328 of the
11,737 complaints filed about the Ford Mustang
are about the steering —
3% of everything owners reported.
The worst model year for it is 1995.
The contact’s brother owns a 2014 Ford Mustang. While the owner was driving at an undisclosed speed, the vehicle drifted over to the left, crossed into the other lanes, drove into a ditch, and crashed into an object at the end of the ditch, causing the vehicle to become airborne. The vehicle landed in a nearby field and came to a complete stop. The contact stated that after several impacts, the air bags deployed. The contact stated that due to the impact, the driver was unable to state what had caused the vehicle to drift over to the left before crashing into the ditch. The driver received injuries to the lower body, L1 vertebrae, chest, and a fractured back. Medical attention was needed, and the driver remained in the Intensive Care Unit. A Police report was filed. The vehicle was towed to a tow yard and remained at the tow yard with extensive damage. The contact was informed that collision coverage was required to repair the vehicle. The contact was unsure if the vehicle was deemed a total loss. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11754917 — an unverified report by a vehicle owner.
I am filing a formal safety complaint regarding a catastrophic Electronic Power Assisted Steering (EPAS) failure and severe electrical short circuit on my 2015 Ford Mustang. This vehicle is exhibiting hard fault code B137F:09 (Steering Wheel Left Switch Pack: Component Failure / Short to Ground or Open). This electronic failure creates an immediate, severe safety hazard that goes entirely outside the scope of normal vehicle wear and tear. While driving, the vehicle's steering wheel pulls and jerks violently on its own, actively fighting my manual steering inputs. Furthermore, this internal electronic short creates a massive parasitic electrical draw that prevents the vehicle's computer modules from entering sleep mode when turned off. This has resulted in the primary vehicle battery draining completely flat and causing the vehicle to completely shut down, stall, or lose total electrical power altogether. A vehicle that forcefully steers itself away from the intended path of travel and suffers total electrical shutdown is a clear, life-threatening safety risk to myself and others on the road. Ford Motor Company is fully aware of this dangerous defect. They previously issued Safety Recall 15S18 for a very specific, limited batch of early-production 2015 Mustangs experiencing identical EPAS failures, replacing their steering gears for free. For the remaining 2015 Mustang owners experiencing the exact same hazardous failure, Ford quietly shifted the issue over to a Technical Service Bulletin (TSB / SSM 51312). By limiting the scope of Recall 15S18 purely due to the financial cost of a universal recall, Ford has left an entire population of 2015 Mustang owners in direct harm's way. Some owners received a free lifetime safety fix, while the rest of us are being forced to pay thousands of dollars out-of-pocket to correct an identical factory electronic defect. I request that the NHTSA immediately open an investigation into Ford's handling of the 2015 Mustang EPAS and more.
NHTSA complaint #11752954 — an unverified report by a vehicle owner.
Steering u-joint sticks and prevents steering wheel from turning without a catch/hitch . Not evident at lower speeds but is prevalent at speeds 50 and above. The photos attached show the part and one picture shows a YouTube video showing the EXACT problem. The video title is shown in picture: Dangerous Steering Problem And it is very scary at the higher speeds when it sticks and you have to exert force to move it to right or left. Trying to stay in a lane is a problem!! Electronic steering was checked by dealer last year and they found nothing as they probably didn’t test drive it at the higher speeds; has continued till today and after a road trip yesterday I went online and found this information!
NHTSA complaint #11742787 — an unverified report by a vehicle owner.
Other cars for the same year model have a recall for the issue I’m having. 24S44 Is the ford recall code. Power steering is boosted and can oscillate side side. I’ve seen other mustangs with this recall have the same issue get repaired. Mine has the exact same issue. I didn’t notice it was an issue until I had an alignment. The alignment from factory was so bad the inside of the
NHTSA complaint #11740019 — an unverified report by a vehicle owner.
This is a common issue with these S197 Mustangs. The steering position sensor failed. While driving, this can cause the "Service Advancetrac" warning to come on, meanwhile the wheels spin at different speeds as the car attempts to correct a low traction scenario that isn't happening, causing the driver to crash. This caused me to temporarily lose control of my vehicle. Luckily I didn't hit anything. The sensor itself can be replaced for $20-$40, but Ford has sealed it inside the EPAS system, making it non-servicable and escalating the repair cost to over $1300.
