Owners have filed 215 complaints
about the 2009 Ford Mustang with NHTSA between 2009 and 2023.
The largest single group is the airbags.
Across this model's run it ranks 17 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the Ford Mustang. 50 means typical for this
model; 100 means roughly double.
Severity — 100
22.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 65
38% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.0%
1,000 – 9,999 miles
1111.1%
10,000 – 24,999 miles
1616.2%
25,000 – 49,999 miles
3535.4%
50,000 – 74,999 miles
1111.1%
75,000 – 99,999 miles
66.1%
100,000 – 149,999 miles
1717.2%
150,000+ miles
22.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Frontal crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2009 Ford Mustang 2-DR Convertible w/SAB
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2009 Ford Mustang 2-DR w/SAB
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2009peak 16Nov 2023
Recalls on the 2009 Ford Mustang
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21E013000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
21V081000
AIR BAGS:FRONTAL
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
18V046000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembl
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17V024000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
16V384000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
15V319000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20210778,811 units in Canada
Airbag
Issue: This recall is for certain vehicles that had the driver-front and/or passenger-front airbag inflator replaced after a collision or theft. An obsolete airbag may have been installed. On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: The company will notify owners by mail and instruct you to take your vehicle to a Ford dealer to inspect the driver and/or passenger airbag inflator or module and replace it, if necessary. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 2019005300,898 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recalls 2016-347 (Ford Safety Improvement Program 16S26), 2017-024 (Ford Recall 17S01) and 2018-035 (Ford Recall 18S01). Vehicles repaired under the previous recalls do not require repair under this recall.
Recall 201803536,727 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional note: This recall is superseded by recall 2019005 (Ford Recall 19S01). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019005">recall 2019005</a> for more information.
Recall 20163475,867 units in Canada
Airbag
Ford Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in certain vehicles that were originally sold or ever registered in certain high humidity areas of the United States equipped with Takata airbags. Ford will replace the driver or passenger inflator on affected vehicles, depending on the vehicle involved. Owners who believe their vehicles may have been originally purchased or registered in the states of New Jersey, Delaware, District of Columbia, Maryland, Pennsylvania, Ohio, Indiana, Illinois, Virginia, West Virginia, Kentucky, Missouri, Nebraska, Kansas, Oklahoma, Arkansas, Tennessee, North Carolina, Nevada, Arizona, New Mexico, California, Texas, Louisiana, Mississippi, Alabama, Georgia, South Carolina, Florida, Hawaii, Puerto Rico or the U.S. Virgin Islands should contact a Ford dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: This Safety Improvement Program is superseded by recall 2019005 (Ford Recall 19S01). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019005">recall 2019005</a> for more information.
Recall 201523263,700 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes special service campaign 2015-052. Correction: Depending on the model, dealers will either replace the driver frontal airbag inflator or airbag module. All vehicles having received a replacement inflator as part of a previous special service campaign will have a replacement inflator installed.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 111,000 milesWagoner, OKCrash
VEHICLE SPEED CONTROL
MY SON WAS DRIVING HIS 2009 MUSTANG AND AFTER STOPPING AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD, HE SLOWLY ACCELERATED AND THE CAR SUDDENLY ACCELERATED QUICKLY ON ITS OWN. HE SAID THE GAS PEDAL WENT TO THE FLOOR, HE TRIED PUSHING BRAKE AND IT WAS NOT STOPPING THE CAR. IT SENT HIM THROUGH ANOTHER INTERSECTION, HE ENGAGED EMERGENCY BRAKE TO NO AVAIL. LUCKILY HIS CAR WENT THROUGH AN AREA OF SOGGY GRASS THAT HELPED SLOW THE CAR DOWN, AND CAME TO A STOP BY RUNNING INTO HEDGES AND RESTING NEXT TO A BRICK CHURCH. HE DESCRIBED HEARING THE RPM'S REVVING UP ALONG WITH THE SUDDEN ACCELERATION. HE ALSO DESCRIBED THE STEERING WHEEL AS "LOCKING UP".
