2018 Ford Mustang problems

ENGINE

2018 WITH 118,000 MILES. Had to get a full block engine replacement due to coolant intrusion into the cylinders. This was diagnosed and replaced at a Ford dealership.

NHTSA complaint #11757459 — an unverified report by a vehicle owner.

POWER TRAIN

Was driving my vehicle roughly 10-15mph after a stop, noticed vehicle wasn’t shifting into the gears properly as it was only in 2nd gear and the RPMs kept climbing, when it finally shifted into 3rd gear my transmission proceeded to lockup cause my rear tires to skid and stop in the middle of traffic and in the middle of an intersection disrupting the flow of traffic. Vehicle displayed a wrench light on the dash saying “see manual” as related to a Powertrain issue. Vehicle is in limp mode and barely drives, any shifting after 1st gear will cause the vehicle to lockup and lose all power for several seconds. ONLY HAS 28,330 MILES, DID NOT REACH THE FIRST SERVICE INTERVAL FOR MAINTENANCE ON THE TRANSMISSION.

NHTSA complaint #11754868 — an unverified report by a vehicle owner.

POWER TRAIN

My 2018 Ford Mustang EcoBoost with the 10R80 automatic transmission began experiencing hesitation, delayed engagement, and harsh jerking during low-speed acceleration (15-20 mph), especially when cold. Engine RPM would increase, but the vehicle would hesitate before engaging. The condition worsened over time and eventually the vehicle entered limp mode, causing a significant loss of power and illuminating a wrench warning light. An authorized Ford dealership diagnosed DTC P07F6 (Gear 9 Incorrect Ratio). The dealer verified fluid level, updated the PCM, and performed adaptive relearn procedures, but the problem remained. The transmission fluid was found to be dark with a burnt odor, and the dealer diagnosed an internal transmission failure requiring complete transmission replacement at an estimated cost of $9,250. This created a safety concern because the vehicle did not consistently accelerate as expected when entering traffic, crossing intersections, or merging onto roadways. Delayed engagement and loss of power reduced the ability to accelerate when needed. The vehicle has approximately 82,256 miles and has been maintained according to Ford's recommended service schedule. I am also aware of numerous publicly documented owner reports, technical discussions, and litigation involving the Ford 10R80 transmission used in vehicles from this generation. One of the commonly discussed concerns involves the CDF drum design in earlier 10R80 transmissions. My understanding is that Ford later revised the CDF drum design in subsequent production; however, when I contacted Ford regarding this transmission failure and requested assistance with repair const, they advised that my vehicle was not covered by any recall, customer satisfaction program, or warranty extension related to this issue. I am submitting this report so that my experience can be considered together with other reports to determine whether a broader safety-related defect exists.

NHTSA complaint #11752476 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Mustang. The contact stated that while driving at various speeds, the engine sputtered with the check engine warning light illuminated. There was heavy white smoke coming from the tailpipe. Upon arriving at the destination, the vehicle hesitated to restart, and the contact observed a significant loss of coolant. The vehicle stalled while driving at various speeds. Upon inspection, the dealer confirmed coolant intrusion in cylinders #2 and #3, resulting in total engine failure. The manufacturer was notified of the failure and stated that the VIN was not under recall, and there was no warranty associated with the vehicle. The vehicle was repaired out-of-pocket by the dealer. The failure mileage was approximately 56,000.

NHTSA complaint #11746432 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Mustang. The contact stated that the air conditioning system failed to function as intended. Additionally, the contact stated that while accelerating from a complete stop, several unknown warning lights were illuminated, and the vehicle chugged and failed to accelerate as intended. The contact pulled over to the side of the road. The vehicle was towed to the residence. The contact stated that the vehicle was inoperable. The dealer was notified of the failure and informed the contact that there was no recall or warranty coverage for the vehicle. The contact was provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and suggested to purchase a new vehicle. The contact declined due to the sentimental value of the vehicle. The failure mileage was approximately 69,900.

NHTSA complaint #11744688 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The trunk wiring which powers the tail lights, brake and parking lights, turn signals, trunk light, and the back up camera is too short, and it stretches and breaks when the trunk is opened and closed. Ford is aware of the issue, but is unwilling to fix it. The back up camera was already recalled, but it and the trunk light are not working again because the trunk wiring issue has not been addressed. The biggest auto safety issue is that the tail lights, brake and parking lights, turn signals, and back up light could also fail due to the trunk wiring being too short.

NHTSA complaint #11741698 — an unverified report by a vehicle owner.

ENGINE

1. Component failed and availability for inspection: The engine assembly block failed due to a manufacturing defect known as "coolant intrusion into the cylinders." The vehicle and the defective engine are currently located at my residence and remain fully available for federal or manufacturer inspection upon request. 2. Safety risk: The safety of myself and others was severely compromised. Coolant entering the combustion chambers causes sudden, severe engine misfires across all cylinders, erratic power loss, and instantaneous stalling. Operating a vehicle where the engine can suddenly lose all power on high-speed roads creates an immediate risk of rear-end collisions and catastrophic traffic accidents. Furthermore, high-pressure internal coolant leaks pose an inherent risk of engine fires. 3. Problem confirmed by a dealer: Yes. The problem has been officially diagnosed and confirmed by an authorized Ford dealership service center, which documented internal coolant intrusion. 4. Inspected by manufacturer, police, or insurance: The component was inspected and verified by the vehicle manufacturer's authorized dealership technicians. It has not been inspected by the police or insurance representatives, as no crash has occurred yet. 5. Warning lamps, messages, or symptoms prior to failure: Prior to the diagnosis, the vehicle exhibited a "Check Engine Light." Currently, the vehicle is suffering from critical failure symptoms: the Check Engine Light is flashing constantly, the engine misfire codes are actively showing on all 4 cylinders, and the vehicle shakes violently at low RPMs (rough idling). These severe symptoms first appeared approximately 2 moths ago and have progressively worsened due to the coolant intrusion.