NHTSA complaint #11738280 — an unverified report by a vehicle owner.
The vehicle experienced a sudden steering malfunction involving the electronic steering gear. While backing out of a parking structure, the steering wheel suddenly jerked and locked instead of naturally correcting, resulting in collision with a pillar. There were no warning lights, steering fault messages, or prior symptoms before the incident. Restarting the vehicle did not resolve the issue. The dealership confirmed the issue and documented “loss of communication with steering gear,” “internal steering gear failure,” and “no signs of damage causing failure.” The steering gear is being replaced under warranty. The failure created a safety risk because steering response suddenly changed without warning. I am concerned the incident could have resulted in a more serious crash had it occurred at higher speed or during active traffic instead of inside a parking structure. Multiple tow attempts through Ford Roadside Assistance reportedly struggled to move the vehicle afterward due to the steering issue. The failed steering gear component is currently being replaced by the dealership.
NHTSA complaint #11738113 — an unverified report by a vehicle owner.
The steering wheel over time is very loose and in my case i need to be very careful with it because I feel I am losing control on my car while driving. You can feel the steering wheel moving up and down without little to know force also while driving. I don't even drive that fast since my way to work is always in a school zones.
NHTSA complaint #11720522 — an unverified report by a vehicle owner.
While driving at normal road speed, the vehicle suddenly displayed multiple warnings at the same time indicating that AdvanceTrac (electronic stability control), traction control, and ABS were disabled, and the vehicle entered a reduced functionality state. These warnings appeared simultaneously without any hard braking, loss of traction, or driver input at the time. The warnings and system faults then cleared in a cascading manner over a short distance, with each system returning one after another while continuing to drive, without shutting off the engine. After approximately a few thousand feet, all warning messages disappeared and the systems appeared to return to normal operation on their own. This has occurred more than once since ownership. The first occurrence happened at approximately 50 mph. The second occurrence happened at approximately 20 mph and occurred only seconds before an emergency braking event in the rain to avoid a collision. At the time the warnings appeared, the vehicle had temporarily lost ABS, stability control, traction control, and related braking assistance systems, creating a serious safety risk during an actual emergency maneuver. After the events, an OBD-II scan was performed and no stored fault codes or diagnostic trouble codes were present. However, for the next several engine on/off cycles, the steering and traction control behavior felt abnormal, as if the systems were only partially engaged, even though no warning lights or messages were displayed. No permanent warning lights remained illuminated afterward. The problem is intermittent and difficult to reproduce. No collision occurred, no repairs have yet been performed, and the cause is currently unknown
NHTSA complaint #11713036 — an unverified report by a vehicle owner.
Steering angle sensor has malfunctioned, sometimes when i turn the traction and stability control completely turns off, abs randomly activates while im driving.
NHTSA complaint #11711226 — an unverified report by a vehicle owner.
I was driving down the road and just lost power steering , a message came on and said loss of power steering assist , I pulled o er cut the car off waited a few min then started it back up and it was working again , then about 10 miles down the road it did it again
NHTSA complaint #11661760 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Mustang. The contact stated while driving at an undisclosed speed, the contact noticed an unusual whining sound. No warning lights illuminated. In addition, the contact stated that the steering rack column was unusually loose. The vehicle was towed to the dealer where it was diagnosed with a failed steering rack column. The contact was informed that the steering rack column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline and report the failure. The contact referenced an unknown recall repair which had a similar failure description, however the contact's VIN was not associated with the unknown recall repair. The failure mileage was approximately 37,000.
NHTSA complaint #11656311 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11617566 — an unverified report by a vehicle owner.
The lane assist kept pulling to the right when the lane markings were unclear. Entering highway, lanes go from 2 to 1. We were merging when a car tried to merge into us. We moved over to the right and the lane assist pulled us into a curb. We ended up in a roll over accident and NO air bags opened or went off.
NHTSA complaint #11617043 — an unverified report by a vehicle owner.
The contact owns a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the steering wheel was shaking abnormally. The local dealer was contacted; however, no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.
NHTSA complaint #11614044 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 6,220. VIN tool confirms parts not available.
NHTSA complaint #11612863 — an unverified report by a vehicle owner.