NHTSA complaint #11278420 — an unverified report by a vehicle owner.
at 111,000 milesWagoner, OKCrash
STEERING
MY SON WAS DRIVING HIS 2009 MUSTANG AND AFTER STOPPING AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD, HE SLOWLY ACCELERATED AND THE CAR SUDDENLY ACCELERATED QUICKLY ON ITS OWN. HE SAID THE GAS PEDAL WENT TO THE FLOOR, HE TRIED PUSHING BRAKE AND IT WAS NOT STOPPING THE CAR. IT SENT HIM THROUGH ANOTHER INTERSECTION, HE ENGAGED EMERGENCY BRAKE TO NO AVAIL. LUCKILY HIS CAR WENT THROUGH AN AREA OF SOGGY GRASS THAT HELPED SLOW THE CAR DOWN, AND CAME TO A STOP BY RUNNING INTO HEDGES AND RESTING NEXT TO A BRICK CHURCH. HE DESCRIBED HEARING THE RPM'S REVVING UP ALONG WITH THE SUDDEN ACCELERATION. HE ALSO DESCRIBED THE STEERING WHEEL AS "LOCKING UP".
NHTSA complaint #11278420 — an unverified report by a vehicle owner.
at 111,000 milesWagoner, OKCrash
SERVICE BRAKES
MY SON WAS DRIVING HIS 2009 MUSTANG AND AFTER STOPPING AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD, HE SLOWLY ACCELERATED AND THE CAR SUDDENLY ACCELERATED QUICKLY ON ITS OWN. HE SAID THE GAS PEDAL WENT TO THE FLOOR, HE TRIED PUSHING BRAKE AND IT WAS NOT STOPPING THE CAR. IT SENT HIM THROUGH ANOTHER INTERSECTION, HE ENGAGED EMERGENCY BRAKE TO NO AVAIL. LUCKILY HIS CAR WENT THROUGH AN AREA OF SOGGY GRASS THAT HELPED SLOW THE CAR DOWN, AND CAME TO A STOP BY RUNNING INTO HEDGES AND RESTING NEXT TO A BRICK CHURCH. HE DESCRIBED HEARING THE RPM'S REVVING UP ALONG WITH THE SUDDEN ACCELERATION. HE ALSO DESCRIBED THE STEERING WHEEL AS "LOCKING UP".
NHTSA complaint #11278420 — an unverified report by a vehicle owner.
at 80,000 milesThornton, CO, COCrash
VEHICLE SPEED CONTROL
RANDOM ACCELERATION. BACKED OUT OF PARKING SPACE , PUT CAR IN DRIVE AND PRESSED ACCELERATOR TO MOVE FORWARD. ACCELERATION INCREASED ON ITS OWN. REMOVED FOOT FROM ACCELERATOR, PRESSED THE BRAKE. ACCELERATION CONTINUED TO INCREASE, HIT THE BRAKE PEDAL HARD.. ACCELERATOR CONTINUED TO INCREASE ON ITS OWN. (COULDN'T STOP VEHICLE) HIT A CURB AND FLIPPED THE VEHICLE.
NHTSA complaint #11245164 — an unverified report by a vehicle owner.
at 46,000 milesPrescott Valley, AZCrash
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN APRIL PER NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AT GALPIN FORD (LOCATED AT 1000 SANDRETTO DR, PRESCOTT, AZ 86305, (877) 826-2935). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
NHTSA complaint #11129558 — an unverified report by a vehicle owner.
at 90,500 milesLOS Angeles, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE DRIVING 50 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED FOR THE AIR BAG FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V319000 AND 16V384000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 90,500.
