑booster/vacuum issues that cause reduced braking assist and a hard brake pedal. Electrical and software malfunctions occur intermittently, including warning messages and irregular system behavior. These issues create safety risks and have been observed repeatedly. Some problems were confirmed by service technicians, but the exact cause remains unknown.
NHTSA complaint #11722612 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My 2024 Ford Mustang has been experiencing a serious mechanical issue that the manufacturer has been unable to repair. The vehicle has been at the dealership for an extended period because a defective component cannot be replaced. Ford acknowledged that the required part has not yet been manufactured. The vehicle has remained unresolved for over five months. This creates a potential safety concern because the vehicle cannot be reliably used or repaired.
NHTSA complaint #11722053 — an unverified report by a vehicle owner.