NHTSA complaint #11738968 — an unverified report by a vehicle owner.

POWER TRAIN

While completing a turn at a T-intersection, the vehicle experienced a complete loss of motive power for several seconds, leaving the car stationary in the path of oncoming traffic. The transmission (10R80) failed to engage, a known symptom of internal CDF Drum sleeve failure (TSB 24-2254). This follows a 'Green' inspection by a dealer on March 23rd where an axle seal leak and shifting issues were overlooked. The failure to engage gear during a turn creates an unreasonable risk of a T-bone collision.

NHTSA complaint #11732274 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

While completing a turn at a T-intersection, the vehicle experienced a complete loss of motive power for several seconds, leaving the car stationary in the path of oncoming traffic. The transmission (10R80) failed to engage, a known symptom of internal CDF Drum sleeve failure (TSB 24-2254). This follows a 'Green' inspection by a dealer on March 23rd where an axle seal leak and shifting issues were overlooked. The failure to engage gear during a turn creates an unreasonable risk of a T-bone collision.

NHTSA complaint #11732274 — an unverified report by a vehicle owner.

ENGINE

A check engine light turned on and the vehicle was taken to a local dealership. The check engine light was for an engine misfire and was diagnosed further. There was an engine failure due to coolant entering the system. Upon further research, I learned this is a common issue for 2016-2020 Ford Mustangs and it is due to a faulty engine design. The dealership is recommending a new engine install with a price tag of over 13,000 despite this being known to happen because of a badly designed engine with these cars.

NHTSA complaint #11731787 — an unverified report by a vehicle owner.

ENGINE

The vehicle was subjected to the “ecoboom” due to Ford’s lack of care when designing the engine. The car blew the head gasket and now requires an engine rebuild.

NHTSA complaint #11731374 — an unverified report by a vehicle owner.

ENGINE

I was told by my mechanic I have a head gasket leak. Turns out there is a class action lawsuit for my 2.3 ecoboost motor for this coolant intrusion problem. It is a known problem. It is a safety issue as I’ve heard of some engine fires. My car only has 56000 miles on it but it is a 2018 so just out of the manufacturer warranty. I’ve reached out to Ford but no definitive answer on whether they will help or not they want me to pay them to diagnose it even though I’ve already had it properly diagnosed

NHTSA complaint #11730972 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera was inoperable. The vehicle was not repaired. The failure mileage was unavailable.

NHTSA complaint #11727593 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2018 Ford Mustang. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the dealer inspected the rear-view camera, and the camera was found to be functional. However, the contact reported that the camera image was distorted, with a grey raindrop line running across the screen. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 99,858.

NHTSA complaint #11726770 — an unverified report by a vehicle owner.

ENGINE

When driving the car, the engine temperature light came on, pulled the car over to let it cool down, when cooled, drove home and looked in the engine compartment, found the coolant reservoir empty, filled it with proper coolant, next day the engine light came on, took to O'Reilly auto parts to scan code, problem was Cylinder #3 misfire, changed out spark plug, noticed that coolant reservoir was low again, searched internet for possible causes when found that many people are having the same issue, turns out Ford manufactured the 2.3L engines with a faulty design where the cooling leaks into the cylinders "Coolant intrusion". the fix that Ford has established for this issue is to replace the engine with a "long block" version, but will not issue a recall. We have contacted Ford and explained the issue, but they will not repair. This should not be happening to a car with only 27,000 miles. now we are stuck with a car we can't drive and don't have the extra $5,000 plus dollars to replace the engine!

NHTSA complaint #11725806 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Touch screen system has completely stopped turning on (and wont turn on) any time the outside temperature drops below about 70 degrees fahrenheit. Per online research this is a common, known issue and given that this prevents the use of key saftey features such as the backup camera and climate controls I am unsure why this has not yet initiated a safety recall. I have dealt with this for the past 3 winters and can confirm it is 100% in relation to outside temperature. There is no warning lamp/message. The screen will simply not turn on in below 70 degree temperatures. A component to the touch screen must be shielded improperly/not graded for outdoor use.

NHTSA complaint #11723224 — an unverified report by a vehicle owner.

STEERING

Recall

NHTSA complaint #11714068 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Recall

NHTSA complaint #11714068 — an unverified report by a vehicle owner.

ENGINE

Engine stopped working while traveling down a major interstate. Upon further inspection, the engine (EcoBoost) was defective and had to be replaced at my expense. This type of engine is known to have a manufacturing defect and was barely out of warranty. Ford would not replace the engine. Thank you

NHTSA complaint #11713953 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

Recall

NHTSA complaint #11714068 — an unverified report by a vehicle owner.

ENGINE

Random/multiple misfires and cyl 3 misfire (P0300 and P0303). Mechanic used a borescope and found coolant on the walls; visible coolant intrusion in cylinder 3. Coolant has gotten to low levels. Very rough cold start. Mechanic highly recommends to get the engine replaced.

NHTSA complaint #11710053 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Transmission would hesitate and jerk very aggressively. If trying to accelerate, the car wouldn’t move at all. Constantly jerking or pulling forward very hard when shifting from park to drive or even while trying to accelerate. Problems started occurring near 30k miles. The problem was attempted to be fixed by the ford dealership before by replacing the valve body but due to poor inspection another service center confirmed it is a failed CDF drum.

NHTSA complaint #11707964 — an unverified report by a vehicle owner.