NHTSA complaint #11063526 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Grosse Pointe Woods, MI
POWER TRAIN
The clutch/flywheel/ and or other components of the drive train/engine/transmission connection are faulty and are known to fail for the 2007-2009 Shelby Ford Mustang GT 500 as documented in the numerous Ford Technical Service Bullitens (TSB). This vehicle is available for inspection upon request. Late this summer (2023), I was driving this vehicle with my kids in the car and attempting to merge on the entry ramp for the expressway. I experienced a sudden loss of acceleration and the RPMs immediately "redlined". I had to pull over to the shoulder of the expressway so I would not be rear-ended. I researched this issue and found hundreds of posts on Mustang forums documenting this known issue and the TSB issued by Ford. I have reached out to Ford directly and had my vehicle inspected at a Ford Dealership. The Ford Dealership indicated the issues were consistent with the known defective parts. There were zero warnings either by warning lights or symptoms and I am just fortunate to have been in an accident with my children. I only have approximately 27,000 miles on this vehicle and it is not modified in any way. I have the dealership documentation as well that I can email at a later date. I unfortunately do not have it in electronic format at this time.
NHTSA complaint #11554858 — an unverified report by a vehicle owner.
Grosse Pointe Woods, MI
VEHICLE SPEED CONTROL
The clutch/flywheel/ and or other components of the drive train/engine/transmission connection are faulty and are known to fail for the 2007-2009 Shelby Ford Mustang GT 500 as documented in the numerous Ford Technical Service Bullitens (TSB). This vehicle is available for inspection upon request. Late this summer (2023), I was driving this vehicle with my kids in the car and attempting to merge on the entry ramp for the expressway. I experienced a sudden loss of acceleration and the RPMs immediately "redlined". I had to pull over to the shoulder of the expressway so I would not be rear-ended. I researched this issue and found hundreds of posts on Mustang forums documenting this known issue and the TSB issued by Ford. I have reached out to Ford directly and had my vehicle inspected at a Ford Dealership. The Ford Dealership indicated the issues were consistent with the known defective parts. There were zero warnings either by warning lights or symptoms and I am just fortunate to have been in an accident with my children. I only have approximately 27,000 miles on this vehicle and it is not modified in any way. I have the dealership documentation as well that I can email at a later date. I unfortunately do not have it in electronic format at this time.
NHTSA complaint #11554858 — an unverified report by a vehicle owner.
Grosse Pointe Woods, MI
ENGINE
The clutch/flywheel/ and or other components of the drive train/engine/transmission connection are faulty and are known to fail for the 2007-2009 Shelby Ford Mustang GT 500 as documented in the numerous Ford Technical Service Bullitens (TSB). This vehicle is available for inspection upon request. Late this summer (2023), I was driving this vehicle with my kids in the car and attempting to merge on the entry ramp for the expressway. I experienced a sudden loss of acceleration and the RPMs immediately "redlined". I had to pull over to the shoulder of the expressway so I would not be rear-ended. I researched this issue and found hundreds of posts on Mustang forums documenting this known issue and the TSB issued by Ford. I have reached out to Ford directly and had my vehicle inspected at a Ford Dealership. The Ford Dealership indicated the issues were consistent with the known defective parts. There were zero warnings either by warning lights or symptoms and I am just fortunate to have been in an accident with my children. I only have approximately 27,000 miles on this vehicle and it is not modified in any way. I have the dealership documentation as well that I can email at a later date. I unfortunately do not have it in electronic format at this time.
NHTSA complaint #11554858 — an unverified report by a vehicle owner.
Dallas, TX
AIR BAGS
The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA Campaign Number: 15V319000 (Air Bags) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
NHTSA complaint #11472588 — an unverified report by a vehicle owner.
Cibolo, TX
AIR BAGS
The contact owned a 2009 Ford Mustang. The contact received notification of NHTSA Campaign Number: 21V081000 (Air Bags) and requested to be removed from the recall distribution list as he no longer owns the vehicle. The local dealer and the manufacturer were contacted. The VIN was unavailable.
NHTSA complaint #11470446 — an unverified report by a vehicle owner.
at 194,241 milesNewark, TX
SEATS
AIR BAG LIGHT IS ON
NHTSA complaint #11328763 — an unverified report by a vehicle owner.
at 194,241 milesNewark, TX
AIR BAGS
AIR BAG LIGHT IS ON
NHTSA complaint #11328763 — an unverified report by a vehicle owner.
at 100,000 milesMckeesport, PA
ELECTRICAL SYSTEM
WHEN IT RAINS, WATER IS LEAKING UNDER THE WINDSHIELD INTO THE DUCT WORK AND ONTO THE PASSENGER SIDE FLOOR. HEAVY RAINS HAVE CAUSED AS MUCH AS 5 INCHES OF WATER TO LAY ON PASSENGER FLOOR. THIS PROBLEM HAS CAUSED THE SMART JUNCTION BOX TO MALFUNCTION AND CAR IS NOT DRIVABLE. I NOW HAVE TO PURCHASE A NEW BOX AND HAVE IT PROGRAMMED, WHICH IS VERY EXPENSIVE. I HAVE READ ARTICLES ABOUT THIS HAPPENING TO OTHER 2009 MUSTANGS. FORD HAS NO RECALL ON THIS ISSUE. NOT ONLY IS IT EXPENSIVE TO FIX, IT ALSO IS A SAFETY CONCERN BECAUSE IT CAN CAUSE AN ELECTRICAL FIRE TO IGNITE WITHIN THE CAR. THIS ISSUE HAPPENS WHEN THE CAR IS IN MOTION AND STATIONARY.
NHTSA complaint #11312159 — an unverified report by a vehicle owner.
at 80,000 milesKaty, TX
SUSPENSION
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THREE TIMES WHERE IT WAS DIAGNOSED THAT THE SWAY BAR AND THE BALL JOINTS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, DAYS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SAFE TECH AUTO GLASS- JOE MYERS FORD 16634 NORTHWEST FWY, HOUSTON, TX 77040 WHERE THEY INFORMED THE CONTACT THAT THERE WAS NO RATTLING NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #11307643 — an unverified report by a vehicle owner.
at 57,944 milesDecatur, GA
TIRES
TL* THE CONTACT OWNS A 2009 FORD MUSTANG EQUIPPED WITH COOPER ZEON R53-61R20 TIRES, SIZE: 255/40/ZR19-XL (NA). WHILE DRIVING 70 MPH ON THE HIGHWAY, THE CONTACT HEARD A LOUD SOUND IN THE REAR OF THE VEHICLE. THE VEHICLE SWERVED TO THE RIGHT AND THE CONTACT WAS ABLE PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT OBSERVED THAT THE ENTIRE CROWN AT THE MIDDLE OF REAR DRIVER'S SIDE TIRE WAS SPLIT AND DETACHED. THE CONTACT WAS ASSISTED IN CHANGING THE TIRE AND WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT CALLED MARVIS DISCOUNT TIRE CENTER AND WAS INFORMED THAT SINCE HE DID NOT PURCHASE THE ROADSIDE ASSISTANCE SERVICE, THEY COULD NOT ASSIST HIM. THE TIRE CENTER SUGGESTED THAT THE CONTACT CALL THE TIRE MANUFACTURER (COOPER TIRES). THE MANUFACTURER STATED THAT IF THE CONTACT TOOK THE TIRE TO THE DEALER AND THEY DETERMINED IT WAS A MANUFACTURER DEFECT, THE MANUFACTURER WOULD POSSIBLY REFUND THE COST OF THE TIRE. THE CONTACT WAS CONCERNED THAT HE HAD THREE MORE COOPER TIRES THAT COULD HAVE THE SAME FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 57,944.
NHTSA complaint #11282436 — an unverified report by a vehicle owner.
at 111,000 milesWagoner, OKCrash
VEHICLE SPEED CONTROL
MY SON WAS DRIVING HIS 2009 MUSTANG AND AFTER STOPPING AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD, HE SLOWLY ACCELERATED AND THE CAR SUDDENLY ACCELERATED QUICKLY ON ITS OWN. HE SAID THE GAS PEDAL WENT TO THE FLOOR, HE TRIED PUSHING BRAKE AND IT WAS NOT STOPPING THE CAR. IT SENT HIM THROUGH ANOTHER INTERSECTION, HE ENGAGED EMERGENCY BRAKE TO NO AVAIL. LUCKILY HIS CAR WENT THROUGH AN AREA OF SOGGY GRASS THAT HELPED SLOW THE CAR DOWN, AND CAME TO A STOP BY RUNNING INTO HEDGES AND RESTING NEXT TO A BRICK CHURCH. HE DESCRIBED HEARING THE RPM'S REVVING UP ALONG WITH THE SUDDEN ACCELERATION. HE ALSO DESCRIBED THE STEERING WHEEL AS "LOCKING UP".
NHTSA complaint #11278420 — an unverified report by a vehicle owner.
at 111,000 milesWagoner, OKCrash
STEERING
MY SON WAS DRIVING HIS 2009 MUSTANG AND AFTER STOPPING AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD, HE SLOWLY ACCELERATED AND THE CAR SUDDENLY ACCELERATED QUICKLY ON ITS OWN. HE SAID THE GAS PEDAL WENT TO THE FLOOR, HE TRIED PUSHING BRAKE AND IT WAS NOT STOPPING THE CAR. IT SENT HIM THROUGH ANOTHER INTERSECTION, HE ENGAGED EMERGENCY BRAKE TO NO AVAIL. LUCKILY HIS CAR WENT THROUGH AN AREA OF SOGGY GRASS THAT HELPED SLOW THE CAR DOWN, AND CAME TO A STOP BY RUNNING INTO HEDGES AND RESTING NEXT TO A BRICK CHURCH. HE DESCRIBED HEARING THE RPM'S REVVING UP ALONG WITH THE SUDDEN ACCELERATION. HE ALSO DESCRIBED THE STEERING WHEEL AS "LOCKING UP".
NHTSA complaint #11278420 — an unverified report by a vehicle owner.
at 111,000 milesWagoner, OKCrash
SERVICE BRAKES
MY SON WAS DRIVING HIS 2009 MUSTANG AND AFTER STOPPING AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD, HE SLOWLY ACCELERATED AND THE CAR SUDDENLY ACCELERATED QUICKLY ON ITS OWN. HE SAID THE GAS PEDAL WENT TO THE FLOOR, HE TRIED PUSHING BRAKE AND IT WAS NOT STOPPING THE CAR. IT SENT HIM THROUGH ANOTHER INTERSECTION, HE ENGAGED EMERGENCY BRAKE TO NO AVAIL. LUCKILY HIS CAR WENT THROUGH AN AREA OF SOGGY GRASS THAT HELPED SLOW THE CAR DOWN, AND CAME TO A STOP BY RUNNING INTO HEDGES AND RESTING NEXT TO A BRICK CHURCH. HE DESCRIBED HEARING THE RPM'S REVVING UP ALONG WITH THE SUDDEN ACCELERATION. HE ALSO DESCRIBED THE STEERING WHEEL AS "LOCKING UP".
NHTSA complaint #11278420 — an unverified report by a vehicle owner.
at 119,222 milesLA Porte, IN
POWER TRAIN
SERVO ON TRANSMISSION PUSHED SNAP OUT OF RETAINING GROOVE CAUSING LOSS OF TRANSMISSION FLUID WHILE DRIVING AT SPEED.SERVO PUSHED OUT OF TRANS,CAR ACTED LIKE IT WAS IN NEUTRAL THAN LURCHED AHEAD ALMOST CAUSED AN ACCIDENT.
NHTSA complaint #11278023 — an unverified report by a vehicle owner.
at 80,000 milesThornton, CO, COCrash
VEHICLE SPEED CONTROL
RANDOM ACCELERATION. BACKED OUT OF PARKING SPACE , PUT CAR IN DRIVE AND PRESSED ACCELERATOR TO MOVE FORWARD. ACCELERATION INCREASED ON ITS OWN. REMOVED FOOT FROM ACCELERATOR, PRESSED THE BRAKE. ACCELERATION CONTINUED TO INCREASE, HIT THE BRAKE PEDAL HARD.. ACCELERATOR CONTINUED TO INCREASE ON ITS OWN. (COULDN'T STOP VEHICLE) HIT A CURB AND FLIPPED THE VEHICLE.
NHTSA complaint #11245164 — an unverified report by a vehicle owner.
at 138,000 milesConroe, TX
UNKNOWN OR OTHER
PULLED UP A DRIVEWAY AND PUT MY 2009 FORD MUSTANG IN PARK, STARTED ACCELERATING ON IT'S OWN. WOULD DECELERATE AFTER PRESSING AND RELEASING THE GAS PEDAL BUT WOULD START ACCELERATING AGAIN ON IT'S OWN. TURNED THE CAR OFF AND WHEN RESTARTED ACTED AND DROVE FINE. HAVE READ THAT THIS IS A COMMON PROBLEM THAT HAS NOT BEEN ADDRESSED BY FORD. VERY UNSAFE PROBLEM.
NHTSA complaint #11228566 — an unverified report by a vehicle owner.
Odenton, MD
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (ACADEMY FORD, 13401 BALTIMORE AVE, LAUREL, MD 20707, 877-894-4901) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CONTINUE TO CALL THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11155959 — an unverified report by a vehicle owner.
Neosho, MO
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (FRANK FLETCHER FORD, 3015 TURKEY CREEK RD, JOPLIN, MO 64801, 417-317-5299) STATED THAT THE PART WAS NOT AVAILABLE. MORE THAN THREE WEEKS AGO, THE DEALER STATED THAT THEY NEEDED TO ORDER THE PART. THE CONTACT WAS NOT INFORMED OF A LOANER VEHICLE OPTION OR IF THE PART HAD ARRIVED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11150399 — an unverified report by a vehicle owner.
Angleton, TX
AIR BAGS
RECEIVED URGENT AIRBAG SAFETY RECALL NOTICE IN THE MAIL- TRIED CALLING TO SET UP APPOINTMENT AT DEALERSHIP. THEY SAID IT WAS A BRANDED TITLE AND CANNOT REPAIR IT.
NHTSA complaint #11150107 — an unverified report by a vehicle owner.
Plano, TX
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V381000 (AIR BAGS) AND 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11130610 — an unverified report by a vehicle owner.
at 46,000 milesPrescott Valley, AZCrash
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN APRIL PER NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AT GALPIN FORD (LOCATED AT 1000 SANDRETTO DR, PRESCOTT, AZ 86305, (877) 826-2935). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
NHTSA complaint #11129558 — an unverified report by a vehicle owner.
Dacula, GA
AIR BAGS
LETTER FROM CONGRESSMAN WOODALL ON BEHALF OF CONSTITUENT REGARDING AN AIRBAG RECALL ON HIS 2009 FORD MUSTANG. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE AIRBAG RECALL.
NHTSA complaint #11119148 — an unverified report by a vehicle owner.
Osburn, ID
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MIKE WHITE FORD OF COEUR D'ALENE, 315 W CLAYTON AVE, COEUR D'ALENE, ID 83815, (208)-664-9211) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11111759 — an unverified report by a vehicle owner.
Osburn, ID
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (PARKER FORD, 315 W CLAYTON AVE, COEUR D'ALENE, ID 83815, (208) 664-9211) CONFIRMED PART UNAVAILABILITY AND WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11101889 — an unverified report by a vehicle owner.
Denver, CO
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. O'MEARA FORD (400 W 104TH AVE, NORTHGLENN, CO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11097175 — an unverified report by a vehicle owner.
